Zen Sleek Photo won't turn

My Zen Sleek Photo won't turn on period. I'm kind of scared because I just bought it and finished getting all my music on it. I tried putting the charger in because that usually turns it on but that didn't work. I tried holding down the on button. I tried to access it from the computer with the USB cord and that didn't work. So if anyone has any help please tell me.

Try resetting it, with a paperclip (put it into the reset hole and you should feel a very small "button" to press with it).
Leave it charging for a while aswell, in case it has run completely out of power. If it still doesn't work after trying those two things, then I would definitely recommend contact Customer Support directly, as there could be a problem with the unit.
Cat

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Zen Sleek Photo won't boot

I have just bought a used Zen Sleek photo and have been excited about getting it, but I was setting up some playlists in Windows media Player 0, I left the machine to sync and when I came back my Zen was off and now won't start up again. Is there a way to reset it or please please can anyone help with this, as I have so much stuff I want to listen to but the is now useless. I look forward to some words of wisdom. Thanks, HypnomanMessage Edited by Catherina-CL on 09-06-2007 2:3 PM

Hi Hypnoman,
The player does have a reset, you can press the button inside with a paperclip for instance. It should reboot (and reset) the player. Leave it charging for a while to make sure it has enough power to operate.
When happens when you try to start up the player?
On a seperate note, I have removed your signature, advertising is not allowed.
Cat

Zen Sleek Photo - Will not turn

The battery is fully charge and i used it for about /2 hour. Now it does not turn on period, with the unit'sdisconnected or connected to the ac and usb2 plugged in to the computer and wall outlet. there's power in the wall outlet and the usb2 port. There's no light on the power button. This unit is three days old. Any HELP??Message Edited by Jamrockp on 2-3-200606:27 AM

please describe more into depth about that. like does the player turn on to play songs? or does nothing? or it jus dont turn on when plugged into the computer??i have a 3 day old zen sleek photo and i to am having problems wiht the battery i get 4hrs battery life with it...

Zen Sleek Photo Not Turning

I bought a Zen Sleek Photo in March, I've never had a problem with it until today. I tried to turn it on and nothing happened (its fully charged and not on hold). I connected it to my computer, and the charging symbol would not apear. When I try to turn it on now, the blue light on the power button blinks three times and stops, but it still does not turn on.
Does anybody know what's wrong with it's Thanks in advance.

Have you tried resetting it's
[Use a straightened out paper clip or a pin to press the recessed Reset switch in the small hole on the bottom of the Zen Sleek Photo.]

Zen Sleek Photo frozen and can't turn

A friend gave me his Zen sleek photo to see if I could figure out why it was frozen. I have had it in recovery mode and tried all the options there.. I downloaded and tried to redownload the firmware but when I do that it says already has that or download error. If anyone has any more suggestions for me to try that would be great.. at a dead end at this point. Thank you, Rochele

Tyr running Cleanup function in the player Rescue mode.
Jason

Zen Sleek Photo on Win

Hi.
I recently purchased a Zen Sleek Photo, and I'm very satisfied with it. I've had no problems whatsoever running it on my main computer - running Windows ME - and I think the unit itself is excellent.
I do have one question, however... well, I'm more curious than anything. I am also currently using an older "junk" computer running Windows ME, and I have several MP3 audio files saved on it. I tried installing the software for the MP3 player on the WinME computer, and nothing happened. I expected this, however, as the requirements state a need for WinXP. What I would like to know is this - is there any way I can get the audio files on my "junk" WinME computer onto the Sleek Photo Mainly, I was wondering if there was some way of getting the existing software to work, or whether I'd have to do something completely different. Hell, I'd like to know if there's anything I can do at all.
As I said, I have the Zen Sleek Photo, and the firmware version is .0.0. I don't even know if that's the right number, to be honest, but any help you guys can give would be greatly appreciated.
- James

James,
The firmware version is correct. As you mention also, the player needed XP OS so you won't be able to use it on Windows ME. What I can suggest is turn on the removable disk mode feature of the player under the Extras menu. Plug it into your ME computer and copy those audio files you wanted to it. After that, connect the player back to the XP computer and transfer those files.
Jason

Zen Sleek Photo gets USB DEVICE NOT RECOGNI

I have ZEN Sleek Photo which i use for about a week now.
Today I connected the player to the computer and got
"USB DEVICE NOT RECOGNIZED" window in Win XP
and the Zen Photo froze.
Disconnected it, reset it using a pin, then turn it on and it's "re-building library"
It works good as a player but i can't connect it to the computer.
Tried restarting the computer, restoring the windows to a previous day, connected to all possible USB ports nothing hel
ps.
Hope for an answer
Thanks in advance,
Danny
UPDATE.... PROBLEM SOLVED.. LOOK BELOW.. FRED'S SUGGESTIONMessage Edited by dindia on 07-24-2006 2:49 AM

fred38 wrote:
Hi i had this problem too and the solution was amazingly simple. (I found it by searching on Google for ages!) Turn your pc off and then unplug it from the mains for approximately 30 mins. I know it sounds crazy but apparantly static electricity can cause problems with usb devices particularly if you have your device already plugged in to USB port-Windows forgets its there! After 30 mins plug your pc back in to the mains and voila! your Zen will be recognised again.
2:44 AM : After 30 minutes of trying to fall asleep with no success turned on computer and connected the Zen... Didn't have much expectations, but IT WORKED! IT REALLY DID! WINDOWS FOUND THE DEVICE CORRECTLY AND EVERYTHING IS WORKING NOW!
THANSKS FRED!
Danny

Zen Sleek Photo on Windows 98

My 20GB Zen Sleek Photo arri'ved today, but my computer won't let me run the installation disc. It keeps giving me a message saying that the Windows operating system on my computer is not supported by the product. Is there any way of getting around this? I would appreciate it if someone couple help, thanks.

Hi ProvWolf,
Unfortunately, as the system requirements (on the site and box) detail, this player requires WindowsXP (with SP or later) or Windows XP Professional x64 edition. Windows98SE is not supported.
http://www.creative.com/products/pro...uct=4259&nav=3
Cat

Zen Sleek Photo, Zen Xtra, and Vi

I know I?ve posted about this before, but new folks visit here every day, and the information contained in these posts can get buried after just a few days. If the moderators wish, they can remove any earlier posts that I have put up here on this board.
This concerns problems with Vista and the Zen Sleek Photo mp3 player. The Zen software is not compatible and won?t install.
After receiving some information from ?Creative, and after some further experimenting on my own, I have put together a procedure that will, in fact, do a full install of the Zen Sleek Photo on a machine running Vista.
I have also discovered that this installation procedure also works for my Nomad Zen Xtra ? an unexpected bonus!
It worked for me, and I have received feedback from several dozen people already who have used this procedure with 00% success, so I know that it works!? I am currently getting three or four requests daily for this, and most have been kind enough to follow up and let me know that it solved their problem.
I will send this info, in Word document form, to anyone who requests it. Just email me at:
[url=mailto:[email protected]">[color="#0000ff" face="Times New Roman" size="3">[email protected][/url]
Dave McClay

Dave, I tried to send email to [url=mailto:[email protected]">[email protected][/url]?but it's bouncing back. Can you pl post your correct ID? I'd like to get the procedure for Zen Sleek Photo Installation on Vista. Thanks?

Technophobe help needed!! I have a creative zen sleek photo and need help!!! PLEASE REPLY

model number creative zen sleek photo daphdd09 hi i hadnt used it for a while i then put it on charge last night and when i got up and took to work this am it has now frozen when i turned it on. I rest it it and charged it and it says realoading library and then freezes again no buttons work dont know what else to do please helpxxx

Hey, ZVM_00, I think these are what you're looking for. I'm not sure which one you want to buy but here they are:
http://us.creative.com/products/product.asp?category=3&subcategory=264&product=472 2
http://us.creative.com/products/product.asp?category=3&subcategory=264&product=505 0
As far as your problem with connecting, I can't really help you there. It COULD be your computer but I remember someone telling me to use a different USB port than you're already using. If it's plugged into the front of your computer, try using a back port. That worked for me (for a while anyway). Good luck to you two.
And try what I said, it may work!

Zen Sleek Photo and Audi

Hi everyone. First let me say for the millionth time how much I love my Sleek Photo. It puts the iPod to shame period. I love my Zen Micro, but my heart belongs to the Sleek photo. it has everything I wanted and more!
My question is, how long will it be before this player is compatible with Audible? I'm using my Zen Micro for now, but want to make the Sleek photo my main player for everything. It has bookmarks so I assume, but we know what assume means:smileyvery-happy:, it will be compatible with Audible.
This is a dumb queastion, but can I not just download the Zen Sleek Audible firmware? I won't with out confirmation of coarse, but except for the photo part are they not basically the same player?
Thanks Creative for this wonderful player. You really do listen to us!:smileyvery-happy:
Judi

DM,
Thanks. I mentioned when I posted that question that it was stupid to ask. I should know better, hey I thought I should at least ask. I know you all think I'm whiny for buying a Zen that is not yet Audible compatible, but this player is just wonderful. I still have my Micro, which is great also, but I'm hoping the Sleek Photo will also be Audible compatible. A tech at Audible told me that if the ZSP has bookmarks it will no doubt be added at some future date. I hope so. Thanks for answering, you are one of the most knowledgeable posters on the forum and I thought I'd get a response from you first.
Have a great weekend!
Judi
Very proud owner of a 5GB Zen Micro & a 20GB Zen Sleek Photo!:smileyvery-happy::I
Message Edited by quidditchseeker on 02-04-2006 04:32 AM

I-Trigue L3800 + Zen Sleek Photo remote problem

Hi !
Please anyone tell me what to do to make my remote fully working with Zen Sleek Photo player (changing tracks, mode,...etc), ..Don't know why, but I can just control sound level with remote now, .....
//I connected speakers to the player via headphones socket.
thanks for any help

Taral88 wrote:
Hi,
I just bought a used ZenSleek photo 20G for my dad (67 year old guy who wants to listed to audiobooks), but I cannot get the device to connect to my Vista-run 32bit HP laptop.
Here's the strange thing: I have a ZenSleek Photo of my own (at least 2 years old) that works perfectly. I plug it into my laptop with the same cable, in the same USB port, and the computer automatically opens the organizer for me to put stuff on the player.
Both players show a Firmware of .0.0.
I've tried hooking up the *new* player to my husband's desk top (also Vista) and it doesn't recognize the player either. I've downloaded all the new Vista 32bit drivers again. I have WindowsMedia Player . I've also reformatted the player and rebooted it. The player is charging when hooked up to the USB, so something seems to be connecting, right?
I've been reading about Vista/Creative incompatibility a lot, and am wondering if I need to find a computer with XP and Window's Media Player 0 to play around with firmware on the new player. But why would my Zen work great and this other player that is exactly the same model not?
Have I just bought a piece of junk? or is there something I need to do?
Any suggestions are welcome.
What does Device Manager report on the device? I would not mess with the firmware just yet. Did you have the Creative software on the computer before or did you install it trying to get recognized? It should be recognized on Vista without any other software installed. Does the player turn on when you connect it or does the battery icon just flash for charging?

Zen Sleek Photo, the longer I own it, the more irritated I

I've had mine for maybe /2 years now, and I am starting to desire an MP3 player that actually works smoothly. Sometimes the screen freezes and makes songs skip. Half the time, the sorry software known as Media Explorer freezes and will not let me transfer my music. I tried Media Player for transfers, and it does not even "see" my Zen. And none other of the Creative programs can get around this problem for some reason. Theres a couple gigs of music on my computer that cannot be transferred because of "Unspecified Error"s occurring. I've tried shortening file names, posting on here, numerous resets, and nothing works. Bit rate does not appear to have anything to do with it either, as all the songs that will not transfer do not share a uniform bit rate.
Next, has Creative ever offered any type of Update for the Zen Sleek Photo?
No.
To date, I've never seen one. Unless someone can show me otherwise. This appears to be the blacksheep of the family, because there is practically zero support for this thing. I would imagine that the majority of the problems I've had could be fixed with a simple update, but I may try to pee a hole through a rock instead. At least I know thats possible.
Zune, you're looking pretty good.

SheriMc wrote:
I have a Zen Sleek Photo 20GB, software version .5.0 - - My computers (PC and laptop) both recognized my Zen Sleek until Windows SP3 update. Since I have restored both back to before SP3 and WMP. Still not recognized. I've gone to the recovery mode on my Zen and done everything BUT the reformat. Now I've installed SP3 and WMP. Nothing hel
ps.
Creatives website says there aren't any new updates for me. I hesitate to reformat as I don't want to wipe it clean and then still not be able to add music, pictures, etc. The Zen does work great, just isn't recognized. I've read this same problem with other models and tried the suggestions, nothing works. Any new ideas? I dont' want to buy a new MP3/iPod. Thanks
Have you tried connecting to another computer? not yours maybe friend owns a Vista? You would not have to install ANY Creative software to check.Rear usb ports. Did you have WMP prior to the SP3 update? I know that is a special cord for the player ( i own a sleekphoto) are you using the cord that is made by Creative & not a generic one?The genreics can damage your device. Did you reinstall WMP?You won't need to buy another player since it works.

Zen Sleek Photo Menu Flow Cha

Hi, I recently destroyed the LCD on my Zen Sleek Photo, but i can still operate the player, just blindly. I have gotten pretty good at it, but there are some sections which i can't guess at all, such as the drop down menu that controls things like random play and such. I was wondering if anyone has a flow chart image for the menus, or if someone would be so kind as to tell me where things are on the drop down menu, or at the very least, how to turn random play off, ie., press drop down, down 4, click, down , etc. Thanks alot!!
ah, by menus i mean the options drop down of course, as i have edited the main menu, and i have no clue whats there now hah. thanks again.
Message Edited by enazgrey on 0-25-2008 09:42 PM

Hello Enazgrey,
I tried searching using the following words "Zen sleek photos menu diagram" and found one article in the web. Maybe this can help you. Here's the link. At the bottom part of the article, there is a link given for Creative Zen Sleek Menu Diagram. Good luck.
Message Edited by Loi-CL on 0-29-2008 03:50 PMMessage Edited by Loi-CL on

ZEN Sleek Photo Volume/Clipping questi

Hi all,
I was wondering. Does anyone happen to know if/when the Zen Sleek Photo volume clips the audio signal at a certain point? Out of a 25 volume, with no extra EQ or bass, at what point will the player's output start clipping?
I ask this because I am using this for my car stereo on the headphone output and want to make sure I'm not clipping so I don't ruin my speakers with all the watts I'm running.

It shouldn't. You turn the volume all the way up on the player & adjust the volume for the speakers with the car stereo volume control.

Zen Sleek Photo won't turn

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