Zen sleek photo - please h

I bought a Zen sleek photo today and I'm really dissapointed. Firstly, I charged it, when that was done I turned it on, then it crashed. I reset it and it came on, then I realised that one of the earphones didn't work, grrrr.
I am also having enormous trouble with the vertical touch pad, it does what the heck it wants regardless of what I want it to do. It took me half an hour just to set the time, I was almost crying in fustration. To top it off, I am unable to transfer most of the music I have tried although the software looks ultra easy to use, much easier than the Zen Nomad.
Its hard to tell with just one earphone working but it doesn't sound great quality & not very clear at all and its not terribly loud even with the volume right up. Every now & then I get a burst of interferance, its not on the song when played on my laptop and it was from an original cd.
Its driving me mad, please help! Have I just been unlucky & got a faulty machine?
Thanks
Sarah
Message Edited by choccyface on 06-23-2006 2:57 PM

You might just be unlucky so you'll probably want to send it back. I have had a zen sleek photo for half a month now and i have had none of those problems. In fact, i've enjoyed having it so far.Message Edited by the_Adam on 06-23-2006 09:35 PM

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