Zen Touch: Constant low batt

Hello.
I bought my Zen Touch in October, 2005.
When I wanted to turn it on yesterday, it said low battery so I put it on for charging.
After three hours of charging, it still said low battery. I put it on over night, but it still says low battery.
It's obviously broken somehow. Is there anything I can do to repair it, or do I have to return it to the store? (I hope I can repair it, I have my entire music library in there).
Thanks in advance for any help.

How did it revi've itself. I am having the exact same problem. I would really appriciate it if you told me how it got fixed. its really annoying.
thanx alot

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    With some good care you will most likely not need to replace the battery for to 3 years
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    On the Zen Touch 20GB player, is the battery removable?

    Falcora wrote:
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  • Q&A Guide about ZEN Touch 2

    Hey people!
    I had time to kill, and I've been around since a while now; I now own a ZEN Touch 2 since more than 6 months. I figured out I'm able to help quite a lot of people about this device, actually (even though I don't have an astronomic number of posts), and I felt like writing a little guide about common questions about the ZEN Touch 2 could help, why not?
    First of all, this is a guide applying to the ZEN Touch 2, I don't know about the ZiiO. Maybe my tricks will work on both devices, but I can't be sure about it.
    LAST UPDATED: November 23th 2012.
    Q: Why does my ZEN Touch 2 freeze so often?
    I've got 2 theories about why these freezes happen so often: I own another Android device, which have a fairly weaker processor than the ZEN Touch 2, and it does not freeze at all. So the ZEN Touch 2 is quite powerful! But even on Android 2.2.1, it's perhaps the installed stock firmware that is unstable. That cause the problem.
    Second theory, I believe the ZEN Touch 2 don't have much RAM availible! Around 200-256 MB. What's interesting here, is that my other cellphone does have a weaker processor (600 MHz VS 800 MHz), but it also have more RAM, 512 MB! That could be the reason why the ZEN Touch 2 freeze so often, when the device is basically running out of RAM.
    Or it could be both! An unstable firmware installed, and no enough RAM. Who knows?
    Q: Okay, but how can I fix this issue?
    There's no magic way to make your device running super-fast like any other smartphone, especially if the problem is the lack of RAM, rather than the unstable firmware. The number 1 solution, it's obvious: uninstall APPs. The more APPs are installed, the more RAM they use. The more your device is going to freeze/crashe. Myself, I don't have many APPs installed, only 17 (Some of them being like 500 Ko, or even extensions or themes, that are only 150 Ko). I use my ZEN Touch 2 only for listening to music, and browsing the Internet using Flash Player. It does the job well enough.
    What you could also do, is install the APK/APP Fast Reboot Pro. I have it installed, and it free your phone memory everytime you unlock your screen, or press the widget. Extremely usefull. That'll help to prevent the ZEN from freezing, a bit.
    Well, even though I have 17 APPs installed, including Fast Reboot Pro, my Touch 2 still crash, rarely. I've been experiencing a serious issue about my ZEN booting loop, for no reason at all! Had to boot in recovery mode, and wipe the data. Which lead me to think the stock firmware can also be the problem for unstability.
    Q: How do I install APPs on the ZEN Touch 2 ?
    Since the Market is unavailible (I've tried to install it without any success. However, seems like some people managed to install it, most probably with root. I've tried, but cannot get it to work, myself), you'll have to download APK files. You have the choice to download from ZiiO Space, or from any other website. Download an APK file, save it anywhere on your SD Card, then open the built-in APP "Explorer" on the ZEN. Lauch the .APK, install it, and you're done.
    Remember to check "Enable unknown sources" on the "Manage Applications" menu!
    A fastest method, you could manually download and install "SlideME". I've used it for a while, and it's a Android-Market / Google-Play "Like". It'll work without any problem on the ZEN.
    Q: Is the ZEN Touch 2 rootable ?
    Yes it is!
    First thing first, rooting your device will void your warrantee. I did it, since I live in Canada, and I have no intention of returning the device in California if it break. I am not responsible if you brick your device doing the process, even though nothing wrong should happens. If you don't know what is Root Access, you better not doing this.
    I've used the following method. It worked like a charm.
    Install the Z4Root APK. Now your Antivirus (Computer maybe, and ZEN Touch 2 antivirus as well, if you have one) will warn you it contain a malware. Z4Root is not a virus! Simply because it perform actions that can be dangerous to your device, that's why you get a warning.
    Launch Z4Root, and press the "Root" button (Not temporary). Z4Root will do the rest automaticly! Then your device will reboot, which is normal. Don't do anything during the rooting process, however!
    If the rooting worked, you should now see the APP "Superuser" in your APP Drawer.
    You still have the option to Un-Root your device - assuming you want to return the ZEN to the store, for example - by launching Z4Root again, and press the button "Un-Root". Simple as that.
    Q: Can you install a Custom ROM such as Cyanogenmod ?
    I've tried without any success... I was hoping install another firmware would make the device as stable as it should be.
    I installed ROM Manager, but when the APP ask you to backup your current bootloader and select your device, the ZEN Touch 2 isn't in the list, so I couldn't perform the backup.
    There are more complex ways of installing another ROM, but I haven't tested those. This is becoming quite dangerous.
    I requested help on XDA Forums, but haven't got any, sadly.
    Q: The GPS doesn't work !
    Okay, so I don't know if your device really is defective, but I can tell you about my experience; I always disliked Google Maps APP, since it requires you have a Wi-Fi connection availible to use your GPS. Not pretty helpful when outside.
    What I recommend you, is to install the APP Locus (Keep that in mind: the more APPs you install, the more your device will freeze.). Free version is powerful enough. What I like about this magical APP, it allows you to download maps, so that you can view them offline (They are pretty big in size)! Download a few maps, and activate your GPS, it should seek your position.
    I believe when people says their GPS doesn't work, it's mainly because the ZEN Touch 2 GPS is really slow to find your position. Really. I first had trouble with this too, and for the GPS do to his things, this can takes up to 15-30 minutes, no kidding. And when the GPS work, it have chances to loose your position randomly.
    So yeah, sad to say that, but the GPS on the Touch 2 isn't the best. My position is find instantly on my other 600 MHz smartphone (LG Optimus One).
    Q: What is the Recovery Mode, and how do I access it ?
    You can access Recovery Mode by holding the HOME button and then turning ON your device at the same time. This menu can be really useful, and even save your device, like it did for me.
    Here are the options availible:
    - Reboot System Now;
    - Apply Sdcard : update.zip;
    This is used to update your firmware if you're still on Android 2.1. You could also install Custom ROMs with the filename update.zip that you've put to the root of your internal storage. Highly not recommended to install any Custom ROM, since these ROMs aren't customized for the ZEN Touch 2, simply!
    - Wipe Data / Factory Reset;
    This delete all of your data on the ZEN, to bring it back to his original state. For some reason, when I used this option, it kept everything that's on my internal storage (Music, Pictures..). GLAD that did. What I've lost, were the APPs I installed, and my Android settings. My APPs were all backed up, so that was no big deal. I wiped the device 3 times, and I can confirm that the data in /mnt/sdcard (The internal storage where you put your music, on USB) isn't deleted. All you have to restore is APPs (If they're backed up, that's fast) and ZEN settings.
    Also, be advised that wiping the device does not "unroot" the ZEN - Superuser APP is still there, and the device is still rooted. Notice that if you have uninstalled system APPs (see below), the APPs won't be reinstalled automatically. You'll have to reinstall them manually, if you want them back - hope you have a backup of these APPs!
    I had to use this option to stop my ZEN from booting in loop. I thought it wouldn't change anything!
    - Wipe Cache Partition;
    Wipes the cache partition of the device to clear all the data accumulated there over use.
    Thanks to Haroon Q. Raja from AddictiveTips for the info.
    Q: Would you qualify the ZEN Touch 2 as a durable unit ?
    Well, "on the outside", yes. People (Not me! :P) dropped my ZEN twice, without any consequence (That freaked me out).
    Maybe I was lucky, don't know. But durable "on the inside", the firmware and all this stuff, it's a no-no. I should you have more chance that your ZEN will die for no reason because of the firmware, rather than die because you dropped it (Well, just don't drop it in the pool...).
    Q: The stock music player suck, I have no control at all !
    What I recommend you to install (Personally) :
    PlayerPro for the look;
    PowerAMP for functionalities. I used PowerAMP, since it sort my music better. I've switched to NRG music player, since PowerAMP became glitchy, for some reason.
    Both are shareware, but since there's no access to the Market, you have no choice, but to download illegally. I apologize Creative, for approving the download of APPs, but what else can we do? Simply make the Markey availible, that will sove this issue.
    If you plan on getting PowerAMP, get it here, along with the Full Version Patch (You HAVE to be rooted for this to work! Tested, and work in my case):
    http://forum.mobilism.org/viewtopic....fdb7e20fd84c70
    1. Unistall your current version of PowerAMP.
    2. Install PowerAMP.2.0.4.467 APK (Do not run it!)
    3. Install PowerAmpPatcher by ChelpuS APK
    4. Start the Patcher, and press the button.
    5. Reboot the ZEN, then start PowerAMP. That should do it.
    Warning: You will loose all your previous PowerAMP settings, however!
    Since the ZEN Touch 2 is not a Google cellphone / has no Android Market, this is the only way to have PowerAMP all the time on your ZEN.
    NRG Music Player is pretty decent as well, it can play different formats that PlayerPro can't. Still a shareware, but easy to download and install without hassle.
    Q: Which Photo Gallery do you recommend ?
    Everyone agree, nothing is worst than the Android stock Gallery, super slow, and doesn't sort your pictures at all! Again, I have 2 recommendations:
    Grab Quickpic or Picturen. Both are extremely light (500 Ko), fast and there are a lot of zoom steps, for us ZEN Touch 2 owners without any multi-touch support! You can also hide the useless folders, or add a password to these hidden folders, if you prefer!
    JustPictures! is also excellent, as well. Take a bit more space, a bit slower, but the interface is more attractive, and One-Touch zoom is supported. Some functions that are in QuickPic aren't in this APP, but I feel like JustPictures sort my photos better. I can put differents "accounts" or "folders" to sort all my pictures.
    Screw the original 3D Gallery!
    Q: Any browser I should get ?
    That really depend on what you do...
    Read this article, from november 2011:
    http://www.tomsguide.com/us/Android-...view-1705.html
    Opera Mini is lightning fast, but unfortunately, Flash Player is unsupported on this browser!
    Note: Avoid browsing the Internet with a ZEN full of APPs, you'll get in trouble. I did this, and this was a nightmare, freezing all the time, have to reset...
    I do this now, but with my 17 APPs installed. It's quite OK, I should say. Especially that I use Flash Player a lot.
    Q: Any Home Replacement you recommend ?
    I've been using Go Launcher Ex for a while, because it's resonably fast, beautiful and way customizable; ADW Laucher is pretty fast, too. I've now switche to Nemus Launcher - way lighter (The GO Dev Team applications really are getting bloated by useless features, sadly), and still pretty beautiful. Go Launcher Ex is more customizable, but is getting bigger and bigger in size (And RAM, maybe. Not sure.). 8-10 MB or up for an APP? Even for a Home Screen, I hope you're kidding me.
    Both APPs allow you to add folders to the APP Drawer ! Excellent!
    Q: I want to disable / customize the lockscreen.
    Disable the lockscreen: NoLock;
    Customize the lockscreen: WidgetLocker.
    Q: Does the games play well ?
    Yes, pretty good, with the 800 MHz processor of the ZEN Touch 2 !
    Comparing it to the 600 MHz processor of my LG Optimus One, there really is a noticeable differece in fluidity. The vast majority of the games doesn't lag on the ZEN Touch 2, that's great.
    If you want to try those games emulators (SNES, Genesis...), go ahead, they work decently. Unfortunately, since the Touch 2 doesn't have multitouch, that's a problem, but try to set Left-Right as volume Up-Down to move your caracther, it's pretty playable and fluid enough. The best games are the RPGs, for sure, since multitouch isn't necessary at all.
    There are also 3D emulators, such as N64oid or PSX4Droid; these also work, but watch out! At that point, 800 MHz is not enough for these games to be "playable". Super Mario 64, for example, is the most playable game availible for N64oid, and still then, it is really slow (Not that enjoyable, seriously).
    You're free to try N64oid or PSX4Droid for fun, but just saying, if you want to freeze your device, this is the way to go.
    Super Mario 64 shouldn't freeze instantly your device. However, Mario Kart 64, Donkey Kong 64 or Tony Hawks (Tested) freeze your device for sure - you wouldn't even get past the "Press Start" screen. My advice: only try Super Mario 64.
    Still then, the ZEN does play games (2D or 3D) smoothly enough!
    Q: My ZEN keep booting in loop! What should I do ?
    That happened to me once in a while, and this is freaky.
    "ZEN Touch 2" screen, "Touch the Sound of Perfection screen" again, and again, and again...
    First: wait. Maybe it'll boot
    If your launcher still doesn't start, reset button (Inside the SD Card slot, very tiny) is your only choice, of course. Reset, then power it up again. It booted for me all the time, except once.
    If that still doesn't work: Recovery Mode, like stated earlier.
    Now, here's what could happen if you reset during the boot sequence; I got this extremely annoying problem like 3 times. Hooray, you can get to the launcher!
    Now, what can unfortunately happen, is that you get random popup like "SmartKeyboard Pro Force Close", this stuff. You'll keep getting these popups. That mean the vast majority of your 3rd Party APPs are corrupted, and you'll have to uninstall, then install again almost every single APP... This is a serious pain!
    Now, don't install again. It is very important that you uninstall first, then reinstall. Otherwise, it won't work. Luckylli enough, your stock APPs will remain intact (Default Music Player, ZiiO Space, Explorer...)
    Hope you don't get this problem!
    Q: The ZEN freeze at "Touch the Sound of Perfection" screen...
    I would suggest you to wait for a while; I guess it's because the ZEN is getting too hot. Reset the device so it can power OFF, and wait for the ZEN to cool down a bit (Do not reload it, unless you don't have the choice to.), and try again later. Also try to connect the ZEN to USB, it'll power ON on it's own, perhaps it'll get to the Home Screen. If it still freeze, too bad: do a factory reset (that should work).
    Q: Can I uninstall preinstalled System APPs (ZiiO Space, Audible, Default Browser) ?
    Yes, you can! I'll show you the easiest way to do it!
    If this isn't appropriated, ask me Creative, I'll remove this question.
    First, you HAVE to be rooted, again!
    Second: doing this can be seriously dangerous if you delete a APP that is required for the system to work, you could really kill your ZEN! Again, I take no responsability if you kill your ZEN because of this!
    Okay then, download the APP SDK Stock APP Removal (Thanks to the developpers!):
    http://www.google.ca/url?sa=t&rct=j&...vTHqe6KdBudQLg
    Install it (If you have an antivirus on your ZEN, it'll detect it as dangerous. Ignore it. It's normal, since the APP allow you to delete system APPs, which can be dangerous), run it.
    You can now see a list of every single APP installed on your ZEN, including the system APPs. ALWAYS make a backup of the APP when you delete one! The APP itself being extremely easy to use, no need to explain how it works, you'll understand it by yourself, for sure.
    Just keep in mind, it is your responsability to verify if it's safe to remove an APP or not! Always check!
    I used the APP to remove ZiiO Space, Audible and the default Browser (Without any consequences), since I never use those. Not sure if it's safe to delete the default 3D Gallery.
    Mainly because I want to free up the most space as possible on my ZEN to avoid freezing issues, of course!
    Q: How can I backup my APPs ?
    It's quite easy to do. I've realised backing up my APPs was very important, on the ZEN Touch 2, since you never know when the device is going to freak out, when you'll have to do a reset, and that your APPs get corrupted!
    You can of course use Titanium Backup, but I would recommend Smart App Protector / Pro, for his simplicity.
    The main purpose of this APP, is to password/pattern-protect your APP (Which does the job perfectly well), but you can also backup (on SD Card, well, ZEN internal storage) and restore your APPs extremely easilly. No root required, here!
    This APP completely saved me, when I wiped my device...
    Q: What about my contacts ?
    In the stock Contacts APP, there's an option to do a full backup of your contacts, on the ZEN internal memory.
    If for some reason, you can't find it, download the APP Go Contacts Ex (In my opinion, the best contacts APP availible). This APP also have an option to backup and restore your contacts super easilly.
    Q: In some cases, the ZEN Touch 2 isn't loud enough!
    Something I would recommend is using a different music player with an equalizer. PowerAMP + PowerAMP patcher should do the job. Open the equalizer and increase the value of the first bar on the left. You'll get a small volume boost. I do use it for some tracks that have the volume REALLY low.
    Q: The Agenda / Calendar does not work at all! When I start it, I get the message "You have no calendar" !
    Dear calendar... It's always been a pain to set the calendar on the ZEN Touch 2, since it's not a cellphone...
    2 recommendations:
    First: forget it. I've tried, and seems this is possible to get this to work, but quite uneffective. First, you should download the APP Calengoo, a more than excellent calendar. It'll sync with your Google Calendar, so try using a Gmail account, to get it to work. It seems to have troble with the sync, and it doesn't work all the time.
    Haven't done this in a while, this is seriously a pain. I'm using the calendar on my LG smartphone anyways. I won't be able to help that much about this issue.
    Second: what you could do instead, is to download the calendar Jorte. It's a standalone agenda, so it does not requires sync to work at all. It'll work without any problem on your ZEN, you don't have to set-up anything.
    However, I fairly prefer Calengoo over Jorte, way more powerful.
    Q: Where's the reset hole?
    Inside the micro SD slot. You can use a lockpipe (recommended) or a linguee mine (less safe).
    Q: Is the battery removable?
    Unfortunately, no. Unless you manage to open the ZEN in a very specific way, using a knife and a hairdryer to make the glue melt, I've read. You should probably gain access to the battery this way, but I've been completely unable to know the exact battery type (Lithium-Ion, but details), so replacing it would be a real pain. Creative couldn't help me, since they do not encourage self repair; they recommended me to purchase another device if this case happen, which I honnestly find pretty ugly.
    Q: The default Android keyboard is not good enough...
    The APK "Smart Keyboard Pro" is the answer.
    Q: I would like to quickly turn ON WiFi, and ajust screen brightness without going in the Settings all the time.
    Grab the APK "Extended Controls".
    That's it, hope this guide was helpful!

    Originally Posted by agrimstad
    This Q&A guide was enormously helpful to me with the zen touch 2, my first android device.
    I'm pretty happy with the device--everything pretty much works--but doubt my experience would have been so positive without this guide. I do have some observations as a kind of follow up.
    1. I'd recommend staying with Creative's web browser. I tried a couple of alternatives. I tried Opera and Firefox. I thought they were painfully slow. I quickly abandoned them. The default browser seems good enough. That's not really what I got the zen for.
    2. I bought PowerAmp. I had issues where it would work for a few days and then fail with licensing issues. Reinstalling fixed matters, then the licensing failure recurred. So I tried ProPlayer. To me, it's better. I like the way it handles folders.
    3. I bought Locus Pro. It's pretty good. I like the ability to download a map so you're not tied to the internet. The GPS is slow, but it does work.
    4. I did root the device with z4root. For me, the only advantage seems to be that I need to be rooted to get ClockSync to work. Being able to sync the device's clock with NTP is a really professional touch.
    5. I use Go Launcher Ex (paid version). One thing to mention is that the default launcher has a Bluetooth widget which doesn't seem to survive the installation of Go Launcher Ex. I installed another Bluetooth widget I found on AndroidPit App Center. By the way, this App Center seems pretty decent, since Google Play isn't supported. (I also use the SlideME Marketplace.)
    6. I like the Go Power Manager for monitoring the battery. It has a widget and power usage modes that are quite good.
    7. I don't seem to be having lock up problems. (Note that I only use the default browser). I think this may be due to my being really careful about RAM usage. There are a set of things I've done in this area. First, I use StartupManager. (This is a second reason to root the device.) This keeps the things running at start up to the minimum you want. I've also installed FastReboot. I run this from time to time. But there are two other things that I really rely on. One is the Go Task Manager. This lets you monitor RAM usage and kill things to recover RAM. Another thing I use is a widget--I can't remember where it came from--that displays RAM usage on the home panel and a button in the shape of a broom, which, when tapped, recovers RAM. I think this is part of Go Task Manager.
    8. It seems obligatory to have a scanner app for all the 2-D bar codes that have sprung up everywhere. I haven't seen any advice about which app is preferred. I'm using Unibet Scanner, which seems to work.
    9. Because Google Play isn't supported, I've had to get some things via googling for apks. One finds these in strange quasi legal places and I worry about viruses. I'd be interested in advice regarding a virus scanner.
    Thanks again for the guide. -- al
    Thank you very much!
    1. Maybe you want to try Dolphin Browser Mini / HD, it's pretty powerful. But if you're looking for a lighter web browser, you could give BoatBrowser Mini a shot, if you want to.
    2. I've read that PowerAMP cannot activate on a non-Google phone, which I find pretty ridiculous.. I have to patch it with an illegal app, but now I get that strange noise when my music play, and the app is basically dead, unless I reinstall and loose all my settings!
    7. That's the right thing to do. If you don't have much APPs installed, that shouldn't lock up.
    9. Same here. I've used Lookout Antivirus before, but you wouldn't be able to uninstall it, if you're not rooted. I've then switched to Zoner Antivirus (Free). Less known, but for some reason, I've read it detected more viruses than any other free Android antivirus.
    Enjoy the ZEN Touch 2.

  • Creative MP3 Players (Especially ZEN Touch 2) durability: satisfied?

    Hello,
    I'm willing to buy a ZEN Touch 2, it look so amazing!
    However, what I would like to know more: durability!
    Is the ZEN Touch 2 (Or any other MP3 Player from Creative) durable enough?
    I'll still have the year warrantee, but I'll need to ship it in the US, it'll need to be shipped at another adress in the US, and then shipped back to me (I'm in Canada).
    That'll be a though job, you know.
    My first MP3 , an Archos .5 Vision, died on me when it ran out of batteries for the first time; strangely, I reloaded it, and it had trouble booting.
    My second and actual MP3, Archos 2 Vision, has brokens contacts in the headphone jack... -___-
    Well, it still work, but it's really annoying.
    If you are a ZEN Touch 2 owner, please give me your feedback!
    Thanks you very much!

    Hi Gamex I have a Zen Touch 2 with GPS in the UK. In the first 3 weeks, it froze 3 or 4 times, and then finally died when downloading the Creative update to Android 2.2. You need to be aware that Creative Tech Support seem not to have yet caught up with the fact that they have a new type of MP3 player, and all the Knowledgebase articles they will refer you to are not relevant, as they deal with the older hard dri've type of player. It took me all but a fortnight of shouting to get them to authorise its return for repair/replacement, which is where it is currently. In addition, if you're going for the GPS model, advertised as 8GB, be aware it's capacity for music etc is a mere 4.gb, and any apps you download will eat into that. The way round this is to buy a big micro SDHC card (I got a 32gb one) which integrates seamlessly into the player. You can opt to put the apps on there if you so wish. That's the bad bit; the good bit is that it looks and feels great, and the touchscreen, while not as responsi've as some, is more than acceptable, to me at least. The sound quality is not as good as some other Creative players, mainly due to the fairly low spec earbuds supplied. Get some good ones, and the sound is fine, although strangely there is no equalizer facility. The FM radio, with RDS, gives quite astonishing reception on the move. You can import playlists from Media Player, but there is no option for crossfading, so you get a fairly significant gap between tracks. There are a fair selection of apps available, including an antivirus one (I see you were asking elsewhere about that) but you cannot access Android market; apps are downloaded from the Ziio website. Battery life is obviously dependant on what you are doing; wifi and GPS use will inevitably eat power before your very eyes. Using it for music was giving me around hours (less than claimed). Video playback (which is also very good) brings that down to around 4 hours. Overall I would say I was a little dissapointed with it, but that said having been without it now for nearly 3 weeks I realise how much I want it back, so it can't be all bad! Hope this helps? Regards Mike F

  • Zen Touch Battery Is

    Hi,
    Just recently I bought a Zen Touch. I've always charged after the "low battery" sign is displayed, played songs at 92 Kbps, and rarely used equilizer settings. However, I'm still beginning to notice severe shortening of battery life. Can anyone tell me what I'm doing wrong/what I should do to prevent this? Thanks.Message Edited by t3hggnore on 03-27-200605:32 PM
    Message Edited by t3hggnore on 03-27-200605:37 PM

    I agree that comment was totally uncalled for...
    Charging the battery when the?battery is totally depleated can do more harm than good especally with the type of battery in these players, I would reccomend that its charged as soon as the battery hits one bar on the display.
    Charging via USB is slower compaired to DC charging. If you use a DC adapter when your player's battery is almost depleated then it , charges faster and 2, it's supplying a fair enough voltage and current and also delei'vers a deeper charge compared to USB charging
    Message Edited by 2027746 on 03-28-20062:2 PM

  • Urgent HELP! need for my Zen touch (20

    Right here we go. I bought my zen touch online last year from a well known supplier. Absolutly brilliant mp3 plaey and happy with the value for money i got. The player did freee alot since i got it at inappropiate times eg. When i was on holiday and had nothing to reset it with. Recently i have been experiancing alot of problems. First one is that it froze so i reseted it, all seemed well until the Welcome screen came on and stayed like that for 0 mins and then it resumed back to normal. This has since continued. 2nd problem is every time i add a song from the computer (same process that i have been using since i got it) all seems well until.... i turn the player on select any song to play and the player results in PLAYBACK ERROR. So i reset , the player then freezes for another 0 mins and then is back to normal. This also has continued. And third and finally everytime i reset now i get the message rebulding libary and it is almost done and yet low and behold freezes again for another 0mins. Also i need urgent and quick help as my warrantty runs out in days. PLEASE HELP!!!! and to add to this i have tonight installed a new firmware and still experiance same problem. And almost forgot the player freezes for 0mins after every chargeMessage Edited by ruane89 on 09-30-2005 07:8 PM

    ruane89 wrote:how long does this disk clean up tkae and what does it actually do?
    As per the FAQ post:
    How long should a Disk Cleanup take?
    It should only take a few minutes, and no longer than 30 minutes. Anything longer than this and there is a problem with the player and you need to contact Creative Support.
    If this doesn't solve it then you really just need to follow the steps in the "My Zen is not starting properly, or goes into rescue mode, what should I do?" section of the FAQ post.
    As igedit says, the player does sound faulty unfortunately, so I would contact Creative Support.

  • Zen Touch Battery Drain When Doc

    whenever i am transferring my music to my Zen Touch through my computer, the battery in my Zen drains really quick (after maybe 4 hours of transferring, the whole battery could be drained). i thought when it's docked it's supposed to actually charge it's am i doing something wrong or is this a harware issue? thanks!

    Only the Micro charges when it's docked. Transferring files uses a MASSIVE amount of batter power. Best to be done with the mains adapter connected if you can.

  • Need help with my Zen Touch. I have no clue what's wro

    I downloaded some firmware a few weeks ago, and ever since then my Zen Touch hasn't been working properly. My current is version .0.03. As soon as I downloaded that my computer would not detect the player. When I plugged it in the USB I got three quick low pitched beeps, and then nothing. Since the player isn't connectng to my computer of course I can't transfer any music. I've tried to get it to connect a million times but it's always the same. I evn tried it on another computer so I'm guessing something's wrong with the player itself.
    Can anyone hel me please?Message Edited by Shart780 on 02-4-2006 08:09 AM

    because they are needed to detect your player, that is!
    just try it out, you'll do no harm by doing so

  • Zen Touch: problems starting, touchpad, new firmw

    This is a description, in chronological order, of the issues I have had with the Creative Zen Touch player.
    . Bought player, charged exactly as described and player would not get past Zen Touch screen. Tried everything without success, had player swapped by **bleep** Smith.
    2. WMA and data files added to new player without any problems. Players seems to work well.
    3. More files added, but I started receiving an error when trying to copy files to the player from the computer. It seems that the player requires significant power to talk to the computer, this problem was more prevalent on a computer with USB .. A full battery charge will work but this will be drained quickly, so the best bet is to plug the player into the mains while it is docked with the computer. This should be added to the manual.
    4. Player seems to work well from that time till the past week.
    5. Installed newest firmware a week or more ago.
    6. During the past week there was one day when the touchpad would not work properly. This problem was that moving between items becamse very cumbersome. I would move to a selection, but when I lifted my finger, the selection would jump two places lower. If I just touched the touchpad, the selection would jump two places lower. This problem rectified itself a day later.
    7. Tried to start player as per normal but it would not start. Used reset buton, player started and had at least two thirds of battery (ie I guess that the problem starting was not battery related).
    8. The next day, the same problem occurs, but reset would not work. Tried many means of starting player, until plugging into mains. Player starts and shuts down as per normal within a short period of time. Waiting significantly longer and the problem starting the player will arise.
    9. Went to special menu on player and cleaned up player then rebooted. Player seems to work.
    0. Next day player will not start. Tried pressing and holding down the start button for a long time, pressing many times in a short period, using reset button, using reset with play/pause button. Eventually tried mains, which brought the Creative logo onto the screen with no backlight, player did not even try to charge itself (ie flashing led on start/shutdown switch). I left player plugged into the mains and came back to find it charging. After this, the player started.
    . Later in the day, I tried unsuccesfully to start player without success, using all possible tricks as mentioned. Went to inspect player a while later and it had was playing.
    2. Now I have found that if I do not actually perform a shutdown and the player switches itself off using the idle settings, it will start up more easily, but not the first time. It seems that the touchpad problem (read above) has returned, but not as bad as before, in conjunction with the player being slightly easier to start (up to 5 attempts at pressing start).
    Theories:
    - When player is shut down it stays in a quick start mode for a period of time. During this time, if player is started, it will quickly start up and begin playing. After this time, a procedure automatically changes so that a more full startup is required during the next start-up, eg parking hard dri've or something else.
    - When a player is shutdown from idle, a different shutdown happens, allowing easier startup later.
    - The player in question is having difficulty starting from this second mode.
    - Start/Stop button not jammed or working. Unlikely because I can shut down using the button
    - Player not receiving startup message. Possible, but unlikely because reset does not work and theory .
    - Battery not strong enough to perform initial startup? Feasible option given that the only time the player could start was when plugged into mains. However, player does have 2/3 of life left, which does not make any sense, unless the battery indicator is faulty. Fully charging the battery did not make a difference. Thus, max output of battery may have diminished.
    - Hard dri've faulty. I am not hearing any hard dri've sounds when attempting a startup, so this is unlikely, since once player is started, everything works.
    - New firmware is problematic. Explains sudden change in player's working. However, when I went to downgrade the firmware it said that the files may be corrupted by going back a version, yet to test.
    - New firmware requires a hard disk format to work properly. Was this fully tested by Creative before release? Ie, did they put 0 gig of music on a Touch, then upgrade the firmware and see if the player continues to work correctly for a reasonable period?
    - Player is a first time release with unironed bugs trying to capture the overflow from iPod, and we are the testers.
    To Creative,
    I am reasonably upset by this turn of events. I chose the Creative player over the iPod because of the battery life, reported music quality, ability to play more formats and the added storage. However, I would prefer a more durable player to what I appear to have in my possession. I believe I have given a reasonable description of the player and its problems, which should assist, unless the problem is already known. Please advise me of my options Creative.

    Slats325 wrote:
    Number 6 has turned out to be my electronic albatross. I have attempted every concept that I have read on this board: wiped down the keypad with a towel, damp cloth, bought a plastic case in an attempt to ward off static electricity, reset the unit, cleaned up the hard dri've, etc.. The fact remains that the unit jumps when it wants to. Very disconcerting. I have decided that since Creative is well aware of the issue and is maintaining corporate silence, that I should just cut my losses and buy an iPod. Tested one at an Apple store last night and was impressed with the control and functionality of their click wheel. It is a real shame as I truly think this Zen Touch was a cool idea but has consistently lacked support and follow up by Creative.
    Haha remember that poem...rhyme of the ancient mariner...good to see other cultured fellows...
    anyways I too have been haveing the jump problem. I've gotten somewhat accustomed to it, but I simply can't wish I had an iPod....its control is so much better. My friend said that this was how the iPod was at first, but then it got better. Now whether this was a software problem (I hope so) or an actual hardware issue (I'm going to be ticked if they don't replace it), I don't know. They better rectify it.
    I wrote them a huge, uber persuasi've, rhetorically packed essay about why they must fix this problem if they wish to ever be on the same playing field as apple.
    and I never got a reply.
    so we'll see what happens. they better fix it.

  • Audio sounds like half-speed on Zen Touch, but not on the

    I've got TONS of Opie and Anthony that I'm moving from my computer to my Zen Touch. Unfortunately, many of the files sound as if they're playing at half-speed, even though the timer at the bottom is running at the appropriate speed. This only happens when I'm playing them on my Zen Touch; when I listen to the files on my pc, the sound is just fine.
    Running firmware .00.06. I've read that there have been issues with new firmware, so I've been wary to update to a newer version.
    If anyone can help, you'll make a guy really happy...Message Edited by taunter on 06-20-2005 :34 PM

    Taunter,
    Here is a rundown of what MP3 bitrates you will want to have:
    Mono: 24KBPS and higher
    Stereo: 40KBPS and higher
    If you try VBR, it may be difficult to figure out exactly where to place the slider, but I would suggest keeping it from the lower sections so that it doesn't drop into the Khz sampling range.
    All WMA bitrates should work ok, since they do not sample lower than 22Khz.
    Jeremy

  • Zen Touch Pr

    i am about to buy another zen touch 40gb but i was wondering if there where any good sales on websites or stores in the usa that i might be able to find it for a good price, the cheapest i seen so far is 27 but it is out of stock. your help would be very appreciated
    Message Edited by QuietStorm2A on 04-7-2005 0:2 PM

    There is also pricewatch.com, shopper.com, froogle.com, shopping.com, etc.
    Be sure to check the dealer ratings at http://www.resellerratings.com/
    to weed out the dishonest dealers.
    I have found these ratings to be quite accurate for the dealers I am familiar with. The ones that I know are great have great reviews, while the ones that I know are terrible have terrible reviews. There are many websites with lowball prices, however they won't sell you the item at that price unless you buy many overpriced accesories with it, or they might charge you an extremely high shipping cost, take out items that are included in the box and charge you extra for them, or bait and switch you into a lower quality product at a higher price.

  • Zen Touch Touch Pad Stopped work

    Well I turned it on this morning and the touch pad wouldnt work. Ive had it just over a year so its out of warrenty. Anyone have any ideas on how to get it working again.

    PinkBrokenHeart wrote:
    I've also discovered a problem with my Touch Pad. I've had my Zen Touch only a matter of days and the pad has become over sensiti've and perculiar. I only have to hover my finger above it and it starts moving although it doesn't stop on what I want it to, it just shoots down to something below. I have the sensitivity set to low and it was working last night. It hasn't been dropped or knocked.
    Can anyone help me?!?
    I feel ever so slightly annoyed as it's pretty much brand new as I only received it a few days ago.
    I had the same problem when I first got my Touch. I have the sensitivity set to the lowest setting. It has helped. It might also be that you just aren't used to the pad yet. That took me a couple months, but 5 months later, it works great for me.

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