Zen Touch 20gig Help!!! im ScArEd!

I turned on my zen player and it started up playing the last song I had on. I then went to plug it into the computers usb port to load up song. For some reason windows XP said your new device was installed but might not work correctly. I have already installed the software for the zen, i've had the player since june. I have loaded song on my zen many times before but now something happend. The zen looks off but the blue light on the side where u press to turn it on is on. But no song play and the back light or anything on the screen is blank. Please help me if you can,,,,,,,, thank you so much
AAron

Connect the player to the adapter, and press the tiny reset button on the side using something like a bent paperclip. Don't use anything sharp. Does the player revi've?

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