Zen Sleek Photo won't boot

I have just bought a used Zen Sleek photo and have been excited about getting it, but I was setting up some playlists in Windows media Player 0, I left the machine to sync and when I came back my Zen was off and now won't start up again. Is there a way to reset it or please please can anyone help with this, as I have so much stuff I want to listen to but the is now useless. I look forward to some words of wisdom. Thanks, HypnomanMessage Edited by Catherina-CL on 09-06-2007 2:3 PM

Hi Hypnoman,
The player does have a reset, you can press the button inside with a paperclip for instance. It should reboot (and reset) the player. Leave it charging for a while to make sure it has enough power to operate.
When happens when you try to start up the player?
On a seperate note, I have removed your signature, advertising is not allowed.
Cat

Similar Messages

Zen Sleek Photo won't turn

My Zen Sleek Photo won't turn on period. I'm kind of scared because I just bought it and finished getting all my music on it. I tried putting the charger in because that usually turns it on but that didn't work. I tried holding down the on button. I tried to access it from the computer with the USB cord and that didn't work. So if anyone has any help please tell me.

Try resetting it, with a paperclip (put it into the reset hole and you should feel a very small "button" to press with it).
Leave it charging for a while aswell, in case it has run completely out of power. If it still doesn't work after trying those two things, then I would definitely recommend contact Customer Support directly, as there could be a problem with the unit.
Cat

Zen Sleek Photo on Windows 98

My 20GB Zen Sleek Photo arri'ved today, but my computer won't let me run the installation disc. It keeps giving me a message saying that the Windows operating system on my computer is not supported by the product. Is there any way of getting around this? I would appreciate it if someone couple help, thanks.

Hi ProvWolf,
Unfortunately, as the system requirements (on the site and box) detail, this player requires WindowsXP (with SP or later) or Windows XP Professional x64 edition. Windows98SE is not supported.
http://www.creative.com/products/pro...uct=4259&nav=3
Cat

Zen Sleek Photo, Zen Xtra, and Vi

I know I?ve posted about this before, but new folks visit here every day, and the information contained in these posts can get buried after just a few days. If the moderators wish, they can remove any earlier posts that I have put up here on this board.
This concerns problems with Vista and the Zen Sleek Photo mp3 player. The Zen software is not compatible and won?t install.
After receiving some information from ?Creative, and after some further experimenting on my own, I have put together a procedure that will, in fact, do a full install of the Zen Sleek Photo on a machine running Vista.
I have also discovered that this installation procedure also works for my Nomad Zen Xtra ? an unexpected bonus!
It worked for me, and I have received feedback from several dozen people already who have used this procedure with 00% success, so I know that it works!? I am currently getting three or four requests daily for this, and most have been kind enough to follow up and let me know that it solved their problem.
I will send this info, in Word document form, to anyone who requests it. Just email me at:
[url=mailto:[email protected]">[color="#0000ff" face="Times New Roman" size="3">[email protected][/url]
Dave McClay

Dave, I tried to send email to [url=mailto:[email protected]">[email protected][/url]?but it's bouncing back. Can you pl post your correct ID? I'd like to get the procedure for Zen Sleek Photo Installation on Vista. Thanks?

Zen Sleek Photo and Audi

Hi everyone. First let me say for the millionth time how much I love my Sleek Photo. It puts the iPod to shame period. I love my Zen Micro, but my heart belongs to the Sleek photo. it has everything I wanted and more!
My question is, how long will it be before this player is compatible with Audible? I'm using my Zen Micro for now, but want to make the Sleek photo my main player for everything. It has bookmarks so I assume, but we know what assume means:smileyvery-happy:, it will be compatible with Audible.
This is a dumb queastion, but can I not just download the Zen Sleek Audible firmware? I won't with out confirmation of coarse, but except for the photo part are they not basically the same player?
Thanks Creative for this wonderful player. You really do listen to us!:smileyvery-happy:
Judi

DM,
Thanks. I mentioned when I posted that question that it was stupid to ask. I should know better, hey I thought I should at least ask. I know you all think I'm whiny for buying a Zen that is not yet Audible compatible, but this player is just wonderful. I still have my Micro, which is great also, but I'm hoping the Sleek Photo will also be Audible compatible. A tech at Audible told me that if the ZSP has bookmarks it will no doubt be added at some future date. I hope so. Thanks for answering, you are one of the most knowledgeable posters on the forum and I thought I'd get a response from you first.
Have a great weekend!
Judi
Very proud owner of a 5GB Zen Micro & a 20GB Zen Sleek Photo!:smileyvery-happy::I
Message Edited by quidditchseeker on 02-04-2006 04:32 AM

Zen Sleek Photo, the longer I own it, the more irritated I

I've had mine for maybe /2 years now, and I am starting to desire an MP3 player that actually works smoothly. Sometimes the screen freezes and makes songs skip. Half the time, the sorry software known as Media Explorer freezes and will not let me transfer my music. I tried Media Player for transfers, and it does not even "see" my Zen. And none other of the Creative programs can get around this problem for some reason. Theres a couple gigs of music on my computer that cannot be transferred because of "Unspecified Error"s occurring. I've tried shortening file names, posting on here, numerous resets, and nothing works. Bit rate does not appear to have anything to do with it either, as all the songs that will not transfer do not share a uniform bit rate.
Next, has Creative ever offered any type of Update for the Zen Sleek Photo?
No.
To date, I've never seen one. Unless someone can show me otherwise. This appears to be the blacksheep of the family, because there is practically zero support for this thing. I would imagine that the majority of the problems I've had could be fixed with a simple update, but I may try to pee a hole through a rock instead. At least I know thats possible.
Zune, you're looking pretty good.

SheriMc wrote:
I have a Zen Sleek Photo 20GB, software version .5.0 - - My computers (PC and laptop) both recognized my Zen Sleek until Windows SP3 update. Since I have restored both back to before SP3 and WMP. Still not recognized. I've gone to the recovery mode on my Zen and done everything BUT the reformat. Now I've installed SP3 and WMP. Nothing hel
ps.
Creatives website says there aren't any new updates for me. I hesitate to reformat as I don't want to wipe it clean and then still not be able to add music, pictures, etc. The Zen does work great, just isn't recognized. I've read this same problem with other models and tried the suggestions, nothing works. Any new ideas? I dont' want to buy a new MP3/iPod. Thanks
Have you tried connecting to another computer? not yours maybe friend owns a Vista? You would not have to install ANY Creative software to check.Rear usb ports. Did you have WMP prior to the SP3 update? I know that is a special cord for the player ( i own a sleekphoto) are you using the cord that is made by Creative & not a generic one?The genreics can damage your device. Did you reinstall WMP?You won't need to buy another player since it works.

Zen Sleek Photo: Audible (.aa) Format Supp

I have been trying lately to load AudibleBooks (.aa) files onto my Zen Sleek Photo and it simply will not work. When trying to do it from inside AudibleManager it won't recognise the player and if I try dragging and dropping the .aa files onto the player using the Creative Media Manager it says "The format is not supported". I used to use a Zen Micro which worked with .aa files after a firmware upgrade but I can't find anything for the Sleek Photo. I think I found one for just the Sleek but not the Photo model. Is it not possible or am I missing something here?

Could someone answer this question. After hours reading through posts, I'm thoroughly confused as to whether WMP playlists actually show up identically in the Zen Sleek.
Chris

Zen Sleek Photo on Win

Hi.
I recently purchased a Zen Sleek Photo, and I'm very satisfied with it. I've had no problems whatsoever running it on my main computer - running Windows ME - and I think the unit itself is excellent.
I do have one question, however... well, I'm more curious than anything. I am also currently using an older "junk" computer running Windows ME, and I have several MP3 audio files saved on it. I tried installing the software for the MP3 player on the WinME computer, and nothing happened. I expected this, however, as the requirements state a need for WinXP. What I would like to know is this - is there any way I can get the audio files on my "junk" WinME computer onto the Sleek Photo Mainly, I was wondering if there was some way of getting the existing software to work, or whether I'd have to do something completely different. Hell, I'd like to know if there's anything I can do at all.
As I said, I have the Zen Sleek Photo, and the firmware version is .0.0. I don't even know if that's the right number, to be honest, but any help you guys can give would be greatly appreciated.
- James

James,
The firmware version is correct. As you mention also, the player needed XP OS so you won't be able to use it on Windows ME. What I can suggest is turn on the removable disk mode feature of the player under the Extras menu. Plug it into your ME computer and copy those audio files you wanted to it. After that, connect the player back to the XP computer and transfer those files.
Jason

Zen Sleek Photo and Windows Vi

I have previously posted regarding problems with Vista and the Zen Sleek Photo mp3 player. (The Zen software is not compatible and won?t install.) Vista has built-in drivers so that Vista will recognize the player, but this isn?t much help. (It just makes the player usable as a portable hard dri've, but not much else.)
After exchanging emails with Creative several times, and after some further experimenting on my own, I have put together a procedure that will, in fact, do a full install of the Zen Sleek Photo on a machine running Vista.
It is in the form of a 3 page Word document, and I don?t know the best way to make it available to anyone needing it. Anyone needing this document can email me directly, and I will send it to you as a Word doc.
Dave McClay
[email protected]

I emailed you and got a message back saying your email is down.

Zen Sleek Photo and Nomad Zen X

I posted earlier about problems with Vista and the Zen Sleek Photo mp3 player. The Zen software is not compatible and won?t install.
After receiving some information from Creative, and after some further experimenting on my own, I have put together a procedure that will, in fact, do a full install of the Zen Sleek Photo on a machine running Vista.
I have also discovered that this installation procedure also works for my Nomad Zen Xtra ? a nice bonus!
I will send this info, in Word document form, to anyone who requests it. Just email me at:
[email protected]
It worked for me, and I have received feedback from several people already who have used this procedure with 00% success, so I know that it works!
Dave McClay

Hey Chickybabe,
I also own a Zen Sleek photo, and while I haven't had any of the problems you have mentioned with Napster; one problem you should watch for (currently experiencing it for the 2nd time!) is trying to play your music from Napster and not being able to because you get a message saying that "No license to play this track". And it's a huge problem, as it doesn't just affect one song, but your ENTIRE library. I fixed it once and am trying to find out how to do it again. Once I do, I'll probably leave Napster, but I will probably have to download ALL my music again.
Ross-

Zen Sleek Photo no longer recognized

I have a Zen Sleek Photo 20GB, software version .5.0 - - My computers (PC and laptop) both recognized my Zen Sleek until Windows SP3 update. Since I have restored both back to before SP3 and WMP. Still not recognized. I've gone to the recovery mode on my Zen and done everything BUT the reformat. Now I've installed SP3 and WMP. Nothing hel
ps.
Creatives website says there aren't any new updates for me. I hesitate to reformat as I don't want to wipe it clean and then still not be able to add music, pictures, etc. The Zen does work great, just isn't recognized. I've read this same problem with other models and tried the suggestions, nothing works. Any new ideas? I dont' want to buy a new MP3/iPod. [email protected]

SheriMc wrote:
I have a Zen Sleek Photo 20GB, software version .5.0 - - My computers (PC and laptop) both recognized my Zen Sleek until Windows SP3 update. Since I have restored both back to before SP3 and WMP. Still not recognized. I've gone to the recovery mode on my Zen and done everything BUT the reformat. Now I've installed SP3 and WMP. Nothing hel
ps.
Creatives website says there aren't any new updates for me. I hesitate to reformat as I don't want to wipe it clean and then still not be able to add music, pictures, etc. The Zen does work great, just isn't recognized. I've read this same problem with other models and tried the suggestions, nothing works. Any new ideas? I dont' want to buy a new MP3/iPod. Thanks
Have you tried connecting to another computer? not yours maybe friend owns a Vista? You would not have to install ANY Creative software to check.Rear usb ports. Did you have WMP prior to the SP3 update? I know that is a special cord for the player ( i own a sleekphoto) are you using the cord that is made by Creative & not a generic one?The genreics can damage your device. Did you reinstall WMP?You won't need to buy another player since it works.

Zen Sleek Photo & Zen Xtra With Vi

I know I?ve posted about this before, but new folks visit here every day, and the information contained in these posts can get buried after just a few days. If the moderators wish, they can remove any earlier posts that I have put up here on this board.
This concerns problems with Vista and the Zen Sleek Photo mp3 player. The Zen software is not compatible and won?t install.
After receiving some information from ?Creative, and after some further experimenting on my own, I have put together a procedure that will, in fact, do a full install of the Zen Sleek Photo on a machine running Vista.
I have also discovered that this installation procedure also works for my Nomad Zen Xtra ? an unexpected bonus!
It worked for me, and I have received feedback from several dozen people already who have used this procedure with 00% success, so I know that it works!? I am currently getting three or four requests daily for this, and most have been kind enough to follow up and let me know that it solved their problem.
I will send this info, in Word document form, to anyone who requests it. Just email me at:
[url=mailto:[email protected]">[color="#0000ff" face="Times New Roman" size="3">[email protected][/url]
Dave McClay

Dave, I tried to send email to [url=mailto:[email protected]">[email protected][/url]?but it's bouncing back. Can you pl post your correct ID? I'd like to get the procedure for Zen Sleek Photo Installation on Vista. Thanks?

Installing Zen Sleek Photo 20 GB software over Zen Sleek softwa

I have a Zen Sleek 20 GB that can't/won't be fixed. I just purchased a refurbished Zen Sleek Photo GB. My question is - can I just install the Zen Sleek Photo software over the Zen Sleek's software Or, do I have to uninstall the Zen Sleek's software first Thanks

It's probably a good idea to uninstall your Zen Sleek's software before installing the Zen Sleek Photo's.
That said, I run 4 different Creative .mp3 players on my computer and haven't had issues with them. Still, it's probably a good idea to uninstall the older software.

Creative Zen Sleek Photo Firmware Download does not recognize my pla

My Creative Zen Sleek Photo recently froze up. After restarting it, the "firmware problem" screen popped up. After reading up on it a bit, I decided to first clean, then reformat, and then reload the firmware. Everything went smoothly until I went to load the firmware back onto my Zen.
For whatever reason a screen pops up that says that my device is not connected to the computer, when it, in fact, is. I have tried several things including uninstalling Windows Media Player and repeatedly cleaning and reformatting in hopes that it would recognize it.
I have had no prior problems with the computer recognizing the device and I have loaded quite a bit of music onto it through this computer. Can anyone please help? Any more ideas? Anything will be helpful and appreciated. Thanks?

HelloHave a look at this thread http://www.anythingbutipod.com/forum...ead.php?t=6328?I had a similar problem with a Zen Sleek Photo and I am sure that this was the thread I used to recover the player when a firmware upgrade failed. Regards?

Zen Sleek Photo Freezes/Locks Up after about 5 minutes usage (need to drain battery to recov

Hi,
My 20G Zen Sleek Photo has just recently transformed itself into a useless brick.
No matter what I try and do, it always ends up freezing after about 5 minutes usage. When you force a reset it does unlock but when it comes back on it sticks on the Creative "copyright" start up screen.
I've reformatted and re-installed the firmware several times but with the same result.
font face="comic sans ms,sans-serif">
The only time it totally unlocks is when you either:
() let the battery fully drain and then recharge it or
(2) you disconnect the battery lead and then press the On/Off switch for several minutes.
I've looked everywhere for a solution/reason but nothing. You find plenty of people with the same problem but no answers. Surely someone knows how to fix the problem
Is it a faulty battery (unlikely because mine charges up fine and holds it charge well)
Is it the hard dri've (very unlikely since the player can start up correctly [given the above recovery procedure] and play tracks within the 5-0 minutes you have available)
Is it the firmware (I doubt it, I can't see what the firmware's got to do with a delayed lock up, having worked fine up to that point)
Is it the motherboard (maybe....., to my mind it points to a component failure that allows an electric charge to build up and not dissipate, the only way to discharge it is to short the battery pins [with, I hasten to add, the battery removed!])
font face="comic sans ms,sans-serif">
Has anyone within the Creative community successfully solved this problem Has anyone received a decent answer from Creative
I find it staggering that the guys at Creative have washed their hands of this problem. They, after all, are the most likely people to identify the problem - only they have a schematic of the motherboard that would allow them to investigate and locate the problem.
For the record the firmware I'm using is v .0.0.
Any guidance would be much appreciated,
Victor

Is there really no one with an answer to this problem or have I overlooked a previous post that explained the fault.
BR
Victor

Zen Sleek Photo won't boot

Similar Messages

Maybe you are looking for