Zen Touch 20g and PlaysForSure Firmware 2.11

Hi,
I have been trying for months but cannot get my Zen Touch 20g to work with Vista. I have followed to the letter the details posted on these forums:
http://www.amazon.co.uk/review/R84R3...IN=B0002TSU2O# Was this helpful?
http://forums.creative.com/creativel...cending&page=2
However this firmware wont update the player. I just keep getting a message that says 'You cannot use this firmware upgrade for your player. Please download a suitable firmware upgrade'.
I have uploaded the driver, driver version : JB3MV2_PCWDRV_US__30_03.EXE and I am using Media player 0, on an XP platform with service pack 2 installed.
Can anyone help as this problem has already done my head in many times over.
Thanks
Shane

Have you actually erased your firmware? http://forums.creative.com/creativel...scending&page= This thread here tells all the steps & has all the links. The source of your problem may be the WMP runtime file.Once you change to that firmware you cannot go back.

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Zen Touch users (and possibly non Zen Touch users) with Firmware issues click he

i just got back from the mall.i visited the electroworld branch from which i purchased my zen. i explained to them what my problem is, at first they recharged the player in a usb port in front of me...then they also reformatted it too...told me to stick to the firmware that came with the product..the player responded and thanked them..but hr later, it blacked out again..i came back to the store manager showed him my zen ( he couldnt deny it doesnt have a problem ) and within minutes told me...they are going to give me a replacement. (the diagnosis was AUTO-OFF). they did and im very thankful. right now im charging the new player and hoping...i mean really hoping that this zen works. because im not going to waste my time again even with that warranty. if this zen is defecti've, im gonna li've with its defect..but im going to save up for the fruit's company in my next purchase..better yet why not a new pda...i can play [size="+2"]ZEN TOUCH USERS (and possibly non Zen Touch users)!!!
OH MY GOD
!!! I can't believe it, but after at least 5 hours of troubleshooting, I got it to work!!
I don't know if all of these steps are necessary or not, but this is what I did in approximately this order (I'm so excited now, I'm not even sure if this is the exact order, but I'm almost positi've this is how I did it verbatim). I really, truly hope this works for everyone else.:
ON YOUR ZEN TOUCH:
.) Don't connect device to USB yet
2.) Clean Disk
3.) Format Disk
*Don't bother with restart firmware or reboot; these options are useless.
ON YOUR PC:
.) Do NOT connect device to USB yet.
2.) I did what everyone suggested and rolled my Windows Media Player to v0 (using Add/Remove programs in Control Panel), made sure I had SP2, had the latest drivers, blah blah blah. I'm not sure if this is necessary, but I also uninstalled my Firefox WMP plugin just to be safe. :smileyindifferent:
3.) I un-installed (using Add/Remove programs in Control Panel) and re-installed my Zen Touch drivers, both my 2.0.00 and .30.03 (.30.03 is needed ONLY if you have XP Pro 64-bit edition). I'm not sure if re-installing the drivers is even necessary, but just to be safe, let's say it is. :smileyvery-happy:
---THIS IS THE IMPORTANT PART!---
4.) I plugged my device into my USB port. When it prompts you whether you want to Sync the device with Windows Media Player or Take No Action, don't ignore it and close out. SYNC IT! I made the mistake of thinking that because my firmware was corrupted and my drivers weren't recognizing my Zen Touch as nothing more than a worthless hard dri've that there was no way it would sync with WMP. IT DOES
!!! I don't know how but it freakin' does!
5.) Open up your firmware update file and try to update again. Mine worked immediately and updated the player within seconds!
NOTE: As mentioned on Creative's Support page, probably the only thing they were right about, your device will no longer be compatible with MediaSource. If you want to add music, you have to do it with Windows Media Player 0's Sync page now. And for the love of god, don't update Windows Media Player! It's not worth it! Winamp is way better anyways!
Good luck everyone! I sincerely mean that. :manhappy:
Message Edited by invisiblephrend on 06-07-2008 :32 PMusic files in it, watch movies, save medical books etc..

I also strongly recommend that when Windows Media Player asks you whether you want to sync automatically or manually to choose the manual option. Automatic just randomly grabs music files and could likely add?music you don't want on your device.

Zen Touch/Vista and Slow Transfer - Any Advice?

/Zen Touch/Vista and Slow Transfer - Any Advice?s I recently purchased a new PC with the new Intel i7 quadcore chip running vista.
Everything running blazingly fast, except music transfers to my Zen Touch.
Did the firmware upgrade on my old XP PC (after rolling back Windows Media Player to v0 as mentioned).
Loaded MediaSource 5 on the new Vista PC with the proper drivers (the "playforsure" one, plus the CD burning one). Copied all my media files to the new PC using an external hard-dri've.
I have the 40GB Zen Touch, started transferring all of my 0,888 WMA files to it (96kbps), which normally may take the better part of a day, or overnight,?on the old XP machine.
I'm going on about 2 /2 days now (with the new PC, new firmware, new MediaSource software/drivers)?and finally it's almost finished.
It?started out like gangbusters, song ever second or two, but with each transfer seemed to slow, now doing about song per minute!
I've heard the 'playforsure' software slows things down...but this seems ridiculous. Is there anything I can do?

kovach wrote:
I recently purchased a new PC with the new Intel i7 quadcore chip running vista.
Everything running blazingly fast, except music transfers to my Zen Touch.
Did the firmware upgrade on my old XP PC (after rolling back Windows Media Player to v0 as mentioned).
Loaded MediaSource 5 on the new Vista PC with the proper drivers (the "playforsure" one, plus the CD burning one). Copied all my media files to the new PC using an external hard-dri've.
I have the 40GB Zen Touch, started transferring all of my 0,888 WMA files to it (96kbps), which normally may take the better part of a day, or overnight,?on the old XP machine.
I'm going on about 2 /2 days now (with the new PC, new firmware, new MediaSource software/drivers)?and finally it's almost finished.
It?started out like gangbusters, song ever second or two, but with each transfer seemed to slow, now doing about song per minute!
I've heard the 'playforsure' software slows things down...but this seems ridiculous. Is there anything I can do?
From the recovery /rescue mode on the player do a Cleanup>Reboot. the more files you have on it the slower the dri've may become since it's getting full. Also WMP works faster at least for me with syncing files.

I have recently bought a zen touch (20gb) and need help putting music on

I have recently bought a zen touch (20gb) and i can't figure how to get music from Creative media Source to my Zen. I know how to select all tracks (i have 745) but i can't find the transfer button. If someone could help me it would be greatly appreciated.

You can use either the left arrow or the right arrow to transfer, depending on whether you view the content of your MP3 player on the left or on the right. Creative MediaSource is so fliexible that it offers you to view your different music sources in different panels. Apparently, you you may not be aware that you can view the content of your MP3 player in the right panel. Just to to the View Menu and you can select what you want to view in the right panel.

Zen Touch Connection AND Firmware proble

after installing the firmware upgrade 2.. my player was not recognized in CMS or any other player although it was visible in the device manager and Windows says the driver is installed and works properly. I tried to reload the firmware through the recovery mode but now the installation is impossible because the computer says my ZEN TOUCH IS not connected. I tried it on different computers where my zen always worked but there as well it failed to be recognised. I read all the complaints on the forum,all the possible suggestions, tried the solution SID0053 but to no use. I really hope I will be get useful information te get out of this mess.
Best greetings
Gilbert Tenret

Hello Brotsalami,
Yes I did all you mentioned. I had already all the software you mentioned and after a difficult start it worked but then my ZEN TOUCH (what's in a name!) wasn't recognized anymore.Now I just want be able to reload the firmware but then i get the message that my player is not connected although windows recognizes it!!
To Jason or anybody else from Creative: I would appreciate a helpful reaction from any of you.

Having Trouble with Creative Zen Touch 20G

Hey everybody. I bought me a 20G Creative Zen Touch (you know, the one where the scroll thing is in the middle of the player, vertically?). Anyway, i bought it a couple of weeks ago and it's pretty **bleep** cool. No problems with it.....until today. I was watering the lawn, listening to my music (no, it didn't get wet), when all of a sudden it stopped working all together. Well, at first i saw some "Voice Recording" thing i had never seen before and no matter what i pushed, nothing happened. I couldn't even turn it off. I tapped it on the side, then it began working again. I decided to shut it off and put it in my room. Later when i went back to it,it wouldn't turn back on at all!!! Even though it's battery was charged, i decided to plug it into the charger where, once i plugged it in, i got a screen that said:
"CREATIVE ZEN
Copyright (c) 2004
Creative Technology Ltd.
All Rights Reserved"
And thats how it is currently: Nothing at all happens when it's disconnected from the charger and i try to turn it on. When connected to the charger, i get said screen, but thats it. No music, not even the blue backlight or the blue blinking light on the power button indicating that it's charging. :smileyindifferent:
Can someone tell me what's going on/how to fix this? We have been getting unbelievably hot weather here in So. Cal and i have the feeling that the hot temperature may have something to do with this. I've tried keeping the player in the coolest place in the house (besides the freezer) which would be near a fan so it could be in a cooler place, but even leaving it in such place for a couple hours isn't helping me.

Hey buddy
same problem with me. The zen got little moist due to rain, after that it froze at the 'Creative screen' that too comes on when i connect it to charger. I disconnected the battery, it worked for a while but it is back to same position now. It dosent responds to resetting pin... nothing happens it is dead. Only when i disconnect battey and connect charger ... give it a big whack it works for a while then hangs again.
Still trying my stuff on it. Otherwise i will format it and reload the firmware later on.
if u get any solution let me know on [email][email protected]][email protected][/url]
thankx

Zen Touch 40GB and Windows Vista

Hi-
Apologies for opening a new thread,I can see there have been others on the same subject but cannot make head nor tail of them from the search function.
I have a 40GB Zen touch thats nearly full,I love it,its the best device I've ever had or ever will,can't speak more highly of it but my Windows XP laptop is gone , and the new one came with Vista .
Can anyone tell me how I can either add more music? or even get Vista to recognise my device. I cannot find a driver or software anywhere that will work. so I cannot add anymore new music or even get access to what I already have
thanks
redgav

$A longer-term, but one-time solution for the Zen Touch, Xtra & Micro (and a few, but not most, Sleeks & MicroPhotos) with original Creative PDE drivers and .x.x firmware (read the FAQs for more details):
Find a PC with Windows XP (SP2 or higher) and WMP 0 (not 9, not ). Download & install the Creative PDE drivers from this site. Connect your player. Backup any irreplaceable files to the PC (the next step will reformat your player). Download & install the "PlaysForSure" firmware update (2.x.x) from this site. Restore any files you backed up in step 5. Disconnect your player & uninstall the PDE drivers.<This will update your player to MTP (aka PlaysForSure), which is nati'vely supported in Windows XP (with WMP 0 or ), Vista & 7 without any additional drivers. (MTP drivers are also available from this site for certain older versions of Windows.) WMA DRM files can be transferred via WMP; other files can be transferred using WMP, Windows Explorer, or MTP/PlaysForSure-updated Creative software from this site.
The other post describes a kludge someone used to get an older Zen (with only PDE firmware) to work with Vista; it may or may not work. Creative does not support PDE-firmware players in Vista or 7.

Zen Touch sync and display probl

I left my Touch connected to my PC with WM0 running to convert and transfer tracks to the Touch. When I came back a few hours later the transfer had stopped - incomplete with and error message (didn't make a note of it ).
Now my it is not recognised by my PC. When I plug the USB lead in it is seen and the option window comes up. I click on the sync option and WM fires up but says that it can't find a player atteached. The Touch screen shows that it is docked.
I can't see the player as an external dri've either.
When I play anything on the Touch I can get as far as choosing tracks but as soon as I hit the play button the screen is different from normal. Instread of showing the track details all I get is a notice to "Add music from Library"
I have tried a reset, and rescue mode but they have not helped.
Can anyone give me any advice?
Zen Touch 40gb, Version 2..0
Track count 380.
(Showing 22gb free - but I think that's wrong)

Got it working again.
Did a reset and formated the dri've - lost my music though

Zen Touch 20G Power Probl

About two weeks ago I purchased my Zen Touch mp3 player to replace my iPod mini. On lunch from work today, it suddenly powered off when I went to push the <- (Back) button, with a sharp clicking sound through the headphones. When I went to power it up, it came up, but as soon as I pushed the 'Menu' button, it did the same thing (clicking sound and all). Now it's not powering up, at all. The power button isn't lit, and it was at full battery at the time this occured. Any ideas ?

Nikko,
Aside from what brotsalami mentioned (which is a very important point), check out this knowledgebase case for more ti
ps.
Cat

How Can I Ensure My Zen Touch Has The PlaysForSure Upgra

I recently sent my 20 gigabyte Zen Touch back to Creative for a Hardware repair. I got it back last Friday "Like New". But I'm not sure it has the PFS upgrade installed. So here's my Stupid Question:
How can I make sure it does?

Click the menu option-choose information, from the information screen, you'll be able to tell what version of the firmware your Touch has installed.

Zen Touch 20G

Hi All,
Does anybody know how to set up the Zen Touch on Windows Vista 32 Bit's

More information needed. What firmware is currently installed on the player? Do you have the original install disc for it's?

Zen touch, XP and Drive

Hi,i have Win XP SP2 and a Zen touch 20Go, but when i install the drivers (i tried those on the CD, the Net..), my computer don't recognize the player.windows' automatic installation can't find the driver, and when i go to the "device manager" there is an exclamation point near the Zen touch. I tried to install desinstall but it does'nt work.. someone can help me?Thanks?P.S: scuse me for my english...?

Hi Guys, Creative doesn't do a very good job of explaining itself, or making it easy to find what you need. I just spent the last two days getting what I needed to make my Zen Touch (refurb from EBay) working. I zipped up what I found, and I will put the zip file on my website. **Unfortunately, I have to let it sit on my yahoo geocities account for the next 24 hours***http://www.geocities.com/chintue/ZenEverything.zip It contains:The User Manual in English (.PDF)The Drivers for XP (The one that says "install first" really needs to be installed first)The Upgrade to the Drivers for XP (Install this last, it upgrades the drivers.) [Removed temporarily] ***For the user that is having sync issues, attach the player,and then go into the control panel.From the control panel, open "System"From there, go to the "Hardware" tab.Open "Device Manager"In the list of devices, right click on the player and chose remove. Restart your system and then re-attach your device. If the system recognizes your player, use something like MediaMonkey to sync the music. Its a lot less tragic
!!! Feel free to IM me on Yahoo! (Chintue)Message Edited by Chintue on 08-2-20070:03 PM

Zen Touch software and AC adaptor compatible with Vision

I just got the Vision: M and I'm wondering if I can use the software and AC adaptor I got with my previous player, the Touch with the Vision: M.

Hey There,???The Zen Vision M runs on a 5V DC Power Adapter running at 2.5A so i would not recommend it as it could seriously damage your battery and void your warranty. I am not a professional but this is from my basic knowledge of electronics. Hope This Hel
ps.
PS. If you are looking for a DC Adapter, they have many at a reasonable price on eBay. =)

Zen Micro undetected, after PlaysForSure Firmware upgrade! *USB 2.0 er

Half way through the PFS?firmware installation, a Found new Hardware window pop up, prompt me to install software for USB 2.0 device. I carried on to install hardware, but it just can't find the suitable software. After I close the pop up, the upgrade installation went dead. The next time i plug my zen micro, the pc can't detect it! The only thing workable is the removable disk. I can't reinstall the software becos the pc cannot detect the zen micro (i tried all usb ports)?Some other info:-Everytime i plug my zen micro in, the Found new Hardware window will pop up, prompt me to install software for USB 2.0 device. Before u tell me it's my chipset problem, i have no problem with other devices that use usb 2.0, and this problem occurs ONLY after i tried installing the firmware, ONLY on zen micro. My zen micro was working PERFECTLY fine before this. -My?zen micro's system information states that the firmware is 2.2.02, though i mentioned earlier that the installation went dead. I am pretty sure this undetection problem is cause by the firmware upgrade. I hope all zen micro users who read this post will stop their intention to upgrade to this firmware, until a solution arri'ves. Hope i can have some "real" help on this. Any user from this forum who has the same problem, can post to share. Anyone who are able to solve this, pls post too, much appreciated.

Dear Creative!
You screwed the upgrade program a bit, because it is works ONLY IN ENGLISH version on Windows XP. Shame! You are pushing me into the sea of warez...

Zen Touch 40Gb and Ctpde

Hi,
Has anybody experienced problems loading tracks onto the above machine
and the CPU suddenly rockets up to 00% and Nomad Explorer grinds to a
halt? I look at the processes and CtpdeSrv has drained my CPU power
I have logged a call with Support but have got no response as yet.
My firmware revision is .0.03 and have followed the instructions of rebuilding
the library but this has made no difference.
I don't have any plans to upgrade to the new super dooper firmware just yet
Many thanks for any advice,
Phil.

Many thanks SSR
I have downloaded the latest driver and it transfers
data just fine.
Many thanks for your help
My Son says that all I've got to do now is get some decent music
to put on it......:smileyvery-happy:

Zen Touch 20g and PlaysForSure Firmware 2.11

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