Zen Touch crashes during file trans

My Creative Zen Touch already crashed twice during file trasfer with Zen Touch Media Explorer. What should I do?

I have had exactly the same problem. My zen has crashed, or both my pc and zen have crashed during file transfer. I have formatted my zen, re installed firmware and ran clean up too. I have tried my zen on another computer and the same thing happened. I have all the up to date drivers and programs. I cannot work out what the problem is at all, other than there are physical errors on my zen. I have only had it for about a year too. I just hope this can be sorted because I know exactly how annoying it is for an expensi've product to throw up problems.

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Zen touch, crash while upgrade firmw

Ok i really got a problem now....my zen touch crashed while i was upgrading to p4s 2..0
now my pc doesnt recognize it anymore and my player keeps giving me the recovery tool.
I am frustrated of what to do.. with regards Dobby

ok, looooooooooong time ago, before I owned my Vision:M, I had a zen touch,ergo, this same problem. WHat I did was that I went to a friends house, and tryed intaling the new firmware there. It worked, so try instaling the firmware through another PC. The problem is that your player has NO firmware, and your PC "kinda" recognizes it. after you intall the firmware on your player, go back to your main PC and plug your MP3 player, then you should get the same reaction as before, no change yet. Then go to control panel, system, system properties, hardware, then device manager. Find your player there... I should remind you that your player must be on and pluged in at all times during this process... after you find your player (should be under Uni'versal Serial Bus Controlers), right click on it and click on Uninstall. After approving this, unplug your player, and, whitout turning it off, plug it back in.
And that's it, as far as I know that should work for you, it did for me.
another thing that worked for someone else in here, was that they edited the registry... THIS IS VERY RISKY, but it was waaaaaaaaaaaaay easier. He typed in "regedit" through his Run window, found his HKEY_CURRENT_CONFIG folder, then system, then CUrrentControlSet and then USB. He right-clicked the USB folder and selected "Permissions..." then he selected the "Add" button and created a user called "Everyone" and he gave IT full control and read checks and that was it, hope one of these two help you, I remember how frustraded I felt, sucks that the "Creative Team" makes such software
Edit: I forgot, remeber that this is risky, and I take no resposibility whatsoever if something goes ape-poop
good luck, thoughMessage Edited by bleumcnamara on -8-20060:54 PM

Ipod touch crashed during resetting of setting / data

My ipod touch crashed during a resetting of settings / data
Now it will not turn on. The apple icon will come on when I hold the sleep and home button for 10 seconds but the dies again. Itunes will not pick the device up when its plugged in?
Is there a way to get this going again. It is my daughters favorite device and would love to het this running again for her.

Can you connect it to your computer and restore it? If iTunes does not see the iPod try placing the iPod in recovery mode and then restoring. See:
http://support.apple.com/kb/ht1808

Zen goes blank during file transfer

i own a Zen 32GB flash player, and recently it has been going blank and forcing me to reset when i try to transfer files using the mediasource organizer. it connects fine, is recognized, and i can ever browse it, but when i try to transfer files the player goes from a "docked" screen to a blank one, the organizer reports an error, and i have to reset the player. this occurs with different files, so the cause isn't a faulty file. i am running the most recent version of MSO, and the latest drivers and firmware. OS is XP?sp2.
recovery mode cleanup also didn't help, and since the transfer rate is very slow i rather avoid formatting if i can.
has anyone experienced the same problem? any help would be appreciated.

'Re: Zen goes blank during file transfer. I have also experienced this same problem. I am currently using Windows 7 RC with Windows Media Player 2, but it was previously happening when running Windows XP SP3 with WMP.
I have actually had my player replaced already since I had this same problem on my previous player. That started occurring after having had the player for around 4 months. On first occurring a reset and clean up from the recovery mode was enough to get it going again, at least for a week or so. It then started occurring more frequently and I was forced to format the device. Again this seemed to fix the problem initially, but after just a few days it got to the point where even that wouldn't get it working again, at which point I sent it back and received a new device.
I've now had my replacement device for only a few weeks and it's started to happen again. I haven't yet resorted to a format, but a cleanup isn't working.
From my observation it seems to be in some way related to general power issues with the device. When the problem occurs the screen goes off and the player isn't recognised by the PC, but the power light on the side of the device remains lit orange, so it hasn't actually turned off. I've also had ongoing problems, on both devices, where I often can't turn the player back on after either I've turned it off or it's gone through the auto power down after leaving it on pause. In that case I also have to reset the device via the side button, and then wait a few minutes for the library to rebuild.
I too would appreciate hearing from anyone who might be able to provide some help with this problem, because my initial workarounds as described only work for a short period of time and I would prefer not to have to send it back a second time.

Microphoto Freezes and Shuts Down During File trans

I just bought my Creative Zen Microphoto a week ago and was pumped when I got. It worked fine for a couple of days, I didn't have a problem transfering the music through windows media player 0. everything worked fine and i was really happy with it. however, after i uninstalled it and upgraded to wmp version the microphoto FREEZES and SHUTS DOWN during file transfers. I went to the recovery menu and reformatted it and cleaned it up. I tried it again and the same thing happened. It transfered about 25 songs and just froze adn does nothing. I have tried anything and everything . PLEASE, SOMEBODY HELP ME!!!!!!! Thanks, Jon

Jason, thanks for trying your help but I'm thinking now it has something to do with the hard dri've failing. But that doesnt make since becase the player still turns on fine and it still works, like i can still use the radio etc. i just can' transfer music. i installed the windows media pack thing and that didn't work. i just don't know what to do anymore. should i install the creative software that i got with my player or would that not matter? i deleted it i just think that it would not matter. it didn't seem to work when i had it installed i stil had the same problems. i just don't know what to do right now jason i am running out of ideas?

Zen touch, crashing with Windows XP professional, not working with Windows media pla

i will start with an apology if someone has posted this up before i have just had a quick look and could not see any think about this.
if i turn my computer on with out running any other programs and connect the zen touch the computer automatically turn on the zen touch media player program. this work's fine as long as no other programs are running.
i have tried to work the zen touch with Windows media player but this dose not work and the computer crashes every time.
i have window xp professional and have all up dates from Windows. my computer is very new and has more then enough memory and ram.
please can you help. i am not to happy with the zen touch computer program and would like to know how to fix this problem.
thank you for your help
Rob the monkey

I wonder if there are problems here associated with the use of the zen touch on SP2 machines. Interestingly I cannot transfer music from my PC to my Zen 20gb on a SP2 machine but I can do so on my sisters machine which has got SP. Obviously having the lastest firmware is a good idea though but I believe there are issues associated with SP2 and as you say you have all the latest updates to windows perhaps the problem lies there. Sorry if this doesn't help you at all

Zen V Plus freezing!! during file trans

Hi everybody.
i have a Zen V Plus GB and since i bought it (few months ago) i have the problem that the player just freeze during (big) file transfers. it happens more likely when i transfer files over 400-500mb to the player at once. but it also appears when transfering files one and one.
after it freezes i just unplug the usb cable and i have to reset the player and select Format All and Clean Up (recovery mode) to bring the player to life again.
i have send the player 2 times !! to the creative RMA and they just send it back to me (i received today) with an explanation that NO FAULT WAS FOUND but when i try to reproduce the fault IS there. the same problem over and over again.
i also tested the player on other computers as well as on other usb cables and other operating systems but the problem remains.
firmware is the newest, didnt make any difference..
Please help me!? What can i do?!

This is the same thing that has been happening to my Zen V Plus 4GB player. It is now in the hands of Creative repair for the second time. I only have a few more days of warranty left and I hope that this time when it gets back to me it is fixed. I did insist that they send me a prepaid shipping label for the second trip into the repair shop and I was firm in my request to either give me another player or replace the insides of the one I have. This time they have had the Zen V plus for two weeks and I have tried calling, with no luck. The automated site for RMA's hasn't been much help. We can't be the only ones with this problem and I hope that there will be an updated firmware somewhere down the line. I do own four other Zen V Plus 2GB players and haven't had any problems with them.
Best wishes to you.
luvmyrescuedogs

Zen Micro Crashes After Song Trans

after i have finished transferring songs for windows media to my micro, and then i disconnect it (even when the white arrow screen shows), it crashes and i have to remove the battery. awhile ago it wasnt even transferring, anybody else having similar problems or a solution? pls help

Tried a disk cleanup? To access the Rescue Mode on the Zen Micro, remove the battery, hold the power switch to the "on" position, reinsert the battery. Choose Disk Cleanup from the menu. Note: Disk cleanup should not remove your tracks. It searches through the disk for files and rebuilds the index, and can be useful for correcting any strange behaviour.
Can you check with another PC to see if you get the same problem?

DiskWarrior crashes during file transfer/backup..

Guys, im able to get thru the Original and Preview pane of DW...there was a pop out that i need to backup my files as fast as i can because my original directory is damaged..so i backup/transfer all my files in Preview to my external hd...and after i copy 10GB files out of my 330GB it shows some errors the progress window dissapear out of nowhere..wth..i dont know what to do next and i tried thrice and it crashes again and again. pleaseae
Need your inputs..Thanks!!

Ok i finally found out that its advisable to copy every folder one a time rather than copying all then paste to your external hd...now ive done all the file transfer i still can see the REPLACE button is still greyed out..is there any chance that i can continue the rebuild/replace of my directory then install ML? or ny hd needs a replacement?

New Zen 8GB crashed during firmware update; now I can't get it to reboot or connect to a compu

I went and exchanged my "problematic white screen" ZEN 8GB for a new one this evening. When I came home, I attached the new unit to my computer and started to perform the required firmware upgrades. The upgrades downloaded fine, but after the installation started, they seemed to freeze. I waited for an hour before I did anything, but finally had to assume that the update had malfunctioned and would never finish on its own. At that point I clicked "cancel" in the window monitoring the upgrade installation, and thought I could just start the process anew. Unfortunately, my computer no longer recognizes the ZEN when it's plugged into a USB port.
I rebooted my computer, just in case that was the problem, but it still can't find the ZEN when searching for devices to AutoUpdate. As for the Zen itself, I can turn it on and off, but the screen remains black (i.e., no info on screen). If I reset it, the screen flashes the word "Creative" only. If I try to do a Recovery, I can't get any text to appear on the screen. I can't even reformat the ZEN via my computer because they're no longer speaking. I assume that the interrupted firmware installation caused this problem, and that the ZEN just doesn't have enough of an operating system installed to work properly. Is there any fix for this that I can tackle myself Or, is it back to the store to return this one, too I have noticed a lot of white screen flashings as I've been working with the new ZEN, so perhaps this just wasn't meant to be. Any words of advice are certainly appreciated, however.

Same happened to me and I only had the thing a few hours. I may leave it connected overnight to see if the battery needs charging but if nothing happens it's going back. I've tried plenty of suggestions. The Creative screen flashes on when I plug it in but then just sits there. Reseting does nothing and how can you do anything to it if it's not recognised by the PC. Vista did see it before the update attempt. Wondered whether to throw XP back on.
Do I have to resort to the new ipod Nano
OK I've done it. Somewhere on this forum it said to disconnect the Zen from the PC.
Now at the same time, press and hold the play/pause button, put a pin into the reset button and hold down the on/off switch (yes all 3 in that order at the same time). Recovery mode came on and I tried to uninstall the firmware update from previously - it didn't do it but I updated the latest firmware again anyway and this time it worked. I guess the last attempt didn't take.
Message Edited by nimble on 2-06-200709:34 PM

IPhoto crashed during file transfer. Cannot recover photos by rebuilding the library and there is library size discrepancies.

Hi,
I am using an iPhone 4S and running iPhoto '09 version 8.1.2 (204) on OS X (version 10.9.2).
I was transferring photos from my iPhone to iPhotos with the option of deleting the originals on the phone after transfer. IPhoto crashed at some point and I had to "Force quit" the application.
Now, 3/4 th of all my pics is deleted on my iPhone and they are not in iPhoto either! I tried repairing and rebuilding the library as suggested elsewhere on this forum but nothing has worked.
The library size is currently 11.6 GB but the rebuilt library is 5.6 GB. I think the library was around 5 GB as well before transfer. I also tried using the "iPhoto library manager" to rebuild the library. There is no difference between the pictures in the rebuilt library and the default library, but again the new, rebuilt one is 11.6 GB and the library it uses for rebuilding 5.6 GB! So, I think the pictures are there somewhere but I am not recovering it.
Any suggestions as to how to recover deleted photos from my iPhone or to restore the iPhoto library would be muc appreciated.
Many thanks,
P.S. I do not have a recent iTunes or iCloud backup.

If you sync photos between the Mac and other devices via iTunes there will be an cache folder created that will grow over time. That's what the new library doesn't include and, in part, is the reason for the size discrepance.
iPhoto 8.1.2 is only marginally compatilbe with Mavericks and, as Linc suggested, should be upgraded to iPhoto 9.5.1 to be completely compatible.
OT

Touch crashing during playback.

My iTouch has started crashing whenever I play music. Running the new firmware update, no new applications though. It appears to be random, not associated with any one song, or the same place in a song. Yesterday I was not able to get through an entire song without it crashing. By crashing I mean it dumps back to the home screen.
The only new thing I've done, besides installing the 1.1.3 update, was wiping all the music off then resyncing in order to correct the bad cover-art issue.
Anyone else having this problem? Is there a simple solution? Should I go to an Apple store and have a tech look at it?

Yep they worked fine on my computer as well but they didn't on the IPT and so far that's the only fix that I've found that works.
I've worked with computers for over 20 years and whenever you get crashes and errors then 9 times out of 10 it's usually a memory problem, a power issue or a software problem.
I wish I knew what the problem was, but Apple won't even say it's a bug let alone tell you if they will fix it or not.

5310 Crashing during File Transfer

Hi everyone, I've had the 5310 for about 5 months already, and I was pretty happy with it until last night when I was adding music onto my phone when it just crashed. I can power it up, but it crashes almost immediately. I've tried removing the MicroSD card, and the SIM card, but neither seems to help. Although without the MicroSD it gets to the "Set Date and Time" screen but crashes when I try to unlock the keypad which is its default state at the moment. Any idea on what I can do?

I'm afraid it's a trip to a Nokia Care Point for you to have your phone reflashed.
tongue is too confused on what to speak

Zen Touch - WMA Backward Button Prob

I have realized that with WMA songs my Zen Touch crashes when I press the back button to relisten a song. In WMA DRM Songs protected It happen every time, in WMA normal songs some time, but not always.
There is any way to resolve this problem that was not format the player? Is mine or I have to way some firmware upgrade to resolve this problem?

>> i have this problem with tracks purchased through MSN music in WMP0. firmware .0..3 doesnt fix it.
Thank you for your information, I'm in the same situation. I'll hope that in a future a new release of the firmware resolve it. But on my hand I have only about 30 songs that probably I'll burn to a CD and re-rip with MP3 format.

Zen Touch File Transfer/Software iss

First, the nitty gritty:
I'm running Windows XP
MediaSource version 3.30.2Firmware version .0.03
In the beginning... I decided I wanted to upgrade my software and firmware to the PlaysForSure versions. The details of the program information said to be sure to backup all of my music seeing as how everything would be deleted during the installation process so I hooked up my 40G Zen Touch to my new laptop, opened up the MediaSource Organizer, adjusted the library settings to drop the music files into an Artist/Album tier and have the file with just the song title. I selected all 8700-some-odd files and began the process of transferring everything onto my laptop. I made sure there was plenty of space for all the files, but not long into the "B's" I started getting the error message: "Error: Unable to read file. File may be in use or corrupted". From that point on I could no longer transfer any files to my computer. I deleted the rest of the que, unplugged the device and took a look at the library. For every file that hit an error it would still drop a file with the track name into a folder of the album within a folder of the artist name - but the actual file was empty, no Kbs. From there I made sure I had the newest and most recent upgrades and plugins (prior to PlayForSure) to fix any bugs. I deleted all the transferred files and started over - again, in the "B's" I got the same message. I repeated this on a different computer with the same results. Once I get the error none of my songs will transfer.
Any suggestions would be most appreciated!
-p-

<SPAN>Here's the thing - we started out as friends, Zen Touch and I...
<SPAN>I double-checked the software and plug-in versions to make sure I had the most current. I attached the device and opened WMP. I can't figure out how to take files from the Zen Touch and put them on to my PC library. I need to transfer my entire cache of music from my Zen to the computer. And I just now realized that when trying to use the MediaSource Organizer earlier it put a file on my computer with the folder name "Man.." and I can't delete it. I'm pretty sure it has something to do with the fact that the file name contains two periods - I can't rename the file either, all I get when I try is an error that says "cannot delete: cannot read from the source file or disk". This is getting quite frustrating. More likely than not I don't need the new PlaysForSure upgrade but ) I cannot stand not having the latest upgrade and 2) I need to be able to transfer files easily between the device and my comp, which I was able to do until recently. Again, I beg the techno powers that be - HELP!

Zen Touch crashes during file trans

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