Zen Sleek Photo, wont conn

Well, I first updated the firmware becuase it had start up problems, so after that it worked fine. A few days after, I wanted to add some new songs, but it wouldn't connect.. I have tried it on all the computers in the house-3 of them, 2 desktops, laptop, Dell XP for all-, also tried everything in the?FAQs.-reinstalling, downloading etc - But nothing works. So as a last resort, I went into?Recovery mode, and tried?Clean up, that didnt work. So then I tried the firmware reload, with the mp3 connect, that did not do anything. And now I can't get out of Recovery Mode HELPPPPPMessage Edited by jmmts on 0-28-200609:50 PM

I would contact costumer support if I were you. I honestly can't offer any advice. Here's the link:
http://us.creative.com/support/
Best of luck

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Zen Sleek Photo display wont work

My zen sleek photo wont display anything. I can still play music, assuming i hit the right buttons. Everything lights up, but the display is blank. I've tried resetting it. I've tried to put it into recovery mode. I've even checked the battery.
My last idea was to reload the firmware using the download from the creative site, but it says my device isn't plugged in, which i know it is. My computer says it's plugged in, i can access my music on it, and the sync program it came with even recognizes and can sync with it.

You can give firmware update a try but I'm afraid what coachop said is true. I don't have personal experience with screen replacements but sounds like this is the path where you're heading.

Zen Sleek Photo - Product Key C

I?have recently purchased a new computer.
I have loaded 250 CD's on my Zen Sleek Photo from an old computer & want to transfer all the CD's to my new computer by the the Sync Manager. I was able?to load the software?on the new computer but it wont let me transfer from the mp3 player to the new computer without?putting in the product?key code, which i have lost. Can someone give me a key code that i can?use to make this work? thanks, Doug

Hi ProvWolf,
Unfortunately, as the system requirements (on the site and box) detail, this player requires WindowsXP (with SP or later) or Windows XP Professional x64 edition. Windows98SE is not supported.
http://www.creative.com/products/pro...uct=4259&nav=3
Cat

Zen Sleek Photo, to buy or not to b

I have never used or owned an MP3 player before, but as I now travel a lot I intend to buy one.
I have spent quite some time reading various reviews of MP3 players on the internet and the Zen Sleek Photo seems to suit my requirements.
However the most important requirements to me, are that the player is mechanically robust and the software reliable. Is this the case with this player?

The Zen Sleek Photo is a great player. I wish they'd give it an Audible update though.
The player is fairly robust but I would advise purchasing a protecti've case rather than just using the pouch provided. This will prevent the screen getting scratched etc.
Creative MediaSource Organiser and MediaExplorer are very easy to use (very much like Windows Explorer with a lot more features), and you can also use Windows Media Player 0 or Windows Explorer if you are used to these programs. If you are transferring photos you can get them to fit the screen better with MediaExplorer (select to resize for screen).
Pros:
-Sound quality is the best (as with all Creative players) and you can eliminate sreechy treble using customisable EQ
-FM radio is powerful and not just a gimmick
-Displays thousands of colours for photos
-genuinely sleek and compact design
-intuiti've navigation and software
-good voice recorder (don't shout too loud very close up as this causes sound ripples in the display!)
-can download music from just about anywhere, purchase or subscription
-great 9-hour battery life
Cons:
-no Audible support
-can't browse photos whilst listening to music, and no album art facility
-plays aritsts/genres in normal play mode by alphabetical track title, not alphabetical album (recently discovered this)
-can get display errors (probably a one off but my friend has a contrasting vertical line on his screen)
-touchpad takes some getting used to
-proprietary dongle for USB and charging, so you can't use any old USB cable or power supply
Message Edited by joshua32 on <SPAN class=date_text>06-22-2006 <SPAN class=time_text>08:24 PM
Message Edited by joshua32 on 06-22-2006 08:25 PM

Zen Sleek Photo not dock

Alright so, I installed all the stuff that came with my new Zen Sleek Photo and I want to add music like any other person would. So I plug the player into the usb port and I get th usual Windows alert and noise saying I have new hardware. I go through the little wizard and figure I'm all set. I go to start adding tracks and it says there is no device plugged in. So I then decided to install the same stuff on my mom's computer and it works. I get a screen that says "Docked" or whatever on the player and I can actually go in and add music. Now, I would just use that computer, but my music is all on my computer, so this wont work. What can I do to make it work on my computer?

I have SP2 and I just used Windows Update to make sure that wasn't it. This is really frustrating that Windows detects the thing being plugged in, but neither the Creative software or Windows Media Player detects it.
Someone please give me some reason for this. This is my computer.
Dell Inspiron 000 laptop
Model PP08S

Creative Zen Sleek Photo Firmware Download does not recognize my pla

My Creative Zen Sleek Photo recently froze up. After restarting it, the "firmware problem" screen popped up. After reading up on it a bit, I decided to first clean, then reformat, and then reload the firmware. Everything went smoothly until I went to load the firmware back onto my Zen.
For whatever reason a screen pops up that says that my device is not connected to the computer, when it, in fact, is. I have tried several things including uninstalling Windows Media Player and repeatedly cleaning and reformatting in hopes that it would recognize it.
I have had no prior problems with the computer recognizing the device and I have loaded quite a bit of music onto it through this computer. Can anyone please help? Any more ideas? Anything will be helpful and appreciated. Thanks?

HelloHave a look at this thread http://www.anythingbutipod.com/forum...ead.php?t=6328?I had a similar problem with a Zen Sleek Photo and I am sure that this was the thread I used to recover the player when a firmware upgrade failed. Regards?

Zen Sleek Photo Freezes/Locks Up after about 5 minutes usage (need to drain battery to recov

Hi,
My 20G Zen Sleek Photo has just recently transformed itself into a useless brick.
No matter what I try and do, it always ends up freezing after about 5 minutes usage. When you force a reset it does unlock but when it comes back on it sticks on the Creative "copyright" start up screen.
I've reformatted and re-installed the firmware several times but with the same result.
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The only time it totally unlocks is when you either:
() let the battery fully drain and then recharge it or
(2) you disconnect the battery lead and then press the On/Off switch for several minutes.
I've looked everywhere for a solution/reason but nothing. You find plenty of people with the same problem but no answers. Surely someone knows how to fix the problem
Is it a faulty battery (unlikely because mine charges up fine and holds it charge well)
Is it the hard dri've (very unlikely since the player can start up correctly [given the above recovery procedure] and play tracks within the 5-0 minutes you have available)
Is it the firmware (I doubt it, I can't see what the firmware's got to do with a delayed lock up, having worked fine up to that point)
Is it the motherboard (maybe....., to my mind it points to a component failure that allows an electric charge to build up and not dissipate, the only way to discharge it is to short the battery pins [with, I hasten to add, the battery removed!])
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Has anyone within the Creative community successfully solved this problem Has anyone received a decent answer from Creative
I find it staggering that the guys at Creative have washed their hands of this problem. They, after all, are the most likely people to identify the problem - only they have a schematic of the motherboard that would allow them to investigate and locate the problem.
For the record the firmware I'm using is v .0.0.
Any guidance would be much appreciated,
Victor

Is there really no one with an answer to this problem or have I overlooked a previous post that explained the fault.
BR
Victor

Zen sleek photo is detected in My Computer but not in WMP or Mediasou

Hi, my Zen Sleek Photo is having some problems.When it connects, the player says it's connected, it shows up in My Computer but not in WMP or Mediasource, so i can't transfer anything. I tried the fixxup thing and the registry edit but it isn't working!!!Any help would be appreciated...

No one at all?

Zen Sleek Photo - How do i know if its charg

OK i put my new Zen Sleek Photo on charge two hours ago. when will i know if its completed charging?, the charge symbol is currently blinking

Hey i own a Zen MicroPhoto and I think all the symbols are the same. When its charges, the lightning bolt on the battery will stop and I think there would be like a plug thingo covering the battery.

Creative Zen Sleek Photo & Windows Vi

I've got a Creative Zen Sleek Photo player, and I just got a new computer for school. Since all new computers come standard with Vista, I can't download any of my Creative software because it is not compatible with Vista. Is there any kind of?download update or file that I can get so that I can make the software compatible and install it's

You do not need to install the software on the disc. The driver is nati've to the Vista OS. Windows Media Player can Sync to the player rip cds, ect.

Transfering music from Napster To Go to Creative Zen Sleek Photo probl

Hello
I have a Creative Zen Sleek Photo with Napster To Go. I have Windows XP home edition. I can rip a CD to the hard dri've
of the computer and transfer music to the mp3 player, but I am receiving a message when trying to transfer music files
from Napster To Go. The message is the mp3 player will need an update to the firmware to work with Napster To Go.
The Zen Sleek Photo has the latest firmware. I had been able to transfer music from Napster To Go until recently.
Napster support referred me to Creative support but the Sleek Photo is past the warranty. Any help would be appreciated.
Thank you.
Bridget Ferrazzano

I had problems for the first month of my Napster membership (while I was still in the trial period). I nearly went elsewhere, but stayed with it. As soon as the trial period was over, everything worked perfectly. One suggestion is to use the same software for everything. Whether you use Creative media source, Napster's own software or media explorer or any of the others, stick with that one only. Do not give up and go to itunes. What a waste of money!?If you need to reload firmware or try another software, it's worth it.
I also had some issues getting help. Napster said the problem was with Creative and Creative said the problem was with Napster. Don't give up. Can you get ripped songs in?

Zen Sleek Photo gets USB DEVICE NOT RECOGNI

I have ZEN Sleek Photo which i use for about a week now.
Today I connected the player to the computer and got
"USB DEVICE NOT RECOGNIZED" window in Win XP
and the Zen Photo froze.
Disconnected it, reset it using a pin, then turn it on and it's "re-building library"
It works good as a player but i can't connect it to the computer.
Tried restarting the computer, restoring the windows to a previous day, connected to all possible USB ports nothing hel
ps.
Hope for an answer
Thanks in advance,
Danny
UPDATE.... PROBLEM SOLVED.. LOOK BELOW.. FRED'S SUGGESTIONMessage Edited by dindia on 07-24-2006 2:49 AM

fred38 wrote:
Hi i had this problem too and the solution was amazingly simple. (I found it by searching on Google for ages!) Turn your pc off and then unplug it from the mains for approximately 30 mins. I know it sounds crazy but apparantly static electricity can cause problems with usb devices particularly if you have your device already plugged in to USB port-Windows forgets its there! After 30 mins plug your pc back in to the mains and voila! your Zen will be recognised again.
2:44 AM : After 30 minutes of trying to fall asleep with no success turned on computer and connected the Zen... Didn't have much expectations, but IT WORKED! IT REALLY DID! WINDOWS FOUND THE DEVICE CORRECTLY AND EVERYTHING IS WORKING NOW!
THANSKS FRED!
Danny

Zen Sleek Photo on Windows 98

My 20GB Zen Sleek Photo arri'ved today, but my computer won't let me run the installation disc. It keeps giving me a message saying that the Windows operating system on my computer is not supported by the product. Is there any way of getting around this? I would appreciate it if someone couple help, thanks.

Hi ProvWolf,
Unfortunately, as the system requirements (on the site and box) detail, this player requires WindowsXP (with SP or later) or Windows XP Professional x64 edition. Windows98SE is not supported.
http://www.creative.com/products/pro...uct=4259&nav=3
Cat

ZEN SLEEK PHOTO & WINDOWS 98 SE!! AAAAAARGGH!

Hi!
Apologies in advance if this problem has already been raised and addressed, but due to a mismatch of information, I find I have now invested in a lovely mp3 player (namely ZEN SLEEK PHOTO) I can't use. The problem? It's mimimum OE requirement is XP and I'm still running WINDOWS 98 SE. Okay, obviously the solution (ahem) is to upgrade to the XP System, but, I'm hearing all sorts of talk of driver updates, installations, fixes etc and wondered if someone knew of any available remedy here on Creative. At the present time, the installation disc is not chuffed with the OE system and I can get no further.
Anyone have any nice, straight-forward step-by-step solution they'd care to share?
Cheers
TinoMessage Edited by TINOBEN on 0-04-2006 09:34 PM

<EM>It's a PlaysForSure device, and uses the same drivers any other PlaysForSure device uses. It's standardized.</EM>
I've finished downloading the drivers required. Do I now just need to connect my player or am I required to install the software on the ZEN SLEEK PHOTO first? The last time this was unsuccessful because of the Operating System. So if all this works, I'm guessing that it will be a case of transferring mp3 files (hopefully straight from my hard dri've through WMP) into the Zen player.
Can you please confirm the procedure using WMP?
Peter

Zen Sleek Photo: support for Album A

As the title already says: will there be support for Album Art for the Zen Sleek Photo in future firmware versions?

Yes I also ask the same question. I ordered mine earlier this week and thought the sleek would support album art. I actually downloaded MediaMonkey and took about 6+ hours going thru and organizing everything and making sure every album had an album cover. Please Creative just fix this one setback and it would be an even sweeter player then it already is! I couldn't afford to get a ZVM but the Sleek Photo was the next best thing. Please we're not asking much just help us out. There are people out here that still use your earlier players and are being left in the dust...don't leave us there when we know that you can fix it or provide us a way to fix it. Thanks!

Zen Sleek Photo, wont conn

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