Zen Sleek Photo - Will not turn

The battery is fully charge and i used it for about /2 hour. Now it does not turn on period, with the unit'sdisconnected or connected to the ac and usb2 plugged in to the computer and wall outlet. there's power in the wall outlet and the usb2 port. There's no light on the power button. This unit is three days old. Any HELP??Message Edited by Jamrockp on 2-3-200606:27 AM

please describe more into depth about that. like does the player turn on to play songs? or does nothing? or it jus dont turn on when plugged into the computer??i have a 3 day old zen sleek photo and i to am having problems wiht the battery i get 4hrs battery life with it...

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My Zen Sleek Photo will not connect to compute

I am extremely disappointed ! Despite being told yesterday that I need Microsoft Service Pack 2 installed on my computer before my USB would detect the player, I have successfully downloaded MS SP 2 and guess what ? It still says "your player is not connected" !!! Grrrr !
220 down the spout !?Help ! Please !!?

To: suzanneb
I wonder if DM Guru's?solution might work for you.
Good Luck!
aismail
I wonder if DM Guru's?solution might work for you.
Good Luck!
Message Edited by roger-conejo on 02-9-20060:3 AM

Zen Sleek Photo won't turn

My Zen Sleek Photo won't turn on period. I'm kind of scared because I just bought it and finished getting all my music on it. I tried putting the charger in because that usually turns it on but that didn't work. I tried holding down the on button. I tried to access it from the computer with the USB cord and that didn't work. So if anyone has any help please tell me.

Try resetting it, with a paperclip (put it into the reset hole and you should feel a very small "button" to press with it).
Leave it charging for a while aswell, in case it has run completely out of power. If it still doesn't work after trying those two things, then I would definitely recommend contact Customer Support directly, as there could be a problem with the unit.
Cat

ZEN sleek photo, computer not registering

hi I purchased a zen photo sleek today, i charged it up to full, installed the software, and connected my player to the computer. However, a message came up on the screen saying "what do you want to do with the device, explore with zen sleek photo explorer, or media player etc.." i clicked 'explore with zen sleek photo explorer' however when the program started up it stated my player was not connected, which it clearly was, full battery, sitting right in front of me. I tried to register the product, but again it simply said that an unregistered player had not been recognised? can someone please help me, this is very frustrating, and im having to make do with listening to the factory creative music, lol.
cheers,
ALEX

I suppose you could try the answers here first: http://forums.creative.com/creativel...essage.id=2475

Zen sleek photo drivers not recognized by computer

I have a zen sleek photo that is not recognized by my laptop. I've reinstalled the software 3x and it still gives me a dialog box stating that "an error occurred in the installation of the device.the data is invalid " The software works in my other 2 desktop computers. I had the same situation happen with my zen
micro and I had to edit the registry. I was hoping somebody know the link on that fix. I got it on this board.
Any advice would be geatly appreciated..

branded34,
Go to the Microsoft website and download this patch.
http://support.microsoft.com/kb/80509/en-us
Run the patch and try installing the software again.
Jason

Creative zen vision:m will not turn

ok. so i got the creative zen vision:m mp3 player for Christmas and has been working just great until now. i plugged it into my charging accessory (http://creative.com/products/product.asp?category=3&subcategory=57&product=5050 ) yesterday and today i unplugged it and now it will not turn on. it was low on battery so i plugged it in...is that a reason for it to die
!!! i've tried the power and reset switches multiple times, as well as the combination for the maintenance menu. it still doesn't turn on. if i plug it into either the regular mp3 player to computer or mp3 player to wall power adapter all that happens is that the power led on the top blinks every few seconds. the display doesn't turn on or display that it's "charging" and when i plug it into the computer it doesn't recognize it. why isn't it working

I had same problem with my 30gb ZVM.
I had run down the battery a lot, but not to the point of the unit actually shutting itself down. So I?plugged into PC for hours;?charging icon?blinking away as usual. Thought everything OK until I disconnected and?would not turn on. The power on blue light by the switch would only flash briefly and then . . nothing. However - I then went into recovery mode - no problem - by hitting reset button as per instructions. Could see the battery icon showing no charge. Since that seemed to rejuvinate it I then exited?that mode and tried charging again. This time it took a charge and several hours later showed full battery charge. But then I made the biggest mistake ever - decided to update the firmware because of the charging problem. So I followed directions EXACTLY - downloaded new Firmware file onto PC first so it was ready to go, and then made the fatal mistake of going into Recovery mode and selecting the Update Firmware option - all as per instructions on-line and in user guide. The ZVM then immediately erased current version in player, and then said "ready for firmware update".
So I assumed - since no further instructions were given - that I had to connect unit back to PC and run the downloaded firmware file. When I did though the ZVM was no longer recognized by the software - kept telling me that no unit was connected. Unit showed in Device Manager, but not seen by WIndows Media or Creative Media Explorer. This then started the wasting of 2 days (so far) of my life trying to get firmware re-installed. Unit is now totally DOA because it has no firmware installed, and the Creative software on my PC will not update the firmware because it does not recognize a player which has no firmware installed. What were they thinking? See my post on this problem from earlier today.
From several calls into customer "service" I was told that I could have updated firmware just by running the downloaded file when the ZVM was normally connected - did not have to go into Recovery mode. That's nice to know now, and would have been critical to know 2 days ago - but why did the documentation say absolutely nothing about that? It only said this could be done through Recovery. Now I understand why so many posts about Creative are from totally frustrated users wasting their li'ves fighting with awful software and bad documentation. Great player - terrible documentation - awful software.
So my advice to you is:>?try hooking up to you PC and see if unit charges that way, instead of through charger.2> If no luck - go into Recovery mode by hitting reset button as?per?instructions. If you can get there,?select Reboot and then shut off. Hook up to charger again and see what happens.3> If still no luck - sounds like unit is still under warranty. Call Customer Service (405) 742-6622 and ask that they send UPS Call Tag to pick up unit from you to be sent back for repair. I am guessing that this player does not like to have the battery heavily discharged, somehow related?to?asoftware issue as well (surprise surpirse).
Will probably be fixed in future firmware update. Good Luck

Zen Micro Photo will not charge batt

My Zen Micro Photo will work (play music) when plugged to?the AC charger. However, it will not charge the battery. Since my son has a Zen also, tryed the fully charged battery, and will not play in he player.
Why will it work when plugged to the charger, and not work with battery?

Hi,
Try to perform the Recovery Tool of your unit.
If that doesn't help either, get in touch with our Support.
Best of luck.

My zen sleek photo does not show any of my music I transfe

my method transfer is going to removeable disk and set it to 6GB (i guess its max) and than transfer all my folders/songs here.
But when the copy is done and i eject the removable disk and I check my zen sleek for any music nothing shows up.
they are all mp3s and I'm pretty sure its all supported by the zen sleek.
If it matters I have the set up like this:
Removable Disk Root::
Soft Rock
|_________Artist Folder
|________Artist albums
|_____________mp3s
Alternati've
|_________Artist Folder
|____________mp3s
Trance
|_________Artist Folder
|____________mp3sClassical
|_________Artist Folder
|____________mp3s
Any ideas or fix for this? (i can not transfer music when the zen sleek is connected as MTP so removable disk or a UMS connect mode is my only option)

yah i htnk the deviices are gay they cant act as a ums device or removable storage like the ipod. no when ur [player is plugged in its detected as a mtp devi'venot a removable device so the zen player have a partitionon ther dri'ves that u can only access on a pc u cant access the music part u can only access it with a media player ie creatives media spurceand wmp or winmamp at least i thik im rightMessage Edited by kickenchicken on 07-6-2006 02:44 PM

Ipod photo will not turn on

I have a 60 GB ipod photo and until this past week it has been trouble free since it was purchased in May 2005. I was charging it using a wall outlet instead of via the USB port when the problem emerged. It was fine one minute - flashing the "charging" screen - and the next minute it looked as though it had been turned off. I tried to turn it back on, reconnected it to the charger which normally will power on the unit, but nothing has worked to get it to switch back on (the hold button is not engaged). It's been off for over 5 days now. Has this happened to anyone else? any ideas what it could be the result of and what needs to be done to fix it?

See these.
iPod shows a folder icon with exclamation point after disconnecting.
iPod shows a folder icon with exclamation point when you turn it on.
"if it is at all possible, would apple be able to replace my ipod for me if it unfixable?"
If it's still under warranty, then yes. Otherwise it will be expensive.
If it's out of warranty, then iPodResQ.com is a cheaper option.

My Zen Sleek Photo is not detect

Ok, so here's the deal. My computer itself detects the player but none of the software. I've been all over this website. I've changed the registry, I've done suggestions from other posts but nothing seems to work. I'm using the same computer I've always used, just one day it decided to not detect my player. I know that this question has been asked but I've tried everything and I don't know what to do. I even went to my brothers PC and plugged it in and it detected it fine. Ahhh, I'm so frustrated!!! If anyone has any clue as to what would help or if there's anything else I can try that would be absolutely fantastic. I haven't reformatted yet because I don't want to lose all my music and then not be able to put it back on. I'm pretty sure it's not the players fault though. Thanks so much to anyone who thinks they can help. I'm open to anything. Melissa

Hmm.. I'm not sure on this one, but when my zen xtra froze, I had to take a safety pin and press the restart button on mine and select something from the menu.. not sure what it was.. sorry if this doesn't help, but at least it's a start. best of luck

Zen Sleek Photo "driver not found&qu

Hello, I recently did a repair install of XP with SP2 and after re-installing all of the Creative programs/drivers etc I can no longer connect my ZSP to my computer. Every time I plug the ZSP into the usb port I get a new hardware install dialog box and then it says it cannot install the hardware because no drivers can be found for the product. I have done a clean install of everything from the CD that was included with the player and still nothing. I have read all the sticky on this forum and still no luck. Does anybody have any suggestions? All of the drivers are up-to-date amnd all of the windows updates are complete. I have tried different USB ports, uninstall and re-install of both hardware and software and I have tried just re-installing the drivers. Everything worked perfectly before the re-install of windows so I am confused. Any help would be greatly appreciated, Thank you.Message Edited by Varroa on 09-29-200709:44 AM

Well, ran some program called "fixup" that is suppose to correct some problems with WMP 0/ and creative products and the MTP driver loaded and my player was recognized!
http://www.anythingbutipod.com/forum...ad.php?p=56879

Zen Sleek Photo Improveme

I'm just wondering if Creative ever plans on giving more features to the Zen Sleek Photo through a firmware update. For example, is it possible to be able to listen to music while viewing photos? Or is it possible to other things while you are listening to the radio? Maybe even add some new skins (the current default skins are very poor, not only because they don't look very nice but they are simply difficult to see because of the color scheme)? And how about Windows Vista 32 and 64 bit drivers? I can't remember for sure now, but when I think when I tried Vista out, the Zen Sleek Photo did not like Windows Media Player or IE7...will this at least be fixed?
I would really like to see certain things fixed with the Zen Sleek Photo through a firmware update of some-sort, I believe this player has more potential. Is it possible for at least one company out there to just try making a simgle quality product that is reasonably priced and is well supported instead of just creating more players...each with a few more features than the last. Of course, how would you worm every possible cent out of our pockets then, eh?
Gonzell

Dear people of the ZEN world. Please do not bang on Creative. They design their products that will work on current operating systems. It seems like the only time problems crop up is when M*oft designs new software, then there are problems. Wish they just fixed existing problems not create more. I have the Sleek Photo and it works flawlessly with XP Home. I did not install the optional media software from M*oft for fear it would screw something up. Just installed what came from Creative and between that and explorer I can do all that you can do with Sleek Photo, play music and view photos. If I want to keep a schedule I will use a note book, not waste space on Sleek Photo. So please, once again, do not bang on Creative. Look at it this way, you buy a new car, now before you can dri've it you have to fix or rebuild the road in front of you. Thank you and have a nice day ;DMessage Edited by z2z3z4z on -3-200609:20 AM

Zen Sleek Photo cannot be switched

From one day to another, my new Zen Sleek Photo can not be switched on anymore. Yesterday I charged it, so I am a bit worried. Especially because the on/off button still is lit, but nothing happens when I press it.
Usually when the batterie is low, the screen lits with that message when I press the on/off button. In combination with the fact that I charged the device yesterday and did not use it that much, I am worried something is broken.
Or can somebody say it is still possible with the on/off button lit, that the battery is too low to display the message that it needs to be charged? But still, how can it be that the player is empty, if it automatically switches off when nothing happens? Sure, it's possible I left it on while playing, but it plays album time and then sto
ps.
And if it doesn't detect any user-activity, it automatically switches off after 5 minutes.
Has anyone got the same problem and knows the sollution for it's
Please help, thanks!!
Best regards,
Maarten (Holland)

Hi Maarten,
If it's already charged, try resetting the player to see if it will start up then. If it hasn't been charged or you're not sure, leave it charging for a while first and then try the reset.
If this does not help, then I would advise contacting Customer Support directly for assistance, as there could be a problem with the unit.
Cat

Dead Pod - It will not turn on

My iPod Photo will not turn on at all. When I connect it to my iMac nothing happens and when I connect it to my wall power nothing happens. I do not know what to do.
Please help.

If you still have the reciept, return for a refund. They are nothing but grief and not worth the money or time you will have to keep it working.

Zen Sleek Photo - Compatible with iPod accessories

I can't seem to find the accessories for my Zen Sleek Photo that I've had for a couple of years. I didn't jump on the iPod band wagon because I didn't care for iTunes. My main question is that are the iPod accessories compatible with my Zen Sleek Photo I'm looking for a docking system with speakers for my Zen Sleek Photo.

scottjg24 wrote:
justaguy,
The Zen Sleek Photo does NOT have a USB port but has a slot that is similar to what Apple iPod(s) use (40 GB - 80 GB iPods - not Nano & other Apple mp3 players.
when I wrote USB port, I meant that whole long slot as that's the USB portion you connect to your computer..... I thought you be clever enough to understand...hmm...nvm....Message Edited by justaguy on 2-03-200703:37 AM

Zen Sleek Photo - Will not turn

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