Zen Sleek / Vista Compatability Er

I've searched this forum and found only one post with an answer to the Zen Sleek / Windows Vista compatability problem
Its a good thing NO ONE gives a straight forward answer to the situation
all i'm looking for is a solution to this situation, my computer can see that I have an mp3 player connected, however I cant see any of the songs I have on it, through any program I use or anything
So how would I be able to manage songs with vista is my q?
-Please only post useful info and not random flamer crapMessage Edited by kamsparrow on 07-3-200703: AM

What firmware is your Zen Sleek running? (Menu-> System-> Information)
It needs to have the PlaysForSure firmware so that Vista recognizes it as an MTP Device.
Check out the information on the Drivers for PlayForSure Zen Micro, Zen Sleek, Zen Touch or Zen Xtra on Windows98SE/Me/2000 sticky thread.
Unfortunately it's a bit rough upgrading firmware on Vista as there's a Catch-22: Vista won't recognize your device until the firmware is updated, but you can't update the firmware unless Vista recognizes your device. :|
The work-around is to update the firmare on an XP machine and then plug it into the Vista machine. MTP Devices are supposed to be supported by Vista, so it should recognize your Zen Sleek.
MicroSoft could have saved the world a lot of grief by having decent Legacy Device support, but that's another thread in itself.
/hope that hel
ps.

Similar Messages

Vista wont Recognize my Zen Sleek at

I've seen a lot of posts and threads about people saying it wont work on their Windows Vista computers, but no one really has the problem I have. Windows Vista wont recognize my Creative Zen Sleek AT ALL. I plug it in, vista makes a sounds then nothing happens. The mp3 player is charging but nothing at all is happening. Can someone help please? I've been having this problem for months.

The thing is, I didn't install anything. When I got my new Vista computer, I plugged it in and everything worked fine. I couldn't install or can't install anything. The 3rd time I tried it wont recognize it at all. I plug it in and nothing happens.

Zen Sleek -WMP 11 - PC Music Library -Playli

Since December I have been unable to create/edit/delete any playlists using the PC Music Library, ?my preferred method with Creative MediaSource Organiser, on my Zen Sleek 20GB which was bought in Sept 05?& has performed wonderfully until then. In fact the PC Music Library doesn't seem to recognise the Zen Sleek even though it is connected and confirms as much. The Zen Sleek &?the PC Music Library don't seem to synchronise when new tracks are being imported.Around this time I did download Windows Media Player , at first without being aware of the compatability issues and the firmware requirements. I have corrected these and upgraded where required. I have rolled back to WMP0 but this has not changed anything and have indeed gone back to WMP because of this. The only (marginal) success with playlists is with using the Organiser's synchronisation facility but it is very inconsistent in transferring files.Any Suggestions

What is the version of your Creative MediaSource? Make sure you have the latest. Creative MediaSource 5 and its various plugins are now officially available for download at your respecti've product download sites. The main Creative MediaSource 5 Player/Organizer:
Creative MediaSource Player/Organizer 5.0.38 (22 Dec 2006)
For mass storage series ZEN/Muvo players:
Creative Music Player (Mass Storage Series) Plugin 5.0.07 for Creative MediaSource 5 Player/Organizer (22 Dec 2006)
For PlaysForSure ZEN players:
Creative PlaysForSure Devices Plugin 5.00.36 for Creative MediaSource 5 Player/Organizer (22 Dec 2006)
For non-PlaysForSure NOMAD/ZEN players:
Creative ZEN and NOMAD Jukebox Plugin 5.00.22 for Creative MediaSource 5 Player/Organizer (27 Dec 2006)
For CD Burning function:
Creative CD Burner Plugin 5.0.3 for Creative MediaSource 5 Player/Organizer (22 Dec 2006)
For selected DTS supported Sound Blaster cards:
Creative DTS Neo:6 Plugin 5.00.05 for Creative MediaSource 5 Player/Organizer (22 Dec 2006)

Creative Zen Sleek Photo & Windows Vi

I've got a Creative Zen Sleek Photo player, and I just got a new computer for school. Since all new computers come standard with Vista, I can't download any of my Creative software because it is not compatible with Vista. Is there any kind of?download update or file that I can get so that I can make the software compatible and install it's

You do not need to install the software on the disc. The driver is nati've to the Vista OS. Windows Media Player can Sync to the player rip cds, ect.

Zen Sleek Photo, Zen Xtra, and Vi

I know I?ve posted about this before, but new folks visit here every day, and the information contained in these posts can get buried after just a few days. If the moderators wish, they can remove any earlier posts that I have put up here on this board.
This concerns problems with Vista and the Zen Sleek Photo mp3 player. The Zen software is not compatible and won?t install.
After receiving some information from ?Creative, and after some further experimenting on my own, I have put together a procedure that will, in fact, do a full install of the Zen Sleek Photo on a machine running Vista.
I have also discovered that this installation procedure also works for my Nomad Zen Xtra ? an unexpected bonus!
It worked for me, and I have received feedback from several dozen people already who have used this procedure with 00% success, so I know that it works!? I am currently getting three or four requests daily for this, and most have been kind enough to follow up and let me know that it solved their problem.
I will send this info, in Word document form, to anyone who requests it. Just email me at:
[url=mailto:[email protected]">[color="#0000ff" face="Times New Roman" size="3">[email protected][/url]
Dave McClay

Dave, I tried to send email to [url=mailto:[email protected]">[email protected][/url]?but it's bouncing back. Can you pl post your correct ID? I'd like to get the procedure for Zen Sleek Photo Installation on Vista. Thanks?

Zen Sleek and Vi

My previous laptop has died. The operating system was XP. What do I need to do to be able to connect my Zen Sleek to Vista I've tried downloading the software but I'm getting messages saying that my Zen isn't being recognised and other stuff. I noticed this on the Creative website: Solution ID # 6737 Solution graphic or text string http://93.95.7.83/servicesoft/DATA/W.../dot-clear.gif Support StyleSheet (Required) KB Functions (Contains scripts - show_hide(); check_submit() Installing a ZEN Micro, ZEN Sleek, ZEN Touch or ZEN Xtra in Windows Vista START:KB SUMMARY SECTION Summary: If you plan to use a ZEN Micro, ZEN Sleek, ZEN Touch or ZEN Xtra player in Windows Vista, it is necessary to upgrade the player's firmware in a Windows XP computer before it can be installed in a Windows Vista computer.Does this mean that I will not be able to transfer music to the Zen as I no longer have access to an XP operating system.
Any help will be gratefully received.
Thanks.

Dave, I tried to send email to [url=mailto:[email protected]">[email protected][/url]?but it's bouncing back. Can you pl post your correct ID? I'd like to get the procedure for Zen Sleek Photo Installation on Vista. Thanks?

Creative Zen Sleek Photo

I have Windows Vista on my PC and iTunes. I can't get the music on my Creasti've Zen Sleek photo. The original software just makes everything crash. Any help?

muellerdav wrote:
I have Windows Vista and I cannot load music onto my Creative Zen Sleek Photo. The Creative software stalls the PC and ultimately has to be shut down with the Windows task manager. Any answers?
Like skb said you don't need the Creative software WMPwill sync to the device.

I-Trigue L3800 + Zen Sleek Photo remote problem

Hi !
Please anyone tell me what to do to make my remote fully working with Zen Sleek Photo player (changing tracks, mode,...etc), ..Don't know why, but I can just control sound level with remote now, .....
//I connected speakers to the player via headphones socket.
thanks for any help

Taral88 wrote:
Hi,
I just bought a used ZenSleek photo 20G for my dad (67 year old guy who wants to listed to audiobooks), but I cannot get the device to connect to my Vista-run 32bit HP laptop.
Here's the strange thing: I have a ZenSleek Photo of my own (at least 2 years old) that works perfectly. I plug it into my laptop with the same cable, in the same USB port, and the computer automatically opens the organizer for me to put stuff on the player.
Both players show a Firmware of .0.0.
I've tried hooking up the *new* player to my husband's desk top (also Vista) and it doesn't recognize the player either. I've downloaded all the new Vista 32bit drivers again. I have WindowsMedia Player . I've also reformatted the player and rebooted it. The player is charging when hooked up to the USB, so something seems to be connecting, right?
I've been reading about Vista/Creative incompatibility a lot, and am wondering if I need to find a computer with XP and Window's Media Player 0 to play around with firmware on the new player. But why would my Zen work great and this other player that is exactly the same model not?
Have I just bought a piece of junk? or is there something I need to do?
Any suggestions are welcome.
What does Device Manager report on the device? I would not mess with the firmware just yet. Did you have the Creative software on the computer before or did you install it trying to get recognized? It should be recognized on Vista without any other software installed. Does the player turn on when you connect it or does the battery icon just flash for charging?

Zen Sleek & Photo- Vis

I have looked through previous threads about the above subject but they appear to have been discussed quite a while ago and I was just wondering has anything been done to solve the problem of software for the Zen Sleek & Photo?on Vista OS?
I really like my Zen and would like to get it up and running on Vista if possible!
Many thanks.

you can get mediasource 5 from their download site to work with sleek photo in vista

Zen Sleek Photo, the longer I own it, the more irritated I

I've had mine for maybe /2 years now, and I am starting to desire an MP3 player that actually works smoothly. Sometimes the screen freezes and makes songs skip. Half the time, the sorry software known as Media Explorer freezes and will not let me transfer my music. I tried Media Player for transfers, and it does not even "see" my Zen. And none other of the Creative programs can get around this problem for some reason. Theres a couple gigs of music on my computer that cannot be transferred because of "Unspecified Error"s occurring. I've tried shortening file names, posting on here, numerous resets, and nothing works. Bit rate does not appear to have anything to do with it either, as all the songs that will not transfer do not share a uniform bit rate.
Next, has Creative ever offered any type of Update for the Zen Sleek Photo?
No.
To date, I've never seen one. Unless someone can show me otherwise. This appears to be the blacksheep of the family, because there is practically zero support for this thing. I would imagine that the majority of the problems I've had could be fixed with a simple update, but I may try to pee a hole through a rock instead. At least I know thats possible.
Zune, you're looking pretty good.

SheriMc wrote:
I have a Zen Sleek Photo 20GB, software version .5.0 - - My computers (PC and laptop) both recognized my Zen Sleek until Windows SP3 update. Since I have restored both back to before SP3 and WMP. Still not recognized. I've gone to the recovery mode on my Zen and done everything BUT the reformat. Now I've installed SP3 and WMP. Nothing hel
ps.
Creatives website says there aren't any new updates for me. I hesitate to reformat as I don't want to wipe it clean and then still not be able to add music, pictures, etc. The Zen does work great, just isn't recognized. I've read this same problem with other models and tried the suggestions, nothing works. Any new ideas? I dont' want to buy a new MP3/iPod. Thanks
Have you tried connecting to another computer? not yours maybe friend owns a Vista? You would not have to install ANY Creative software to check.Rear usb ports. Did you have WMP prior to the SP3 update? I know that is a special cord for the player ( i own a sleekphoto) are you using the cord that is made by Creative & not a generic one?The genreics can damage your device. Did you reinstall WMP?You won't need to buy another player since it works.

Zen Sleek Photo Probl

Hi, I was wondering if anyone can help me. I've done a search through the board and have installed everything possible to get my Zen Sleek Photo to work without much success. I've installed Mediasource 5 and the Playsforsure thing, and Vista does recognise my player. I can transfer individual MP3's to my player, but it just seems to store them, it doesn't play them (and they don't show up once I've disconnected from the computer). I'm getting really frustrated with it now, so if anyone can help I'd appreciate it!

You have an application open that is currently using the the Sleek. That is why you have the icon in the System Tray and the "docked" icon on the player. The firmware installation program is experiencing a conflict as it cannot access your player since it is being accessed by another program and returns the message of "not connected"
Try moving the firmware installation program to your Windows Desktop and closing all applications. If you are able to get the player connected and not have it display the "docked" icon, you should be able to install the firmware. If Windows prompts you asking you what you want to do?when you connect the player, select Do Nothing.

Zen Sleek Photo- the backgrou

I have recently recieved another zen sleek photo as i broke my previous one. I am extremely pleased with it, however, the photo/ backgrounds which came with my new player are not the same as the old ones and there is one inparticular (the blue and orange flowers) that i would like to get back. Please could anyone post back with a way that either i could get them off creative, or perhaps someone would e mail them me.
Thanks, Sarah

shoutingsteve wrote:
The title says ti all. I am on Vista 64, but have tried the well known (or at least well published) solution of trying to reinstall the firmware using XP. I was playing music, then the playlist ended, I switched to a different playlist and the player wouldn't play. I restarted my zen, and it froze at the logo screen. I didn't worry, figured I would flash it when I got home. Plugged it in, let is charge a while just incase. Tried to update it by just downloading the firmware and double clicking. Said the player was not attached, so I detached and reattached it... and found it stuck in recovery mode. Scanned it (clean up), formatted it (tears...), and then finally said screw it and removed the firmware. This was all on the Vista machine.
Why did you erase the firmware?The only thing you may have needed to do was to cleanup>reboot the player. The firmware updater file was written to be used on Xp with WMP0 ONLY so you will have to go back to a XP computer to reload the firmware. If the device completed the scan disc & format successfully then your hardri've should be fine. Charge the battery or have it connected to a wall charger so you don't have a dead battery while doing the firmware reload.

Zen Sleek Photo on Vi

I just got vista and I cant use my sleek photo on it. I tried installing the original software that came with it and no luck. I read through some of the other posts about this and heard something mentioned about mediasource 5 but dont know where to download this.
How can I make my Zen Sleek Photo work on Vista??
Please help me i desperate! Im going on vacation in 3 days!Message Edited by brlown50 on 08-06-20070:40 AM

Hi ProvWolf,
Unfortunately, as the system requirements (on the site and box) detail, this player requires WindowsXP (with SP or later) or Windows XP Professional x64 edition. Windows98SE is not supported.
http://www.creative.com/products/pro...uct=4259&nav=3
Cat

Zen Sleek Photo and Windows Vi

I have previously posted regarding problems with Vista and the Zen Sleek Photo mp3 player. (The Zen software is not compatible and won?t install.) Vista has built-in drivers so that Vista will recognize the player, but this isn?t much help. (It just makes the player usable as a portable hard dri've, but not much else.)
After exchanging emails with Creative several times, and after some further experimenting on my own, I have put together a procedure that will, in fact, do a full install of the Zen Sleek Photo on a machine running Vista.
It is in the form of a 3 page Word document, and I don?t know the best way to make it available to anyone needing it. Anyone needing this document can email me directly, and I will send it to you as a Word doc.
Dave McClay
[email protected]

I emailed you and got a message back saying your email is down.

Zen Sleek Photo and Nomad Zen X

I posted earlier about problems with Vista and the Zen Sleek Photo mp3 player. The Zen software is not compatible and won?t install.
After receiving some information from Creative, and after some further experimenting on my own, I have put together a procedure that will, in fact, do a full install of the Zen Sleek Photo on a machine running Vista.
I have also discovered that this installation procedure also works for my Nomad Zen Xtra ? a nice bonus!
I will send this info, in Word document form, to anyone who requests it. Just email me at:
[email protected]
It worked for me, and I have received feedback from several people already who have used this procedure with 00% success, so I know that it works!
Dave McClay

Hey Chickybabe,
I also own a Zen Sleek photo, and while I haven't had any of the problems you have mentioned with Napster; one problem you should watch for (currently experiencing it for the 2nd time!) is trying to play your music from Napster and not being able to because you get a message saying that "No license to play this track". And it's a huge problem, as it doesn't just affect one song, but your ENTIRE library. I fixed it once and am trying to find out how to do it again. Once I do, I'll probably leave Napster, but I will probably have to download ALL my music again.
Ross-

Zen Sleek / Vista Compatability Er

Similar Messages

Maybe you are looking for