Zen Stone Plus Returns to First Track When Recharged???

7Zen Stone Plus Returns to First Track When Recharged?Y Hi Everybody... I had originally posted this question several months ago, but I didn't receive a response.
I didn't see this topic posted on another thread, but I wasn't going to read thousands of posts to get this answer either. My problem is I own two players, one is a Creative Zen Stone and the other is the Zen Stone Plus. My Zen Stone does not return to the first track on the player when I recharge it (it remains on the same track), but the Zen Stone Plus does. This normally wouldn't be a big deal, but my mother-in-law listens to audiobooks. Sometimes those books don't have seperate tracks which means there is a single track that runs for like 6 - 8 hours. Is there a way to allow the player to pick up where it left off? It is a real pain to have to fast forward through most of an audiobook, especially when my player (the less expensi've player) continues where it left off. I haven't seen a download for this, so I'm wondering if it's something that can be fixed or not?

For future benefit to others, I'll answer my own question: No, the Zen Stone Plus should not lose it's place when plugged in for charging or adding files. I just purchased a second Zen Stone Plus, this time the one without the speaker and it remembers track location after charging.
Good thing I'm RMA'ing the first one!

Similar Messages

Creative Zen Stone Plus Returns First Track On Player After Recharge

? Hi Everybody... I didn't see this topic posted on another thread, but I wasn't going to read thousands of posts to get this answer either. My problem is I own two players, one is a Creative Zen Stone and the other is the Zen Stone Plus. My Zen Stone does not return to the first track on the player when I recharge it (it remains on the same track), but the Zen Stone Plus does. This normally wouldn't be a big deal, but my mother-in-law listens to audiobooks. Sometimes those books don't have seperate tracks which means there is a single track that runs for like 6 - 8 hours. Is there a way to allow the player to pick up where it left off? It is a real pain to have to fast forward through most of an audiobook, especially when my player (the less expensi've player) continues where it left off. BTW.... Letting her have my player is not an option since hers has a display screen and mine doesn't.

So, reading the forum, it seems we have seroiusly problems with charging.... I'll try all I've read: disabling "energy conservation mode" on USB root, using an USB powered hub as Battery Charger, updating the Firmware, formatting / resetting the player and then using cml and the led to charge it to the full. I hope it solves, at least for me.... ?

Zen Stone Plus Speaker. Browse music without starting the first song in the next fold

Hi everyone,
I'm not sure what I want is possible.
I've had this player for about a?week now and I believe I could browse to the folders while listening to a song. For some reason when I do that now the player?start playing the first song of every folder when I browse through it.
I'm starting to doubt if I remember it right that it was possible to browse through while listening to a song before?
I tried playing with the setting and even did the recovery tool thing to put the player back at the setting it came with. But it didn't work.
Anyone know if this is posible, and how?
Thanks.

Tag support: the ability to select music by album/artist/track instead of folders
Display always on option - i know its to help save battery life but sometimes it would be helpful if the display stayed on
Display artist and song name, inst4ead of just the song name/file name
Alarm clock function: my Zen stone plus has a speaker, and a clock function. My Zen Xtra has a clock and an alarm clock function but no speaker other than headphones (if any are plugged in) for the alarm to sond through, the same is true with my visio:M? the Zen Stone plusw/speaker has a clock but no alarm, and if anything it would make a fantastic little alarm clock with a 'sound' to music or wsound to beep? function.

Thump / Pop noise when switching on / off Zen Stone Plus with Spea

Hello,
I just bought a 2Gb Zen Stone Plus with Speaker and I was disappointed by a very loud thump occurring when turning on/off the player. Moreover, starting with the player switched off, it is sufficient to press the on button (not necessarily until switching on completes) and the thump is there... each time I press the button! It is like an electrostatic discharge.
The thump is quite dangerous for my ears (for instance using high quality in-ear monitors) and for my 2. speakers system.
Is that normal? Should I return it's

Are you sure this isn't normal?
I hear a sort of electronic cracking sound in my right ear, quite loud and lower volume pop in my left ear after that when turning on the player. I also thought it was just cheap electronics.
I don't want to go trough the trouble of contacting the vendor for an exchange if a new one has the same thing.

Certian bands/artists not showing up on Zen Stone Plus when they are on the play

I got my zen stone plus a day ago. I've been using windows media player sync to get music onto it?But when I sync it once, I cant seem to get more artists on when I sync again. It says the songs are on there through the actual file... but they aren't showing up on the player!?any idea how to fix this?

I am also having a problem like this. I have tried to add to the music on my Zen Stone + using the Creative Media Lite software. It is transferred, I disconnect the player properly but when I try and browse to the music it is not there. I have then re-tried, just transferring the album folder directly under the Music folder, and it works! I have other tracks using the dri've:\Music\Artist\Album folder structure and they work, so what is going on? Maybe the ZEN doesn't like The Decemberists!

Zen Stone Plus Firmware Wishl

I have a Zen Stone Plus 4GB and I think it's a really nice and sexy device, but is lacking a bit on the software side. With just a few small firmware modifications, I think Creative could make it a much greater player.
I'm starting a wishlist for a future firmware. The list is sorted by priority, with the (imo) most important item on top. If you have any additions, please post them and I'll include them into the list.
I hope Creative's developers will have a look at this list and implement these suggestions!
Improve music browser speed
Problem: Browsing through the folders feels very slow, and often it even misses button presses so I have to press left or right twice to go to the previous / next item. This is most likely because the player starts playing the first track in the folder automatically, which slows down the user interface.
Suggested solution: I suggest the ability to turn off auto-play in the file browser.
Avoid embarrassing situations
Problem: Usually I turn on the player before plugging in the headphones. The player realizes that the headphones aren't yet plugged in and plays back music over the speaker, which isn't desirable when I'm in a lecture that isn't over yet.
Suggested solution: Make auto-play on turn-on an option or add an option to not enable the speaker when the headphones aren't plugged in.
Quick Hold
Problem: I want to put the player into my pocket and want to quickly turn on the hold feature. For this, I need to press: Menu, Right, Right, Right, Right, Right, Right, Right, Menu.
Suggested solution: Add "enable lock" as an option for the "My Shortcut" button.
Quicker turn on
Problem: When I turn on the player, I have to hold down the menu button for 4 - 0 seconds (it seems to be random) before the display even lights up.
Suggested solution: Make it turn on after one second.
Pocket usability
Problem: I'm listening to music with the player in my pocket. I want to skip forward to the next track. I press the forward button, but nothing happens the first time, because the first button press disables the screensaver. I press it again and it skips to the next track.
Suggested solution: Make it skip to the next track when the forward button is pressed the first time.

Tag support: the ability to select music by album/artist/track instead of folders
Display always on option - i know its to help save battery life but sometimes it would be helpful if the display stayed on
Display artist and song name, inst4ead of just the song name/file name
Alarm clock function: my Zen stone plus has a speaker, and a clock function. My Zen Xtra has a clock and an alarm clock function but no speaker other than headphones (if any are plugged in) for the alarm to sond through, the same is true with my visio:M? the Zen Stone plusw/speaker has a clock but no alarm, and if anything it would make a fantastic little alarm clock with a 'sound' to music or wsound to beep? function.

Zen Stone Plus 4GB - Hiccups / Skipping with new firmware 1.01

I upgraded my recently purchased Zen Stone Plus 4GB to the new .0.05 firmware a few days ago. Ever since, most (if not all) tracks will play for ~ second, then skip back to the beginning and play fine thereafter. The problem will recur when the next track begins, either naturally on its own or if I jump tracks. I did not notice this problem with the prior firmware .0.03 (which had some EQ issues for me--EQ adjustments weren't audible while being performed, only after applied as a whole), but have not been able to downgrade back. More than once, I have tried reformatting (as FAT). I have reinstalled the .0.05 firmware (including in recovery mode). I have tried turning cue/review on and off. Nothing solves the hiccup / skipping?problem. Again, nothing will let me downgrade back to the older firmware, either. Has anyone else noticed this with the .0.05 firmware? I know several people have reported date bugs already (which I noticed too), so I'm hoping it's just Creative still getting firmware kinks ironed out. I'm a?little worried that it appears the player is no longer for sale anywhere, despite being a brand new "release." Most of my mp3's are a high quality variable bit rate, just in case that might be impacting something.

Hi JLM, am running .0.05e fine and in fact listening to it at the moment. Is there anyway you can regress back to .0.03 to test your theory? Testing a bunch of 28k CBR MP3s is an easy thing to try also.Message Edited by BlueRobin on 0-02-200802:49 PM

Zen Stone Plus Charg

Good day! I have a problem with my Creative Zen Stone Plus unit. The battery does not get a full charge and according to my Creative Media Lite, it's only 20% or so full. However, when I turn the player display on, it indicates that the charging is already complete (blinking blue LED and a plug sign instead of the lightning sign). In turning the product on, it reads that the player only has two bars? left and then turns to one bar after just 5 minutes of playback. This is crazy since I charge it as sson as the battery indicator reaches one bar. So obviously, it isn't charging. I've already installed the new firmware, resetting and formatting the player, and everything else that I could think of I've already tried them. Went through the messages in this site and all I can see are problems with their own players and no worthwhile solution from the Creative Tech team. I went on as much as to locally look for the service provider of Creative here in the Philippines but they all seem to know less than myself regarding the product.
A side question and comment is if it would be better for my battery to run until there's no more bars in the indicator left (not necessarily drain it) or charge as soon as it hits one bar. The crazy thing is, I'm presumming with the hassle that it is producing, most probably the battery is not in its optimum condition anymore due to the trials that I have been doing to resolve this problem. The crazy thing is that the service provider I've been mentioning also told me that I can charge the player even when it is on, now reading the messages and from my stock knowledge I realized that what she did was irresponsible and utterly detrimental for my battery. This is such a sad condition considering that Creative is just building its name and they seem to be unable to provide a good customer support base for their clients.

Not sure if this hel
ps.
.. I had a similar issue with my new Zen Stone.... Following it's first charge (+3 hours), I used?the player?until the battery went 'flat' and it turned itself off... I tried to charge the player up several times?without success - Creative Media Lite continually reported the battery as having 7% charge - but this never improved... Prior to me taking it back to the store I bought it from, I did a 'reset' (paperclip hole on the top side)... Low and behold - the player started to charge up again....

HELP! Brand New Zen Stone Plus WON'T TURN

Just received the product today, downloaded and installed the latest software. Charged the unit for 3 hours and successfully loaded mp3 onto the player. Following every direction and clicked the "safely remove hardware" option. All ready to go... press the on/off button... NOTHING HAPPENED! No screen! LED light did not turn on! NOTHING!
So went to Creative site and follow the "fix it myself" direction, reset the player did not work, formatting the player did not work. There is no firmware download available for Zen Stone Plus (only Zen Stone), so I could not try that option.
I am starting to think there is a defect in my player. Do you guys have any suggestion on what I should do? Does any know how to contact Creative's US customer support (email address and/or phone numbers)? And please don't refer me to the 3 dollars to 30 mins support because I already spent money expecting to buy a non-defecti've product.
I tried looking for the customer support number before posting this message. I did not know Creative have such a poor customer support system! I clicked the "email support" on its site and it directed me to some "fix the player yourself" page (I also tried those solution but did not help), and does not lead to any customer support number! HORRIBLE!Message Edited by misellu on 07-3-20070:6 PM
****** UPDATE*********
Thanks for everyone's suggestions.
Since I didn't want to spend more time to fuzz over a defecti've product, I returned my Zen Stone Plus to Amazon (I did this because I know sending it to Creative would take much longer time before I receive a replacement). Amazon sent me a new one in about 3 days at no charge (and free return shipping). The new one works fine now and does everything its suppose to do (so far...).
Just like I wrote it when I posted the problem, I tried different time intervals and it still wouldn't turn on. I couldn't have lock the unit because it requires power on to turn on the lock (which I was unable to turn on the unit).
The lesson I learn here is think about the product's customer support and where I am buying from before purchasing anything online. I would definitely think twice before buying Creative's products again.
Message Edited by misellu on 08-05-200702:2 PM

mine wont turn on after almost two weeks since i bought my player. i went to the store where i bought my player, asked them to replace my player right there and then (because i firmly believed that it was a factory defect) but to no avail. so i let the creative support checked my player and voila! my player was infected with WORM VIRUS!!! they fixed my player, deleted the virus and was all set after 2weeks. i scanned my computer, found A LOT OF WORM VIRUS, deleted them before connecting my player to this computer. after transferring files to my player & disconnecting it from this pc, it wont turn on again!! and i havent used it for at least 0mins since i got it back! darn!! i'm gonna return it again to the storea and ask for creative support's help again. does anybody know if there is an anti-virus available for zen products?

Zen Stone Plus won't turn

Hi,I recieved a new zen stone plus for christmas and it told me to charge it for at least 3 hours.Well...it's been 2 days and I can't get it to respond or turn on. It responds when i plug it into the usb and it says it's charging, but the light never blinks. It just keeps charging.When i hit menu, it does nothing at all.Any ideas?

One might want to read this thread..... right here..... http://forums.creative.com/creativelabs/board/message?board.id=dap&thread.id=2477
You know, the one that is stickied.....
More specifically, this part.......
"Battery - Lithium-Ion Polymer
#. Battery won't charge "out of the box" new player.
A. First, read above "Getting Started"
B. Next, try a different USB mini cable.
C. Next, there is a battery manufactuer's failure rate < %, in which the Lithium-Ion Polymer battery refuses to charge.
Creative, ships the Zen MP3 players with no charge so there is very small probability that? you could have one.
I call it the "Deep Six Discharge Battery" Call / Contact Creative.
#2. Battery won't charge properly after using the player for some time.
A. When you plug in your player into the USB port via mini USB patch cable, the connection resets the player to the "docked screen" with the battery level gas guage , in the right hand corner.
Sometimes this action does not reset the player properly but there is no indication to you that the player is charging.
Just disconnect/connect the USB cable again.
B. Sometimes, the Zen player gets confused and you have to do a Recovery Mode "paper clip reset" which forces the player into a "special menu screen" to clean-up the player and to reset the player which allows showing the "docked screen" while charging the unit. See Zen User's Guide for explicit instruction und FAQ.
C. Since the Zens came out late in 2007, the maximum of 300-500 charge/discharge should not apply YET? but users beware, as with any other Lithium-Ion Polymer battery it will not charge fully "like new"? because of a " fixed shelf life" (2-3 yrs)?OR too many charge/discharge cycles. A battery replacement is in order."
There is a reason why that thread is a sticky guys. You're supposed to read it.

Used Zen Stone Plus purchased on eBay

%?I have just bought a used Zen Stone Plus MP3 player from a seller on eBay. It came without any software (i.e. a CD) and I have had a problem accessing the Starter Pack from http://support.creative.com? (It downloads the ZENStonePlus_PCApp_CLE_E6__52_0.exe file but gives an error when I run this.)
I expected the display to light up on a long press of the central button (with the USB lead and headphones disconnected) but it shows no response. Windows XP Home recognises it when I connect via the USB (direct to a port), the display lights up briefly and the LED shows blue.But leaving it connected for several hours does not seem to have charged the battery. (The LED continues to show blue until the USB lead is disconnected.)
Any advice for a confused first-time user would be welcome!
David

Try redownloading the starter pack to see if it hel
ps.
Please use the link below:
http://support.creative.com/download...ownloadId=0769?
Refer to this guide on transferring songs to the player using the Creative Media Lite software.
http://support.creative.com/kb/ShowArticle.aspx?sid=3742?
You can also simply drag and drop songs onto the player using Windows Explorer.

Zen Stone Plus Battery Life Test -Summ

Battery Life/ Playtime: Up to 9.5 hours for continuous audio playback
Battery Type: Rechargeable Li-Ion Polymer (Embedded)
*CREATIVE specifications.
I had tested on my zen stone plus battery life... I used uni'versal travel adapter for zen micro to fully charged my zen stone before began my test... I let it continuous audio playback till all battery drained
Detail :
* 30 Song, ~80 song is rock/techno, ~50 song is pop
* Bit Rate: 28-320 kbps
* Audio sample rate: 44kHz
* Bass Boost On
* EQ set to rock
* Continuous audio playback - No skipping Tracks
* Volume - 3/40
* No headphone plugged -(Because of this battery life might vary, whether u use high powered
headphone or not)
* No radio, stopwatch, microphone used
* Firmware .03.0
* Player's date and time - Off
* Idle Shutdown - 0s
* Contrast - 40%
* Waked up the player from idle few time ( To check my player condition)
* Result : 8.8 hrs ( 8 hr 4 min 2++ sec) for the above condition.
First 3 hrs - Full bar
Next 4 hrs - Left 2 bar
Next hrs - Left bar
Next 40 min - Battery drained (Player shut down by itself)
**Estimated * as i said i check my player condition few time
P.s. If i missed out anything, Please tell Me.
Thank !Message Edited by hippon2 on 0-8-200707:34 PM
Message Edited by hippon2 on 0-8-200707:36 PM

ok, I will tkae that under consideration. Now I have another battery issue, after fully charging the MP3 player I noticed that the battery life drain rather quickly while it is off. I lost 9% of it's charge from taking it off the charger at midnight and then plugging it into the usb port of my computer the next morning at 10:00am. The clock is turned off so it should not be doing anything for those 0 hours.

Zen Stone Plus on Macint

Hi!
I have new ZEN Stone Plus 2GB Black
but i have a question - about charging - I have Mac OsX and when i connect it to computer the charging icon appears on the display, but I has been charging for few hours now and still there is steady blue light - not blinking - can anyone tell me how long does it take to fully charge the battery when I connect it for the first time and secondly - is there any software for Mac OsX 0.4.0?
thanks a lot!

funny(!!) I have the same model (Zen Stone Plus) and the exact error occurs to me to --a power sign and NO CHARGE!!
I thought I heard that with Zen -starting it (re-boot) with the Zen plugged-in already will let it work? I tried that and , that didn't help.. -Does any Forum user have any idea what to try?

Zen Stone Plus 4G Date B

Just got a Zen Stone Plus 4G for X-mas. Music end going great! Love it! However, I believe I found a bug in setting the date: If I set a day beyond 22 DEC it will not change the Day/Month but instead will advance the YEAR! Examples:OK:5 APR 2005 changed to 2 DEC 2007 becomes 2 DEC 20072 DEC 2007 changed to 22 DEC 2007 becomes 22 DEC 2007 Wrong:5 APR 2005 changed to 25 DEC 2007 becomes 5 APR 20062 DEC 2007 changed to 25 DEC 2007 becomes 2 DEC 2008 For now I set it to 8 DEC 2007 so at least the day of the week (Tuesday) will be correct. I will set the correct date in a week on Jan 2008 which works. Notes Tried the auto sync from the CMLite software (it said the date does not match PC) so I let it change it thinking this would solve the problem. Alas the date became 00CANCEL2007 :-(2) Tried redoing the firmware to no avail3) Tried reset to no avail4) Never tried it with org firmware as first thing I did was update to .0.03 so I can't say if it worked or not in the org firmware. Can someone confirm/deny so I know if it is just my Zen Stone Plus 4G But if it works for you please confirm which version of the firmware you are using and if you have the 4G. Thanks, Matt

BlueRobin,
Unless they change the firmware I believe the next date that will go awry will be December 23, 2008 where the same thing will happen and it will try to roll over to 2009 and again not let us set the day/month for a week. It looks like they simply got the code wrong for the rollover point for a year so it should be a easy fix. But hey, even if it is a more complex issue, a year should be plenty of time for them to fix it:-)
At any rate, after several go arounds with customer service we are (finally) at the point that they are no longer asking me to do things with my player (resets, formats, etc) and they "have escalated this issue to the developer for them to look into this matter." However, at the same time, they are trying to get me to get a Return Merchandise Authorization (RMA) but I am not going that route because I think (esp after seeing other posts like yours) that it is a firmware issue and not just my player. As you and others have noted, everything else works just fine so I don't want to be without a player for something that I think (hope) can/will be addressed via a firmware update.
On that firmware note, they do have another firmware update that just came out for our player?which makes the stopwatch display the milliseconds a whole lot less jerky. It is .0.05 if you don?t have it.
Matt

Zen stone plus no longer wo

Hello all! I've been very happy with my Zen Stone Plus (2GB) until suddenly it doesn't work. It seems to charge ok but turning it on, the "CREATIVE" starting logo just stays on the screen forever (until the battery runs out I presume). When connected by USB, if I double click on the player's icon in My Computer the explorer window crashes.
My first thought was to update the firmware (I've never done this before) but on the creative website I cannot see my exact product supported (closest matches are Zen Stone Plus with built-in speaker and Zen Stone Plus (4GB)).
What should I do? Thanks for your time.

At the?BOTTOM of the page where you found the other Zen Stone products, it will say something such as click here, if your product or player isn't shown. That will take you to the page you need.
When you are on the correct page be sure to click at the bottom of that page to show the entire list of firmwares and software available. Creative is very good at hiding things and you have to read carefully. Skimming the pages while reading?doesn't work to your advantage
luvmyrescuedogs

Zen Stone Plus Returns to First Track When Recharged???

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