Zen touch connection issues with Creative softw

I?ve updated my Zen touch to the play for sure drivers and since I?ve done this the creative software does not recognise when the ZT is connected (Nomad explorer). However windows media player and HMV digital do recognise the connection and allow me to sync songs to the payer. I?ve tried loading the ?Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players? update, but this doesn?t work as it won?t recognise my ZT as connected during the installation! I?m running WMP and IE7 on my computer and have already tried the registry change mentioned to solve connection issues but this doesn?t help either.
Any suggestions or anyone else having this issue?
Thanks

Sounds like an incompatibility with the card, which is surprising as NEC cards are usually no problem. There are various things to try as mentioned in the FAQ post (search on "connection problems") but I think you need to focus on making sure you have the latest drivers for the card, as well as the player itself.

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