Zen sleek hardware iss

Hello all,
I bought a silicone cover with a belt clip for my sleek...and when i'm wearing it on my belt, the sleek bounces around a bit....i'm not sure if it is a coincidence or not but when i turned it on today, the track that i was previously listening to switched names with a differen track...any connection?
Also, is it a problem to have the sleek move around while on?
what about while not on?
thank you for your time!

your silicon case doesn't happen to be the boxwave case?.... if it is, tell me about it, i ordered 2 but i wasnt sure about them... too late now but any info should be good. also, creative doesn't reccomend jogging and what not with their hard dri've players. there are actually a few posts where harddri'ves have stopped working so.... i guess its up to you

Similar Messages

Zen Sleek Photo uploading Audio Book Iss

I have searched the forum and been unable to find any information about problems uploading an Audio Book into my Zen Sleek Photo. I was wondering if someone would be able to help me out? The file is not corrupted, I can play it in Windows Media Player, I just can't sync it into my Zen Sleek Photo. Whenever I try, an error message appears. The same is true when I attempt to use the software with which I downloaded the file (OverDri've).
The file is an audio book?digitally 'borrowed' from my public library and it is protected. I found a post by CATHERINA that she recommended using a Zen Sleek Photo for this same process. I was really hoping someone could help me out.
I did copy and paste the file into the player and?my player told me?I didn't have a license... I then?find out after reading (... on this forum or website... read so much today I can't remember!) that I can't do that b/c the license doesn't transfer over (oops!). I have always had great experience with the Customer Service from Creative so I hope everyone else has and that you guys have some great advice for me.... Thanks!
Message Edited by Richardsj2 on 07--200709:07 AM

Jason-CL wrote:
Never tried audio book from overdri've before but have you try these steps from overdri've faq?
http://www.overdri've.com/software/omc/faq.asp#3
Jason
Thanks for responding!? I have tried following all of the steps they provided at their website. The program itself is pretty self explanatory. The problem always happens mid-transfer. For both WMP and OMC (OverDri've Media Center). I even updated everything I could for the Zen Sleek Photo, and as many of you know there really isn't all that much in the way of updates for it. I downloaded the ZenCast Organizer?thinking I could use it for all media types, not only ZenCasts, but I can't figure out how to put other files than ZenCasts into it. I'm usually not this computer illiterate!
I have tried using Real Player to upload the file as I read here in another post that some people managed to use that to get around file size issues (I think they were able to load smaller files, just not big ones whereas I can't load anything). Error message was reported and the list of errors ranged from not having the correct license (I feel this is incorrect as I can play the files on my computer... is that wrong?)?to the player not supporting that type of file. Does anyone know if the Sleek Photo's have problems with DRM's??I have even updated my WMP to and tried to upload the files again, same error message. Someone mentioned on another thread something about having an error b/c my ID Tags are insufficient for the player. I tried using my sync manager that came with the player, but it doesn't seem to want to do anything. It sat there for about 20 minutes searching or something. It was my last attempt so I got frustrated and decided to hold off on playing with it for a while.

Zen Sleek Photo Installation Wo

Hey guys, I just bought a Creative Zen Sleek Photo MP3 player and i'm having trouble installing the driver. After plugging it in, windows detects the new hardware and goes thru the installation process the driver. At the end it tells me:
"Cannot install this Hardware.
There was a problem installing this hardware.
MTP Device
An error occured during the installation of the device.
The required section was not found in the INF."
There are only two INF files, one located in the root and one within Walmart/Files. I manually directed the installation wizard to both directories but the end result for both is the same. Nothing Happens.
Just wondering if anyone has encountered a similar problem or if there is a fix around for this?
Cheers
(winxpsp2)

Hello, I have had the same problem and had great help when I emailed creative.com. They recommended I uninstalled the software, disabled my broadband and disabled my spamkiller and security packages. Once I had done this I reinstalled and now my player was recognized immediately. This had never happened before. I now can download. Hope this helps Forgot to say also I had to make sure I had windows service pack 2.

Zen Sleek Photo - XP doesn't install player

Hi peeps,
Being a Creative fan :smileysurprised: I decided to add the Zen Sleek Photo to my repertoire of Creative kit (Gigaworks S750 and X-Fi Fatality SoundBlaster).
Well, it arri'ved this morning and after installing the software (except WMP0 as I already had that) I plumbed in the player and after getting the XP bubble "Found New Hardware" and the "Welcome to the Found New Hardware Wizard", when prompted to install the software for it, all I'm getting is:-
"... There was a problem installing this hardware
MTP Device
An error occured during the installation of the device
The service did not respond to the start or control request in a timely fasion..."
Any ideas as to what the problem is?
Hope someone can help as I'm mega frustrated that I can't even get any of my tunes on it to even give it a whirl - looks nice though
Many thanks in advance,
LAGAVULIN

Lagavulin wrote:
In reference to SSR's post, sure, I accept that these issues are not exactly unresolvable, but there is TOO much inconvenience involved for TOO many people. It shouldn't be a case of trawling through umpteen websites/FAQ's just to get a vague idea of what *might* be causing a problem. And since it appears these issues are quite frequent (from a commercial aspect at least) IMHO, Creative should attempt to proffer some easier resolution to the potential pitfalls, possibly by adding a few extra bits of software/instructions with the product.
Agreed
Creative should perform more checks on the computer to make sure that everything is required and installed and configured correctly to use the player. The steps listed in the MTP FAQ <a href='http://www.nomadness.net/modules.php?name=FAQ&myfaq=yes&id_cat=8&categories =Nomad+Jukebox+Zen#228' target=_blank>here[/url]. Are the most common methods to solve device detection issues. I'm sure Creative is aware of these problems and that these can be done. However Microsoft should be involved as it is their standard and Creative is simply making their products to the standard set out by Microsoft. Hopefully when WMP comes out, Microsoft would implement these changes or even change the way the computer recognizes MTP devices without disturbing the existing programs that do support MTP, like Notmad Explorer and Media Monkey. The suggestions listed in the FAQ are from Microsoft (hotfixes) and the users who have posted on the Creative, Dell, and iRi'ver forums. The suggestions were simply gathered up and put together.
<a href='http://www.myfilehut.com/userfiles/54685/fixup.zip' target=_blank>This[/url] file basically does everything listed in the FAQ, just doesn't download the hotfixes for you, but does do the registry changes, the Windows Services, and other things as well. Its a simple solution which I will start giving as suggestions more and more, hopefully it will end up in the MTP FAQ.

Zen Sleek Photo not dock

Alright so, I installed all the stuff that came with my new Zen Sleek Photo and I want to add music like any other person would. So I plug the player into the usb port and I get th usual Windows alert and noise saying I have new hardware. I go through the little wizard and figure I'm all set. I go to start adding tracks and it says there is no device plugged in. So I then decided to install the same stuff on my mom's computer and it works. I get a screen that says "Docked" or whatever on the player and I can actually go in and add music. Now, I would just use that computer, but my music is all on my computer, so this wont work. What can I do to make it work on my computer?

I have SP2 and I just used Windows Update to make sure that wasn't it. This is really frustrating that Windows detects the thing being plugged in, but neither the Creative software or Windows Media Player detects it.
Someone please give me some reason for this. This is my computer.
Dell Inspiron 000 laptop
Model PP08S

Zen Sleek photo not recogniz

I had my zen sleek photo working fine for about 3 weeks, then all of a sudden it's not recognized.
I've spent the past 3 hours looking around on the site and messing around, and i've given up hope.
I've reinstalled the software, installed and reinstalled the drivers, rebooted and cleaned up the zen player, tried deleting my USB ports and reinstalling them, tried different ports, tried the permissions and the usb zen connection registry hacks, pretty much every solution i can find.
I have win XP, SP2. I haven't got a hub, i've tried all 6 usb ports on my computer (overkill i know), taken out all other usb connections except for my mouse.
I don't necessarily want to update firmware on the player as most people say that only messes things up and you can't go back, but seeing as it only recognizes the player as an MTP device i doubt I could update anyways.
In the device manager, the zen shows up as a portable device, and there's a little ! by the picture (meaning it's not working properly, obviously). When you expand it, there are clearly no drivers for it as it says the driver info is not available.
When I first plug it in, it recognizes the device and tries to find applicable drivers for it. I've let it search my entire computer before, and it supposedly finds something as the two folders appear with data transferring between the two, but immediately afterwards it stops and says:
"There was an error installing this hardware:
Zen Sleek Photo
An error occurred during the installation of this device
A service installation section in this INF is invalid."
I assumed this meant my drivers were bad, so I went on a mission and found several different drivers, and installed these, but I guess they didn't work as it still doesn't work.
I downloaded the Zen Sleek Photo XP PlaysForSure Firmware upgrade program, and it says "Your player is not connected, please connect your player"
The Zen charges, so the cable is OK and I haven't done anything to it since the last time it worked.

yep. man mine did the same thing. i emailed the crew here and they said to reset it. w/ the lil reset button. they also said to enter it in recovery mode. i didnt know what that meant. lol so i just reset and tried it. then it werked

ZEN SLEEK IS MESSED UP! please read this and try to he

ok hello. i just got the zen sleek for christmas. i previeosly had the muvo tx/fm mp3 player...... so i stupidly thought that i knew everything. so (before i installed the disk thing that comes with it) i charged it up and plugged it into my comp. THEN i started to read the directions! They said to NOT plug in your mp3 player, so i unplugged it quikly and tryed to turn it on to make sure everything was ok. It wasn't. Now my Zen has the little paper with arrows around it logo. but the arrows are not dark. which means that i could safley remove the hardware from the comp. the arrows were never dark. i installed the sisk and tryed to plug in my Zen sleek again, but now my computer isnt even readng it!!!!!! PLEASE HELP ME IN ANY WAY YOU CAN!!!
P.S: you can also email me at: [email protected]

of course. but when i open the little explorer deal icon, its not even reading that i have an mp3 player connected. but it is connected to my USB port

Creative Zen Sleek and the Now Playing-part of the firmw

Hi,
this week I got my Creative Zen Sleek. I'm very satisfied, except for one thing - the Now Playing-part of the firmware (the list with all the songs queued up). In the old Nomad Jukebox Zen firmware, the list was divided by artist or album name. On the Zen Sleek, however, the list is just going on without even showing which songs belonging to which album etc.
This is really annoying me - would it be possible to fix this, or at least consider the possibility for this to be integrated in the next firmware upgrade?
Sincerely
Hein Haraldson Berg

& Putting the X-Fi into Recovery Mode and selecting clean up seemed to fix the problem, but it does still come up randomly.
The clean up puts the player menus back to their defaults though... any chance that in a future fix for the player, this wouldn't occur?

Creative Zen sleek, folder based explori

Ok, long story short. i upgraded my Zen sleeks firmware, and for my disapoint, i founded out that whit the new firmware i cant use the "Creative media explorer", and im "forced" to use ether the crappy Mediaplayer 0, or the the "drag and drop" function.
The problem is, for example i got folder "AC/DC" where i have lot of ACDC music, some of them are named by only the songs name, some of them are like "AC/DC - Highway to hell", some of them "ACDC - ****" and some of them "AC-DC - ****", now when i transfer that folder to my player, i got artist "AC/DC", "ACDC" "AC-DC" etc etc. Now, is there anyway to get rid of that "Artist, album" etc based browsing, and start to browse my music by folders?
Or, is there anyway to get the new firmware to work whit the creative media explorer? Since whit media explorer it was possible to convert folder names to "Artist names".
thanks. Carl

Cat, this firmware is also available on the Creative US site; though the US Sleek was MTP/Janus out of the box (and its specs require WinXP), the specs didn't show Audible support. So there's definitely also a version of this firmware available that's not subject to EU volume-limiting regulations.
With the similarities between the Sleek and the Micro (similar controls, possibly similar chipsets?), does this indicate that an Audible upgrade is pending for Micro firmware (.x and/or 2.x)? And if so, will the 2.x upgrade also include the battery fixes in ..02?

Creative Zen Sleek Photo Firmware Download does not recognize my pla

My Creative Zen Sleek Photo recently froze up. After restarting it, the "firmware problem" screen popped up. After reading up on it a bit, I decided to first clean, then reformat, and then reload the firmware. Everything went smoothly until I went to load the firmware back onto my Zen.
For whatever reason a screen pops up that says that my device is not connected to the computer, when it, in fact, is. I have tried several things including uninstalling Windows Media Player and repeatedly cleaning and reformatting in hopes that it would recognize it.
I have had no prior problems with the computer recognizing the device and I have loaded quite a bit of music onto it through this computer. Can anyone please help? Any more ideas? Anything will be helpful and appreciated. Thanks?

HelloHave a look at this thread http://www.anythingbutipod.com/forum...ead.php?t=6328?I had a similar problem with a Zen Sleek Photo and I am sure that this was the thread I used to recover the player when a firmware upgrade failed. Regards?

Zen Sleek -WMP 11 - PC Music Library -Playli

Since December I have been unable to create/edit/delete any playlists using the PC Music Library, ?my preferred method with Creative MediaSource Organiser, on my Zen Sleek 20GB which was bought in Sept 05?& has performed wonderfully until then. In fact the PC Music Library doesn't seem to recognise the Zen Sleek even though it is connected and confirms as much. The Zen Sleek &?the PC Music Library don't seem to synchronise when new tracks are being imported.Around this time I did download Windows Media Player , at first without being aware of the compatability issues and the firmware requirements. I have corrected these and upgraded where required. I have rolled back to WMP0 but this has not changed anything and have indeed gone back to WMP because of this. The only (marginal) success with playlists is with using the Organiser's synchronisation facility but it is very inconsistent in transferring files.Any Suggestions

What is the version of your Creative MediaSource? Make sure you have the latest. Creative MediaSource 5 and its various plugins are now officially available for download at your respecti've product download sites. The main Creative MediaSource 5 Player/Organizer:
Creative MediaSource Player/Organizer 5.0.38 (22 Dec 2006)
For mass storage series ZEN/Muvo players:
Creative Music Player (Mass Storage Series) Plugin 5.0.07 for Creative MediaSource 5 Player/Organizer (22 Dec 2006)
For PlaysForSure ZEN players:
Creative PlaysForSure Devices Plugin 5.00.36 for Creative MediaSource 5 Player/Organizer (22 Dec 2006)
For non-PlaysForSure NOMAD/ZEN players:
Creative ZEN and NOMAD Jukebox Plugin 5.00.22 for Creative MediaSource 5 Player/Organizer (27 Dec 2006)
For CD Burning function:
Creative CD Burner Plugin 5.0.3 for Creative MediaSource 5 Player/Organizer (22 Dec 2006)
For selected DTS supported Sound Blaster cards:
Creative DTS Neo:6 Plugin 5.00.05 for Creative MediaSource 5 Player/Organizer (22 Dec 2006)

My Creative Zen Sleek is bro

My Creti've Zen Sleek got dropped, so only half of the LCD display currently works. I have sent emails to Creative through the website asking for the necessary details so that it can be fixed, but have received absolutely no response. I understand that as it's accidental damage that I'll have to pay for the repairs and have no issue with this, so can someone please let me know the contact details I need so that I can send my Zen Sleek in to be fixed? I'm finding the zero response from Creative very frustrating, as I would like them to fix my device, rather than having to go elsewhere to try to get it fixed.

Thanks Cat,
I have sent 2 emails, one quoting my work email, which I thought might have blocked it so I sent another quoting my yahoo email address, which doesn't have spamguard turned on, but still no reply. So as the messages don't seem to be getting received, I don't know how I am meant to be able to get the details I require. Any further assistance would be much appreciated.

My creative Zen Sleek is frozen can anyone he

I was trying to add more songs to my Zen Sleek but it won't work kept saying there was an error and try restarting the Zen well I did but then it wouldnt connect to my computer it was just saying that the device was not dectected then to top it all off it wouldnt play any of the songs I had on it already it just kept saying Go to Music Library to play or something like that well then it just froze up and now it wont turn off or do anything can anyone please help I'm leaving to go on a trip in the morning and I was hoping to take it so I wont have to drag all my CDs. Please please please can anyone help?
Deanna

Deanna,
Perhaps try running a Cleanup in Rescue mode first. Also, what are you using to transfer those music? MediaSource or WMP0? Have you also try different software to transfer and see if you face the same thing.
Jason

ZEN Sleek Not Recogni

I've recieved a ZEN Sleek a litle less than a year ago and it was working perfectly until about a month ago, when my computer suddenly stopped recognizing the player. I've followed the directions in the FAQ section and I've only been able to have the ZEN player show up in the device manager, but it is still not recognized by Windows Media Player or the ZEN Media Explorer. I know there's no problem with the cord, since the player is can connect to other computers and can still be used as an external dri've on my computer. I'm stumped as to what I should do. Any suggestions?

Maybe this can help you! It solved my problem on my Jukebox Zen USB 2.0.
I read this in an old thread, the tip came from SSR:
Try running a disk cleanup on the player. To access the Rescue Mode hold down the play button and KEEP it held down, press the tiny reset switch once, and KEEP the play button held down until the player boots into the Rescue Mode. Choose Disk Cleanup from the menu. Note: Disk cleanup should not remove your tracks. It searches through the disk for files and rebuilds the index, and can be useful for correcting any strange behaviour.

Zen Sleek Photo Freezes/Locks Up after about 5 minutes usage (need to drain battery to recov

Hi,
My 20G Zen Sleek Photo has just recently transformed itself into a useless brick.
No matter what I try and do, it always ends up freezing after about 5 minutes usage. When you force a reset it does unlock but when it comes back on it sticks on the Creative "copyright" start up screen.
I've reformatted and re-installed the firmware several times but with the same result.
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The only time it totally unlocks is when you either:
() let the battery fully drain and then recharge it or
(2) you disconnect the battery lead and then press the On/Off switch for several minutes.
I've looked everywhere for a solution/reason but nothing. You find plenty of people with the same problem but no answers. Surely someone knows how to fix the problem
Is it a faulty battery (unlikely because mine charges up fine and holds it charge well)
Is it the hard dri've (very unlikely since the player can start up correctly [given the above recovery procedure] and play tracks within the 5-0 minutes you have available)
Is it the firmware (I doubt it, I can't see what the firmware's got to do with a delayed lock up, having worked fine up to that point)
Is it the motherboard (maybe....., to my mind it points to a component failure that allows an electric charge to build up and not dissipate, the only way to discharge it is to short the battery pins [with, I hasten to add, the battery removed!])
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Has anyone within the Creative community successfully solved this problem Has anyone received a decent answer from Creative
I find it staggering that the guys at Creative have washed their hands of this problem. They, after all, are the most likely people to identify the problem - only they have a schematic of the motherboard that would allow them to investigate and locate the problem.
For the record the firmware I'm using is v .0.0.
Any guidance would be much appreciated,
Victor

Is there really no one with an answer to this problem or have I overlooked a previous post that explained the fault.
BR
Victor

Zen sleek hardware iss

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