Zen Sleek Photo Prob

Ok guys, I've bought a Zen Sleek Photo 4 days ago...the first time I've plugged in ,it worked, but not from the second time, I've changed it with another because I'd thought it was a player problem... I got another one then and still...the first time it worked but now it says it isn't connected and it says : not recognised...what should I do? I can't even upgrade my firmware because it says it isn't plugged...oh man

Hi,
Odd problem but I'd say its down to windows.
Run these windows updates - check the Creative Knowledgebase Solution ID 0053 http://dmzweb3.europe.creative.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=000,E=00000000003573487,K=6466,Sxi=6,Kb=ww_eng lish_add,VARSET=ws:http://ie.europe.creative.com/,Case=obj(0053)
John

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I think I posted about everything hee now. any ideas or comments? thanx in advance.

I have Windows 2000 so this means I "can't" buy Zen Sleek Photo because it requires Windows XP?
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Can I install drivers to W2000?
(I?m from Finland, sorry for bad english. Hard Rock Halleluja!)

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Has anyone within the Creative community successfully solved this problem Has anyone received a decent answer from Creative
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Victor

Is there really no one with an answer to this problem or have I overlooked a previous post that explained the fault.
BR
Victor

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UPDATE.... PROBLEM SOLVED.. LOOK BELOW.. FRED'S SUGGESTIONMessage Edited by dindia on 07-24-2006 2:49 AM

fred38 wrote:
Hi i had this problem too and the solution was amazingly simple. (I found it by searching on Google for ages!) Turn your pc off and then unplug it from the mains for approximately 30 mins. I know it sounds crazy but apparantly static electricity can cause problems with usb devices particularly if you have your device already plugged in to USB port-Windows forgets its there! After 30 mins plug your pc back in to the mains and voila! your Zen will be recognised again.
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Hi ProvWolf,
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Hi!
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Cheers
TinoMessage Edited by TINOBEN on 0-04-2006 09:34 PM

<EM>It's a PlaysForSure device, and uses the same drivers any other PlaysForSure device uses. It's standardized.</EM>
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I know I?ve posted about this before, but new folks visit here every day, and the information contained in these posts can get buried after just a few days. If the moderators wish, they can remove any earlier posts that I have put up here on this board.
This concerns problems with Vista and the Zen Sleek Photo mp3 player. The Zen software is not compatible and won?t install.
After receiving some information from ?Creative, and after some further experimenting on my own, I have put together a procedure that will, in fact, do a full install of the Zen Sleek Photo on a machine running Vista.
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I will send this info, in Word document form, to anyone who requests it. Just email me at:
[url=mailto:[email protected]">[color="#0000ff" face="Times New Roman" size="3">[email protected][/url]
Dave McClay

Dave, I tried to send email to [url=mailto:[email protected]">[email protected][/url]?but it's bouncing back. Can you pl post your correct ID? I'd like to get the procedure for Zen Sleek Photo Installation on Vista. Thanks?

Zen Sleek Photo Installation Wo

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There was a problem installing this hardware.
MTP Device
An error occured during the installation of the device.
The required section was not found in the INF."
There are only two INF files, one located in the root and one within Walmart/Files. I manually directed the installation wizard to both directories but the end result for both is the same. Nothing Happens.
Just wondering if anyone has encountered a similar problem or if there is a fix around for this?
Cheers
(winxpsp2)

Hello, I have had the same problem and had great help when I emailed creative.com. They recommended I uninstalled the software, disabled my broadband and disabled my spamkiller and security packages. Once I had done this I reinstalled and now my player was recognized immediately. This had never happened before. I now can download. Hope this helps Forgot to say also I had to make sure I had windows service pack 2.

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