Zen Sleek Photo Transfer Probl

For the past 2 weeks or so my Zen will not upload music files. The software does not recognize that it is connected at all. I tried uninstalling and reinstalling and also following the suggestions provided on the site. Is there anything else I can do?
Also, another minor problem is that it does not display the name of the songs that are playing.. instead it says select music to play

I hope you know that there is more than one Zen?
How about picking from the list below - Forum members cannot read your mind!
Creative "Zen" MP3 Models:
Zen 2/4/8/6/32 GB (Flash)
Zen Micro -HD
Zen MicroPhoto -HD
Zen Nano 52 MB
Zen Nano Plus
Zen Neeon 5GB/6GB
Zen Sleek - HD
Zen Sleek Photo
Zen Stone - With built-in speaker
Zen Stone Plus - With built-in speaker
Zen Stone Plus 2/4 GB
Zen Stone
Zen Touch - HD
Zen V
Zen V Video
Zen V Plus
Zen Vision - HD 30 GB
Zen Vision M - HD 30/60 GB
Zen Vision W - HD
Zen Wav
Zen Xtra

Similar Messages

Transfering music from Napster To Go to Creative Zen Sleek Photo probl

Hello
I have a Creative Zen Sleek Photo with Napster To Go. I have Windows XP home edition. I can rip a CD to the hard dri've
of the computer and transfer music to the mp3 player, but I am receiving a message when trying to transfer music files
from Napster To Go. The message is the mp3 player will need an update to the firmware to work with Napster To Go.
The Zen Sleek Photo has the latest firmware. I had been able to transfer music from Napster To Go until recently.
Napster support referred me to Creative support but the Sleek Photo is past the warranty. Any help would be appreciated.
Thank you.
Bridget Ferrazzano

I had problems for the first month of my Napster membership (while I was still in the trial period). I nearly went elsewhere, but stayed with it. As soon as the trial period was over, everything worked perfectly. One suggestion is to use the same software for everything. Whether you use Creative media source, Napster's own software or media explorer or any of the others, stick with that one only. Do not give up and go to itunes. What a waste of money!?If you need to reload firmware or try another software, it's worth it.
I also had some issues getting help. Napster said the problem was with Creative and Creative said the problem was with Napster. Don't give up. Can you get ripped songs in?

Zen Sleek Photo Probl

Hi, I was wondering if anyone can help me. I've done a search through the board and have installed everything possible to get my Zen Sleek Photo to work without much success. I've installed Mediasource 5 and the Playsforsure thing, and Vista does recognise my player. I can transfer individual MP3's to my player, but it just seems to store them, it doesn't play them (and they don't show up once I've disconnected from the computer). I'm getting really frustrated with it now, so if anyone can help I'd appreciate it!

You have an application open that is currently using the the Sleek. That is why you have the icon in the System Tray and the "docked" icon on the player. The firmware installation program is experiencing a conflict as it cannot access your player since it is being accessed by another program and returns the message of "not connected"
Try moving the firmware installation program to your Windows Desktop and closing all applications. If you are able to get the player connected and not have it display the "docked" icon, you should be able to install the firmware. If Windows prompts you asking you what you want to do?when you connect the player, select Do Nothing.

Zen sleek photo is detected in My Computer but not in WMP or Mediasou

Hi, my Zen Sleek Photo is having some problems.When it connects, the player says it's connected, it shows up in My Computer but not in WMP or Mediasource, so i can't transfer anything. I tried the fixxup thing and the registry edit but it isn't working!!!Any help would be appreciated...

No one at all?

Broken Zen Sleek PHoto a week after a Broken Zen Mi

hey folk,i have a problem my creative sleek photo was working perfectly one minute when i was arranging my music on it and then 5 minutes later i went upstairs to listen to it and it wouldn't switch on. i plugged it into the pc and it still wouldnt work. i only purchased it off my mother a week ago and she only had 400 songs on it and it was never really used. the reason i purchased it is because last week my zen micro stopped working and creative told me it was problably the harddri've and said send it in for repair which i didnt as it was out of warrenty. but now my new zen sleek photo is gone. i am so upset and the money this is costing me is alot. i need some advice. does anyone think it could be down to my pc??thanksstephen

Alright so after messing with it till the wee hours of the morning, I have come to the conclusion that it only freezes when trying to transfer certain songs. However, ALL my songs are in the MP3 format. But whenever I try to transfer them, it gets to 00% then freezes. Then I have to CTRL+ALT+DELETE to end the program, clean up and reboot my Zen, then its ready to go again. Still confused.

Zen Sleek Photo and Naps

I'm having a big problem transferring my songs to my new Zen Sleek Photo, and I subscribe to Napster to go. The first 25 songs I have transferred with no problem...but now everything else I try to transfer gets an error message. Even Creative Mediasource Explorer and Organizer aren't working. Anyone have any clues as to what the problem could be? Thanks.

Hey Chickybabe,
I also own a Zen Sleek photo, and while I haven't had any of the problems you have mentioned with Napster; one problem you should watch for (currently experiencing it for the 2nd time!) is trying to play your music from Napster and not being able to because you get a message saying that "No license to play this track". And it's a huge problem, as it doesn't just affect one song, but your ENTIRE library. I fixed it once and am trying to find out how to do it again. Once I do, I'll probably leave Napster, but I will probably have to download ALL my music again.
Ross-

Zen Sleek Photo - Product Key C

I?have recently purchased a new computer.
I have loaded 250 CD's on my Zen Sleek Photo from an old computer & want to transfer all the CD's to my new computer by the the Sync Manager. I was able?to load the software?on the new computer but it wont let me transfer from the mp3 player to the new computer without?putting in the product?key code, which i have lost. Can someone give me a key code that i can?use to make this work? thanks, Doug

Hi ProvWolf,
Unfortunately, as the system requirements (on the site and box) detail, this player requires WindowsXP (with SP or later) or Windows XP Professional x64 edition. Windows98SE is not supported.
http://www.creative.com/products/pro...uct=4259&nav=3
Cat

Old Zen Sleek Photo Media Explorer

"Old Zen Sleek Photo Media Explorer?I have a new computer. ?I can't find my original box my Zen Sleek Photo came in. ?I need to get the Zen Sleek Photo Media Explorer. ?How can I do thisMy old computer has it but I now have a Windows 7 HP. ?I bought this in 2005, I think. ?I don't believe this ?particular MP3 is being mfgd. ?I download audio books from my library, and I need the Explorer to transfer the book from my computer to the MP3. ?Is there someone on this site who can help me, please?

&Thank you for your help. ?I know enough about computers to make me really dangerous...lol... ?I thought all was lost, but then I went into the software that I had to download from our library to get their audio books, called Overdri've Media. ?There is a button to click called "transfer media"...duh...it worked, and I am golden! ?Now I can put the old computer out of its misery, and pack it away. ?Where do old computers go? computer heaven?

Zen Sleek Photo, the longer I own it, the more irritated I

I've had mine for maybe /2 years now, and I am starting to desire an MP3 player that actually works smoothly. Sometimes the screen freezes and makes songs skip. Half the time, the sorry software known as Media Explorer freezes and will not let me transfer my music. I tried Media Player for transfers, and it does not even "see" my Zen. And none other of the Creative programs can get around this problem for some reason. Theres a couple gigs of music on my computer that cannot be transferred because of "Unspecified Error"s occurring. I've tried shortening file names, posting on here, numerous resets, and nothing works. Bit rate does not appear to have anything to do with it either, as all the songs that will not transfer do not share a uniform bit rate.
Next, has Creative ever offered any type of Update for the Zen Sleek Photo?
No.
To date, I've never seen one. Unless someone can show me otherwise. This appears to be the blacksheep of the family, because there is practically zero support for this thing. I would imagine that the majority of the problems I've had could be fixed with a simple update, but I may try to pee a hole through a rock instead. At least I know thats possible.
Zune, you're looking pretty good.

SheriMc wrote:
I have a Zen Sleek Photo 20GB, software version .5.0 - - My computers (PC and laptop) both recognized my Zen Sleek until Windows SP3 update. Since I have restored both back to before SP3 and WMP. Still not recognized. I've gone to the recovery mode on my Zen and done everything BUT the reformat. Now I've installed SP3 and WMP. Nothing hel
ps.
Creatives website says there aren't any new updates for me. I hesitate to reformat as I don't want to wipe it clean and then still not be able to add music, pictures, etc. The Zen does work great, just isn't recognized. I've read this same problem with other models and tried the suggestions, nothing works. Any new ideas? I dont' want to buy a new MP3/iPod. Thanks
Have you tried connecting to another computer? not yours maybe friend owns a Vista? You would not have to install ANY Creative software to check.Rear usb ports. Did you have WMP prior to the SP3 update? I know that is a special cord for the player ( i own a sleekphoto) are you using the cord that is made by Creative & not a generic one?The genreics can damage your device. Did you reinstall WMP?You won't need to buy another player since it works.

Zen Sleek Photo - Problems with connecting device to the comput

My zen sleek photo gives me this error message when I try to transfer nusic from Napster "Your portable device has stopped responding. To restart your transfer, please disconnect and reconnect your device. Tracks will begin transferring when the device is connected."?I have tried disconnecting and reconnecting, this does not work. I have also tried the recovery mode using the Clean up and reboot options. I am afraid to try Format and Reload Firmware, since my MP3 player continues to stop responding. I have also tried?installing Creative Zen Sleek PlaysForSure Firmware 2.0.03 and I get this error message "Your player is not connected please connect your player."? Disconnecting and reconnecting does not work here either. I was successful in initially transferring about 50 - 75 songs from Napster. I have also been able to and still can'transfer music from cd's to my MP3 player. It?appears as though Creative Media Explorer, Creative Media Source Player and?Creative Media Source Organizer are all operating OK with my MP3 player. Could my problem be related to MTP?Any Ideals?ThxRoger Conejo

Can you transfer songs using Media Source, or Media Explorer? Yes, does not work.
What do you mean by this? Can you transfer songs using these programs yes or no?
Sorry, no I can't transfer music. You would first have to let WMP scan the folder where the songs are. Once they are in your Library section right click the songs and choose Add to Sync List. Then click on the Sync tab and click on Start Transfer and it should transfer over. After choosing Add to Sync List. Then click on the Sync tab and click on Start Sync I get this error message from WMP "Windows Media Player cannot access the file. The file might be in use, you might not have access to the computer where the file is stored, or your proxy settings might not be correct."?Then I click More Information and get this message from the WMP Error Center?[img]mk:angry:MSITStore:C:\WINDOWS\Help\wmperr0.chm::/wmedia.gif" alt="Windows Media Player banner art[/img] height="65" width="400">]C00DD2: Cannot access the fileWindows Media Player cannot access the file. You might encounter this error message for one of the following reasons:
This file is currently in use. Close the file, and then try again.<
You do not have permission to access the server or other location where the file is stored. Verify that you have the appropriate access rights, and then try again.<
You do not have permission to access the proxy server. Verify that you have the appropriate access rights, and then try again.<
If you are trying to rip (copy) a track from a CD to your hard disk, you might not have permission to rip to the specified hard disk location. Verify that you have the appropriate access rights, and then try again. If the problem persists, try ripping to another folder.<
To change the folder where tracks are ripped to
On the Tools menu, click Options.<
Click the Rip Music tab.<
Click the Change button.<
Select another folder in which to store your digital media files, and then click OK. or-
Click Make New Folder, enter the name of the new folder, and then click OK.
<
Web Help[/u]
<hr size="">?I've tried all of the above, still not working.

Zen Sleek photo is great but has terrible softwa

Ok, Im posting this for one reason. The software to edit,transfer, compile playlists, or do anything for the Zen Sleek Photo is horrible. It is very long and tedious to do one simple change. Don't get me wrong I love my Sleek Photo. its great. But editing songs and making playlists in the creative mediasource is really horrible. I had a Zen Micro and it had Creative Mediasource as well, but It was different. It allowed me to veiw all the tracks at once, or all the albums, or all the artists and showed them to me AS THE WOULD APPER IN THE PLAYER. The Sleek Photo has the folders of the music and it is really hard to keep track of your newly transfered music and maybe not yet correctly labeled stuff if you don't know it doesnt have an artist or something. I was hoping someone could help me out? tell me that im stupid and say there is a preference you can choose, or hey here is some third party software, it works great.
That would be wonderful
thanks

No one at all?

Zen sleek photo- how do i put photos on i

how do i put photos onto my zen sleek photo. i have tried doing it through both the creative software that came with the zen and also through media player, both with no avail. please help!

I've been doing it through the Creative software, through the Zen Sleek Explorer, click on "Add Media" and add your pictures. I have also added pictures on the Sleek Photo through drag and dropand thirdly, through Windows Explorer, right click the pictures you want to transfer to the Sleek Photo and you'll get a menu entry "Transfer to Sleek Photo", that's the fastest way

Zen Sleek Photo uploading Audio Book Iss

I have searched the forum and been unable to find any information about problems uploading an Audio Book into my Zen Sleek Photo. I was wondering if someone would be able to help me out? The file is not corrupted, I can play it in Windows Media Player, I just can't sync it into my Zen Sleek Photo. Whenever I try, an error message appears. The same is true when I attempt to use the software with which I downloaded the file (OverDri've).
The file is an audio book?digitally 'borrowed' from my public library and it is protected. I found a post by CATHERINA that she recommended using a Zen Sleek Photo for this same process. I was really hoping someone could help me out.
I did copy and paste the file into the player and?my player told me?I didn't have a license... I then?find out after reading (... on this forum or website... read so much today I can't remember!) that I can't do that b/c the license doesn't transfer over (oops!). I have always had great experience with the Customer Service from Creative so I hope everyone else has and that you guys have some great advice for me.... Thanks!
Message Edited by Richardsj2 on 07--200709:07 AM

Jason-CL wrote:
Never tried audio book from overdri've before but have you try these steps from overdri've faq?
http://www.overdri've.com/software/omc/faq.asp#3
Jason
Thanks for responding!? I have tried following all of the steps they provided at their website. The program itself is pretty self explanatory. The problem always happens mid-transfer. For both WMP and OMC (OverDri've Media Center). I even updated everything I could for the Zen Sleek Photo, and as many of you know there really isn't all that much in the way of updates for it. I downloaded the ZenCast Organizer?thinking I could use it for all media types, not only ZenCasts, but I can't figure out how to put other files than ZenCasts into it. I'm usually not this computer illiterate!
I have tried using Real Player to upload the file as I read here in another post that some people managed to use that to get around file size issues (I think they were able to load smaller files, just not big ones whereas I can't load anything). Error message was reported and the list of errors ranged from not having the correct license (I feel this is incorrect as I can play the files on my computer... is that wrong?)?to the player not supporting that type of file. Does anyone know if the Sleek Photo's have problems with DRM's??I have even updated my WMP to and tried to upload the files again, same error message. Someone mentioned on another thread something about having an error b/c my ID Tags are insufficient for the player. I tried using my sync manager that came with the player, but it doesn't seem to want to do anything. It sat there for about 20 minutes searching or something. It was my last attempt so I got frustrated and decided to hold off on playing with it for a while.

Zen Sleek Photo on Win

Hi.
I recently purchased a Zen Sleek Photo, and I'm very satisfied with it. I've had no problems whatsoever running it on my main computer - running Windows ME - and I think the unit itself is excellent.
I do have one question, however... well, I'm more curious than anything. I am also currently using an older "junk" computer running Windows ME, and I have several MP3 audio files saved on it. I tried installing the software for the MP3 player on the WinME computer, and nothing happened. I expected this, however, as the requirements state a need for WinXP. What I would like to know is this - is there any way I can get the audio files on my "junk" WinME computer onto the Sleek Photo Mainly, I was wondering if there was some way of getting the existing software to work, or whether I'd have to do something completely different. Hell, I'd like to know if there's anything I can do at all.
As I said, I have the Zen Sleek Photo, and the firmware version is .0.0. I don't even know if that's the right number, to be honest, but any help you guys can give would be greatly appreciated.
- James

James,
The firmware version is correct. As you mention also, the player needed XP OS so you won't be able to use it on Windows ME. What I can suggest is turn on the removable disk mode feature of the player under the Extras menu. Plug it into your ME computer and copy those audio files you wanted to it. After that, connect the player back to the XP computer and transfer those files.
Jason

Zen sleek photo - please h

I bought a Zen sleek photo today and I'm really dissapointed. Firstly, I charged it, when that was done I turned it on, then it crashed. I reset it and it came on, then I realised that one of the earphones didn't work, grrrr.
I am also having enormous trouble with the vertical touch pad, it does what the heck it wants regardless of what I want it to do. It took me half an hour just to set the time, I was almost crying in fustration. To top it off, I am unable to transfer most of the music I have tried although the software looks ultra easy to use, much easier than the Zen Nomad.
Its hard to tell with just one earphone working but it doesn't sound great quality & not very clear at all and its not terribly loud even with the volume right up. Every now & then I get a burst of interferance, its not on the song when played on my laptop and it was from an original cd.
Its driving me mad, please help! Have I just been unlucky & got a faulty machine?
Thanks
Sarah
Message Edited by choccyface on 06-23-2006 2:57 PM

You might just be unlucky so you'll probably want to send it back. I have had a zen sleek photo for half a month now and i have had none of those problems. In fact, i've enjoyed having it so far.Message Edited by the_Adam on 06-23-2006 09:35 PM

Zen Sleek Photo Transfer Probl

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