Zen Sleek Model DAP-HD0018 not recognized

I have tried everything to get this player recognized in Windows Xp Home and haven't had any success. It does not show up in Device Manager other than unknown device. I have tried the registry settings to give USB the allow everyone permissions, and moved it around to all the usb ports and nothing. Tried it on my pc (XP Pro) and it doesn't work on it either. Is there any other tricks out there to try? I know it works, it was fine a before. I recently updated my dad's pc with a new motherbaord and processor but I don't think that is the problem.
Zen Sleek v.2.00.06
Windows Xp Home
Asus P4B v.03.004
P4 2.4 GHZ
ATI 9800xt
52 mb ramMessage Edited by bigb42078 on 0-06-200809:4 PM
Message Edited by bigb42078 on 0-06-200809:49 PM

anyone?

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