Zen Sleek Photo Probl

Hi, I was wondering if anyone can help me. I've done a search through the board and have installed everything possible to get my Zen Sleek Photo to work without much success. I've installed Mediasource 5 and the Playsforsure thing, and Vista does recognise my player. I can transfer individual MP3's to my player, but it just seems to store them, it doesn't play them (and they don't show up once I've disconnected from the computer). I'm getting really frustrated with it now, so if anyone can help I'd appreciate it!

You have an application open that is currently using the the Sleek. That is why you have the icon in the System Tray and the "docked" icon on the player. The firmware installation program is experiencing a conflict as it cannot access your player since it is being accessed by another program and returns the message of "not connected"
Try moving the firmware installation program to your Windows Desktop and closing all applications. If you are able to get the player connected and not have it display the "docked" icon, you should be able to install the firmware. If Windows prompts you asking you what you want to do?when you connect the player, select Do Nothing.

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Transfering music from Napster To Go to Creative Zen Sleek Photo probl

Hello
I have a Creative Zen Sleek Photo with Napster To Go. I have Windows XP home edition. I can rip a CD to the hard dri've
of the computer and transfer music to the mp3 player, but I am receiving a message when trying to transfer music files
from Napster To Go. The message is the mp3 player will need an update to the firmware to work with Napster To Go.
The Zen Sleek Photo has the latest firmware. I had been able to transfer music from Napster To Go until recently.
Napster support referred me to Creative support but the Sleek Photo is past the warranty. Any help would be appreciated.
Thank you.
Bridget Ferrazzano

I had problems for the first month of my Napster membership (while I was still in the trial period). I nearly went elsewhere, but stayed with it. As soon as the trial period was over, everything worked perfectly. One suggestion is to use the same software for everything. Whether you use Creative media source, Napster's own software or media explorer or any of the others, stick with that one only. Do not give up and go to itunes. What a waste of money!?If you need to reload firmware or try another software, it's worth it.
I also had some issues getting help. Napster said the problem was with Creative and Creative said the problem was with Napster. Don't give up. Can you get ripped songs in?

Zen Sleek Photo Transfer Probl

For the past 2 weeks or so my Zen will not upload music files. The software does not recognize that it is connected at all. I tried uninstalling and reinstalling and also following the suggestions provided on the site. Is there anything else I can do?
Also, another minor problem is that it does not display the name of the songs that are playing.. instead it says select music to play

I hope you know that there is more than one Zen?
How about picking from the list below - Forum members cannot read your mind!
Creative "Zen" MP3 Models:
Zen 2/4/8/6/32 GB (Flash)
Zen Micro -HD
Zen MicroPhoto -HD
Zen Nano 52 MB
Zen Nano Plus
Zen Neeon 5GB/6GB
Zen Sleek - HD
Zen Sleek Photo
Zen Stone - With built-in speaker
Zen Stone Plus - With built-in speaker
Zen Stone Plus 2/4 GB
Zen Stone
Zen Touch - HD
Zen V
Zen V Video
Zen V Plus
Zen Vision - HD 30 GB
Zen Vision M - HD 30/60 GB
Zen Vision W - HD
Zen Wav
Zen Xtra

Creative Zen Sleek Photo Firmware Download does not recognize my pla

My Creative Zen Sleek Photo recently froze up. After restarting it, the "firmware problem" screen popped up. After reading up on it a bit, I decided to first clean, then reformat, and then reload the firmware. Everything went smoothly until I went to load the firmware back onto my Zen.
For whatever reason a screen pops up that says that my device is not connected to the computer, when it, in fact, is. I have tried several things including uninstalling Windows Media Player and repeatedly cleaning and reformatting in hopes that it would recognize it.
I have had no prior problems with the computer recognizing the device and I have loaded quite a bit of music onto it through this computer. Can anyone please help? Any more ideas? Anything will be helpful and appreciated. Thanks?

HelloHave a look at this thread http://www.anythingbutipod.com/forum...ead.php?t=6328?I had a similar problem with a Zen Sleek Photo and I am sure that this was the thread I used to recover the player when a firmware upgrade failed. Regards?

Zen Sleek Photo Freezes/Locks Up after about 5 minutes usage (need to drain battery to recov

Hi,
My 20G Zen Sleek Photo has just recently transformed itself into a useless brick.
No matter what I try and do, it always ends up freezing after about 5 minutes usage. When you force a reset it does unlock but when it comes back on it sticks on the Creative "copyright" start up screen.
I've reformatted and re-installed the firmware several times but with the same result.
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The only time it totally unlocks is when you either:
() let the battery fully drain and then recharge it or
(2) you disconnect the battery lead and then press the On/Off switch for several minutes.
I've looked everywhere for a solution/reason but nothing. You find plenty of people with the same problem but no answers. Surely someone knows how to fix the problem
Is it a faulty battery (unlikely because mine charges up fine and holds it charge well)
Is it the hard dri've (very unlikely since the player can start up correctly [given the above recovery procedure] and play tracks within the 5-0 minutes you have available)
Is it the firmware (I doubt it, I can't see what the firmware's got to do with a delayed lock up, having worked fine up to that point)
Is it the motherboard (maybe....., to my mind it points to a component failure that allows an electric charge to build up and not dissipate, the only way to discharge it is to short the battery pins [with, I hasten to add, the battery removed!])
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Has anyone within the Creative community successfully solved this problem Has anyone received a decent answer from Creative
I find it staggering that the guys at Creative have washed their hands of this problem. They, after all, are the most likely people to identify the problem - only they have a schematic of the motherboard that would allow them to investigate and locate the problem.
For the record the firmware I'm using is v .0.0.
Any guidance would be much appreciated,
Victor

Is there really no one with an answer to this problem or have I overlooked a previous post that explained the fault.
BR
Victor

Zen sleek photo is detected in My Computer but not in WMP or Mediasou

Hi, my Zen Sleek Photo is having some problems.When it connects, the player says it's connected, it shows up in My Computer but not in WMP or Mediasource, so i can't transfer anything. I tried the fixxup thing and the registry edit but it isn't working!!!Any help would be appreciated...

No one at all?

Zen Sleek Photo - How do i know if its charg

OK i put my new Zen Sleek Photo on charge two hours ago. when will i know if its completed charging?, the charge symbol is currently blinking

Hey i own a Zen MicroPhoto and I think all the symbols are the same. When its charges, the lightning bolt on the battery will stop and I think there would be like a plug thingo covering the battery.

Creative Zen Sleek Photo & Windows Vi

I've got a Creative Zen Sleek Photo player, and I just got a new computer for school. Since all new computers come standard with Vista, I can't download any of my Creative software because it is not compatible with Vista. Is there any kind of?download update or file that I can get so that I can make the software compatible and install it's

You do not need to install the software on the disc. The driver is nati've to the Vista OS. Windows Media Player can Sync to the player rip cds, ect.

Zen Sleek Photo gets USB DEVICE NOT RECOGNI

I have ZEN Sleek Photo which i use for about a week now.
Today I connected the player to the computer and got
"USB DEVICE NOT RECOGNIZED" window in Win XP
and the Zen Photo froze.
Disconnected it, reset it using a pin, then turn it on and it's "re-building library"
It works good as a player but i can't connect it to the computer.
Tried restarting the computer, restoring the windows to a previous day, connected to all possible USB ports nothing hel
ps.
Hope for an answer
Thanks in advance,
Danny
UPDATE.... PROBLEM SOLVED.. LOOK BELOW.. FRED'S SUGGESTIONMessage Edited by dindia on 07-24-2006 2:49 AM

fred38 wrote:
Hi i had this problem too and the solution was amazingly simple. (I found it by searching on Google for ages!) Turn your pc off and then unplug it from the mains for approximately 30 mins. I know it sounds crazy but apparantly static electricity can cause problems with usb devices particularly if you have your device already plugged in to USB port-Windows forgets its there! After 30 mins plug your pc back in to the mains and voila! your Zen will be recognised again.
2:44 AM : After 30 minutes of trying to fall asleep with no success turned on computer and connected the Zen... Didn't have much expectations, but IT WORKED! IT REALLY DID! WINDOWS FOUND THE DEVICE CORRECTLY AND EVERYTHING IS WORKING NOW!
THANSKS FRED!
Danny

Zen Sleek Photo on Windows 98

My 20GB Zen Sleek Photo arri'ved today, but my computer won't let me run the installation disc. It keeps giving me a message saying that the Windows operating system on my computer is not supported by the product. Is there any way of getting around this? I would appreciate it if someone couple help, thanks.

Hi ProvWolf,
Unfortunately, as the system requirements (on the site and box) detail, this player requires WindowsXP (with SP or later) or Windows XP Professional x64 edition. Windows98SE is not supported.
http://www.creative.com/products/pro...uct=4259&nav=3
Cat

ZEN SLEEK PHOTO & WINDOWS 98 SE!! AAAAAARGGH!

Hi!
Apologies in advance if this problem has already been raised and addressed, but due to a mismatch of information, I find I have now invested in a lovely mp3 player (namely ZEN SLEEK PHOTO) I can't use. The problem? It's mimimum OE requirement is XP and I'm still running WINDOWS 98 SE. Okay, obviously the solution (ahem) is to upgrade to the XP System, but, I'm hearing all sorts of talk of driver updates, installations, fixes etc and wondered if someone knew of any available remedy here on Creative. At the present time, the installation disc is not chuffed with the OE system and I can get no further.
Anyone have any nice, straight-forward step-by-step solution they'd care to share?
Cheers
TinoMessage Edited by TINOBEN on 0-04-2006 09:34 PM

<EM>It's a PlaysForSure device, and uses the same drivers any other PlaysForSure device uses. It's standardized.</EM>
I've finished downloading the drivers required. Do I now just need to connect my player or am I required to install the software on the ZEN SLEEK PHOTO first? The last time this was unsuccessful because of the Operating System. So if all this works, I'm guessing that it will be a case of transferring mp3 files (hopefully straight from my hard dri've through WMP) into the Zen player.
Can you please confirm the procedure using WMP?
Peter

Zen Sleek Photo: support for Album A

As the title already says: will there be support for Album Art for the Zen Sleek Photo in future firmware versions?

Yes I also ask the same question. I ordered mine earlier this week and thought the sleek would support album art. I actually downloaded MediaMonkey and took about 6+ hours going thru and organizing everything and making sure every album had an album cover. Please Creative just fix this one setback and it would be an even sweeter player then it already is! I couldn't afford to get a ZVM but the Sleek Photo was the next best thing. Please we're not asking much just help us out. There are people out here that still use your earlier players and are being left in the dust...don't leave us there when we know that you can fix it or provide us a way to fix it. Thanks!

Got My Zen Sleek Photo! Now... Creative Playcenter

I have just got my Zen Sleek Photo this morning (yay! its really, really good by the way) replacing my broken original Jukebox Zen, the original Zen used Creative Playcenter, which I am used to and really like, this sleek uses Creative MediaSource which I don't like, is there any way in which the Sleek Photo, or Sleek if you have one of those, can connect with the Playcenter software?
If this is not possible then could you possibly help with the fact all the music files are stored in folders like on windows explorer, when looking at it on creative media source, this makes it ultra extreme to organise in my opnion.
If i havn't explained that very well, just say, and I'll give you some more details, as I'd really like some help with this, also ask me what you want about the Zen Photo if you want to know about it.

I'm afraid that isn't possible, Playcenter is an old application and was replaced with MediaSource, Playcenter isn't compatible with newer players.
I think what's happening here is that the interface you're seeing is different to the old ones, partly because MediaSource is new, but also (mainly) because the player is an MTP-compatible player, so it'll be a little different to the way the older players behaved.
There should be another application included with that, Zen Media Explorer. You can also use Windows Media Player 0. Perhaps you could try those and see if you prefer them.
Cat

Zen Sleek Photo, Zen Xtra, and Vi

I know I?ve posted about this before, but new folks visit here every day, and the information contained in these posts can get buried after just a few days. If the moderators wish, they can remove any earlier posts that I have put up here on this board.
This concerns problems with Vista and the Zen Sleek Photo mp3 player. The Zen software is not compatible and won?t install.
After receiving some information from ?Creative, and after some further experimenting on my own, I have put together a procedure that will, in fact, do a full install of the Zen Sleek Photo on a machine running Vista.
I have also discovered that this installation procedure also works for my Nomad Zen Xtra ? an unexpected bonus!
It worked for me, and I have received feedback from several dozen people already who have used this procedure with 00% success, so I know that it works!? I am currently getting three or four requests daily for this, and most have been kind enough to follow up and let me know that it solved their problem.
I will send this info, in Word document form, to anyone who requests it. Just email me at:
[url=mailto:[email protected]">[color="#0000ff" face="Times New Roman" size="3">[email protected][/url]
Dave McClay

Dave, I tried to send email to [url=mailto:[email protected]">[email protected][/url]?but it's bouncing back. Can you pl post your correct ID? I'd like to get the procedure for Zen Sleek Photo Installation on Vista. Thanks?

Zen Sleek Photo Installation Wo

Hey guys, I just bought a Creative Zen Sleek Photo MP3 player and i'm having trouble installing the driver. After plugging it in, windows detects the new hardware and goes thru the installation process the driver. At the end it tells me:
"Cannot install this Hardware.
There was a problem installing this hardware.
MTP Device
An error occured during the installation of the device.
The required section was not found in the INF."
There are only two INF files, one located in the root and one within Walmart/Files. I manually directed the installation wizard to both directories but the end result for both is the same. Nothing Happens.
Just wondering if anyone has encountered a similar problem or if there is a fix around for this?
Cheers
(winxpsp2)

Hello, I have had the same problem and had great help when I emailed creative.com. They recommended I uninstalled the software, disabled my broadband and disabled my spamkiller and security packages. Once I had done this I reinstalled and now my player was recognized immediately. This had never happened before. I now can download. Hope this helps Forgot to say also I had to make sure I had windows service pack 2.

Zen Sleek Photo Probl

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