Zen Touch 20gb, uploading tracks "an unknown error has occurr

Hi all,
This is my first post here. I have searched for solutions and found a few similar problems, but none the same as mine.
I have been using creative software successfully for several months to vopy music and audio books to my Touch 20gb, but recently had a problem.
i was trying to copy 3 albums to it, I copied them all and then pasted into the nomad explorer. The first 2 copied fine, then the 3rd one didn't work and I got the "an unkown error has occurred" eetc and the operation could not be completed.
I did not change the firmware or software. Now all attempts to copy anything to the player result in this same error message.
In my household we have 2 20gig touch players, and I now get the same problem with the second one as well!
I have bought a new usb cable, re-installed the driver and the nomad explorer software, and tried using windows xp roll back to before the problem started.... and no success, I still get the error messaeg when I try to copy onto the player (from tracks ripped from my cds mainly).
I'm at a loss and have run out of ideas, and would be very grateful for any help that could be offered.
I'm on firmware .0.03 and nomad explorer 3.0.0, oh, and the player works just fine other than that so still listening, but can't add more.
Yours.
John T

Sorry I see you are experiencing the problem with CDs. Uninstalling MediaSource and reinstalling the latest version for your firmware might help, as if the problem is happening with two players it is more likely a software fault rather than a fault with the players.

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RAAR!!
Whenever I try to transfer music to my Zen Micro, i get a message entitiled "An unknown error has occurred" or something along those lines. I can fix this by completely formatting my zen micro but then i lose all my settings including my radio station presets. I don't wish to have to do this EVERY time i move some music around. Can anybody help? I am running Windows 2000.

If it's failing on two different PCs it sounds like the player is faulty. You need to contact Creative Support, or if it's a recent purchase try the shop you bought it from.

Major problem with my Creative Zen Touch 20gb pla

I seem to be having some serious problems with my player - the scroll button no longer works, and the right-side buttons (Back, Play/Pause and Forward) all malfunction as well. The main issue is the scroll button - this no longer works at all, and without this function the player is essentially useless in all modes other than 'random' - as I cannot scroll down to choose songs by album, artist, genre etc. Even in 'random' mode, the functionality of the player is negligible - I cannot fast forward a track, as if I hold down the 'forward' button it automatically skips forward to new tracks without the chance to play one of them.
This is not the first time I've had a problem with this particular model - I've had complaints before on this forum about an earlier player I had (same model), a different problem but one that was never fixed - through my own error I misplaced the receipt and was unable to have the player fixed (it was within warranty at the time), so I had to pay ?50 for a replacement - to find that this player is now essentially broken as well has left me disgusted, in honesty. Details of the earlier problems with my former player are at the following link:
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Simon, this is actually a common problem with the touch. Mine did it about a year after purchase, so I was safe to open it up and fix it. It is actually a really simple fix and is due to a loose connector. I know alot of other people on nomadness.net were having this problem, so I posted a solution here. Hope this helps!
http://www.nomadness.net/modules.php?name=Forums&file=viewtopic&p=42838

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You can use either the left arrow or the right arrow to transfer, depending on whether you view the content of your MP3 player on the left or on the right. Creative MediaSource is so fliexible that it offers you to view your different music sources in different panels. Apparently, you you may not be aware that you can view the content of your MP3 player in the right panel. Just to to the View Menu and you can select what you want to view in the right panel.

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(Creative Zen Touch 20GB - Windows Vista6 Hi folks,
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Pob wrote:
Hi folks,
My old computer running XP recently gave up on me and I now have a new computer using Vista.
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Pob
This should get you going? http://mrinternet.wordpress.com/2007...ether-finally/

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Hi,
I have a Zen Touch 20gb since years and I haven't ever updated it (firmware, drivers, software etc.)
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Are you sure? This definitely doesn't happen to my zen touch. When I plug it in to the mains charger, it just switches on very briefly, with only the backlight coming on with a blank screen and music playing for around to 2 seconds. After this it seems to switch itself off and the charging battery sign shows up on the top left corner of the screen with the blue LED on the power button flashing periodically.
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Zen Touch 20GB.nicht berechtitgt ?!?! HI

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Boris Holzknecht

Mixed up sounds indicates a faulty hard disk unfortunately, which sounds even more likely if you're having problems copying back to the PC.
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Zen Touch 20gb, uploading tracks "an unknown error has occurr

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