Zen Touch DAP-HDOO14 20 GB Problems with software and connection vi
Hi?I recently got the above model with the latest firmware. I downloaded to vista software from the site and downloaded songs no problem. All of a sudden the software crashed.Now, although my computer says that its plugged in and the correct driver is installed, Windows Media Payer does not say anything is plugged in and Creative Media Source just crashes completely when I click on the Touch option to transfer files to it. It did work briefly but crashed halfway thruogh 'writing' one of the songs and the same problems happened again. I have tried cleaning it from the help menu, uninstalling and re installing the software and everything?PLEASE HELP!Thanks
I have had it working the last few times and it rips a track but then half way through writing the cd stops and it says 'an error occorred while transferring the cd' this happens on lots of cd's i have tried can anyone tell me the problem? or sulution.
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Hey,
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Model Identifier: MacBookPro11,3
System Version: OS X 10.10.1 (14B25)
Kernel Version: Darwin 14.0.0
Time since boot: 14 days 3:02
USB
My Passport 07B8 (Western Digital Technologies, Inc.)
Diagnostic reports
2014-11-13 QuickLookSatellite crash x2
2014-11-21 com.apple.WebKit.Plugin.64 crash
Log
Nov 30 21:32:39 PM notification timeout (pid 345, Adobe CEF Helper)
Nov 30 21:32:39 PM notification timeout (pid 99018, CEPHtmlEngine)
Nov 30 21:32:39 PM notification timeout (pid 99019, CEPHtmlEngine He)
Dec 1 09:09:03 [[0xffffff802bfa4000] OpCode 0x0C01 (Set Event Mask) from: kernel_task (0) Synchronous status: 0x00 (kIOReturnSuccess) state: 2 (BUSY) timeout: 5000] Bluetooth warning: An HCI Req timeout occurred.
Dec 1 09:52:03 PM notification timeout (pid 266, Creative Cloud)
Dec 1 09:52:03 PM notification timeout (pid 346, Adobe CEF Helper)
Dec 1 09:52:03 PM notification timeout (pid 345, Adobe CEF Helper)
Dec 1 10:04:37 process WindowServer[114] caught causing excessive wakeups. Observed wakeups rate (per sec): 170; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 12755007
Dec 1 10:31:08 ALF: ifnet_get_address_list_family error 12
Dec 1 10:59:17 process Meeting Center[2921] caught causing excessive wakeups. Observed wakeups rate (per sec): 647; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45104
Dec 1 12:24:35 process com.apple.WebKit[4567] caught causing excessive wakeups. Observed wakeups rate (per sec): 297; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 76962
Dec 1 14:31:01 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 397; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 53188
Dec 1 14:43:52 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 224; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 150084
Dec 1 14:47:34 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 332; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 222103
Dec 1 15:03:29 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 214; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 370572
Dec 1 16:38:03 SIOCPROTODETACH_IN6: utun2 error=6
Dec 1 16:38:08 SIOCPROTODETACH_IN6: utun2 error=6
Dec 1 20:08:30 jnl: disk3s2: replay_journal: from: 112328704 to: 113115136 (joffset 0x3a38000)
Dec 1 20:08:30 jnl: disk3s2: journal replay done.
Dec 1 20:27:11 com.adobe.acc.AdobeCreativeCloud.75292.UUID: Service exited with abnormal code: 5
Dec 2 08:23:00 process com.apple.WebKit[11891] caught causing excessive wakeups. Observed wakeups rate (per sec): 161; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 527508
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Dec 2 10:04:39 SIOCPROTODETACH_IN6: utun2 error=6
Dec 2 10:04:44 SIOCPROTODETACH_IN6: utun2 error=6
Dec 2 16:42:24 process com.apple.WebKit[26151] caught causing excessive wakeups. Observed wakeups rate (per sec): 153; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45002
Swap (MiB): 41556
Activity
Net: 210 in, 20 out (KiB/s)
Memory: kernel_task (UID 0) is using 1632 MB
kexts
com.cisco.kext.acsock (1.1.0)
com.wdc.driver.USB.64.10.9 (1.0.1)
Daemons
com.cisco.anyconnect.vpnagentd
com.oracle.java.JavaUpdateHelper
com.apple.installer.osmessagetracing
com.microsoft.office.licensing.helper
com.google.keystone.daemon
com.wdc.WDSmartWareService
com.oracle.java.Helper-Tool
com.adobe.fpsaud
com.wdc.SmartwareDriveService
Agents
com.adobe.AdobeCreativeCloud
com.zimbra.desktop
com.citrix.ServiceRecords
com.google.keystone.system.agent
com.apple.photostream-agent
com.genieo.completer.download
com.genieo.completer.update
com.cisco.anyconnect.gui
com.citrix.ReceiverHelper
com.citrix.AuthManager_Mac
com.citrix.FMDAgent.14800.UUID
com.oracle.java.Java-Updater
com.fiplab.MailTabProHelper
com.adobe.PDApp.AAMUpdatesNotifier.74724.UUID
com.citrixonline.GoToMeeting.G2MUpdate
com.apple.AirPortBaseStationAgent
com.microsoft.SyncServicesAgent
Startup items
/System/Library/StartupItems/ciscod/ciscod
/System/Library/StartupItems/ciscod/StartupParameters.plist
Bundles
/System/Library/Extensions/hp_fax_io.kext
- com.hp.kext.hp-fax-io
/System/Library/Extensions/hp_Inkjet1_io_enabler.kext
- com.hp.print.hpio.Inkjet1.kext
/System/Library/Extensions/hp_Inkjet4_io_enabler.kext
- com.hp.print.hpio.Inkjet4.kext
/System/Library/Extensions/hp_Inkjet8_io_enabler.kext
- com.hp.print.hpio.inkjet8.kext
/System/Library/Extensions/JMicronATA.kext
- com.jmicron.JMicronATA
/System/Library/Extensions/WD1394_64_109HPDriver.kext
- com.wdc.driver.1394.64.10.9
/System/Library/Extensions/WDUSB_64_109HPDriver.kext
- com.wdc.driver.USB.64.10.9
/Library/Extensions/hp_io_printerclassdriver_enabler.kext
- com.hp.hpio.hp-io-printerclassdriver-enabler
/Library/Internet Plug-Ins/AdobeAAMDetect.plugin
- com.AdobeAAMDetectLib.AdobeAAMDetect
/Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin
- com.citrix.citrixicaclientplugIn
/Library/Internet Plug-Ins/Flash Player.plugin
- N/A
/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
- com.google.googletalkbrowserplugin
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
- com.oracle.java.JavaAppletPlugin
/Library/Internet Plug-Ins/npg.plugin
- npg.graphon.com
/Library/Internet Plug-Ins/o1dbrowserplugin.plugin
- com.google.o1dbrowserplugin
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
- com.microsoft.sharepoint.browserplugin
/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
- com.microsoft.sharepoint.webkitplugin
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Library/Internet Plug-Ins/SlingPlayer.plugin
- com.slingmedia.slingplayer.plugin.nspapi
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
/Library/PreferencePanes/FMDSysPrefPane.prefPane
- Citrix.FMDSysPrefPane
/Library/PreferencePanes/JavaControlPanel.prefPane
- com.oracle.java.JavaControlPanel
/Library/PreferencePanes/WDQuickViewPrefsPane.prefPane
- com.westerndigital.quickview.prefpanel
/Library/PreferencePanes/Zimbra.prefPane
- com.zimbra.prefpanel
/Library/ScriptingAdditions/Adobe Unit Types.osax
- N/A
Library/Address Book Plug-Ins/SkypeABDialer.bundle
- com.skype.skypeabdialer
Library/Address Book Plug-Ins/SkypeABSMS.bundle
- com.skype.skypeabsms
Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
- com.citrixonline.mac.WebDeploymentPlugin
Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
- com.Google.GoogleEarthPlugin.plugin
Library/Internet Plug-Ins/WebEx.plugin
- com.webex.WebEx
Library/Internet Plug-Ins/WebEx.plugin/Contents/Resources
- com.webex.WebEx
Library/Internet Plug-Ins/WebEx64.plugin
- com.cisco_webex.plugin.gpc64
dylibs
/usr/lib/libaudioc.dylib
/usr/lib/libclipc.dylib
/usr/lib/libcs.dylib
/usr/lib/libdc.dylib
/usr/lib/libfilec.dylib
/usr/lib/libMonoPosixHelper.dylib
/usr/lib/libpbr.dylib
/usr/lib/libprintc.dylib
/usr/lib/libsc.dylib
/usr/lib/libSFFileMonitor.32.dylib
/usr/lib/libSFIPC.32.dylib
/usr/lib/libSFIPC.I.dylib
/usr/lib/libSFsqlite3.7.4.dylib
/usr/lib/libSFSyncEngine.I.dylib
/usr/lib/libupc.dylib
App extensions
it.bloop.airmail.beta10.Airmail-Today-Beta
it.bloop.airmail.beta10.Airmail-Composer-Beta
com.wunderkinder.wunderlistdesktop.sharingextension
com.wunderkinder.wunderlistdesktop.todayextension
com.readitlater.PocketMac.AddToPocketShareExtension
com.stylemac.instadesk.Photodesk-Feed
it.bloop.airmail.beta10.Airmail-Share-Beta
Apps
/Applications/Uninstall IM Completer.app
Contents of /Library/LaunchAgents/com.cisco.anyconnect.gui.plist (checksum 1087717482)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<dict>
<key>PathState</key>
<dict>
<key>/opt/cisco/anyconnect/gui_keepalive</key>
<true/>
</dict>
</dict>
<key>Label</key>
<string>com.cisco.anyconnect.gui</string>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>ProgramArguments</key>
<array>
<string>open</string>
<string>--wait-apps</string>
<string>/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app</string>
</array>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist (checksum 1591517921)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>ServiceIPC</key>
<true/>
<key>MachServices</key>
<dict>
<key>com.citrix.AuthManager_Mac</key>
<true/>
</dict>
<key>Label</key>
<string>com.citrix.AuthManager_Mac</string>
<key>WaitForDebugger</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac</ string>
</array>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>Disabled</key>
<false/>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.citrix.ReceiverHelper.plist (checksum 676087606)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.citrix.ReceiverHelper</string>
<key>RunAtLoad</key>
<true/>
<key>KeepAlive</key>
<dict>
<key>SuccessfulExit</key>
<false/>
</dict>
<key>WaitForDebugger</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper</st ring>
</array>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>Disabled</key>
<false/>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.citrix.ServiceRecords.plist (checksum 1445213025)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>ServiceIPC</key>
<true/>
<key>MachServices</key>
<dict>
<key>com.citrix.Beacons</key>
<true/>
<key>com.citrix.ServiceRecords</key>
<true/>
</dict>
<key>Label</key>
<string>com.citrix.ServiceRecords</string>
<key>RunAtLoad</key>
<true/>
<key>KeepAlive</key>
<true/>
<key>WaitForDebugger</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords</st ring>
</array>
...and 8 more line(s)
Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist (checksum 3453356730)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.oracle.java.Java-Updater</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
<string>-bgcheck</string>
</array>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
<key>StartCalendarInterval</key>
<dict>
<key>Hour</key>
<integer>9</integer>
<key>Minute</key>
<integer>57</integer>
<key>Weekday</key>
<integer>3</integer>
</dict>
</dict>
...and 1 more line(s)
Contents of /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist (checksum 2630047092)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC -//Apple Computer//DTD PLIST 1.0//EN
http://www.apple.com/DTDs/PropertyList-1.0.dtd >
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.cisco.anyconnect.vpnagentd</string>
<key>ProgramArguments</key>
<array>
<string>/opt/cisco/anyconnect/bin/vpnagentd</string>
<string>-execv_instance</string>
</array>
<key>KeepAlive</key>
<true/>
<key>RunAtLoad</key>
<true/>
<key>AbandonProcessGroup</key>
<true/>
<key>EnableTransactions</key>
<false/>
</dict>
</plist>
Contents of /Library/LaunchDaemons/com.wdc.SmartwareDriveService.plist (checksum 2733252498)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.wdc.SmartwareDriveService</string>
<key>Program</key>
<string>/Library/Application Support/WD SmartWare Services/SmartwareDriveService</string>
<key>RunAtLoad</key>
<true/>
<key>StandardErrorPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of /Library/LaunchDaemons/com.wdc.WDSmartWareService.plist (checksum 1153517838)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.wdc.WDSmartWareService</string>
<!-- <key>Program</key>
<string>/Library/Application Support/WD SmartWare Services/SmartwareServerApp.app/Contents/MacOS/SmartwareServiceApp</string> -->
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/WD SmartWare Services/SmartwareServiceApp.app/Contents/MacOS/SmartwareServiceApp</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StandardErrorPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of Library/LaunchAgents/com.genieo.completer.download.plist (checksum 1894818845)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.genieo.completer.download</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
<string>-trigger</string>
<string>download</string>
<string>-isDev</string>
<string>0</string>
<string>-installVersion</string>
<string>15886</string>
<string>-firstAppId</string>
<string>19340001</string>
</array>
<key>WatchPaths</key>
<array>
<string>/Users/USER/Downloads</string>
</array>
</dict>
</plist>
Contents of Library/LaunchAgents/com.genieo.completer.update.plist (checksum 2339121592)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.genieo.completer.update</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
<string>-trigger</string>
<string>update</string>
<string>-isDev</string>
<string>0</string>
<string>-installVersion</string>
<string>15886</string>
<string>-firstAppId</string>
<string>19340001</string>
</array>
<key>StartInterval</key>
<integer>86400</integer>
</dict>
</plist>
Contents of Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist (checksum 3051698494)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<false/>
<key>Label</key>
<string>com.microsoft.SyncServicesAgent</string>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent</string>
</array>
</dict>
</plist>
Contents of Library/LaunchAgents/com.zimbra.desktop.plist (checksum 3676173668)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.zimbra.desktop</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Zimbra Desktop/bin/zdesktop</string>
<string>start</string>
<string>-w</string>
</array>
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I have a problem with software activation of dedicated channel partners.
I have a problem with software activation of dedicated channel partners.
I find in the portal software and serial number for activation, but when I enter the serial (after you log in with the adobe id) tells me that the serial number is not correct.
Tednto contact Customer Support directly (via chat) but nothing ever done offline.
my adobe id is: [email protected]Error "The serial number is not valid for this product" | Creative Suite
or contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html
i know you've tried adobe support, but if they can't help you no one here can help you unless there's some problem support can but won't handle. -
My daughter's older Ipod Touch is having a problem with images becoming pixilated when taken from an e-mail and placed into her camera roll. ( She wants to put on Instagram ) Any help?
I think that may be a consequence of the email provider she is using. Some services (AOL is one example) inspect and modify email attachments, particularly photos, resulting in reduced resolution compared to the email that was sent.
The iPod does not do this. The resolution of the picture in the email she receives will be identical to what is imported. -
Many problems with software activation with software purchased online
All:
In the last few weeks, I have had a lot of problems with software activation.
I purchased 10 copies of Office. 5 would not activate. I took the software back to the local as suggested by customer service, but was denied an exchange.
I purchased 7 copies of Adobe Photoshop elements. 3 activated, the rest did not.
What is going on? Can I get these replaced, refunded, or activated?
Thanks.Greetings captainkeys,
That’s quite the amount of software to purchase! I’m sure you were quite disappointed to find that not all of the software codes seemed to be activated, delaying your use of the software. I’m glad you’ve reached out to us in multiple ways to see what options are available to you, and I apologize if we have been unable to find a resolution for you.
Using the email address you registered with the forum, I was only able to locate eight copies of Microsoft Office, and couldn’t locate any copies of the Adobe Photoshop Elements. That being said, I was able to see that some of the codes did fail to process through the activation process. I would be happy to look into getting these activated for you.
That being said, I am sending you a private message to gather further information from you. You may check your private messages by signing into the forum and clicking the envelope icon in the top right corner of the page.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message -
HT4993 problem with software update
I need help how to reslove problems with software update on my iphone 4s.
Reset your device and try it again: hold down the home button along with the sleep/wake button until you see the apple, then let go.(No data loss)
Also make sure you have enough free space on the device for the update file - usually requires 2 to 3 times the actual size of the file to be able unpack & install.
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