Zen touch connecting prob

I bought the zen touch yesterday and since then I have not succesfully been able to dock it to my computer. I followed all the instructions and have uninstalled/reinstalled several times. In device manager it says that the zen touch is working properly, but whenever I open nomad explorer the device blinks "docked" a couple times then goes back to the menu screen. I was wondering if anyone could help me?
Thanks

I wouldn't recommend installing software *after* the Zen is attached, this can cause other problems with the driver not being found by the player.
I would recommend to the original poster that you make sure you get the latest drivers, firmware, and MediaSource from Nomadworld.com downloads. Install this with the Zen *not* connected, then when all is done and the PC is rebooted connect the Zen.
If you're still having problems there's lots of advice here in the Zen FAQ at Nomadness.net.

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Zen Touch connection prob

my XP pc say that my zen touch player is not connected but i have it connected through the USB. it was working before but it froze and i have to update the firmware but i cant until its connected. please help. thanx.

ya i can connect the player but my pc doesnt even recognize it. it always says its not connected. i've tried reinstalling all the drivers and using different USB ports but nothings worked so far.

Creative Zen Touch connection prob

Hi, I've had my zen for a few months and it's great. But I reformatted my computer last week, and I've been trying to load music on to my zen. I can install the software just fine, restart, ready to go, but I connect my zen to the computer via the usb cable, and my computer becomes very choppy, I can't access Task Messenger, and I have to reboot every time.
Has anyon else had this problem? Or am I doing something stupid and not realizing it's
Any help is appreciated

Alright, I went through and installed every update for my Zen Touch from that website. Drivers and software all updated fine, went to update my firmware, after restarting, plugged in the Zen, Same thing happened. Computer started chugging along as if something was eating the cpu. Well, I managed to get the Task Manager open before the slowdown began, and a process called winlogon, which I'm assuming is part of windows, as it's always been in task manager, was using 99% cpu. Now, I've NEVER seen this program do anything, let alone eat every ounce of my processors power.
Does anyone knoww hat is going on here? I'm going to call tech support tomorrow and see if they can help me, but I"m not sure how much good that will do.

Zen Touch connecting to a hi-fi through a USB p

Hello all,
Just a quick question, has anyone managed to get there Zen (Touch) to play through there hi-fi using a usb port on the hi-fi.

I've *heard* that some people have had success connecting MTP/PlaysForSure devices to various systems, Xbox 360s, etc. The system has to be made for this functionality, which theoretically works with any MTP device. However, Creative didn't design their players with this in mind (it wasn't available yet I think), so we don't officially support it. However, please do post here with the result if you try it!
Dale

Zen Touch Connection Frustration

Im trying to in vain connect my Creative Zen Touch to my PC (XP Pro). When I plug into USB, the USB connection doesn?t register?instead, the Zen turns on and starts playing music. I think this is the root of the problem, but I?ve tried all the suggested fixes (at least the ones I?ve picked up so far). The Zen is recognised in Device Manager?with an exclamation point (driver not loaded). According to the Zen menu, firmware version 2..0 is loaded. I?ve downloaded the firmware file from the ?net to attempt an upgrade, but it won?t load (probably because it won?t soft connect). I?ve reset the unit numerous times but I?m just about out of ideas. Is there another driver I?m missing and if so, where can I access it's Other than that, has anyone out there had a similar experience?
Thanks

smokey wrote:
Coachop94
I have re-booted the player. I've just reinstalled wmp0, but it doesn't find my player in sync mode.
Thanks
Did you do the Cleanup>Reboot thru Recovery /Rescue mode? Instructions here? http://forums.creative.com/creativel....id=5536#M5536? & DO NOT CHOOSE? ANYTHING TO DO WITH THE FIRMWARE. The reason for stressing that is you already have the updated one & the player doesn't have a firmware problem,& the that function will erase it rendering the player useless without it & the computer is not seeing the device properly. Now with all that said.
What Creative software do you have installed on your computer?DId you uninstall the player thru Device Manage? If not while the device is connected open Device Manager find the player in the list highlight? & right click choose uninstall. When that is done disconnect the player & Reboot the computer Then connect the player using a REAR usb port & allow Windows to install it again. Then check Device Manager to see that the driver loaded properly.Let me know if it gets working. I can tell you it is a computer problem & not the device. You may want to read thru this Sticky if you have not already http://forums.creative.com/creativel...hread.id=73478

Zen Touch USB Prob

my player recently showed 'Firmware problem' so i had to go to recovery mode and reinstall firmware, and also format the hard disk.
The problem i have is that when i plug the player into the USB slot, it comes up with a message that says 'Hi-Speed usb device plugged into non hi-speed usb port' or something similar. then i click on the message like it says, and it shows me a diagram of my usb controller branching off into each individual port. the creative zen bit has a yellow symbol with an exclamation mark which usually shows when there is a problem with the connection
the bottom line is, windows is not communicating with the player at all, even though i have gone through the CD installation twice. This was a problem for me when i got the player, but i got it working after a while, can't remember how...
anyone got any ideas how to solve this?

Hi
Not sure if its of any use but have you checked the version level for your Zen Touch, it may have been updated and so you will need to download new drivers and Software to mange your Zen.

Zen touch 20go prob

Hello, I have buy my zen touch 20go last 0/05 and it doesn't wants to work like an external hard disk whereas it's specified in the user manual that you can use it as an external hard disk. I have update all my drivers and firmware and all but it doesn't change anything.
Please help me!

It will never work as an external hard dri've. It will only been shown up as an portable device wich dosn?t have a dri've letter. you just can use the nomad explorer to put data files on it but you have to have installed the drivers and nomad explorer on all the computers you want to connect the touch.

Zen touch connection issues with Creative softw

I?ve updated my Zen touch to the play for sure drivers and since I?ve done this the creative software does not recognise when the ZT is connected (Nomad explorer). However windows media player and HMV digital do recognise the connection and allow me to sync songs to the payer. I?ve tried loading the ?Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players? update, but this doesn?t work as it won?t recognise my ZT as connected during the installation! I?m running WMP and IE7 on my computer and have already tried the registry change mentioned to solve connection issues but this doesn?t help either.
Any suggestions or anyone else having this issue?
Thanks

Sounds like an incompatibility with the card, which is surprising as NEC cards are usually no problem. There are various things to try as mentioned in the FAQ post (search on "connection problems") but I think you need to focus on making sure you have the latest drivers for the card, as well as the player itself.

Zen Touch Connection AND Firmware proble

after installing the firmware upgrade 2.. my player was not recognized in CMS or any other player although it was visible in the device manager and Windows says the driver is installed and works properly. I tried to reload the firmware through the recovery mode but now the installation is impossible because the computer says my ZEN TOUCH IS not connected. I tried it on different computers where my zen always worked but there as well it failed to be recognised. I read all the complaints on the forum,all the possible suggestions, tried the solution SID0053 but to no use. I really hope I will be get useful information te get out of this mess.
Best greetings
Gilbert Tenret

Hello Brotsalami,
Yes I did all you mentioned. I had already all the software you mentioned and after a difficult start it worked but then my ZEN TOUCH (what's in a name!) wasn't recognized anymore.Now I just want be able to reload the firmware but then i get the message that my player is not connected although windows recognizes it!!
To Jason or anybody else from Creative: I would appreciate a helpful reaction from any of you.

Zen Touch connection probl

I have a 20GB Zen Touch purchased back in 2005. Lately it has been unable to connect to my computer. The driver is installed fine, Windows detects it when I plug in the USB cord, it appears in My Computer, and I'm prompted to let it sync with WMP.
The problem is that it has no firmware at the moment, and when I try to install the latest firmware, the installer tells me: "Your player is not connected, please connect your player." I get a similar message when I try to install MediaSource. I've tried fixing the USB permission issues with Regedit, and it doesn't help. Neither does repeatedly restarting and reformatting the player. This is not an issue confined to my specific computer, because I've tried it with a different laptop as well.
Can anyone suggest something?

From FAQ:
Can a Creative player work on an Apple Mac?
It isn't officially supported, but some kind folks out there have written freeware applications to get your Creative player working with Macs. XNJB provides support for the Zen players, and requires OS X 0.3 or 0.4 (check the site for full details). MuVoHelper solves some problems with getting the MuVo to work optimally. The iTunes Zen plugin should support all Zen players. Note if the link to the plugin is broken just Google "iTunes Zen plugin" to find other sources. Also note there's no guarantee that these programs will work with the Mac, so if you have issues you should address your problems to the developer(s) of the relevant program.

Zen Touch Touchpad Prob

Anyone else experience a problem where the touchpad stops working for any amount of time. For no reason it stops working, either when i first turn it on, or while im using it. It wont scroll, it won't detect my touch... however the buttons still seem to work like I can go back to the menu screen. Is this a common problem, I dont like it very much and am pretty sure I'm gonna have to exchange it.

Hello everyone... I purchased my Zen Touch 40GB on 2/3/2004. For the past fi've months, I've never had a problem with the device, not even a need to reset, until today. The touchpad no longer works. It only functions sporadically despite resets, clean-ups, and a reinstall of the firmware. It's doing the same thing cited by the OP. Does anyone know of a fix for this. If I had to return it to creative, any ideas what it would cost to repair? I hear they give you a refurb back. I have 9002 tracks on my player and would hate to lose them. Any help would be appreciated. Thanks.

Zen Touch display prob

It's not a big deal, but having just received a replacement Zen Touch after my last one froze, there's a display problem which is annoying me...
Whenever I open a "window" within the screen (for instance, the volume control, or the window that opens when you click on a band name - "Play / View Albums / View tracks" etc), the vertical bars at either edge continue outside the "window" and on to the top and bottom of the screen.
Should I be worried, or do I just have to learn to love it's

Problem has been solved with a simple reset
I switched off the Zen
Then pressed the play/pause button and inserted a paperclip into the reset hole
Then removed the clip and released the play/pause button
Interestingly enough I didn't get prompted to format the phone or anything else, but it has cleared the problem.
Weird I think - but seems to have worked.
I had downloaded the latest OS/Firmware incase I needed to format and wipe the whole thing, but it wasn't needed.
Thanks for the responses though.
Cheers.

Zen Touch pausing prob

Hi all,
I have a Zen Touch, bought in November, with the latest firmware upgrade. The problem I've been having recently is while playing songs they suddenly pause for a second or so then start again. Sometimes other songs start playing in the middle of a song, then it goes back to the one shown on the screen. Any ideas how I can fix this?
Thanks!

Do a disk clean up from the rescue mode. It takes a couple of minutes and it rebuilds the library.

Zen Touch freeze prob

Today, my Zen Touch decided to stop responding...to anything. When I power it up, it goes to the last song I had played, but it doesn't respond to any buttons at all. I can't even turn the unit off until it idles for 5 min and shuts off itself. The player however does respond to Media Source and I can add and remove music to it. I tried running rescue mode but to no avail because nothing shows up on the screen. I had the player for a little more than a week now and I never dropped it or anything like that. Any suggestions?

Ok, I made it into the recovery console, but I erased the firmware =$
How do reinstall new firmware? Creative has zero firmware updates for the zen touch, not even the original firmware is listed there. Now I can't use my player at all! HELP!

Zen Touch Screen Prob

I have had my Zen Touch for almost 2 years, and have never had a problem with it until yesterday. The screen is now completely blank. The blue backlight and blue power light still work, as do all of the buttons. It still plays all of my music, but the LCD screen is completely blank so I can't see the song, album title, track time, etc....
I've tried the reset button a few times, turning it off and on, and even plugging it into the charger, all with no success. I'm in the process of running the battery down to see if that helps, but I doubt it will. Anyone face a similar problem or know of a solution? Is it broken for good? Please help!
Thank you!
-Jeremy

Yes,
I've got the same problem. The unit is about a year and a half old now. One day it worked and then poof it didn't.
I sure don't know of a solution at this time. From reading the posts on this forum it sure seems like this is a fairly wide spread problem which has a lot of consumers very upset with the poor quality of this unit. As many people have posted I find it hard to imagine that the cost of getting the unit repaired would be warranted.
Up until this point I was very happy with the unit and because of this both of my children have Creative products (a Micro and a Vision M).
I wonder if we have any makings of a class action suit here?
I can tell you this, if either my daughters or son's unit give less than acceptable lifespan then I will never, ever consider purchasing another Creative product again. Great performing product, very easy to use, lousy lifespan (seem to be pre-programmed to die shortly after warranty - seems to be a common trait of electronics these days).
I'm currently considering the Toshiba MP3 products - looks very nice, hopefully better quality.
Please post any solution to this problem or information regarding getting the unit repaired.

Zen touch connecting prob

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