Zen Touch 20G Power Probl

About two weeks ago I purchased my Zen Touch mp3 player to replace my iPod mini. On lunch from work today, it suddenly powered off when I went to push the <- (Back) button, with a sharp clicking sound through the headphones. When I went to power it up, it came up, but as soon as I pushed the 'Menu' button, it did the same thing (clicking sound and all). Now it's not powering up, at all. The power button isn't lit, and it was at full battery at the time this occured. Any ideas ?

Nikko,
Aside from what brotsalami mentioned (which is a very important point), check out this knowledgebase case for more ti
ps.
Cat

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Zen Touch 20g and PlaysForSure Firmware 2.11

Hi,
I have been trying for months but cannot get my Zen Touch 20g to work with Vista. I have followed to the letter the details posted on these forums:
http://www.amazon.co.uk/review/R84R3...IN=B0002TSU2O# Was this helpful?
http://forums.creative.com/creativel...cending&page=2
However this firmware wont update the player. I just keep getting a message that says 'You cannot use this firmware upgrade for your player. Please download a suitable firmware upgrade'.
I have uploaded the driver, driver version : JB3MV2_PCWDRV_US__30_03.EXE and I am using Media player 0, on an XP platform with service pack 2 installed.
Can anyone help as this problem has already done my head in many times over.
Thanks
Shane

Have you actually erased your firmware? http://forums.creative.com/creativel...scending&page= This thread here tells all the steps & has all the links. The source of your problem may be the WMP runtime file.Once you change to that firmware you cannot go back.

Having Trouble with Creative Zen Touch 20G

Hey everybody. I bought me a 20G Creative Zen Touch (you know, the one where the scroll thing is in the middle of the player, vertically?). Anyway, i bought it a couple of weeks ago and it's pretty **bleep** cool. No problems with it.....until today. I was watering the lawn, listening to my music (no, it didn't get wet), when all of a sudden it stopped working all together. Well, at first i saw some "Voice Recording" thing i had never seen before and no matter what i pushed, nothing happened. I couldn't even turn it off. I tapped it on the side, then it began working again. I decided to shut it off and put it in my room. Later when i went back to it,it wouldn't turn back on at all!!! Even though it's battery was charged, i decided to plug it into the charger where, once i plugged it in, i got a screen that said:
"CREATIVE ZEN
Copyright (c) 2004
Creative Technology Ltd.
All Rights Reserved"
And thats how it is currently: Nothing at all happens when it's disconnected from the charger and i try to turn it on. When connected to the charger, i get said screen, but thats it. No music, not even the blue backlight or the blue blinking light on the power button indicating that it's charging. :smileyindifferent:
Can someone tell me what's going on/how to fix this? We have been getting unbelievably hot weather here in So. Cal and i have the feeling that the hot temperature may have something to do with this. I've tried keeping the player in the coolest place in the house (besides the freezer) which would be near a fan so it could be in a cooler place, but even leaving it in such place for a couple hours isn't helping me.

Hey buddy
same problem with me. The zen got little moist due to rain, after that it froze at the 'Creative screen' that too comes on when i connect it to charger. I disconnected the battery, it worked for a while but it is back to same position now. It dosent responds to resetting pin... nothing happens it is dead. Only when i disconnect battey and connect charger ... give it a big whack it works for a while then hangs again.
Still trying my stuff on it. Otherwise i will format it and reload the firmware later on.
if u get any solution let me know on [email][email protected]][email protected][/url]
thankx

Zen Touch first-charge probl

Hello,
I have received a Zen Touch, and I plugged it in to charge it for the first time, but no battery meter appears to tell me how it is charging. When I turn it on while it is plugged in, the icon at the upper left is the plug only, which means that it is simply running off of external power...nothing about it being charged. Any help would be appreciated, maybe some of you have suggestions or stories about your first charge. The player works fine when it is plugged in, but it doesn't appear to be charging.

If your battery isn't charging you should first try resetting the player. If this doesn't help then try running a disk cleanup. For the Zen Touch: To access the Rescue Mode hold down the play button and KEEP it held down, press the tiny reset switch once, and KEEP the play button held down until the player boots into the Rescue Mode. Choose Disk Cleanup from the menu. For the Zen Micro: To access the Rescue Mode on the Zen Micro, remove the battery, hold the power switch to the "on" position, reinsert the battery. Choose Disk Cleanup from the menu.
If this still doesn't help then connect the transformer to the wall socket, and the Zen to the transformer. Then turn the wall socket switch on and off several times. The power spike *might* jump the charging circuit.
If this still doesn't help then contact Customer Support.

Zen Touch AC Power Adaptor Sp

What size (for example .7mm x 4.0mm) is the barrel connector (AC power adaptor? ) which plugs in to the Zen Touch? I don't have calipers to measure it.
I'm trying to purchase/make a car adaptor (hardwire in, NOT a cigarette lighter adaptor) which I will use to charge my Zen Touch while on the road. I know I need to supply 5vDC @ .5 amps (per Creative customer support), and I *think* I found a supplier (Lind Electronics) which has a variety of adaptors - I just need to know the size of the barral connector.
Anybody know, or know where this might be documented (It's not in the Manual)?
thanks
PhilMessage Edited by DirtyDieselPhil on 04-08-2005 2:07 AM

Thanks, SSR - I tried to measure with a ruler, and it's definately 4mm OD. Just wanted to get this back to top for any other input... (anybody from Creative want to chime in?)
What do you mean by "I'm trying to find a socket that's compatible with this..."? I guess you're looking for this connector? I looked at Radio Shack, and they have a ton of different connectors - I was going to give them a look-see.
Phil

Zen Touch has connection probl

Hello,
I have my Zen Touch for about a month now, great thing, but now I have a irritating problem. Everytime I connect my Zen with the USB cable, and I want to open 'this computer' it doesnt do anything, except for showing the little flashlight
http://img474.imageshack.us/img474/650/flash7qn.jpg
When I open 'creative mediasource organizer', click on 'import tracks', then 'this computer' wont open also. Can anyone help me because on this way I cant do import songs to my Zen anymore.
best regards,
bram

No bother!
Connect your player up to the power source, as if you were going to charge it. Make sure it is turned off! There's a wee hole on the side of the player, near the 'random' button. Push a paper clip down that and hold the 'play button until the screen wakes up. You should now be in recovery mode. Now scroll down to 'clean up' and there you have it! It doesn't take too long. When you connect it up to the computer next, it should update the library information- just click on my computer when it's back to normal and you *should* be ok...

Zen Touch + P4S = only proble

I have upgraded my Zen Touch (40GB) with firmware PlaysForSure and so far I have only problems:
)I made back-up from Nomad Explorer, which I used before, but it stores only song without folders. Now I want to import theese songs to Zen. Do I have to create folders manually and search for long hours which song is from which album? Or is there an easier sollution?!
2)Is it impossible to copy/move songs between folders in Zen Touch? I think so...
3)And finally my Zen Touch with P4S software was not recognized at my friend?s notebook despite she has Windows XP (SP2) and Media Player 0. "With P4S you don?t need any other software" is written on Creative web page.
Do you have the same problems? Can you help me with this? Thank you, Jan

Can you try loading the firmware from another PC? It is possible there is a (hardware) problem with the unit though.
Cat

Zen touch intermittent transfer probl

Hi, just bought a 20gb Zen touch, and I am getting errors when transfering mp3's via Media Source.
I have installed the latest firmware and drivers. It seems to transfer between 800-000 files ok then errors with "Player either not connected or busy - please try later" I have reset the player, formatted the dri've, in fact tried everything in the rescue menu. I have also loaded the software on my laptop and get the same
problem. Do I have a faulty Zen? Cheers.

If you were the only person to encounter it then I would say you had a faulty Zen, but others have had it with other players also. There's lots of connection troubleshooting advice here in the Zen FAQ at Nomadness.net, some of it relevant and some of it not.
I would personally buy a known good USB card for the desktop PC i.e. Belkin or Adaptec, and see if that solves it. It's not a particularly great solution, but it will tell you straight away if the issue is the USB chipset. Try and buy the card somewhere you can return it if it doesn't help.

Zen Touch skipping/mashing probl

Hey guys, i've had my zen touch for about 3 years, um its been working fine for the past while, and than when i took it on a plane, i started it up and it plays fine on most songs but on like /4 of the songs it will skip frequently and mash or skip to other songs for a couple seconds than return to the same song, and do it again shortly after. Any ideas guys?
Thanks,
Landon

Try to perform the recovery mode on your unit and see if it works then.
Good luck.

Zen touch 40gig docking probl

When I plug ig my zen touch it just going in and out of docking and will not stay docked. I have the latest firmware installed. I have reset it a few times and that will not work. I have tried everything I can think of and nothing works. Anyone know why it will not stay docked?

i am having the same problem right now.
i plug in, the computer recognizes it, gives me the autoplay popup. i open mediasource and my computer tells me there is no player connected, same thing with wmp0.
help out?

Creative zen touch 20gb installation proble

i've had a look through the forum for help, so apologys if this has been posted else where. Ive just got myself a new laptop and have installed or should i say tried to install the software for my zen touch from the installation disc, bearing in mind this worked perfectly on my old laptop. i've?installed it from the disc, the problem im having is its saying my music libary is corrupt, but i've not got any music libary loaded on the pc, also is says i should download Microsoft Jet 4.0 Database Engine Service Pack 8 :smileyindifferent: any idea what thats for ? it wont even recognise my touch is connected !?i have got windows media player installed where as i had wmp 0 on my old laptop, could this be a problem ??im at a loss as what to do, i thought installing from the disc should be straight forward like it was the last time i did it, but alas no ?any help very appricated.

Pob wrote:
Hi folks,
My old computer running XP recently gave up on me and I now have a new computer using Vista.
I have lost the cd I got with my Zen Touch as it was over 5 years ago now but it still works perfectly!
I want to set up Creative Media Player on Vista so I can start transferring music again but I have heard that if I download the firmwear I will lose all the songs that are currently stored. I really don't want this to happen as most of my music was contained on my old PC and it will be very hard to locate it all again so if there was a way I could just set up Creative Media Player the same way I had it before, without losing all my current music, that would be great!
Any help much appreciated.
Thanks,
Pob
This should get you going? http://mrinternet.wordpress.com/2007...ether-finally/

Creative Zen Touch USB Docking Probl

Hi and thanks for looking:
I was trying to dock my Creative Zen Touch a few minutes ago, the way I usually do:
. I have Creative MediaSOurce open
2. I plug the USB cable into the Zen
3. It's docked.
But that didn't work. The "DOCKED" screen came up on my Zen for about 2-3 seconds, then went away and went back to Now Playing. Now, this sometimes happens, but if I reset the MediaSource software and plug it in again, it is usually all set, but no. I've tried over 20 times, with different USB cables too, but I just can't get anything to dock. I'm going to try on another computer and if I can get it to work, I'm planning on backing up everything I have on it. I don't want to reset my 3000 songs that are on my Zen, so if anyone has any solution to this problem, I could really use some help. Thanks!!

well with my micro, logging off other users and removing other background programs, real player etc.. sometimes seemed to help. try restarting your system.
I believe that recently rolling back from WMP affects the vision

Zen Touch 20G

Hi All,
Does anybody know how to set up the Zen Touch on Windows Vista 32 Bit's

More information needed. What firmware is currently installed on the player? Do you have the original install disc for it's?

Jukebox Zen Xtra 60GB - power probl

I've got a Jukebox Zen Xtra 60 GB and, having tried everything else, I'm fairly certain the power adapter has failed. I can't seem to find reference to the model I've got (Creative Switching Adapter TESA3-050500) so that I can get a replacement. Has this been superceded? And if so, which one do I need to get?

A quick search on Google came up with this, hope it hel
ps.
http://shopping.kelkoo.co.uk/b/a/ss_..._creative.html
J

Zen Touch, USB Connection Probl

Ok, i just purchased my Touch today and just fooling around with it,, it seems great, until...... i tried to connect it to my computer.
I first installed the CD and then rebooted, after that i plugged it in and all i get now is a "unknown device" listed. I clicked on it and then tired to update the driver with the CD still in the dri've but it wouldn't find what i need.
Is there a driver that i need? All i can see that comes with the cd is the Nomad Explorer and some manuals.
As for the install section i didn't install the Media Source as i have a Audigy 4 Pro, so i have Media Source installed already. But even opening MS nothing happens.
Any ideas? lol,, i love spending 500 bucks and having to spend 2 days trouble shooting to make it work.

Ok i installed it and it still didn't work... So uninstalled everything and then reinstalled it all allowing Media Source to install.
The error message that comes up is this:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it."
Then it gives my USB Root Hub (6 ports)
and on one port it has UNKNOWN DEVICE. If i click on that device i can get to the point where i can install drivers but where would i find these drivers? The only Driver folder on the CD has .exe files not .inf ?
This is annoying and confusing.

Zen Touch 20G Power Probl

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