Zen sleek photo is detected in My Computer but not in WMP or Mediasou

Hi, my Zen Sleek Photo is having some problems.When it connects, the player says it's connected, it shows up in My Computer but not in WMP or Mediasource, so i can't transfer anything. I tried the fixxup thing and the registry edit but it isn't working!!!Any help would be appreciated...

No one at all?

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How do I use iCloud so that it transfers photos from iPhone/iPad to computer, but not vice versa?

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My zen sleek photo gives me this error message when I try to transfer nusic from Napster "Your portable device has stopped responding. To restart your transfer, please disconnect and reconnect your device. Tracks will begin transferring when the device is connected."?I have tried disconnecting and reconnecting, this does not work. I have also tried the recovery mode using the Clean up and reboot options. I am afraid to try Format and Reload Firmware, since my MP3 player continues to stop responding. I have also tried?installing Creative Zen Sleek PlaysForSure Firmware 2.0.03 and I get this error message "Your player is not connected please connect your player."? Disconnecting and reconnecting does not work here either. I was successful in initially transferring about 50 - 75 songs from Napster. I have also been able to and still can'transfer music from cd's to my MP3 player. It?appears as though Creative Media Explorer, Creative Media Source Player and?Creative Media Source Organizer are all operating OK with my MP3 player. Could my problem be related to MTP?Any Ideals?ThxRoger Conejo

Can you transfer songs using Media Source, or Media Explorer? Yes, does not work.
What do you mean by this? Can you transfer songs using these programs yes or no?
Sorry, no I can't transfer music. You would first have to let WMP scan the folder where the songs are. Once they are in your Library section right click the songs and choose Add to Sync List. Then click on the Sync tab and click on Start Transfer and it should transfer over. After choosing Add to Sync List. Then click on the Sync tab and click on Start Sync I get this error message from WMP "Windows Media Player cannot access the file. The file might be in use, you might not have access to the computer where the file is stored, or your proxy settings might not be correct."?Then I click More Information and get this message from the WMP Error Center?[img]mk:angry:MSITStore:C:\WINDOWS\Help\wmperr0.chm::/wmedia.gif" alt="Windows Media Player banner art[/img] height="65" width="400">]C00DD2: Cannot access the fileWindows Media Player cannot access the file. You might encounter this error message for one of the following reasons:
This file is currently in use. Close the file, and then try again.<
You do not have permission to access the server or other location where the file is stored. Verify that you have the appropriate access rights, and then try again.<
You do not have permission to access the proxy server. Verify that you have the appropriate access rights, and then try again.<
If you are trying to rip (copy) a track from a CD to your hard disk, you might not have permission to rip to the specified hard disk location. Verify that you have the appropriate access rights, and then try again. If the problem persists, try ripping to another folder.<
To change the folder where tracks are ripped to
On the Tools menu, click Options.<
Click the Rip Music tab.<
Click the Change button.<
Select another folder in which to store your digital media files, and then click OK. or-
Click Make New Folder, enter the name of the new folder, and then click OK.
<
Web Help[/u]
<hr size="">?I've tried all of the above, still not working.

ZEN sleek photo, computer not registering

hi I purchased a zen photo sleek today, i charged it up to full, installed the software, and connected my player to the computer. However, a message came up on the screen saying "what do you want to do with the device, explore with zen sleek photo explorer, or media player etc.." i clicked 'explore with zen sleek photo explorer' however when the program started up it stated my player was not connected, which it clearly was, full battery, sitting right in front of me. I tried to register the product, but again it simply said that an unregistered player had not been recognised? can someone please help me, this is very frustrating, and im having to make do with listening to the factory creative music, lol.
cheers,
ALEX

I suppose you could try the answers here first: http://forums.creative.com/creativel...essage.id=2475

Zen sleek photo drivers not recognized by computer

I have a zen sleek photo that is not recognized by my laptop. I've reinstalled the software 3x and it still gives me a dialog box stating that "an error occurred in the installation of the device.the data is invalid " The software works in my other 2 desktop computers. I had the same situation happen with my zen
micro and I had to edit the registry. I was hoping somebody know the link on that fix. I got it on this board.
Any advice would be geatly appreciated..

branded34,
Go to the Microsoft website and download this patch.
http://support.microsoft.com/kb/80509/en-us
Run the patch and try installing the software again.
Jason

Zen Sleek Photo Re-loading Library at Powe

My Zen Sleek Photo Player has started acting weird on me. When I power it up it goes through a re-building library phase before the powerup is complete. When it is powered up, it plays my music; but doesn't indicate what music it is playing on the screen. I cannot get my pc to recognize that my player is connected to it, so I cannot download music or podcasts. Some of my music has disappeared and all of my saved podcasts are gone. I have gone through the reboot routine, but to no use. Have I played my beloved player to death? Anyone have similar problems or suggestions. I trolled through the message board but didn't find a similar problem. Thanks.

You can try formatting but take note that you will lose the contents in the player. You might also want to try connecting to another computer or try using another usb cable to see if it gets detected.
If that still does not work or is not possible, you probably need to contact support to get it sorted out.

Zen Sleek Photo - XP doesn't install player

Hi peeps,
Being a Creative fan :smileysurprised: I decided to add the Zen Sleek Photo to my repertoire of Creative kit (Gigaworks S750 and X-Fi Fatality SoundBlaster).
Well, it arri'ved this morning and after installing the software (except WMP0 as I already had that) I plumbed in the player and after getting the XP bubble "Found New Hardware" and the "Welcome to the Found New Hardware Wizard", when prompted to install the software for it, all I'm getting is:-
"... There was a problem installing this hardware
MTP Device
An error occured during the installation of the device
The service did not respond to the start or control request in a timely fasion..."
Any ideas as to what the problem is?
Hope someone can help as I'm mega frustrated that I can't even get any of my tunes on it to even give it a whirl - looks nice though
Many thanks in advance,
LAGAVULIN

Lagavulin wrote:
In reference to SSR's post, sure, I accept that these issues are not exactly unresolvable, but there is TOO much inconvenience involved for TOO many people. It shouldn't be a case of trawling through umpteen websites/FAQ's just to get a vague idea of what *might* be causing a problem. And since it appears these issues are quite frequent (from a commercial aspect at least) IMHO, Creative should attempt to proffer some easier resolution to the potential pitfalls, possibly by adding a few extra bits of software/instructions with the product.
Agreed
Creative should perform more checks on the computer to make sure that everything is required and installed and configured correctly to use the player. The steps listed in the MTP FAQ <a href='http://www.nomadness.net/modules.php?name=FAQ&myfaq=yes&id_cat=8&categories =Nomad+Jukebox+Zen#228' target=_blank>here[/url]. Are the most common methods to solve device detection issues. I'm sure Creative is aware of these problems and that these can be done. However Microsoft should be involved as it is their standard and Creative is simply making their products to the standard set out by Microsoft. Hopefully when WMP comes out, Microsoft would implement these changes or even change the way the computer recognizes MTP devices without disturbing the existing programs that do support MTP, like Notmad Explorer and Media Monkey. The suggestions listed in the FAQ are from Microsoft (hotfixes) and the users who have posted on the Creative, Dell, and iRi'ver forums. The suggestions were simply gathered up and put together.
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Zen Sleek Photo not dock

Alright so, I installed all the stuff that came with my new Zen Sleek Photo and I want to add music like any other person would. So I plug the player into the usb port and I get th usual Windows alert and noise saying I have new hardware. I go through the little wizard and figure I'm all set. I go to start adding tracks and it says there is no device plugged in. So I then decided to install the same stuff on my mom's computer and it works. I get a screen that says "Docked" or whatever on the player and I can actually go in and add music. Now, I would just use that computer, but my music is all on my computer, so this wont work. What can I do to make it work on my computer?

I have SP2 and I just used Windows Update to make sure that wasn't it. This is really frustrating that Windows detects the thing being plugged in, but neither the Creative software or Windows Media Player detects it.
Someone please give me some reason for this. This is my computer.
Dell Inspiron 000 laptop
Model PP08S

Using Zen Micro and Zen Sleek Photo software on one compu

I have had a Zen Micro for a while. No problems using it. I just bought a Zen Sleek Photo. I am going to let my daughter use the Micro and I will be using the Sleek Photo but haven't set it up yet. Can I use the software that I loaded for the Zen Micro for the Zen Sleek Photo to load music and recharge the battery? I checked on the Zen Micro- system information it is version 2..02. But I am assuming the Zen Micro software will not work on the Sleek Photo. I have only one computer and want to be able to use both MP3 players. So do I have to delete the Micro software before loading the Sleek photo software? Will the Sleek photo software work with the Micro to load music into the Micro and let me recharge the battery? I have windows XP and windows media player 0.

Knitter,
The Zen Micro Photo uses MTP for accessing the unit. If it is detected in WMP0 properly, then that is all you REALLY need. You may find the Micro Photo Media Explorer software usefull if you intend to use the contacts / tasks items, but that is the only program I would say is "needed" to get full function.
Daniel

Creative Zen Sleek Photo Firmware Download does not recognize my pla

My Creative Zen Sleek Photo recently froze up. After restarting it, the "firmware problem" screen popped up. After reading up on it a bit, I decided to first clean, then reformat, and then reload the firmware. Everything went smoothly until I went to load the firmware back onto my Zen.
For whatever reason a screen pops up that says that my device is not connected to the computer, when it, in fact, is. I have tried several things including uninstalling Windows Media Player and repeatedly cleaning and reformatting in hopes that it would recognize it.
I have had no prior problems with the computer recognizing the device and I have loaded quite a bit of music onto it through this computer. Can anyone please help? Any more ideas? Anything will be helpful and appreciated. Thanks?

HelloHave a look at this thread http://www.anythingbutipod.com/forum...ead.php?t=6328?I had a similar problem with a Zen Sleek Photo and I am sure that this was the thread I used to recover the player when a firmware upgrade failed. Regards?

Creative Zen Sleek Photo & Windows Vi

I've got a Creative Zen Sleek Photo player, and I just got a new computer for school. Since all new computers come standard with Vista, I can't download any of my Creative software because it is not compatible with Vista. Is there any kind of?download update or file that I can get so that I can make the software compatible and install it's

You do not need to install the software on the disc. The driver is nati've to the Vista OS. Windows Media Player can Sync to the player rip cds, ect.

Transfering music from Napster To Go to Creative Zen Sleek Photo probl

Hello
I have a Creative Zen Sleek Photo with Napster To Go. I have Windows XP home edition. I can rip a CD to the hard dri've
of the computer and transfer music to the mp3 player, but I am receiving a message when trying to transfer music files
from Napster To Go. The message is the mp3 player will need an update to the firmware to work with Napster To Go.
The Zen Sleek Photo has the latest firmware. I had been able to transfer music from Napster To Go until recently.
Napster support referred me to Creative support but the Sleek Photo is past the warranty. Any help would be appreciated.
Thank you.
Bridget Ferrazzano

I had problems for the first month of my Napster membership (while I was still in the trial period). I nearly went elsewhere, but stayed with it. As soon as the trial period was over, everything worked perfectly. One suggestion is to use the same software for everything. Whether you use Creative media source, Napster's own software or media explorer or any of the others, stick with that one only. Do not give up and go to itunes. What a waste of money!?If you need to reload firmware or try another software, it's worth it.
I also had some issues getting help. Napster said the problem was with Creative and Creative said the problem was with Napster. Don't give up. Can you get ripped songs in?

Zen Sleek Photo gets USB DEVICE NOT RECOGNI

I have ZEN Sleek Photo which i use for about a week now.
Today I connected the player to the computer and got
"USB DEVICE NOT RECOGNIZED" window in Win XP
and the Zen Photo froze.
Disconnected it, reset it using a pin, then turn it on and it's "re-building library"
It works good as a player but i can't connect it to the computer.
Tried restarting the computer, restoring the windows to a previous day, connected to all possible USB ports nothing hel
ps.
Hope for an answer
Thanks in advance,
Danny
UPDATE.... PROBLEM SOLVED.. LOOK BELOW.. FRED'S SUGGESTIONMessage Edited by dindia on 07-24-2006 2:49 AM

fred38 wrote:
Hi i had this problem too and the solution was amazingly simple. (I found it by searching on Google for ages!) Turn your pc off and then unplug it from the mains for approximately 30 mins. I know it sounds crazy but apparantly static electricity can cause problems with usb devices particularly if you have your device already plugged in to USB port-Windows forgets its there! After 30 mins plug your pc back in to the mains and voila! your Zen will be recognised again.
2:44 AM : After 30 minutes of trying to fall asleep with no success turned on computer and connected the Zen... Didn't have much expectations, but IT WORKED! IT REALLY DID! WINDOWS FOUND THE DEVICE CORRECTLY AND EVERYTHING IS WORKING NOW!
THANSKS FRED!
Danny

Zen Sleek Photo on Windows 98

My 20GB Zen Sleek Photo arri'ved today, but my computer won't let me run the installation disc. It keeps giving me a message saying that the Windows operating system on my computer is not supported by the product. Is there any way of getting around this? I would appreciate it if someone couple help, thanks.

Hi ProvWolf,
Unfortunately, as the system requirements (on the site and box) detail, this player requires WindowsXP (with SP or later) or Windows XP Professional x64 edition. Windows98SE is not supported.
http://www.creative.com/products/pro...uct=4259&nav=3
Cat

Zen sleek photo is detected in My Computer but not in WMP or Mediasou

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