Zen Stone Plus: does not charge/power on / isn´t reconized by my

Hi!?Bought a few days ago a zen stone plus but haven't tested it. Aboiut 2 weeks later I opened the boix and noticed the player does not charge, or power on and is not recognized by my pc as well...
What should I do? The shop where I bought it is about 600 km away from my home...
Regards?

Try it on another PC if you can to be sure the player is having a problem, if it does the same there then I would advise contacting Customer Support so they can assist you.
Cat

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NEW Zen Stone Plus does not work

It looked like it started to charge, but then it just died and Windows does not detect the dri've. I have tried hooking it up to another computer but no go!
I've tried all the troubleshooting on the page and nothing seems to work, it's just completely dead even though it's brand new. I wasn't even able to upload songs to it.
any tips? or should I just send the player back? The problem is that I am in Iceland and bought it in Toronto, Canada so I would like to try everything before sending it.
thanks in advance!

I used these instructions and got all the way to reloading the firmwear. Then it said to restart the comp and I did and after that nothing! What am I doing wrong?
Hi everyone
There is a Recovery Mode for the flash-memory players although it is different from the Rescue Mode for the HDD players - that is used for carrying out maintenance operations on the player but Recovery Mode for the flash-memory players is just a different way of connecting your player to your PC when it won't normally connect, for example, when the firmware has become corrupted and the player won't start and isn't recognised by the PC. It is in fact a way of communicationg directly with the STMP3500 chipset that these players use without needing any additional firmware.
Creative themselves called it Recovery Mode - it was first seen when Creative posted the instructions for a previous firmware upgrade that could not be run when connected normally. For the N200 it was in the instructions to upgrade to version .5.0.
Here's a line from the instructions for the latest N200 firmware upgrade, v.20.04:
When prompted to set your player in Recovery mode, disconnect your player from your computer.
Here are the instructions:
. Download and install the Mass Storage Drivers from the website.
2. Press and hold the Play button while connecting your player to the PC. If you have a one-piece player then remove the battery first.
3. Keep pressing Play until the New Hardware Wizard starts - this will only happen the first time you put your player into Recovery Mode.
4. Complete the New Hardware Wizard.
To check that you are in Recovery Mode open Device Manager (right-click My Computer and choose Properties, then the Hardware tab and Device Manager) and look for a Player Recovery Device entry.
When in Recovery Mode you can reload the firmware.
PB

Zen Stone Plus: Does it start playing again where i stopped the so

I hope one og you can help me.
I want to know if the Zen stone Plus MP3 player starts in the same song after it has been turned off.
So if I turn it off 3.4min in a song, does it then start at 3.4 when i turn it on again, or does it start from the beginning of the song
The reason i ask is because i often use the mp3-player to hear "sound-books", and the files are often very long, so its very annoying when my current mp3 player starts from the beginning of the file after i have heard maybe 30 min

I believe the pattern with the Stones has been that if you plug them in for charging, even if you don't update the mp3s, playlists, etc., they essentially get "reset" when they resume.
They pick up where you left off as long as you *don't* plug them in for charging, changing what's loaded, etc.
I don't recall it being possible to do something like set a bookmark.
Basically, you should have several hours of play / resume time like you desire, but if you have to charge the player at some point, you'll have to go back to the beginning of the file. Not sure if they can alter this in future firmware or not.

Zen Stone Plus won't charge for more than 10 min

When I charge my zen stone plus, withint 5-0 mins it will be full, as indicated by both Creative Mediasource lite as well a the blinking blue led.
But once I turn on th eplayer i am shown with only 2 bars of battery and within 5 minutes of use I am down to one bar.
What's going on?
Resetting the player doesn't seem to work at all!
I haven't even had a chance to properly use it at all >

Me 2... I bought 2 Zen stone plus and the two wont charge for long too... I leave it for 4hrs and still the battery bar is only one bar full. Hai~~sad... And to make things worse, one of them the volume button is faulty. Anyway does anyone of u haf creative support hotline?

My zen stone plus 2Gb not starting

i have been using my Creative Zen Stone Plus 2GB since past 7-8months
recently it started giving problems. It dint start up and when i connected to my computer it is asking me to format the dri've when i try to open it..and when i click to format..it says it cant format and then the dri've vanishes from My Compute.
I took to the service centre..tht guy he said he updated the firmware..i came bak ad connected it to my pc to charge...my winamp detected it as an mp3 player and asked me to synchronize which i cancelled..
open the dri've...then when i tried to delete the files...same prob started again!!!
now the dri've doesnt even show up in My Computer..
wat to do?

Moniushko,
Looks like something is wrong with the device, I would get in touch with support if I were you.

4gb creative zen v plus does not work in vist

hello
i just got one of these..and the cd provided does not work in vista..i read on the site that this model has nati've vista support then why doesnt it work for me?
any help appreciated

Hi,
What do you mean by the cd does not work in vista?
Can you tell us what happens when you try to install using the installation cd, error messages, etc?
Try plug in your Zen V Plus to your computer, does it get detected?

MY 30G ZEN M VISION DOES NOT CHARGE FULL

My zen is not charging fully it charges maybe 3/4 to 90%, this has been going on for a whole week. I tried different computers, i have checked for updates, i have also used the recovery tool. This incicent happened after my zen battery went completely dead after such a long time ( so actually had to wait for it tobe charged ), now i dont have a fully charged zen. Any suggestions would mean alot

How long have you had the player & is it used alot. If you have a wall charger use it until it stops charging that usually about 3-4 hrs on direct current much longer on the usb. If you can only charge by usb then use a rear port on the computer to charge since you get full power from there front ports are not part of the motherboard the rear ones most likely are. If after that you still don't get a full charge then you will probably need to replace your internal battery in the near future.

Zen Neeon 2 does not have power at all

Well it's so simple as in the top of a pin, it took long to discover but it is easy as drinking water. If you have your player with this problem just simply reset it by using the reset?hole in the player with a pin, and it will just turn on and be ready for playing again.

Thank you buddy, it does well. God Bless! ---Loupel

Willey Plus does not support iPads. Isn't this a selling point Apple should be interested in correcting

Wiley Plus is a ebook site students use to purchase product keys to access books online. Using my iPad2 for the first time this semester I didn't realize the iPad was not supported. Contacted the Wiley Plus support and they confirmed this. I would think Apple would be interested in correcting this issue for students the world over, seeing as this will be the medium students will use in the future for study.
thanks.

Yep. I just brought home my brand new iPad 2, and my heart sank when I saw that WileyPlus isn't compatible. It's particularly frustrating because part of my justification for buying the iPad was that it would be useful for school (well, among other more fun things) and a bit more comfortable than reading from a laptop. I would hope this isn't a matter of brand competition, as Wiley is a requirement by my professor, not just some random vendor I picked as an e-reader. Oh well. Wiley does have some apps for iPad, so maybe they're working on a solution.

Creative Zen Stone Plus Returns First Track On Player After Recharge

? Hi Everybody... I didn't see this topic posted on another thread, but I wasn't going to read thousands of posts to get this answer either. My problem is I own two players, one is a Creative Zen Stone and the other is the Zen Stone Plus. My Zen Stone does not return to the first track on the player when I recharge it (it remains on the same track), but the Zen Stone Plus does. This normally wouldn't be a big deal, but my mother-in-law listens to audiobooks. Sometimes those books don't have seperate tracks which means there is a single track that runs for like 6 - 8 hours. Is there a way to allow the player to pick up where it left off? It is a real pain to have to fast forward through most of an audiobook, especially when my player (the less expensi've player) continues where it left off. BTW.... Letting her have my player is not an option since hers has a display screen and mine doesn't.

So, reading the forum, it seems we have seroiusly problems with charging.... I'll try all I've read: disabling "energy conservation mode" on USB root, using an USB powered hub as Battery Charger, updating the Firmware, formatting / resetting the player and then using cml and the led to charge it to the full. I hope it solves, at least for me.... ?

Zen Stone Plus Returns to First Track When Recharged???

7Zen Stone Plus Returns to First Track When Recharged?Y Hi Everybody... I had originally posted this question several months ago, but I didn't receive a response.
I didn't see this topic posted on another thread, but I wasn't going to read thousands of posts to get this answer either. My problem is I own two players, one is a Creative Zen Stone and the other is the Zen Stone Plus. My Zen Stone does not return to the first track on the player when I recharge it (it remains on the same track), but the Zen Stone Plus does. This normally wouldn't be a big deal, but my mother-in-law listens to audiobooks. Sometimes those books don't have seperate tracks which means there is a single track that runs for like 6 - 8 hours. Is there a way to allow the player to pick up where it left off? It is a real pain to have to fast forward through most of an audiobook, especially when my player (the less expensi've player) continues where it left off. I haven't seen a download for this, so I'm wondering if it's something that can be fixed or not?

For future benefit to others, I'll answer my own question: No, the Zen Stone Plus should not lose it's place when plugged in for charging or adding files. I just purchased a second Zen Stone Plus, this time the one without the speaker and it remembers track location after charging.
Good thing I'm RMA'ing the first one!

Zen Stone Plus 4GB - Automatic Shutdown - IT DOES NOT WORK

:Zen Stone Plus 4GB - Automatic Shutdown - IT DOES NOT WORKVHello!
I do possess this MP3 Player (with integrated speakers) for more than 2 years now and have never been using the Automatic Shutdown function of the player (in the menu settings). Yesterday, I went to bed, wanted to listen to some music and tried out this function the first time, but it did not work. I tried it with 5, 0 and 30 minutes. What am I doing wrong or is this setting just a joke?
I am using the current software/firmware and am not a newbie to technical instruments so I do know how to - theoretically - start this function by going to setting - Automatic Shutdown - scrolling to the minutes I want to have - Enter/Confirm with the middle ball-knob at the front of the player.
Maybe some of you might help me, I would highly appreciate that.
Kind regards
Guyfromgermany

Hi JLM, am running .0.05e fine and in fact listening to it at the moment. Is there anyway you can regress back to .0.03 to test your theory? Testing a bunch of 28k CBR MP3s is an easy thing to try also.Message Edited by BlueRobin on 0-02-200802:49 PM

Zen Stone Plus Charg

Good day! I have a problem with my Creative Zen Stone Plus unit. The battery does not get a full charge and according to my Creative Media Lite, it's only 20% or so full. However, when I turn the player display on, it indicates that the charging is already complete (blinking blue LED and a plug sign instead of the lightning sign). In turning the product on, it reads that the player only has two bars? left and then turns to one bar after just 5 minutes of playback. This is crazy since I charge it as sson as the battery indicator reaches one bar. So obviously, it isn't charging. I've already installed the new firmware, resetting and formatting the player, and everything else that I could think of I've already tried them. Went through the messages in this site and all I can see are problems with their own players and no worthwhile solution from the Creative Tech team. I went on as much as to locally look for the service provider of Creative here in the Philippines but they all seem to know less than myself regarding the product.
A side question and comment is if it would be better for my battery to run until there's no more bars in the indicator left (not necessarily drain it) or charge as soon as it hits one bar. The crazy thing is, I'm presumming with the hassle that it is producing, most probably the battery is not in its optimum condition anymore due to the trials that I have been doing to resolve this problem. The crazy thing is that the service provider I've been mentioning also told me that I can charge the player even when it is on, now reading the messages and from my stock knowledge I realized that what she did was irresponsible and utterly detrimental for my battery. This is such a sad condition considering that Creative is just building its name and they seem to be unable to provide a good customer support base for their clients.

Not sure if this hel
ps.
.. I had a similar issue with my new Zen Stone.... Following it's first charge (+3 hours), I used?the player?until the battery went 'flat' and it turned itself off... I tried to charge the player up several times?without success - Creative Media Lite continually reported the battery as having 7% charge - but this never improved... Prior to me taking it back to the store I bought it from, I did a 'reset' (paperclip hole on the top side)... Low and behold - the player started to charge up again....

Charging Zen Stone Plus

when I plug the Zen Stone Plus into the computer via the USB port, the LED light that blinks is blue (the manual says it's supposed to be orange) - does that matter also the icon representing of the amount of battery left in the player is constantly at 20% on the Creative Media Lite program (downloaded from uk creative website) no matter how long I charge it, and the low battery sign is always shown on the player display even after unplugging. Otherwise, the mp3 player does not show signs of being charged. How can I charge it'sthanks

U can check the accessories and see that whether the charger is the same...by the way i would like to ask u how many hours for u to charge ur zen stone pluz

Serious problems with charging my brand new ZEN STONE PLUS...help

i've read the manual and the how-tos countless of times... did everything on what the Knowledge Based section suggested... and still, my dear Zen Stone Plus isnt charging! i've downloaded the firmware with hopes of solving my problems but it doesnt work! its pathetic-ally dangling from its USB connecter which is connected to my computer.... my computer is a windows xp, runs on high speed broadband and is not in power saving mode or standby mode... i've been working on this problem for 3 days now since i bought this mp3... its 3.20am now but i really am determined to fix this problem...! pls guys, i literally beg you to help me out coz i'm really close to breaking down... HELP! *cries*

Hey, Dale, thanks so much for getting back so fast... well, i've just plugged it in the rear USB port (you don't wanna know?how dusty it is at the back... :smileyindifferent... unfortunately, it still isnt charging properly... the Creative Media Lite says its 49%, then goes to 52% then goes to 47%... but, the mp3 LED screen says its fully charged... -.-" i'm at my wits end here... anything else?i can do?

Zen Stone Plus: does not charge/power on / isn´t reconized by my

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