Zen Touch 40 gig Transfer Probl

Hey everyone, I know there are a lot of posts similar to this, but I can't find exactly what I'm looking for. I have had my Zen Touch for under a month now. Everything was working fine until I got up around 800 songs and I got a message telling me that the player was either busy or not connected. I couldn't add any more songs to it. This was very frustrating, but at the time, I didn't feel like fooling with it. I came back to it a week later, and found that I could add songs just fine. I added a few hundred more, and then a new message came up: "Unable to create file. Restart player and try again." I can't get anything to work. When I start the Mediasource Organizer, it reads my Zen just fine and is able to show its library. After I shut down the organizer, the Zen still shows that it is docked. It used to go back to the normal player screen when I shut down the organizer. I think it may be frozen now.
This seems to be a very common problem for these Zens. I've already tried several approaches to try to fix them. One common fix seems to be to shut down all background programs. This did not do anything for me. I would like to add that if at all possible, I don't won't to lose my music files that are already on the Zen. Not only did it take a huge amount of time to put 2000+ songs on it, but I do not have backup files of some of the files. Thanks so much.
Ryan

I would also like to point out that when I get these error messages and my Zen freezes, I can't shut down my computer properly. When I try to shut down, I get the message "CTPdesrv.event.handler.window" is not responding. Click end now to terminate..." Even when I choose to end now, it doesn't really do anything. My computer just continues to sit there, not shutting down. I'm forced to shut down with the button.

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Zen touch intermittent transfer probl

Hi, just bought a 20gb Zen touch, and I am getting errors when transfering mp3's via Media Source.
I have installed the latest firmware and drivers. It seems to transfer between 800-000 files ok then errors with "Player either not connected or busy - please try later" I have reset the player, formatted the dri've, in fact tried everything in the rescue menu. I have also loaded the software on my laptop and get the same
problem. Do I have a faulty Zen? Cheers.

If you were the only person to encounter it then I would say you had a faulty Zen, but others have had it with other players also. There's lots of connection troubleshooting advice here in the Zen FAQ at Nomadness.net, some of it relevant and some of it not.
I would personally buy a known good USB card for the desktop PC i.e. Belkin or Adaptec, and see if that solves it. It's not a particularly great solution, but it will tell you straight away if the issue is the USB chipset. Try and buy the card somewhere you can return it if it doesn't help.

Zen Touch File Transfer/Software iss

First, the nitty gritty:
I'm running Windows XP
MediaSource version 3.30.2Firmware version .0.03
In the beginning... I decided I wanted to upgrade my software and firmware to the PlaysForSure versions. The details of the program information said to be sure to backup all of my music seeing as how everything would be deleted during the installation process so I hooked up my 40G Zen Touch to my new laptop, opened up the MediaSource Organizer, adjusted the library settings to drop the music files into an Artist/Album tier and have the file with just the song title. I selected all 8700-some-odd files and began the process of transferring everything onto my laptop. I made sure there was plenty of space for all the files, but not long into the "B's" I started getting the error message: "Error: Unable to read file. File may be in use or corrupted". From that point on I could no longer transfer any files to my computer. I deleted the rest of the que, unplugged the device and took a look at the library. For every file that hit an error it would still drop a file with the track name into a folder of the album within a folder of the artist name - but the actual file was empty, no Kbs. From there I made sure I had the newest and most recent upgrades and plugins (prior to PlayForSure) to fix any bugs. I deleted all the transferred files and started over - again, in the "B's" I got the same message. I repeated this on a different computer with the same results. Once I get the error none of my songs will transfer.
Any suggestions would be most appreciated!
-p-

<SPAN>Here's the thing - we started out as friends, Zen Touch and I...
<SPAN>I double-checked the software and plug-in versions to make sure I had the most current. I attached the device and opened WMP. I can't figure out how to take files from the Zen Touch and put them on to my PC library. I need to transfer my entire cache of music from my Zen to the computer. And I just now realized that when trying to use the MediaSource Organizer earlier it put a file on my computer with the folder name "Man.." and I can't delete it. I'm pretty sure it has something to do with the fact that the file name contains two periods - I can't rename the file either, all I get when I try is an error that says "cannot delete: cannot read from the source file or disk". This is getting quite frustrating. More likely than not I don't need the new PlaysForSure upgrade but ) I cannot stand not having the latest upgrade and 2) I need to be able to transfer files easily between the device and my comp, which I was able to do until recently. Again, I beg the techno powers that be - HELP!

Zen Touch File Transfer/Stor

Im thinking of buying a Zen Touch in the next few weeks but i have one niggling doubt which i haven't been able to resolve over its file storage capabilities.
Can i simply drag and drop file onto it without the need for seperate software, as i intend to make use of my colleges T3 connection and i do not have user privliges to install new software or drivers?
Sorry if this has been brought up before, i couldn't find any info on the matter.

To do so with the zen touch you will need nomad explorer. A program that ties into windows explorer.
If you will need a player that does this take a look at the Zen Micro. You can partition 2GB on the hard dri've of the micro for data only and if you do so it should show up as a removable dri've.
Torstein.

Zen Touch first-charge probl

Hello,
I have received a Zen Touch, and I plugged it in to charge it for the first time, but no battery meter appears to tell me how it is charging. When I turn it on while it is plugged in, the icon at the upper left is the plug only, which means that it is simply running off of external power...nothing about it being charged. Any help would be appreciated, maybe some of you have suggestions or stories about your first charge. The player works fine when it is plugged in, but it doesn't appear to be charging.

If your battery isn't charging you should first try resetting the player. If this doesn't help then try running a disk cleanup. For the Zen Touch: To access the Rescue Mode hold down the play button and KEEP it held down, press the tiny reset switch once, and KEEP the play button held down until the player boots into the Rescue Mode. Choose Disk Cleanup from the menu. For the Zen Micro: To access the Rescue Mode on the Zen Micro, remove the battery, hold the power switch to the "on" position, reinsert the battery. Choose Disk Cleanup from the menu.
If this still doesn't help then connect the transformer to the wall socket, and the Zen to the transformer. Then turn the wall socket switch on and off several times. The power spike *might* jump the charging circuit.
If this still doesn't help then contact Customer Support.

Thank you for guidance on Zen Touch power failure probl

Hi
Just wanted to say thanks for the help i found here when my Zen Touch's power button was lit but nothing was on the screen and it wasn't responding to anything i did!
I was literally really freaking out that all my music would be gone and i'd have to buy a new one (really can't afford to) when i thought to try online and see if anyone else had had this problem and found some people had and that they'd pressed the reset button with a paperclip and that it had solved it - with breath held, i tried this and it worked so thank you all very much - Phew x4000!!
LisaMessage Edited by lisamclisa on 03-24-200605:4 PM

Ouch, very unfortunate timing for a PC crash/freeze.
If the player won't even go into Rescue Mode at all, then there is little else you can try. It would be best to contact Customer Support anyway to see what they advise, and to see if there's anything they can do to assist you.
Cat

Zen Touch + P4S = only proble

I have upgraded my Zen Touch (40GB) with firmware PlaysForSure and so far I have only problems:
)I made back-up from Nomad Explorer, which I used before, but it stores only song without folders. Now I want to import theese songs to Zen. Do I have to create folders manually and search for long hours which song is from which album? Or is there an easier sollution?!
2)Is it impossible to copy/move songs between folders in Zen Touch? I think so...
3)And finally my Zen Touch with P4S software was not recognized at my friend?s notebook despite she has Windows XP (SP2) and Media Player 0. "With P4S you don?t need any other software" is written on Creative web page.
Do you have the same problems? Can you help me with this? Thank you, Jan

Can you try loading the firmware from another PC? It is possible there is a (hardware) problem with the unit though.
Cat

Zen Touch 20G Power Probl

About two weeks ago I purchased my Zen Touch mp3 player to replace my iPod mini. On lunch from work today, it suddenly powered off when I went to push the <- (Back) button, with a sharp clicking sound through the headphones. When I went to power it up, it came up, but as soon as I pushed the 'Menu' button, it did the same thing (clicking sound and all). Now it's not powering up, at all. The power button isn't lit, and it was at full battery at the time this occured. Any ideas ?

Nikko,
Aside from what brotsalami mentioned (which is a very important point), check out this knowledgebase case for more ti
ps.
Cat

Zen Touch has connection probl

Hello,
I have my Zen Touch for about a month now, great thing, but now I have a irritating problem. Everytime I connect my Zen with the USB cable, and I want to open 'this computer' it doesnt do anything, except for showing the little flashlight
http://img474.imageshack.us/img474/650/flash7qn.jpg
When I open 'creative mediasource organizer', click on 'import tracks', then 'this computer' wont open also. Can anyone help me because on this way I cant do import songs to my Zen anymore.
best regards,
bram

No bother!
Connect your player up to the power source, as if you were going to charge it. Make sure it is turned off! There's a wee hole on the side of the player, near the 'random' button. Push a paper clip down that and hold the 'play button until the screen wakes up. You should now be in recovery mode. Now scroll down to 'clean up' and there you have it! It doesn't take too long. When you connect it up to the computer next, it should update the library information- just click on my computer when it's back to normal and you *should* be ok...

Zen Sleek Photo Transfer Probl

For the past 2 weeks or so my Zen will not upload music files. The software does not recognize that it is connected at all. I tried uninstalling and reinstalling and also following the suggestions provided on the site. Is there anything else I can do?
Also, another minor problem is that it does not display the name of the songs that are playing.. instead it says select music to play

I hope you know that there is more than one Zen?
How about picking from the list below - Forum members cannot read your mind!
Creative "Zen" MP3 Models:
Zen 2/4/8/6/32 GB (Flash)
Zen Micro -HD
Zen MicroPhoto -HD
Zen Nano 52 MB
Zen Nano Plus
Zen Neeon 5GB/6GB
Zen Sleek - HD
Zen Sleek Photo
Zen Stone - With built-in speaker
Zen Stone Plus - With built-in speaker
Zen Stone Plus 2/4 GB
Zen Stone
Zen Touch - HD
Zen V
Zen V Video
Zen V Plus
Zen Vision - HD 30 GB
Zen Vision M - HD 30/60 GB
Zen Vision W - HD
Zen Wav
Zen Xtra

Zen Touch skipping/mashing probl

Hey guys, i've had my zen touch for about 3 years, um its been working fine for the past while, and than when i took it on a plane, i started it up and it plays fine on most songs but on like /4 of the songs it will skip frequently and mash or skip to other songs for a couple seconds than return to the same song, and do it again shortly after. Any ideas guys?
Thanks,
Landon

Try to perform the recovery mode on your unit and see if it works then.
Good luck.

Zen touch 40gig docking probl

When I plug ig my zen touch it just going in and out of docking and will not stay docked. I have the latest firmware installed. I have reset it a few times and that will not work. I have tried everything I can think of and nothing works. Anyone know why it will not stay docked?

i am having the same problem right now.
i plug in, the computer recognizes it, gives me the autoplay popup. i open mediasource and my computer tells me there is no player connected, same thing with wmp0.
help out?

Creative zen touch 20gb installation proble

i've had a look through the forum for help, so apologys if this has been posted else where. Ive just got myself a new laptop and have installed or should i say tried to install the software for my zen touch from the installation disc, bearing in mind this worked perfectly on my old laptop. i've?installed it from the disc, the problem im having is its saying my music libary is corrupt, but i've not got any music libary loaded on the pc, also is says i should download Microsoft Jet 4.0 Database Engine Service Pack 8 :smileyindifferent: any idea what thats for ? it wont even recognise my touch is connected !?i have got windows media player installed where as i had wmp 0 on my old laptop, could this be a problem ??im at a loss as what to do, i thought installing from the disc should be straight forward like it was the last time i did it, but alas no ?any help very appricated.

Pob wrote:
Hi folks,
My old computer running XP recently gave up on me and I now have a new computer using Vista.
I have lost the cd I got with my Zen Touch as it was over 5 years ago now but it still works perfectly!
I want to set up Creative Media Player on Vista so I can start transferring music again but I have heard that if I download the firmwear I will lose all the songs that are currently stored. I really don't want this to happen as most of my music was contained on my old PC and it will be very hard to locate it all again so if there was a way I could just set up Creative Media Player the same way I had it before, without losing all my current music, that would be great!
Any help much appreciated.
Thanks,
Pob
This should get you going? http://mrinternet.wordpress.com/2007...ether-finally/

Creative Zen Touch USB Docking Probl

Hi and thanks for looking:
I was trying to dock my Creative Zen Touch a few minutes ago, the way I usually do:
. I have Creative MediaSOurce open
2. I plug the USB cable into the Zen
3. It's docked.
But that didn't work. The "DOCKED" screen came up on my Zen for about 2-3 seconds, then went away and went back to Now Playing. Now, this sometimes happens, but if I reset the MediaSource software and plug it in again, it is usually all set, but no. I've tried over 20 times, with different USB cables too, but I just can't get anything to dock. I'm going to try on another computer and if I can get it to work, I'm planning on backing up everything I have on it. I don't want to reset my 3000 songs that are on my Zen, so if anyone has any solution to this problem, I could really use some help. Thanks!!

well with my micro, logging off other users and removing other background programs, real player etc.. sometimes seemed to help. try restarting your system.
I believe that recently rolling back from WMP affects the vision

20 GIG Zen Touch MP3 huge probl

I am just trying to install the cd on my windows xp computer and get this message on all the installtions:
"the application failed to start because LZ32.DLL was not found"
how the heck do I fix this and actually get to use my Mp3 player?
I called creative and they said it was a windows problem and to reinstall windows, so I now have 2 sets of windows xp on my computer and still the problem is not fixed. I have been everywhere and just want to download the software to get this thing working. Anyone know what I can do to remedy this problem? I am in dire straits over this issue, it sucks big time to have this and nothign to install on it to work except that classical crap pre-loaded on it
thanks,
scottMessage Edited by sho89mtx on 2-6-2005 05:36 AM

Scott,
I was searching through the internet for this error and I found this. You might want to check them out and see if it helps you.
As quoted from an Internet source.
LZ32.dll is a file needed by Windows to run the setup and apparently is missing from the system directory for some reason. You'll have to repair it using your XP installation CD (if you're using XP that is). I'll give you the steps needed to fix this problem but if you're unsure about what it is you need to do, it may be best to ask someone else to help you. Here's what I would do (for Windows XP):
Locate the lz32.dll in your c:\windows\system32 directory. If it's not there, that explains why it won't work. If it is, the file might be damaged. Now find the file "LZ32.DL_" on your Windows XP CD (should be in the I386 directory) and use a program like Winrar or 7-Zip to extract the lz32.dll from that file. Overwrite the old lz32.dll with the new one, and see if the setup.exe works.
Jason

Zen Touch 40 gig Transfer Probl

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