Zen Sleek Photo - Can't reload firmw

I acidentally erased the firmware on my Zen Sleek Photo and I've been having troubles re-loading it. I downloaded the only firmware available on Creative's site for the Zen Sleek Photo and tried to run it, but it keeps saying that my player is not connected. My player is in fact connected and I don't know why it's not picking it up. I know Microsoft Windows is picking it up because I get that pop up that asks what I want to do when a media device is connected. I am basically stuck in recovery mode now because I can't load the firmware. Does anyone know how to fix this?

After hours of searching around the forums, I finally found the solution. I downloaded the hotfixes found here http://ask.americas.creative.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=ww_english_add,U={B8F6030-DA4F-D3-94F4-00500463020E},Company={CEAE26D-879-4C00-AC9F-03BC258F7B70},d=3025443648,VARSET=ws:http://us.creative.com,case=793
They'll fix the problem even if you don't use an online music subscription.

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Zen Sleek Photo cannot be switched

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ps.
And if it doesn't detect any user-activity, it automatically switches off after 5 minutes.
Has anyone got the same problem and knows the sollution for it's
Please help, thanks!!
Best regards,
Maarten (Holland)

Hi Maarten,
If it's already charged, try resetting the player to see if it will start up then. If it hasn't been charged or you're not sure, leave it charging for a while first and then try the reset.
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Hello
I have a Creative Zen Sleek Photo with Napster To Go. I have Windows XP home edition. I can rip a CD to the hard dri've
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Thank you.
Bridget Ferrazzano

I had problems for the first month of my Napster membership (while I was still in the trial period). I nearly went elsewhere, but stayed with it. As soon as the trial period was over, everything worked perfectly. One suggestion is to use the same software for everything. Whether you use Creative media source, Napster's own software or media explorer or any of the others, stick with that one only. Do not give up and go to itunes. What a waste of money!?If you need to reload firmware or try another software, it's worth it.
I also had some issues getting help. Napster said the problem was with Creative and Creative said the problem was with Napster. Don't give up. Can you get ripped songs in?

Zen Sleek Photo display wont work

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You can give firmware update a try but I'm afraid what coachop said is true. I don't have personal experience with screen replacements but sounds like this is the path where you're heading.

Zen Sleek Photo - Problems with connecting device to the comput

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Can you transfer songs using Media Source, or Media Explorer? Yes, does not work.
What do you mean by this? Can you transfer songs using these programs yes or no?
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This file is currently in use. Close the file, and then try again.<
You do not have permission to access the server or other location where the file is stored. Verify that you have the appropriate access rights, and then try again.<
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On the Tools menu, click Options.<
Click the Rip Music tab.<
Click the Change button.<
Select another folder in which to store your digital media files, and then click OK. or-
Click Make New Folder, enter the name of the new folder, and then click OK.
<
Web Help[/u]
<hr size="">?I've tried all of the above, still not working.

Zen Sleek Photo Freezes/Locks Up after about 5 minutes usage (need to drain battery to recov

Hi,
My 20G Zen Sleek Photo has just recently transformed itself into a useless brick.
No matter what I try and do, it always ends up freezing after about 5 minutes usage. When you force a reset it does unlock but when it comes back on it sticks on the Creative "copyright" start up screen.
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The only time it totally unlocks is when you either:
() let the battery fully drain and then recharge it or
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Has anyone within the Creative community successfully solved this problem Has anyone received a decent answer from Creative
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Victor

Is there really no one with an answer to this problem or have I overlooked a previous post that explained the fault.
BR
Victor

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No one at all?

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Zen Sleek Photo gets USB DEVICE NOT RECOGNI

I have ZEN Sleek Photo which i use for about a week now.
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Hope for an answer
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UPDATE.... PROBLEM SOLVED.. LOOK BELOW.. FRED'S SUGGESTIONMessage Edited by dindia on 07-24-2006 2:49 AM

fred38 wrote:
Hi i had this problem too and the solution was amazingly simple. (I found it by searching on Google for ages!) Turn your pc off and then unplug it from the mains for approximately 30 mins. I know it sounds crazy but apparantly static electricity can cause problems with usb devices particularly if you have your device already plugged in to USB port-Windows forgets its there! After 30 mins plug your pc back in to the mains and voila! your Zen will be recognised again.
2:44 AM : After 30 minutes of trying to fall asleep with no success turned on computer and connected the Zen... Didn't have much expectations, but IT WORKED! IT REALLY DID! WINDOWS FOUND THE DEVICE CORRECTLY AND EVERYTHING IS WORKING NOW!
THANSKS FRED!
Danny

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Hi!
Apologies in advance if this problem has already been raised and addressed, but due to a mismatch of information, I find I have now invested in a lovely mp3 player (namely ZEN SLEEK PHOTO) I can't use. The problem? It's mimimum OE requirement is XP and I'm still running WINDOWS 98 SE. Okay, obviously the solution (ahem) is to upgrade to the XP System, but, I'm hearing all sorts of talk of driver updates, installations, fixes etc and wondered if someone knew of any available remedy here on Creative. At the present time, the installation disc is not chuffed with the OE system and I can get no further.
Anyone have any nice, straight-forward step-by-step solution they'd care to share?
Cheers
TinoMessage Edited by TINOBEN on 0-04-2006 09:34 PM

<EM>It's a PlaysForSure device, and uses the same drivers any other PlaysForSure device uses. It's standardized.</EM>
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Zen Sleek Photo: support for Album A

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I'm afraid that isn't possible, Playcenter is an old application and was replaced with MediaSource, Playcenter isn't compatible with newer players.
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Zen Sleek Photo, Zen Xtra, and Vi

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This concerns problems with Vista and the Zen Sleek Photo mp3 player. The Zen software is not compatible and won?t install.
After receiving some information from ?Creative, and after some further experimenting on my own, I have put together a procedure that will, in fact, do a full install of the Zen Sleek Photo on a machine running Vista.
I have also discovered that this installation procedure also works for my Nomad Zen Xtra ? an unexpected bonus!
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I will send this info, in Word document form, to anyone who requests it. Just email me at:
[url=mailto:[email protected]">[color="#0000ff" face="Times New Roman" size="3">[email protected][/url]
Dave McClay

Dave, I tried to send email to [url=mailto:[email protected]">[email protected][/url]?but it's bouncing back. Can you pl post your correct ID? I'd like to get the procedure for Zen Sleek Photo Installation on Vista. Thanks?

Zen Sleek Photo - Can't reload firmw

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