Zen Touch Doesn't Appear in Device Mana

Ok, so I can't get my player to connect NOMAD explorer says "Not Connected", but the device isn't even showing up in device manager.
I've installed all the lastest drivers, software, and tried using a different USB cable and different ports (all of which I know work), but to no avail. HELP PLEASE.

Did you expand the "Uni'versal Serial Bus controllers?" It should be in that list after you expand (the player has to be plugged in when you do this). If it isn't there, your computer has no idea anything is connected, at that point try a different cable cause it's probably the problem. You could also try a different usb port to see if it will recognize the player(if you haven't tried that already).
Message Edited by atypicalv on 0-09-2005 2:45 AM

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