Zen Touch - can't start recovery mode

I have also been trying to fix my frozen Touch, and followed Bismarck's instructions carefully, but after loading the Firmware 2..0 my Touch now opens to a screen that says
"Now Playing"
"Add music from Library"
"Press menu Button"
Pressing Menu button does nothing, and scroll bar does not work, and it is not possible to make Recovery Mode start by inserting pin in Restart hole whilst holding Start/Pause.
Everybody else seems to be unable to get out of Recovery Mode, but I cannot make it start!
Any suggestions as to what I am doing wrong please? Thanks

Update: I've now uninstalled and reinstalled the software (player and MediaSource) from the laptop. I've also reinstalled the device driver, since this didn't seem to come across in the full-software installation. No change in symptom: laptop still won't loan library from player. Thanks.

Similar Messages

ZEN TOUCH 20GB - Stuck in Recovery Mode, during Firmware upgrade. HEL

Ooooh dear.
Me and my Zen Touch are completely stuck. Decided to upgrade the Zen's Software and Firmware and am now in deep trouble. Here are the steps I took.
First I sensibly backed up the 2000 songs on the player to my computer. Then I updated the MediaSource software and restarted the computer. Then I decided to go for the big change and downloaded the new PlayForSure firmware installation and that's where the problem starts - It never completed the installation, which I had to manually stop. I knew as part of puting this new Firmware onto the player, the Zen would be wiped clean, which it has. However, I now cannot get it out of recovery mode and it will not respond to attempts to download the new (or any) Firmware onto it.
What I now get is:
-Plug the Zen in, the computer recognises that there is plug and play equipment attached and makes the appropriate noise.
-The Zen will switch itself on as a response (or I can do it manually), with a normal-looking startup. It then briefly flashes a screen saying "Firmware Problem" before going into recovery mode.
-If I choose Clean Up, it takes a few seconds to clean the now empty disk, and returns to the recovery menu
-If I choose Format All, pretty much the same as Clean Up
-If I choose Reload Firmware, it warns me that the firmware will be erased. And asks if it should reload it via USB. You say 'yes' and it briefly flashes up "Start firmware update now" before returning to the recovery mode menu.
And finally, if I select Reboot, that's exactly what it does; the computer recognises that it's turned off, makes the noise, and recognises when it's turned on again.
Trying to download the Firmware from the computer, however, has turned into a nightmare. I've tried downloading the PlayForSure firmware and old Firmware from the files on my computer (running XP, by the way). And I've also tried prompting the Zen starting up the Media Source software, BUT they all claim that the player is NOT connected! Even though it is! The Zen switches on and Windows makes a sound every time I connect or disconnect it!
So what to do? I'm stuck in this vicious circle and no matter what random tricks I try, I can't get out. The player needs Firmware, but the software on the computer claims the player's not connected.
The player is now more than a year old, so I can't return it, and Creative's less-than-generous telephone support is not an option, so I'm left to any imaginati've and kind-hearted subscribers to this list to offer suggestions.
HELP!
Mark in the UK

My son?s Zen simply turned on one morning and refused to do anything except enter recovery mode, giving a firmware problem error and Creative Zen v0.0.58After an hours research I solved the problemI hope this helps someone out, but remember anything you do is your responsibility not mine, continue at your own judgment
Creative site SingaporeDownload driver and firmwarehttp://sg.creative.com/support/downl...ype=0&x=30&y=6
download driverCreative Zen and Jukebox Driver Upgrade version .30.03
firmwareCreative Zen Firmware .00.02
Install driver, connect Zen, should show up in my computerAnd yes, when you open the Zen from there it WILL say not correctly connectedBecause the firmware is corrupted! But it is connected Go to the firmware file and double click, the firmware software will connect to the ZenAnd overwrite the firmware. Follow the on screen instructionsYou may get a warning that the firmware is the same version etc. just do it, as at the moment the Zen is useless. Good luck and if it works repay me by helping someone

Zen Touch 40 Stuck in Recovery Mode During Firmware Upd

I never had any problems whatsoever with this player until I decided to update the firmware. Now it is stuck in recovery mode. I have tried all of the steps listed on the support pages and nothing works. I have tried it on 2 difference computers and the player is not recognized. Of course it is out of warranty and Creative wants to charge just about the equivalent of a brand new player to repair. Does anyone have a solution for this?

I did the same thing, my unit was working perfectly.
I just read that these players have a laptop 2.5 hard dri've installed in the unit. If this is true, the next chance I get, I will take my unit apart (40 gig nomad zen xtra) and see if I can reinstall the firmware directly. It's probably what they do at the repair sho
ps.
Check it out, It may be worth a try!!!

My Zen Touch is stuck in recovery m

Hi?My Zen Touch is stuck in Recovery mode, it's deleted it's firmware and can't seem to load anymore. The PC knows it's connecting, because it opens Media Player 0, but Media Player says it's not connected. Creative's advice was to: - . Uninstall all Creative software & drivers
2. If you have Windows Media Player installed then uninstall both it
and Windows Media Player runtime (will require a reboot for each
process). This is done by going to the Add/Remove programs and
uninstalling (This will put your PC back to WMP0).
3. Re-install the Zen Touch drivers from the Creative website and reboot
4. Plug the Zen Touch in.
5. Make sure you have the firmware update ready, run it but do not click
on the language bit yet, leave the mouse hovering over your language
selection.
6. On the Zen Touch's Rescue Mode, select "Reload OS"?
7. As soon as it flashes up "Reload new firmware now via USB" click the
language button
8. The PC should find it and allow you to re-load the firmware. (This
may take a few attempts)
9. Once complete, click close and restart the PC. Everything should now
be fine.
0. Once you are happy you can re-install WMP and it will work fine.
If the following steps doesn't work, do try the steps on another
computer if possible.
It didn't /doesn't work. Can anybody tell me how to recover the **bleep** thing?Latest advice from Creative? Buy a new one!!!

Sounds like the hard dri've heads are jammed. Do you get a faint clicking followed by the recovery menu on bootup?
You can try the advice here, at your own risk.

HT201263 My iPod touch is stuck in recovery mode, but when I connect it to my computer to restore it, my computer does not recognize it. It does not appear as a device in my iTunes. What can I do to restore it/make my computer recognize it?

My iPod touch is stuck in recovery mode, but when I connect it to my computer to restore it, my computer does not recognize it. It does not appear as a device in my iTunes. What can I do to restore it/make my computer recognize it?

DId it successfully connect to this computer before?
Try:
iOS: Device not recognized in iTunes for Windows
or
V
Also try placing the iPod in DFU mode and then try restoring
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

Creative Zen Vision 30Gb Stuck in Recovery Mode, Freezes when trying to deal with Firmware

My Zen Vision is stuck in Recovery Mode. The PC recognizes it but it comes up as 50mb Storage Media. When you touch Reload Firmware or Format All, it freezes and you have to pull the battery out to shut it off. I don't know what to do. Charges fine, never said anything about HARDWARE issues, just can't get it to not freeze when trying to load firmware back onto it.

I did the same thing, my unit was working perfectly.
I just read that these players have a laptop 2.5 hard dri've installed in the unit. If this is true, the next chance I get, I will take my unit apart (40 gig nomad zen xtra) and see if I can reinstall the firmware directly. It's probably what they do at the repair sho
ps.
Check it out, It may be worth a try!!!

Ipod touch is stuck in recovery mode with a error code 9

my ipod touch is stuck in recovery mode and when i try to restore it getting an error code 9

Error 9: This error occurs when the device unexpectedly drops off the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
From:
http://support.apple.com/kb/TS3694

HT201210 my iPod touch is stuck in recovery mode- it shows the plug and the disk.. please help me to fix this

my ipod touch is stuck in recovery mode... how do i fix this.. my itunes has the latest version

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod touch 4G stuck in recovery mode- it won't even go into DFU

When I accidentally disconnected my iPod touch 4G during an update yesterday, it automatically went into recovery mode (the screen with the USB cable pointing up towards an iTunes logo). Now it won't turn off, it is recognised by neither my laptop nor by iTunes, it won't even go into DFU, so there's absolutely no way, as far as I can tell, to fix it. I've looked all over the internet, and the only other person I can find who has experienced a similar problem hasn't received an answer in about a year. (https://discussions.apple.com/message/17278012?searchText=iPod%20touch%204G%20st uck%20in%20recovery%20mode-%20won't%20even%20go%20into%20DFU#17278012https://dis cussions.apple.com/message/17278012?searchText=iPod%20touch%204G%20stuck%20in%20 recovery%20mode-%20won't%20even%20go%20into%20DFU#17278012)
/message/17278012?searchText=iPod touch 4G stuck in recovery mode- won't even go into DFU#17278012https://discussions.apple.com/message/17278012?searchText=iPod touch 4G stuck in recovery mode- won't even go into DFU#17278012This is the first time I've had any issues like this, and my iPod isn't jailbroken, so I don't see why it should have happened at all, but its really driving me round the bend. Any help would be much appreciated.

Did you try the bold
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPod touch is stuck in recovery mode and my lock button is broken what do I do

My iPod touch is stuck in recovery mode and my lock button is broken what do I do?

What happens when you connect to computer and restore via iTunes?
iTunes: Restoring iOS software
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPod touch is stuck in recovery mode and won't restore?

Okay my Ipod Touch is stuck in recovery mode and will not restore because "the ipod software update server cannot be contacted". I have tried to restart my computer, restart my ipod, tried different computers, and re-intalled AND updated my itunes and it still will not restore. It is stuck on the picture of the usb cable pointing to itunes and won't do anything else. I'm trying to restore it because my memory was full and I wanted to clean it out and now the ipod is useless, please help me restore it!

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

How I can access the recovery mode in my Toshiba laptop

Hello,
I want to know how I can enter the recovery mode in my Toshiba laptop A105
I lost the recovery CD, do I need to purchase it or download it !
Please help
Solved!
Go to Solution.

Satellite A105-S2081
If you can locate a Windows XP installation CD (and a valid product key for activation), you can install it yourself and then add all the drivers and utilities here.
Otherwise, you're better off ordering recovery discs from a third-party. That will include preinstalled drivers and utilities, and Windows will be already activated.
   Digitalmedia-labs.com
   Recovery-Disks.com
   MyRecoveryCDs.com
   Recovery-CD.com
   RestoreDisks.com
   RestoreCD4u
-Jerry

I have an Ipod Touch that is in recovery mode right now. I hooked it up to iTunes, and followed the steps to restore it, but it will only restore about a quarters worth of the bar. How do I get it to load past that certain point?

I have an Ipod Touch that is in recovery mode right now. I hooked it up to iTunes, and followed the steps to restore it, but it will only restore about a quarter of the bar. How do I get it to load past that certain point?

- Reboot the computer
- Try another USB port and cable
- Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I was wondering if someone can help me with my problem. My ipod touch has been in recovery mode for the past three days. I keep trying to restore it but it keeps saying "The ipod cannot be used because the Apple Mobile Device is not started." Help?

I was updating my itouch that was jailbroken then it just went to recovery mode. I don't what to do anymore.

When I went to services and clicked on Apple Mobile Device, I could not see stop the service.

Why Can't I put my Ipod Touch 2nd generation into recovery mode?

I have an ipod touch 2nd generation. I set a passcode on the ipod and then i forgot it. i tried everything and nothing worked and eventually it got locked fully and says "connect to itunes" on it. This is a problem because i no longer have the computer that i last synced to. i have a new laptop now and i threw away the old one.
I know how to fix it. I just have to put it into recovery mode and then restore it.
For some reason, i can't put it into recovery mode. I tried all different methods.
these are the ones i tried:
https://support.apple.com/kb/HT1212?viewlocale=en_US&cid=acs::itunes_help
http://www.youtube.com/watch?v=rm2D7-PCTaw
i tried a couple more but i lost the links of them.
when i try to do the part of recovery mode where you have to start up the ipod. it doesn't go into recovery mode. it just starts up and pops up on itunes saying i have to unlock the ipod in order for the device to connect to Itunes!
Please help!

Nevermind! after countless tries, i was able to get it into recovery mode!

Zen Touch - can't start recovery mode

Similar Messages

Maybe you are looking for