Zen Sync Manager doesn't work with Windows 7

I have a Zen 6GB MP3 player, firmware version .2.03_0.03.0.
I recently upgraded my computer from Windows Vista to Windows 7. Sync Manager (looks like version 6.4.8.0, dated 7/7/2007) worked fine with Vista, and it even worked for a few days after I upgraded, but now it does not recognize that there is a player connected.
Zen Media Explorer still works, so I can drag and drop audio files to the Zen, but this is a bit of a pain. More importantly, I need to find a way to sync organizer (Outlook) data.
I have tried running Sync Manager in various compatibility modes (Vista, XP SP3, XP SP2), but it still will not recognize the player. From something I read in another post in this forum, I'm wondering if I need to uninstall Sync Manager and reinstall it in a compatibility mode? All my other applications work fine with Win 7, so I'm not that familiar with how to use compatibility mode properly.
Thanks!

I tried every which way to solve this problem, and in the end contacted Ctreati've tech support. They advised the following:
"Please be advised that, currently, we do not have Creative Media Explorer (Sync Manager) and firmware updates available for ZEN on Windows 7 OS.
Creative is working constantly on updates for Windows 7 users who are using Creative products. These updates will be deli'vered from time to time on our website. We encourage you to often visit our support site, http://support.creative.com/ and forum page, http://forums.creative.com/ for product updates and announcements."
Frustrating; it looks like a matter of waiting ...

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