Zen Sleek - MAJOR PROBLEMS Please He

Hey guys. First post here. Me and my sister are owners of the Creative Zen Sleek (monochrome screen). They worked very well when we first bought them, but a week later my sisters Sleek would not turn on, would freeze on the Creative and Zen Sleek screen, and make weird noises.
That one was exchanged promptly at the store we purchased it at for a new one. From then (December) till last week, they had worked great. My sister's Sleek had problems yet again. But this time, it wouldn't even get to the Creative or Zen sleek screen. It would just make weird noises. I was pretty apalled at that. Then a week later, the same exact thing happens to my Sleek. I've tried everything with both of them. Resetting via the bottom pin-hole, charging them, etc. I don't understand how all of them have broken. And yes, they have all been treated very well, not dropped, disconnected from the computer at the right time, etc.
Somebody please give me some advice, I have no idea what to do. I don't want to get new ones, and then have the same problem happen again within a few months. Don't get me wrong, I LOVED mine when it worked, it seemed heads and tails above the iPod. Please help.
-Brian

Update:
Both my sisters and my Zen Sleek have died. They pretty much won't function at all. If I actually boot it up, and go to play a song, the player will just freeze after a couple of minutes. When I go to recovery mode, I cannot clean the disk, and if I can, it will freeze again. I've re-uploaded the firmware twice already, and the same thing happens. What can I do? I can't accept defeat, and buy a new player, because I have no money. I've babied the player, and have only dropped it 3 times.

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Anyone?

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Can you transfer songs using Media Source, or Media Explorer? Yes, does not work.
What do you mean by this? Can you transfer songs using these programs yes or no?
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This file is currently in use. Close the file, and then try again.<
You do not have permission to access the server or other location where the file is stored. Verify that you have the appropriate access rights, and then try again.<
You do not have permission to access the proxy server. Verify that you have the appropriate access rights, and then try again.<
If you are trying to rip (copy) a track from a CD to your hard disk, you might not have permission to rip to the specified hard disk location. Verify that you have the appropriate access rights, and then try again. If the problem persists, try ripping to another folder.<
To change the folder where tracks are ripped to
On the Tools menu, click Options.<
Click the Rip Music tab.<
Click the Change button.<
Select another folder in which to store your digital media files, and then click OK. or-
Click Make New Folder, enter the name of the new folder, and then click OK.
<
Web Help[/u]
<hr size="">?I've tried all of the above, still not working.

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Hi All,
This is the first time I've ever encountered this and it has me worried. The past few times I turned on my Zen Sleek it went into recovery mode. I figured I would do a disc cleanup, but that doesn't seem to be working. It sat for /2 hour without saying the disc had been cleaned. Anyway, I went to reload the firmware and then I ran into the harddisk problem. It won't let me reload the firmware and I can't get out of recovery more. I've shut down, rebooted, and paper clipped a dozen times & I'm still in recovery mode. Any sugesstions? I've only had the thing for 9 months and I've never dropped it. I would be a real shame and very disappointing if it died already. Any help is appreciated.
Thanks!

To be honest, you've already lost all the data because the dri've it's on has failed. Kinda like how your data on a CD is basically gone if you bust the CD in half.
As for why the dri've died, lots of things can kill a hard dri've. Excessi've vibration, shock, ESPECIALLY drops while the unit is on. And possibly the #2 hard dri've killer: jogging with the player. Or maybe it was a dud, it happens, that's why we have a warranty.
Gi've Customer Support a call, they'll want to do some troubleshooting to be sure, and then they can set you up for service. You can also email in if you don't have time to call, on the support page of this website.
Good luck!
DaleMessage Edited by Dale-CL on 0-02-2006 05:0 PM

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And, my Sleek hasn't given me problems since I bought it a year ago besides the occasional lockups on one-bar of battery.

Creative Zen Sleek Photo and Zen Sleek
. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole
underneath your player, beside the data/power connector. Keep on holding the
Play/Pause button while you release the Reset button. The Rescue Mode screen will
then appear.
4. After the recovery mode has started, release the Play/Pause button
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Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

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Since about February, it had been cutting off the audio and turning to an all-white screen. It does this maybe once a week. Well, I just dealt with it until a week ago when it went to the white screen ten times in a row! I reset it like I normally did and when I got?home?I hooked it up to my computer and let it charge (the battery had gone down only one notch) while I put some stuff on and took some off. I noticed it wasn't charging very well, and then it stopped communicating with the computer at all. Black screen; won't turn on; nothing. IT IS DEAD! Somebody help me!
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Zen Sleek - MAJOR PROBLEMS Please He

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