Zen touch, crash while upgrade firmw

Ok i really got a problem now....my zen touch crashed while i was upgrading to p4s 2..0
now my pc doesnt recognize it anymore and my player keeps giving me the recovery tool.
I am frustrated of what to do.. with regards Dobby

ok, looooooooooong time ago, before I owned my Vision:M, I had a zen touch,ergo, this same problem. WHat I did was that I went to a friends house, and tryed intaling the new firmware there. It worked, so try instaling the firmware through another PC. The problem is that your player has NO firmware, and your PC "kinda" recognizes it. after you intall the firmware on your player, go back to your main PC and plug your MP3 player, then you should get the same reaction as before, no change yet. Then go to control panel, system, system properties, hardware, then device manager. Find your player there... I should remind you that your player must be on and pluged in at all times during this process... after you find your player (should be under Uni'versal Serial Bus Controlers), right click on it and click on Uninstall. After approving this, unplug your player, and, whitout turning it off, plug it back in.
And that's it, as far as I know that should work for you, it did for me.
another thing that worked for someone else in here, was that they edited the registry... THIS IS VERY RISKY, but it was waaaaaaaaaaaaay easier. He typed in "regedit" through his Run window, found his HKEY_CURRENT_CONFIG folder, then system, then CUrrentControlSet and then USB. He right-clicked the USB folder and selected "Permissions..." then he selected the "Add" button and created a user called "Everyone" and he gave IT full control and read checks and that was it, hope one of these two help you, I remember how frustraded I felt, sucks that the "Creative Team" makes such software
Edit: I forgot, remeber that this is risky, and I take no resposibility whatsoever if something goes ape-poop
good luck, thoughMessage Edited by bleumcnamara on -8-20060:54 PM

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Anonymous UUID:       37EDCB5B-4530-1EB7-545B-62344ACA2B82
Thu Jan 23 13:44:51 2014
panic(cpu 2 caller 0xffffff800a8dc19e): Kernel trap at 0xffffff800a8c422b, type 13=general protection, registers:
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R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0x00007fd649506390, R11: 0x00007fff7bc39420
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0xffffff8162cbddf0 : 0xffffff800a822f69
0xffffff8162cbde70 : 0xffffff800a8dc19e
0xffffff8162cbe040 : 0xffffff800a8f3606
0xffffff8162cbe060 : 0xffffff800a8c422b
0xffffff816b76bc70 : 0xffffff800a87720c
0xffffff816b76bd50 : 0xffffff800a878bef
0xffffff816b76bf20 : 0xffffff800a8dc5dc
0xffffff816b76bfb0 : 0xffffff800a8f350b
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Mac OS version:
13B42
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Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x000000000a600000
Kernel text base: 0xffffff800a800000
System model name: iMac11,3 (Mac-F2238BAE)
System uptime in nanoseconds: 710335145192
last loaded kext at 259973334845: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8cc72000, size 65536)
last unloaded kext at 320808758352: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8cc72000, size 57344)
loaded kexts:
com.apple.filesystems.ntfs          3.11
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleBluetoothMultitouch          80.14
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
com.apple.driver.AGPM          100.14.11
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleHDA          2.5.3fc1
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.driver.AppleMikeyDriver          2.5.3fc1
com.apple.kext.AMDFramebuffer          1.1.4
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.AMDRadeonX3000          1.1.4
com.apple.kext.AMD5000Controller          1.1.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleBacklight          170.3.5
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.AppleIRController          325.7
com.apple.driver.AppleUSBCardReader          3.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.iokit.SCSITaskUserClient          3.6.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.4.0
com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
com.apple.driver.AppleUSBHub          650.4.4
com.apple.driver.AppleFWOHCI          4.9.9
com.apple.driver.AirPort.Atheros40          700.74.5
com.apple.driver.AppleAHCIPort          2.9.5
com.apple.driver.AppleUSBEHCI          650.4.1
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.0
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.kext.triggers          1.0
com.apple.driver.AppleBluetoothHIDKeyboard          170.15
com.apple.driver.AppleHIDKeyboard          170.15
com.apple.driver.IOBluetoothHIDDriver          4.2.0f6
com.apple.driver.AppleMultitouchDriver          245.13
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.DspFuncLib          2.5.3fc1
com.apple.vecLib.kext          1.0.0
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.AppleHDAController          2.5.3fc1
com.apple.iokit.IOHDAFamily          2.5.3fc1
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.5.1d27
com.apple.iokit.IOAcceleratorFamily          98.7.1
com.apple.kext.AMDSupport          1.1.4
com.apple.AppleGraphicsDeviceControl          3.4.12
com.apple.driver.AppleUSBAudio          2.9.3f17
com.apple.iokit.IOAudioFamily          1.9.4fc11
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.iokit.IOSurface          91
com.apple.iokit.IOBluetoothFamily          4.2.0f6
com.apple.driver.AppleSMC          3.1.6d1
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.3.6
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.iokit.IOGraphicsFamily          2.3.6
com.apple.iokit.IOUSBHIDDriver          650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
com.apple.iokit.IOUSBMassStorageClass          3.6.0
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
com.apple.iokit.IOEthernetAVBController          1.0.3b3
com.apple.driver.mDNSOffloadUserClient          1.0.1b4
com.apple.iokit.IOFireWireFamily          4.5.5
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com.apple.iokit.IO80211Family          600.34
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOAHCIFamily          2.6.0
com.apple.iokit.IOUSBFamily          650.4.4
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.10
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          21
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
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Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D324131333333433920
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D324131333333433920
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: SAMSUNG HD103SJ, 1 TB
Serial ATA Device: PIONEER DVD-RW DVRTS09
USB Device: Hub
USB Device: FreeAgent Xtreme
USB Device: OneTouch
USB Device: IR Receiver
USB Device: Built-in iSight
USB Device: Hub
USB Device: Ultra
USB Device: AudioBox USB
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
Thunderbolt Bus:
If anybody has a solution, it would be very much appreciated.
Thanks in advance.

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Zen touch, crash while upgrade firmw

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