Zen Style M300 frozen when Kingstn or Sandisk 16 Gb microSDHC is plugged

Last week I bought a Zen Style M300 through online store in Australia. The main reason for buying this player was because it is said to spport microSDHC card up to32 Gb. I wanted to keep my music files separate. I applied the new firmware straight away. It worked for a while with a 6Gb microSDHC (Kingston Brand)?card. While transferring MP3 audio files from windows explorer to the card with the player connected by USB cord, a message propped up in the computer "USB device not responding". Had to unplug the USB cord and?reset the player to start it, with the card removed from the player. Since then the player get frozen if the card isplugged in. Had to remove the card again and reset the player for it to work. Tried with a new Sandisk 6GB microSDHC card. I even reformatted the microSDHC card in FAT32 format. The problem remains the same.
I have tried Solution ID 94626 and ID 9373 as suggested by Creative Website without success. Informed Technical support people and hoping to get a reply yet. The sooner they resolve this issue the better. Any ideas? I think there is a serious issue with this player.
If it is a software issue they should correct it. If it is a hardware issue they should refund in full because it does not stand up to the advertised specifications.

Hi,
Please see my reply to your other post.

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List of Compatible MicroSD Cards for ZEN Style M300/M100

Note: As there is a wide variety of cards available in the market, some may not be compatible, even of the same brand, model and class. This list serves only as a reference to help you make informed choices. Customers are therefore advised to test the cards first before purchasing them.
Brand Type Model Capacity Speed ZEN Style M300 ZEN Style M00
Creative/Zii
microSD
Creative Zii 2GB
2GB
NA
Yes
Yes
Creative/Zii
microSD
4GB
Unknown
Yes
Yes
Kingston
microSDHC
SDC4/8GB 05
8GB
Class 4
Yes
Yes
Kingston
microSDHC
2GB
Unknown
Yes
Yes
Kingston
microSDHC
SDC2/6GB 07
6GB
Class 2
Yes
Yes
SanDisk
microSDHC
32GB
Class 2
Yes
Yes
SanDisk
microSDHC
SDSDQM-032G-B35N
32GB
Class 4
Yes
Yes
SanDisk
microSDHC
SDSDQ-892-A M
8GB
Class 4
Yes
Yes
SanDisk
microSDHC
32GB
Class 2
Yes
Yes
SanDisk
microSDHC
4GB
Class 4
Yes
Yes
SanDisk
microSDHC
0650605C8E9
4GB
Class 4
Yes
Yes
SanDisk
microSDHC
8GB
Class 2
Yes
Yes
SanDisk
microSDHC
2GB
Unknown
Yes
Yes
SanDisk
microSDHC
4GB
Class 2
Yes
Yes
Toshiba
microSDHC
SD-MD008GA
8GB
Class 4
Yes
Yes
Unbranded
microSDHC
MMAGR02GU ECA-MB
2GB
Unknown
Yes
Yes
Legend:
NA = Not Applicable Yes = Compatible
This article is also available in the knowledge base page.

I have just found out I was using a Class 10 SanDisk microsdhc card, and am concerned that I may have done damage to my phone and/or music collection (as per Nokia guidelines). Is anyone able to tell me what the chances are that this will have damaged them, and if there's anything I can do to rectify? Thanks!

ZEN Style M300 Firmware Update Ver 1.00.16

ZEN Style M300 Firmware Update Ver .00.6
Filesize : 3.72 MB
Release date : Aug
This download contains an improved version of the firmware found on your Creative ZEN Style M300 player. It improves the overall stability and Bluetooth user experience. For more details, read the rest of this Web release note.
What's New:
Now supports playlists created by Windows Media Player and WinAMP in *.m3u format.
Improves stability of player when it's paired and streaming music via Bluetooth.
Allows Bluetooth streaming of Audiobooks.
Now supports 4-digit pairing code entry for compatible Bluetooth multimedia devices or Bluetooth car stereo decks
Bluetooth will be turned ON automatically upon restart when it is detected that it was ON prior to shutdown
Requirements:
Microsoft Windows 7, Windows Vista, Windows XP Service Pack 2 or later
USB port
Creative ZEN Style M300 player
Note:
Due to changes in this new firmware, the firmware update utility may not detect previous firmware versions correctly (example: 0.0.000). Please do not be alarmed by this and continue with the firmware installation.
To install this firmware, do the following:
. Download the ZENFWUpdater_M300_v.00.6.exe file to your computer's local hard disk.
2. Close all application windows that are currently running on your computer.
3. Connect your player to your computer.
4. Back-up your player's content before proceeding with this firmware update.
5. Double-click the downloaded file and follow the instructions on the screen.

The M300 not remembering previous Bluetooth state, on and streaming after power down, was inconvienient. Happy to have found?a firmware update addressing this issue.
Updater reports my current firmware at 0.00.000 and that it would take it to .00.6.
Following update,?the updater reports that the "update failed".
The update does in fact appear to have been successful. System > Information reports the firmware as being .00.6 and powering on the device now reinstates Bluetooth conectivity.

Problem with ZEN Style M300

When I trying to found bluetooth audio devices with ZEN Style M300,? the player get to freeze after a little bit time that is searching devices, and so I have to push the reset button for using again the player. :mansurprised:Anyone have the same problem?

I have a similar problem. It recognized and paired with a Sony Ericsson MW600 Hi-Fi Bluetooth Stereo Headset once. I lost connection, could no longer connect, and tried to re-pair it. Now it recognizes the the headset's name (MW600), but when you try to pair with it stays on a "Please wait..." message. It will stay that way forever until I press the back (left) arrow. Then the message says "Remote Device not responding" and pairing fails. This MW600 headset pairs with other devices (cell phone, PC) just fine, though, so it's not malfunctioning.
I suspect this might be a Bluetooth version compatibility issue? I say that because when I connect to a Jawbone Era (pretty new device, probably latest Bluetooth spec), everything goes fine.
Also, if I clear all devices, then try to pair to just the Sony Ericsson MW600, I can get the M300 in a state where it hangs and will not respond to anything. I then have to press the reset button using a paperclip to start over.

Creative Zen Style M300. My story.

Hello to all,
The following is a list of features that, in my humble opinion, every decent MP3 reader must have:
1) Must be SMALL. Images and video must be avoided because they increase screen size: MP3 reader is for playing music, I use it during jogging and I need to hold it in a single hand. If I want to see images and videos I use my smartphone.
2) Must have a great capacity even if you play only music. I usually buy 8 GB players and expand it with 16 GB SDHC card. 24 Gb is enough for me.
3) Must have a battery duration of, at least, 15 hours.
4) Must have a processor fast enough to have a good response time.
5) MUST support browsing by folder.
6) Must have FM radio.
7) Buttons must be responsive and placed in right places in order to be easily accessible with a single hand.
8) The output must be sufficiently loud.
9) Must support MP3 and WMA.
10) Must have a good SNR.
One year ago the only player that fits all these requirements was Sansa Clip Plus. A very well designed MP3 reader (in terms of features). BUT, my first Sansa Clip Plus battery dead after 6 months. At the time no other valid alternative exists... so I buy a second Sansa Clip Plus. After some months, it stop to works with apparently no reason. How sad. Look like that battery and/or power system of Sansa Clip Plus is very poor. So I have tried to find a valid alternative. I have tried the Creative Zen Style M300. But it lacks some important features. Referring to the previous list:
1) The size is acceptable.
2) OK
3) OK
4) Not fast and responsive as the Sansa Clip Plus but could be accepted (Sansa Clip Plus is very very fast).
5) This feature is absent and IMHO is a totally wrong decision. I have tons of MP3 organized in folders and now I have to reorganize they differently. In addition the reader come with no software and I don't know how to edit ID3 tag.
6) OK
7) Touch buttons are a really bad choice for a MP3 reader. They are not very responsive and badly located (hard to be handled by a single hand). To be more comfortable the volume buttons should be placed on the left side (usually managed by forefinger and middle finger of the right hand).
8) Volume is poor. Equalizer have no effect if your volume is near the maximum level (31), because the output power is limited. Look like Creative limit power for European models. Sansa Clip Plus also limit power, but you can choose your country in the configuration menu and if you select a country outside Europe, you can overcome that problem.
9) OK
10) OK
I wish to report my experiences hoping that Creative designers can read it.
- A disappointed customer

Hi,
Most music (classical) is from ripped CD's, some albums from eMusic. If needed I use Mp3tag.
The problem is that the pics seem to show up or not at random. It's not a big deal really, just odd.
I don't have this problem with my Zen X-Fi 2. Only problem there is pics for .flac files.
Gilles

Browsing and playing by folders on zen style m300

Hello
Can I browse and play the music by folders on my ZEN Style M300?
In menu i can only via playlist, artist, title and genre

I received my Zen Style M300 just right now and I discover that it miss this very important feature (that every MP3 reader have!).... HOW SAD
!!! That's a VERY VERY BAD thing! ??
Hey CREATIVE, PLEAAAASEEE, add folder browing in next firmware release!!!!!!!!!!!!!
I have my music organized in hundreds of folders. This is by FAR the best and QUICK way to organize music, because you can choose your criteria arbitrarily (not by artist, album or whatelse)!!!!
However this feature already exists for files in the external sd card, so.... simply expose it for the internal memory! PLEASEEEEE!!!!

Zen Style M300 Bluetooth Streaming Problems

+~Hi
I've got a new 8gb Zen Style M300 player which I've upgraded with the latest .00.6e firmware.
I have been able to pair to a blueTooth headset (Nokia BH24 http://europe.nokia.com/find-product...s#Connectivity?) and it will connect every time.
However the streaming is choppy (something like 0 pulses per second) so the BT is unuseable - I've turned off my wifi etc in the house in case this was interfering, but that didn't help
Has anyone managed successfull BT streaming...
This headset supports the following standards:
Bluetooth version:
2. with enhanced data rate (EDR)
Bluetooth profiles:
Handsfree profile (HFP) .5
Headset profile (HSP) .
Advanced Audio Distribution Profile (A2DP) .2
Audio/Video Remote Control Profile (AVRCP) .0.

/Re: Zen Style M300 Bluetooth Streaming ProblemsIHi KokChoy
Proximity & different headphones don't seem to help, and the included audio-book shows the same problem...
However some good news : the M300 streams OK to a friend's Jawbone Jambox speakers so it'slooks like the BT on the M300 does meet some of the BT standards.
My Samsung Q330 Laptop streams OK to the Nokia BH24 headset, which shows that this device?is not faulty.
It just looks like that the BT streaming from the M300 somehow?doesn't match the BT of the BH24
Specs for the jambox are these, which appear to be the same as the BH24 on my st post - strange
http://www.jawbone.com/speakers/jambox/specs
Bluetooth
Wireless Range: at least 33 feet<
Bluetoothv2. compliant<
Supports Enhanced Data Rate (EDR)<
Profiles Supported: Advanced Audio Distribution Profile (A2DP) .2, Hands-Free Profile (HFP) .5, Headset Profile (HSP) .<
<

Zen Style M300 & Android

Hello
Can any one suggest anything for me please, I have a Zen Style M300 which has Bluetooth on. I don't want my music on my Adnroid phone as it does not have much storage space, so wanted to know could I stream my music to my android phone via bluetooth so that I could listen to my music and also be able to use my running app on my phone, (which also talks to me) so don't want to different headsets....

Originally Posted by dwprices
Hello
Can any one suggest anything for me please, I have a Zen Style M300 which has Bluetooth on. I don't want my music on my Adnroid phone as it does not have much storage space, so wanted to know could I stream my music to my android phone via bluetooth so that I could listen to my music and also be able to use my running app on my phone, (which also talks to me) so don't want to different headsets....
Hi dwprices,
What Android device are you using?
- Based on my understanding, I believe that Android devices commonly have an SD Card slot (I am currently using Samsung Galaxy SIII with an external MicroSD Slot)
May I also know what particular headset you are using currently?
Cheers!
-Philip-CL

ZEN Style M300 AutoShutdown

Hello Creative's friends.
I have bought 3-4 years ago, my beautiful mp3 player ZEN. In this player, which is very good to me but the storage of 4GB, i had a very suitable option to me, of Timer for Shutdown.
Now i bought the ZEN Style M300 with 16GB. This option is not present, but there is another one which is called "Idle for Shutdown", which i can't understand how it works. I configure it, and gave the time of 2 minutes, but nothing happened.
Could anyone please help me ??????
Thank you very much
Vangelis

Hi vagcreative,
They both function in the same manner. Here is the definition based on the M300 User Guide:
Setting the Idle Shutdown Time
You can specify how long your player can remain inactive before it automatically shuts down. This feature
helps you save battery power.
1. On the main menu, select System Idle Shutdown.
2. Select the setting that you want.
If it does not shutdown after the allocated time, try to update your firmware to the latest version. If that did not solve your issue, please contact our Support team.

Zen Style M300 problem lock button

Hi,
I have my new Zen Style M300 with a problem. The lock button is not working. If I move the button to the right position the device is not blocked, so if I touch any other button (an arrow...) it is possible to modify the music, radio or wathever.
Another question is about the "idle shutdown" feature. I think is not working as a sleep feature, I mean, I would like to listen to?the radio at nigth and enable the sleep mode to shutdown the device in 30 minutes (for example). That's something not possible to do with de idle shutdown.
I know a lot of creative mp3 players have this feature, but the M300 device.
Thanks and regards

&Hi,
Sounds like something's wrong with the power switch, you might want to check with the place of purchase or contact Customer Support. In order for idle shutdown to happen, there must be no activity on the player.

Zen Style M300 - good and bad I'm afraid!

Neat, easy to operate, clear (though small) screen.
I can li've with it as it works OK for the price - BUT it really needs firmware updates and co-operation with OSs and Apps:
. Has anybody at Creative heard of Linux? If you Google 'Linux' you'll find that there are many millions of us who use it now. If you are confused by the number of distributions you could do worse than ensuring that your products function well with Ubuntu. Please contribute to the Linux community by providing info to allow your players to be recognised by Rhythmbox, Banshee etc (as older ipods are). In the meantime give clear instructions as to how to operate the M300 with say Ubuntu / Banshee. Files that are hidden in Windows appear in Linux - you should have stored all config files in a Config folder - not the root. At least your device appears as two USB attached storage devices so I can add files in Linux easily.
2. You MUST implement bookmarking (both in Music and on SDCard. If I listen to a podcast or audiobook I need to come back to the same place - after listening to other stuff. The device does not even remember where you are on the SDCard if you pause before shutdown. This then needs new menus 'Bookmarks' in Music and SDCard.
3. Playlists are a shambles - why insist on Unicode / Winamp? The Unicode step stops synching and complicates updating playlists horribly. There is no Winamp for Linux - and you don't publish exactly how you want the playlist format to be as far as I can see. Why not implement a Now Playing queue so you can select a number of files that will get queued for playing? Then you could add a menu item the the Now Playing menu to Save As a playlist (OK you would have to name it something - maybe just 'Playlist date time'). You can't make playlists for the SDCard files.
4. Your user guide is very poor - loads of pages with just a few lines on each. It doesn't even say clearly how to arrange files and folders in Music:
I found out by trial & error that the player isn't fussy - it just sees all files in Music - however for sanity it is best to arrange with folders Artist - Album - Files. The SDCard listings just see filenames not ID3 track names - really bad for podcasts that often have horrible long filenames.
5. On the subject of ID3 - would it do any harm to mention that the player only understands ID3v2.3? It took me a huge search on the web to find out why your player did not read the mp3 data - and lists as Unknown Artist, Unknown Album - that was in ID3v2.4. In Linux I can easily change the tags to v2.3 - but it is annoying to have to do so.
(to engineers at Creative: ID3v2.4 was created in the year 2000 - do keep up!)
6. The SDCard MUST integrate into main memory - it is so clunky not having the same facilities for it as in the Music folder. This must be so that you can charge more for M300s with more basic memory!
To sum up:
When you create web pages you test them thoroughly with different browsers - and when you create devices like the M300 you must test them and make sure that non-technical users can operate them easily in Windows 7, Windows XP, Linux Ubuntu, Mac OS: in each case with a good free app available for the synching. Nowadays we use devices with a whole range of systems at home and at work.
I wish you'd sent me a pre-production model to give you this feedback a few months ago!
If I sound irritated - I am - mainly because its a lovely little player with some hugely irritating characteristics.
OK - top firmware update requset: bookmarks!

Hi,
Thank you for the feedback.

Zen Style m300 low volume

The volume on my Zen only goes up to 31. It is not loud enough for me to hear it if there is any external noise around me. Makes the player useless. I assume this is some kind of government safety regulation that has been required. However, If there is a way to limit the volume, I assume there is a way to unlock the restriction.
Any ideas?

The M300 not remembering previous Bluetooth state, on and streaming after power down, was inconvienient. Happy to have found?a firmware update addressing this issue.
Updater reports my current firmware at 0.00.000 and that it would take it to .00.6.
Following update,?the updater reports that the "update failed".
The update does in fact appear to have been successful. System > Information reports the firmware as being .00.6 and powering on the device now reinstates Bluetooth conectivity.

Creative ZEN Style M300/100: album art & clip?

Hello,
All the info about ZS M sound very interesting, but there are 2 questions:
- if there is album art in the file, will be displayed on screen while playing?
- is it a way to use this player with clip?
All best,
Ivo

Hi,
Most music (classical) is from ripped CD's, some albums from eMusic. If needed I use Mp3tag.
The problem is that the pics seem to show up or not at random. It's not a big deal really, just odd.
I don't have this problem with my Zen X-Fi 2. Only problem there is pics for .flac files.
Gilles

Strange problem with Zen Style 300

I got a Zen Style 300 for my birthday and it is given me some problems. I tried looking at this forum and on google, but so far haven't found anything like it. What happens is that during the sync process, some folders on my portable harddisk (which is where the music is located) get renamed into names with strange symbols and become unreadable. The strange thing is that it doesn't happen with all files and just as strange is that it does happen with files not related to the sync that are located in a completely different folder. You can imagine I got quite scared the first time, afraid of having lost my music collection, but on restart everything was fine again. Until I plugged in the ZEN again that is.
My second problem is probably related to it. Part of the files transfered to the player don't show up when I try to listen to them with the player. When I check they have been copied to the player correctly, yet somehow they don't show up.
I have Windows XP and tried syncing with the standard Creative software, MediaMonkey and iTunes but they all face the same problem. Although with the second problem it might happen that files copied one way don't show up, while the same files transfered with a different program do. All 3 cause the problem with my harddisk. I tried formatting the player and updating it. So anyone has any idea what might cause this?

I have a similar problem. It recognized and paired with a Sony Ericsson MW600 Hi-Fi Bluetooth Stereo Headset once. I lost connection, could no longer connect, and tried to re-pair it. Now it recognizes the the headset's name (MW600), but when you try to pair with it stays on a "Please wait..." message. It will stay that way forever until I press the back (left) arrow. Then the message says "Remote Device not responding" and pairing fails. This MW600 headset pairs with other devices (cell phone, PC) just fine, though, so it's not malfunctioning.
I suspect this might be a Bluetooth version compatibility issue? I say that because when I connect to a Jawbone Era (pretty new device, probably latest Bluetooth spec), everything goes fine.
Also, if I clear all devices, then try to pair to just the Sony Ericsson MW600, I can get the M300 in a state where it hangs and will not respond to anything. I then have to press the reset button using a paperclip to start over.

Zen style listening by folders?

Hello,
I switched my old Muvo player into Zen Style 00. But I can't find if there is option to play music by folders. I have my own compilations in several folders and when I want to play let's say "folder " I can't find it. I just see list of albums containing song. I don't want to see this kind of view. I want to go to my "folder " and listen tracks from there!
Is there any way to listen music by folders like in nice old Creative players?

EHi Ivanka,
I'm pretty sure The Zen Style organises the music files by their tag information instead of the folder structure. I don't own the Style so hopefully someone else can confirm this, I searched google for it but I couldn't find anything.
If it uses tags then you can browse your music by artist, album, or genre.
You can configure the menu so that you can make album view the first option of the whole player. At default?I believe? album view is the third option in the music menu, which is the third option of the home menu. So that would be down, down, right, down, down, right.
This album view lists all the albums and you can go up and down in this list and press play (most right button), it will bring you to the now-playing screen and it starts playing all the tracks that belong to that album.
The back button (most left button) will always take you back to the screen you were before. So if you press back, down, play, it will start playing all the tracks that belong to the next album on the list.
This navigation by tags will of course only work when all the tracks are properly tagged, if you downloaded the tracks then they probably already are.
There is also an option to play all the files on the player in alphabetical order while ignoring the tags. This might be more useful, because you can then skip tracks back and forth, but there is no way to skip whole albums this way.
Oh and I almost forgot: The second button from the left is programmable and acts as a shortcut. You can configure it to perform any action, for example view albums, or play all files.
I hope this was helpful in some way and you will find your way with the player.
- Bertwin

Zen Style M300 frozen when Kingstn or Sandisk 16 Gb microSDHC is plugged

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