Zen Touch: Custom EQ anoma

Hi,
I've been using the custom EQ and have been experiencing a recurring issue, where over a period of time the treble seems to increase by itself. For example if I set the EQ at 6,-5,-4,-4 and play music for a couple of hours the high end, crispy treble seems to increase by itself.
If I then go back into the EQ and just click on one of the frequency bands (e.g. 00hz), without changing it, the crispy treble suddenly cuts out. It can clearly be heard, as if part of the treble frequency range is suddenly cut off to a lower dB.
You can try it yourself, just use a custom EQ setting for a couple of hours (or a better still, a whole day), and then go back into the custom EQ settings and simply click OK on any one of the 4 frequency bands and click OK again without adjusting it in any way. You will then hear a clear drop on treble, even though you haven't changed any EQ settings.
I've tried it with several earphones and I get the same effect. I'm not sure if its an isolated problem with my zen, unless someone else confirms the same thing on their zen touch. I'll try and record a sample of music where it occurs and post it on the forums.
Thanks.

Anyone else experienced this?

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    Q: In some cases, the ZEN Touch 2 isn't loud enough!
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    Q: The Agenda / Calendar does not work at all! When I start it, I get the message "You have no calendar" !
    Dear calendar... It's always been a pain to set the calendar on the ZEN Touch 2, since it's not a cellphone...
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    However, I fairly prefer Calengoo over Jorte, way more powerful.
    Q: Where's the reset hole?
    Inside the micro SD slot. You can use a lockpipe (recommended) or a linguee mine (less safe).
    Q: Is the battery removable?
    Unfortunately, no. Unless you manage to open the ZEN in a very specific way, using a knife and a hairdryer to make the glue melt, I've read. You should probably gain access to the battery this way, but I've been completely unable to know the exact battery type (Lithium-Ion, but details), so replacing it would be a real pain. Creative couldn't help me, since they do not encourage self repair; they recommended me to purchase another device if this case happen, which I honnestly find pretty ugly.
    Q: The default Android keyboard is not good enough...
    The APK "Smart Keyboard Pro" is the answer.
    Q: I would like to quickly turn ON WiFi, and ajust screen brightness without going in the Settings all the time.
    Grab the APK "Extended Controls".
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    Thank you very much!
    1. Maybe you want to try Dolphin Browser Mini / HD, it's pretty powerful. But if you're looking for a lighter web browser, you could give BoatBrowser Mini a shot, if you want to.
    2. I've read that PowerAMP cannot activate on a non-Google phone, which I find pretty ridiculous.. I have to patch it with an illegal app, but now I get that strange noise when my music play, and the app is basically dead, unless I reinstall and loose all my settings!
    7. That's the right thing to do. If you don't have much APPs installed, that shouldn't lock up.
    9. Same here. I've used Lookout Antivirus before, but you wouldn't be able to uninstall it, if you're not rooted. I've then switched to Zoner Antivirus (Free). Less known, but for some reason, I've read it detected more viruses than any other free Android antivirus.
    Enjoy the ZEN Touch 2.

  • Is your Zen Touch froz

    Does it hang at the "Zen Touch" screen? Is it not accesible whatsoever?Okay here's the thing. A lot of people are having this problem, even I had it. So this is what you need to do:
    First off, try running a cleanup of your Zen. To run the cleanup you will need toget into Rescue (AKA Recovery) mode.. Turn off your Zen player.2. Hold down the Play/Pause button and insert a paper clip into the Reset hole on the Jukebox Zen.3. Remove the paper clip from the Reset hole and then release the Play/Pause button after the recovery mode has started.4. The Jukebox Zen will enter the Recovery Mode and the following options will be displayed:a. Clean Up (Performs a disk scan on the players harddisk)b. Format All (Formats the players harddisk - Note: all contents will be lost)c. Reload OS (Reloads the Operating System on the Jukebox - Note: Reloading your OS, will not effect the contents of the files stored on your Jukebox Zen)d. Reboot (Reboots the device)
    That's that. It's that simple. The other thing you can do.. is Percussi've Maintenance. Meaning.... Hold the Zen Touch in one hand (back facing you)2. Use the other hand to give it a nice firm whack on the back.3. Restart player using paperclip4. Wait5. It should work now!If you don't believe me.. than go hereNow if that <EM>still</EM> doesn't work. Than contact Tech Support, and if you email them, they will email you back something like this:
    Dear Customer,We have concluded that your product may be defecti've. If possible, tryexchanging the product for another from the vendor for this may be muchquicker and easier than having an RMA (Return Merchandise Authorization)issued. If this is not possible, an RMA will need to be issued to haveyour product tested for repair/replacement. There is a 90 day warranty on all Nomad products, as long as there is nophysical damage to the player. If the product has exceeded it's initial90 warranty, there will be a $40 Administration fee for repairs, as longas no physical damage to the player. If physical damage, or past oneyear from date of purchase, you will be charged for the cost ofreplacement or repair. This cost should be ________. If the product hasnot exceeded its warranty, no diagnostic fee is required.Please submit the following required information to us in a reply tothis message so the RMA can be issued:Name :Address (P.O. Box and A.P.O. (Army Post Office) Not Applicable):City, State, ZIP :Phone number where you can be reachedDay:Eve:Model number of the Nomad Dap0000,DAP320,DAP640,NJBC6G0,ect)Color of Nomad:Size of hard dri've/memory:Serial number Sticker inside of battery compartment or on back of player)Date of purchase :Problem description -Gi've the error code, and the symptoms:Please be aware that in order to complete the RMA process, you mustprovide a copy of the original, dated sales receipt in the package whenshipped or the product will be considered out-of-warranty.Once I receive this you should get confirmation that your informationwas received as well as an RMA reference number and shippinginstructions.
    That's it, and good luck.

    Just to add something creative replaced my touch a few weeks ago and it was chipped by the ac adapter. When I say chipped I mean like a noticeable piece was missing so people shouldn't think scratches and other accidents means you'll have to pay for repairs automatically. In case anyone is wondering i keep my zen in my pocket and stuff in there scratches it up but the chip was I accidently dropped it on some dirt.

  • A post, Zen Touch Owners might consider and an Open Letter to Creative. L

    Creative needs to take some COORPERATE PRIDE as regards one of their products, that until recently was the FLAG SHIP<SPAN> of their hard-dri've based line of D.A.P. s,
    By using the Napster-To-Go Subscription Service, I spent the better part of last weekend loading up my Touch 40 GB player with reams of music.<SPAN> At about the 9 GB point on the hard dri've, the seek head would no longer write to the platters and after a time out, stopped with a subsequent TRANSFER ERROR coming up.
    Bummer.
    OK.
    I phoned Creative, got an RMA number and shipped it off for a hard-dri've replacement at the least, a totally new unit sent promptly back at the best.
    Being bummed out that I probably wouldn?t see a new TOUCH 40 GB returned to me for the most part of two weeks to a month (by some of the reports via this thread), and being that I wanted a FLASH DRIVE so I could use a D.A.P. in places where intelligence dictated that a hard-dri've based player is going to experience hard-dri've shock/abuse (like being on your bicycle, jogging, cross-country skiing, etc?.all forms of outdoor activity) so?being that I did not now have my TOUCH to listen to (I am a music-aholic) I went out on Saturday and purchased an IRIVER T0 GB flash player.
    Being this is a Creative board, I won?t go into a RAVE on how good and feature packed this D.A.P. is.<SPAN> Just suffice to say that if you would like a D.A.P. for when being acti've, or as a back-up to the TOUCH 40/20, THIS IS THE PLAYER TO CONSIDER.
    Now, amongst features heaped upon features this player has, never mind the FANTASTIC sonic output it puts out in sound fidelity and reams of non-distorted volume (I use a set of BOSE TRI-PORTS that need a setting of 8 on the Zen Touch, but with the Iri'ver T0, I am right now (as I type) listening to Gloria Estefan?s CONGA at a volume setting of 2 out of a possible 30!!!!<SPAN> It is just that good!
    Now, what is this post doing on a Creative Forum board?<SPAN>
    The answer lays in the next few sentences/thoughts?.
    Amongst 2 EQUALIZATION presets, that ALL so differently shape the sound wave (they again, are THAT good, including SRS (WOW) is a CUSTOM EQUALIZATION pad that covers the following frequency ranges:
    50K /200K/ K/ 3K/ 4K/ (adjustable from ?0/+0
    It was in using this EQUALIZATION PAD, that is was so totally demonstrated to myself how truly abused we are as Creative Ltd.<SPAN> Customers having all of us, purchased a Zen Touch D.A.P. from this company.<SPAN> I paid $300.00 dollars for my Zen Touch 40 GB and it was deli'vered to me straight out of the package with a DEFECTIVE<SPAN> Custom Equalization feature, that is made defecti've by inferiorly produced Creative code in their Zen Touch Firmware, the very ?heart? of the product, driving and deli'vering all the features(?) on the Zen TOUCH 20/40 GB.
    It is one thing to release defecti've code, if the defect was not caught by (hopefully) Creative upon the launch of the product, but with ENOUGH paying customers having made this defect well known and so WELL DOCUMENTED back to Creative Ltd. and in the many MONTHS since the defect was found in the FIRMWARE that dri'ves the TOUCH, and yet, and UNBELIEVABLY so, the defect yet remains (if in fact now even more profound!) in their latest version of the Zen TOUCH firmware!!!
    Ladies and Gentlemen, who are now reading this post, ------by having had the extreme PLEASURE in owning a D.A.P. (newly acquired Iri'ver T0) with all features advertised upon the package ***WORKING***, right out of that package, let alone with such amazing performance deli'very, I now declare that I will wait a reasonable (not months any more, BUT ONLY A FEW WEEKS FROM THIS POST DATE) <SPAN> period of time to elapse before I see a FIRMWARE release and/or patch from this company, Creative Ltd., to ***FINALLY*** address this broken Custom Equalization feature ?offered? within the Zen Touch firmware.
    Now in having custom set the ranges of frequencies in the Iri'ver T0 to JUST how I like my music----I have to tell you Folks----IT DOES make a TREMENDOUS difference to the sound and your PERSONAL expectations of it!
    A Custom Equalization feature is THAT important to have on a sonic device, let alone a fully WORKING ONE, bug free!
    To Creative:----a personal comment:
    <SPAN> I have been a loyal customer of yours from the mid 90?s by having purchased EXCLUSIVELY from you, my sound cards, as well as your line of VIDEO CARDS.<SPAN> I have been a most faithful repeat customer having never seen to date your company so delaying/ignoring the defecti've broken issues from one of your FLAG SHIP sonic products.
    I spent<SPAN> $79.00<SPAN> (far below the asking price of your Zen Touch product line)<SPAN> last Saturday on an Iri'ver T0 GB flash player that (with obvious pride of manufacture from Iri'ver Ltd.) works as advertised, works with the present FIRMWARE installed in the device at the TIME OF PURCHASE and PRODUCT RELEASE, and has earned my respect in putting out such a feature-rich product and with obviously, such Cooperate Pride.
    Creative Ltd, if you do not put human resources immediately on releasing a patch that brings the Zen Touch FIRMWARE to a bug-free condition that it should have been when having been released with the product launch, I will consider no longer you as the stalwart CREATIVE company of old, that once DID HAVE SUCH COOPERATE PRIDE in any and all models of hardware they produced or sent out with their name upon it.
    I will no longer purchase from your company, fearing that as I hold the product in my hands at the store, the features that I am there to purchase will NOT be deli'vered ?out of the box? due to inferior workmanship in materials, in SOFTWARE CODING, and a lack of Quality Control that dictates nothing leaves the plant until the Chief Technology Officer and his staff can sign off on that product?s quality and being fit for release to the Consumer and potential Customer.
    I hope that the Moderator of this forum sends this post to whomever it will have cause to see the crippled firmware inside the Touch finally be brought up to quality standards that was the mandate of the Creative Ltd. of past years.
    If this post has to reach the desk of the C.E.O of CREATIVE Ltd., then let it be sent there!
    Creative Ltd, you are losing Customers hand-over-fist that won?t bother to sit down and type out/compose this letter/post, but will merely resolve to NEVER AGAIN look at, let alone buy one of your present, or future products.<SPAN> Nobody likes to have a ?broken and crippled? product---RIGHT OUT OF THE PACKAGE!<SPAN> Nobody should have to experience that when hard-earned money is being exchanged for it!
    A present Creative Ltd. financial supporter,
    (Sesquash)
    Michigan, U.S.A.
    <SPAN>

    I wrote the following e-mail to Creative Support today. If they can't respond to a polite, reasoned e-mail like this then I will never buy another Creative product again!
    I will post again when Creative respond to me, with a bit (well, more than a bit, more like a billion tonnes) of luck they will be able to say whether they even PLAN to fix the Custom EQ problem.
    All the best, everyone.
    <E-mail>
    Dear Support,
    I recently (0-Nov-05) purchased a Creative Zen Touch 40GB mp3 player, and I am generally very happy with it. The battery life is great, and I was happy with the quality of design and build compared to the (relati'vely) affordable purchase price.
    However, my query/complaint concerns the new firmware release for the Zen Touch, version 2.0.05 (MTP support for Zen Touch). I have uploaded the new firmware to my Zen Touch (and also the relevant updates for the Creative software: Media Organiser, Zen Touch Explorer etc), and have experienced no problems in loading this new firmware to my player or my computer.
    Generally, I have no problems with the performance of the new firmware: my files transfer easily and quickly between my mp3 player and my computer, and (using Windows XP SP2, and WMPv0) I have experience no compatibility issues, as one would hope.
    However, I do take issue with the Custom EQ bug that the new firmware accentuates on the Zen Touch. I am sure that Support has doubtless been contacted by other people regarding this problem, but to summarise, with version 2.0.05 of the firmware installed, usage of the Custom EQ function on the Zen Touch severely impaires the volume of the player, and consequently the enjoyment of myself, the customer.
    I would like to ask Support whether Creative plans a 'fix' firmware update to eliminate this bug in the firmware in the near future? I am not concerned with any new features to the player with a future firware 'fix' release (although they would not be unwelcome!), since Creative did not promise any such features in the first place. However, I feel that since Creative advertised the Zen Touch as having a customisable graphic equaliser - from Creative's own press release: "Supporting both WMA and MP3 formats, the Zen Touch deli'vers crystal-clear audio, thanks to a signal to noise ratio of 98dB, which can be customised using the built-in, four-band graphic equalizer with eight equalization presets." - a firmware update should not render an advertised feature of the product effecti'vely useless.
    Please could Support acknowledge the disappointment I feel with this fairly fundamental flaw to an official product upgrade, and provide assurances (or take measures to seek assurances from whoever makes decisions upon such issues) that a firmware 'fix' update will be released in the near future?
    I end by saying that I have only ever bought Creative mp3 players, and to date I have been happy with the products I have purchased, but if basic product flaws such as the Custom EQ being 'broken' by official firmware updates are allowed to go unaddressed (especially with the fact that this has doubtless come to Creative's attention through Support/the official discussion forums etc) then Creative may lose customers like myself in the future to rival companies.
    Thanks for your time, and I await your reply.
    Kind regards,
    Lawrie Ward
    </E-mail>

  • A Petition to ask Creative to update the firmware of the Zen Touch to Include EAX capabiliti

    <SPAN>Hi. I have been looking for a new hard dri've MP3 player and am thinking about getting the Zen Touch. But I was unhappy that creative removed the EAX functions that were in their other players. I will be sending this to creative to show them that people do like EAX in the player. If you would like to help me with this you can post and leave your name. Thanks! This was taken off of the creative Zen Extra?s website describing EAX: <SPAN>Customize Your Audio Playback with Innovati've EAX? Technologies Advanced EQ lets you customize your music playback with Equalizer presets or set your own using the 4-band custom equalizer Smart Volume Management? adjusts the playback volume of all the tracks on your playlist so they will remain at the same level without you reaching for the volume control between songs! Time Scaling speeds up or slows down an audio track with no distortion Sleep Timer and Wake to Music Feature Environmental Effects simulate audio environments such as "Concert Hall" or "Arena" Spatialization Effects expand your soundstage
    <SPAN>See here: http://eax.creative.com/nomad/ To go to the EAX website to learn some more.
    <SPAN>If you look HERE on the little flash demo you can see in the LCD screen of the touch that this picture of the touch HAS EAX. If the touch had EAX and creative removed it just before selling it then it must be easy to put back in.
    <FONT color=#3300cc><SPAN>Update:
    <FONT color=#3300cc><SPAN class=timetext><SPAN>
    <FONT face="Times New Roman" color=#0000ff size=3>Hi everyone.
    <SPAN>So I just went through all through posts to see how many names we have, and it turns out that there was much more discution than I thought there was. With all the names from the thread and from what UT-king has added we have ~556~ names. Its less than what I thought it was, but its still really good.
    <SPAN>The thread has been read 6795 times, has been posted on 36 times, and has a 5 star rating.
    <SPAN>Thanks every one for helping me with this !
    <FONT face="Times New Roman" color=#0000ff size=3>Here is the post that has the signatures that UT-King has collected. <SPAN><FONT face="Times New Roman" color=#0000ff size=3>http://forums.americas.creative.com/creativelabs/board/message?board.id=dap&message.id=4732#M4732<FONT face="Times New Roman" color=#0000ff size=3> <SPAN>You will need to scroll down a bit as it is the 5th post on that page
    <SPAN class=timetext><SPAN><FONT color=#3300cc>Uptaded on 4/27/05
    <SPAN class=time_text>
    Message Edited by Torstein on 04-28-2005 06:54 AM

    <FONT face=Verdana size=>
    Spetznaz24 wrote:
    <FONT face=Verdana size=>I agree, Creative needs to put the EAX function back and allow for it to be USB MASS Storage Device without drivers,
    <FONT face=Verdana size=>Sergey K.<FONT face=Verdana size=>
    I agree with the EAX Function back, and also the USB MASS Storage Device.dzyl-

  • My Zen Disappeared??? (Zen Touch 40

    At first I was a bit skeptical about updating the firmware to the "Plays for Sure" ver 2..0 from the original .0.03 that came installed on my Zen Touch (Purchased Dec 5th) 'cause I really don't use any subscription services. I was a bit concerned that the "Custom EQ" didn't funtion as I thought it should. (I just put out $00.00 for a set of Shure E2c's though) So, I backed up all my music, and went ahead with the firmware upgrade. I was a bit unhappy when I found that Mediasource no longer had the same functionality but since I was pretty familiar with WMP0 I felt, I could get past that hurdle. I was happy to see that "My Zen" was listed in the WMP Library when I first used WMP to reload all of my music. I am a bit concerned now that I have had to reboot and rebuild the music library on my Touch that it has now disappeared from the WMP library.
    Does anyone out there know how to get it back?

    You lost your Zen Touch? awww....
    Does WMP0 detect it at all? If its not detecting then read <a href='http://forums.americas.creative.com/creativelabs/board/message?board.id=dap&message.id=2558#M2558' target=_blank>this[/url] for ways to get it working.

  • Zen touch problem

    Hello everyone.
    I have a 20gig zen touch which was working fine . I have the latest drivers / firmware installed .
    But when i connect it to the computer windows says found new hardware creative zen , then opens the install new hardware part , even although i have already installed the drivers for it . windows device will not work properly could not find any drivers . therefore i cannot access the player at all or install media source etc as the drivers are not working Please would someone be able to help me with this ..
    thanks Lonso

    First of all, dropping the player into the water doesn't fall under waranty, but maybe you can contact Customer Support and ask how much it costs to get it fixed?
    I think that you won't get the player to work again, or not completely. The water could have damaged it and turning it on so fast isn't a good idea, i think. And that crisping sound doens't sound that ok?
    So the best thing you can do is try to contact support somehow and ask them what they can do about it
    You should be able to contact support, no matter in which country you are...
    (PS: when you drop it again, let it dry for some weeks instead of hours!!! they've told me once in a computer store that they were able to get thinks that were wet working againg, but after a looooong time of drying.)Message Edited by Doockles on 02-06-2006 06:52 PM

  • Where can I buy a Zen Touch

    Hi.
    I have been looking at the Zen touch for a wile now and am thinking of buying the 40GB model when it comes out.
    Today I went to Best Buy and Circuit City to look and test it out, but was disappointed to see that they don?t carry it yet? can anyone else think of somewhere to buy one that will have it out on the self with music loaded on it so I can test it's?
    Thanks in advance!!
    Torstein.Message Edited by Torstein on -03-2004 :43 PM

    GunsNRoses, I have looked at the I-ri'ver H340 and its VARRY nice. I would go for it right away.
    But the thing that bugs me is they took out most of the functions from the American version (some of the missing functions are: USB host to take pictures from digital cameras, UMM, there?s more but I cant think :P ) also they take most of the accessories out. They did this to make the player cost less and to be a better competitor with the I-pod.
    On the other hand (for a bit more $$$) they do have an international version (AKA World version) that has all the functions and just about all the accessories. So if I get one I will get the international one.
    But today I emailed their tech support to see what would happen if I sent the international one into the American repair center. They replied that if I sent the international one and it needed to be replaced they would only be able to replace it with an American one. So I am looking into being able to get the warrantee out of US.
    The H340 is a .8? hard dri've so its a bit more shock proof which is nice.
    The sound quality is vary good but I did not get to compare it to the touch.
    They did not have any pictures loaded on it so I did not get to see that side of the player.
    I also like that I-ri'ver based the hard dri've format on the FAT format, making the hard dri've plug and play compatible, although this makes the player have a bit longer start up time (the longest time I have head is 40 seconds.)
    The interface is a bit hard to use if you don?t know how to, but once you get used to it it'ss EZ.
    To be able to record from anything is vary nice.
    Having the color screen is cool to.
    I have heard rumors about the player having the ability to save song lyrics and allow the user to access them when listening to music, I would find this really good, I don?t know if it will do this.
    I have spent a little time on the I-ri'ver forms to see what people say about it. From what I have seen on the I-ri'ver forms most of what people that have a H340 are asking for new firmware and not so much talking about hardware problems.
    The I ri'ver is more expensi've than the touch but it has more functions and comes with more accessories.
    Here?s a link to a site that sells the H340 if you wont to look into it more. They have some good info on it. : http://www.teamdigital.net/store/customer/product.php?productid=402&cat=203&page=
    Another thing about the international player is that it comes with a different wall outlet cable than we use in the US. But I do believe that the USB cradle charges the battery. And you can always go get a power adapter.
    On the Zen touch.
    I do like the other Zen models and a touch pad sounds nice. But I need to see it.
    I do not like that creative removed EAX from the player?s firmware and hope that creative will add that back with an update.
    It is nice to see that creative brought back the LCD wired remote with FM receiver.
    From the looks of the case creative supplies with the touch it looks good. Although others have said that its design faulty I think it will work fine.
    The touch is not plug and play, which can be annoying but it makes the player start up faster.
    The touch is also a .8? hard dri've, which is a bit more shock resistant than the 2,5?(other Zen models.)
    I don?t know much more on the touch, but I hope I do soon.
    I am still at a loss as which player I will buy, they both look so good. I hope when I can finally see them next to each other and test them I will know.
    The I ri'ver is more expensi've than the touch but it has more functions and comes with more accessories.
    If you have any questions post them and we can talk about it.
    Torstein.Message Edited by Torstein on -05-2004 06:00 AM

  • Zen Touch first-charge probl

    Hello,
    I have received a Zen Touch, and I plugged it in to charge it for the first time, but no battery meter appears to tell me how it is charging. When I turn it on while it is plugged in, the icon at the upper left is the plug only, which means that it is simply running off of external power...nothing about it being charged. Any help would be appreciated, maybe some of you have suggestions or stories about your first charge. The player works fine when it is plugged in, but it doesn't appear to be charging.

    If your battery isn't charging you should first try resetting the player. If this doesn't help then try running a disk cleanup. For the Zen Touch: To access the Rescue Mode hold down the play button and KEEP it held down, press the tiny reset switch once, and KEEP the play button held down until the player boots into the Rescue Mode. Choose Disk Cleanup from the menu. For the Zen Micro: To access the Rescue Mode on the Zen Micro, remove the battery, hold the power switch to the "on" position, reinsert the battery. Choose Disk Cleanup from the menu.
    If this still doesn't help then connect the transformer to the wall socket, and the Zen to the transformer. Then turn the wall socket switch on and off several times. The power spike *might* jump the charging circuit.
    If this still doesn't help then contact Customer Support.

  • Zen Touch Software

    Hi there,?The other day my computer died, so I had to re-install the OS and everything. I've searched everywhere but I cannot find the software CD that came with my creative Zen touch MP3 player. Is there a way I can get a new copy of this disc?CheersSeventhson

    Hi Seventhson,
    You could contact Customer Support to enquire about a replacement CD, but you shouldn't really need it. We have files available on our Downloads page you could use, just click on Support -> Downloads. Your player is listed under MP3 Players -> ZEN. You can get the driver, application (MediaSource Organizer), and the MediaSource plug-in.
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