Zen Touch feature requ

Hey everyone,
I'm a very satisfied owner of the Zen Touch but I have a couple of issues with it. A minor annoyance is that when you select a song you can just hit the play button to play it (not pausing the song) instead of clicking on it and then selecting 'play'. The reason I hate this is because I'll have a song playing and want to browse through the menus looking at stuff when I need to pause the track and I can't just hit the play button to pause it because it will play whatever is selected. But that could be fixed in a firmware update which I pray everday will come soon. But don't get me wrong, I LOVE MY TOUCH. Thanks creative for making such a wonderful player that is long lasting and reliable. I just think this feature should be turned off.
Wilco

Why don't You use "OK" button while browsing through your tracks? It will show You sub-menu with choice of playing song, viewing info etc. It will prevent You from interrupting song that You're playing at that time.

Similar Messages

Zen Touch -- Clock requ

Hey guys,
I'm a relati'vely proud owner of a Creative Zen Touch 20GB (which I purchased for $AUD499 with a free remote/FM/voice-recorder attatchment). It's been a great player, had some initial trouble with drivers but now that's all sorted.. a little unpredictable maybe but when it works, it's great.
When I first bought it, I was pleased to see that it had a Time/Date function -- assuming I wouldnt have to go to the Main Menu > Settings > Date & Time ... . I soon realised however that this was the only way to access it, and I was somewhat dissapointed. It is beyond me to see a reason why we can set the time, except have it in no useful place? Surely somewhere in the depths of the operating system there must be a time syntax, and my request for the newest firmware would be that we are able to see the time somewhere other than in Settings, possibly simmilar to the iPods -- have it center top of the screen when playing? (This probably wouldnt work, as "Now Playing" is center top, so maybe top right? I'm sure it's possible to fit 5 characters xx:xx there). I've noticed on other Creative players you can use the Time as a screen-saver, which would be ideal. I dont own a watch (I prefer to use my mobile) and since I use my Zen so often, it would be a great addition and make the player a whole lot more useful. I can understand it isnt possible to impliment all of our requests, but this one seems easy enough.
Thanks for listening =)--daza, new to the community.

Even with my Zen Xtra. Having to go through all the options is a pain.
I think the "Now Playing" text really isnt even needed. ITs kind of obvious and just saying something we already know.
But who am I to say otherwise.
Just a request.

Zen Touch Features I Want! Save Playlist as, Order Playist Tracks and Crossf

My Wishlist!
Please give me the ability to change the order of songs in the playlist and to save (overwrite) or save as...
Please. I know you can overwrite by re-typing the same name... which is a pain if you can't remember every name and frankly, a waste of time.
Which brings me to... Let's be able to rearrange the track order from within a playlist! It is 2005 already.
And if I'm going to pass up the opp to show off my kids pictures from a 40 GB music only machine, please let me crossfade the tracks with a few time based options?
Let's get creative, Creative.
This is the best sounding player on the market... take the features up a notch and have the hottest true audio player by Christmas!

MikeM32 wrote:
I couldn't find anything on this in the FAQ that was definiti've--so here is my question....is the only way to transfer a playlist from a computer by using Creative Mediasource? I can't get WMP0 to work, nor the new Yahoo Music Engine (which works great in every other respect, by the way).
It's certainly easier?to create and edit playlists via the PC, using any of the software that can do this e.g. MediaSource, and even easier with the?excellent shareware Notmad Explorer.

The ZEN Touch Fix... Buy an IPOD.

Let?s compare ZEN Touch and Apple IPOD.
? Does IPod have plenty of accessories from third party suppliers like Bose ? YES
? Does Zen Touch have plenty of accessories ?. NO.
? Does the all the Zen Touch features like the ability to use it as an external file share work? NO.
? Does Creative Lie, Lie, Lie and ignore their faithful customers? YES
? Do the Zen Touch owners have a clue as to when their firmware upgrade announced last October will be out? NO
This looks good for Apple and IPod.
Not to good for Creative. This is what happens when you are successful. You screw faithful customers.
Guess what. I am no longer a faithful customer and I have been one since their first 8 bit sound blaster card.
Last but not least. Don?t forget DO NOT TO BUY CREATIVE. I will be sure to share this feeling to anyone who will listen. If I see someone buying a Creative product I will let them know their on their own if there is trouble. It?s better to buy a non creative product?..
Ticked off Zen Touch owner.

JK23 wrote:
Be patient. You shouldn't hold Creative to statements released by CNET. Even if Creative itself announced anticipating the release of new firmware by a certain date, it is a goal, not a firm promise. One should always buy a product for its current capabilities, not what it might do in the future.
With all due respect, a lot of people say the same thing as you said (I do when talking about motherboard and CPU tech with people who want to know what to buy), but they aren't seeing the "big picture." Promises of features to come should ALWAYS be treated with skepticism, especially if you hear rumor or speculation about missed release dates for things such as firmware updates. However, the truth of the matter is that a pattern of events such as announcing an anticipated date of release, failing to make it happen on said date, and no update put forth by any form of pr, are potential indicators of problems within the company. Just how extensi've those problems are cannot be determined until more concrete proof is established, but the fact that such indicators are noticeable should serve as a warning sign to buyers (new and returning alike).
Creative must be very careful in this area as the DAP/MP3 player market has the potential to reach a far, far wider and varied range of customers, many of whom have never bought a Creative product of any kind in the past. Too many problems, and it could become a spotlight casting a negati've light on Creative's entire collection of products, whether or not they are experiencing the same sort of product release and support problems as the Zen / MuVo lines have.

OK, Zen Touch Owners, Listen Up!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

OK, when I tried to update the firmware on my Zen Touch to the PlaysForSure update, all of the original firmware was removed, and I could do nothing. This happened to a lot of other users, and most of their solutions seemed to be unique to the secondary computer they used. After searching through several threads, I finally found a solution that worked when nothing else would. Thank you so much Evil_Queen_Lisa for solving the problem: Step - Before you upgrade your firmware, back up your files as they will be lost. If you are here, unfortunately this is probably too late for you, but I figured I'd add it anyway. Step 2 - If you have licensed music - back up your licenses to an external source (like a USB key)->Go to WMP ->Tools ->License Management ->backup ->select your external dri've ->backup Step 3 - Restart your computer Step 4 - In "Add or Remove Programs" with "Show Updates" selected:***Note: you MUST uninstall in this order!!***a)uninstall windows media player , restart when prompted (also refered to as "Rollback" )b)uninstall windows medial player RunTime, restart when promptedc)uninstall Microsoft User-Mode Driver Frameworks Feature Pack .0 (and not something else with a similar name like .NET), restart your computer Step 5 - Download and install windows media format 9.5 RunTime from here http://www.microsoft.com/downloads/details.aspx FamilyId=73C2650F-BE6-4BD6-8408-FD6E7827CD8 Step 6 - In "Add or Remove Programs" with "Show Updates" selected:Uninstall all software and drivers by Creative **Note: If you have a creative sound card (like "audigy" or "soundblaster" ) be carefull not to uninstall it's drivers / software! Restart your computer Step 7 - Plug your zen into its power outlet, and from recovery mode select "clean up" Quick Suggestion by Baffled: With your Zen plugged in, go to Control Panel->System->Hardware->Device Manager and select Portable Devices. Right-click Zen Touch, and select Uninstall. Step 8 - Download the newest driver and the firmware for your Zen from here: (make sure you have the correct player and country) http://us.creative.com/support/downloads/ Step 9 - Install the driver, and plug in your zen when prompted. If a pop up appears asking you what you want to do (ie open with WMP) just click cancel. Step 0 - Open the firmware upgrader ->click upgrade ->follow the instructionsif its successful -> CONGRATULATIONS!!! you are fixed!! I suggest you run your windows update wizard, and reinstall everything once your zen is working properly (it should work fine with WMP ). If this works for you, or doesn't, please post a reply and keep this thread ali've! Any moderators out there, please sticky this. It's a big and frustrating problem, and this is the only solution that appears to work uni'versally (three friends did this too).

Well, from the looks of things, more devices are having problems with firmware updates, without any solutions put forward from the manufacturer. Poor show, Creative.

DO NOT BUY CREATIVE ZEN TOUCH 2

I cannot begin to explain the problems I have had with the Zen Touch that I bought 2 Weeks ago. The long and short of it is the original device that I bought, I could not transfer songs to it. Dowmloading the latest Firmware / Drivers / Application etc made no difference whatsoever. Problems ranging from errors like 'Device is busy or not attached', to copying songs across and them showing on Creative Media Organiser but not showing on the device itself. Also problems with the device freezing and having to wait for the battery to run out before it would work again. After lengthy phone calls to someone on support who could neither speak or understand english, I arranged for another one to be sent to me, in return for the faulty one. And guess what, the new one has exactly the same faults as the original. I have uninstalled the software on numerous occasions thinking that it may be a faulty install. Set it all up on my machine at work, and my friends machine at work, only for the same problems to occur when transferring songs. To top it all, I sent 3 messages to the support link on the creative web site, only to have a response to, yep you guessed it, NONE of them in FOUR DAYS. My advice to anyone who is thinking of buying a Zen Touch, or any other Creative Labs product come to think of it is, is to go out in the back garden and set fire to the money instead. Just incase anyone thinks I am doing something wrong, I work for a software company, and I know that if we sent a product / gave a support service that was as poor as that I have received, I would be out of a job in 5 minutes. I am Going to get my money back and go for an iPod, telling everyone I know to steer well clear of creative. Thanks for listening.

"If the mailer I received from Cambridge Soundworks yesterday (a Creative complany) is any indication, buying a 20GB Zen Touch or even Sleek would be a bad move. It looks like the Sleek is already being relegated to the status of "**bleep** stepchild" in the Zen line-up, which is where Touch has been for a while. The latest ad from Cambridge Soundworks was pushing the Micros, Nanos, Muvos and even Neeons. But no Sleeks."
You comments don't make much sense. The Sleek is a new model and is probably backordered by many dealers. That is probably why Creative is not promoting it heavily on its own. Demand from Creative's retailers is probably more than enough to consume the production for a while.
"But that's not what's interesting. It's what product was prominently featured: The Zen 20GB. This is the player that looks like a fat Zen Micro in a black case, previously available only in Asia. "
That does seem to make sense though, since Creative probably didn't make enough of them for a full retail store roll out in the US, so they probably decided that that selling them directly would be a good move. National retailers like Walmart, Best Buy, Staples, Office Depot, etc. want products to be available in huge quantities otherwise they don't want to sell them.

Q&A Guide about ZEN Touch 2

Hey people!
I had time to kill, and I've been around since a while now; I now own a ZEN Touch 2 since more than 6 months. I figured out I'm able to help quite a lot of people about this device, actually (even though I don't have an astronomic number of posts), and I felt like writing a little guide about common questions about the ZEN Touch 2 could help, why not?
First of all, this is a guide applying to the ZEN Touch 2, I don't know about the ZiiO. Maybe my tricks will work on both devices, but I can't be sure about it.
LAST UPDATED: November 23th 2012.
Q: Why does my ZEN Touch 2 freeze so often?
I've got 2 theories about why these freezes happen so often: I own another Android device, which have a fairly weaker processor than the ZEN Touch 2, and it does not freeze at all. So the ZEN Touch 2 is quite powerful! But even on Android 2.2.1, it's perhaps the installed stock firmware that is unstable. That cause the problem.
Second theory, I believe the ZEN Touch 2 don't have much RAM availible! Around 200-256 MB. What's interesting here, is that my other cellphone does have a weaker processor (600 MHz VS 800 MHz), but it also have more RAM, 512 MB! That could be the reason why the ZEN Touch 2 freeze so often, when the device is basically running out of RAM.
Or it could be both! An unstable firmware installed, and no enough RAM. Who knows?
Q: Okay, but how can I fix this issue?
There's no magic way to make your device running super-fast like any other smartphone, especially if the problem is the lack of RAM, rather than the unstable firmware. The number 1 solution, it's obvious: uninstall APPs. The more APPs are installed, the more RAM they use. The more your device is going to freeze/crashe. Myself, I don't have many APPs installed, only 17 (Some of them being like 500 Ko, or even extensions or themes, that are only 150 Ko). I use my ZEN Touch 2 only for listening to music, and browsing the Internet using Flash Player. It does the job well enough.
What you could also do, is install the APK/APP Fast Reboot Pro. I have it installed, and it free your phone memory everytime you unlock your screen, or press the widget. Extremely usefull. That'll help to prevent the ZEN from freezing, a bit.
Well, even though I have 17 APPs installed, including Fast Reboot Pro, my Touch 2 still crash, rarely. I've been experiencing a serious issue about my ZEN booting loop, for no reason at all! Had to boot in recovery mode, and wipe the data. Which lead me to think the stock firmware can also be the problem for unstability.
Q: How do I install APPs on the ZEN Touch 2 ?
Since the Market is unavailible (I've tried to install it without any success. However, seems like some people managed to install it, most probably with root. I've tried, but cannot get it to work, myself), you'll have to download APK files. You have the choice to download from ZiiO Space, or from any other website. Download an APK file, save it anywhere on your SD Card, then open the built-in APP "Explorer" on the ZEN. Lauch the .APK, install it, and you're done.
Remember to check "Enable unknown sources" on the "Manage Applications" menu!
A fastest method, you could manually download and install "SlideME". I've used it for a while, and it's a Android-Market / Google-Play "Like". It'll work without any problem on the ZEN.
Q: Is the ZEN Touch 2 rootable ?
Yes it is!
First thing first, rooting your device will void your warrantee. I did it, since I live in Canada, and I have no intention of returning the device in California if it break. I am not responsible if you brick your device doing the process, even though nothing wrong should happens. If you don't know what is Root Access, you better not doing this.
I've used the following method. It worked like a charm.
Install the Z4Root APK. Now your Antivirus (Computer maybe, and ZEN Touch 2 antivirus as well, if you have one) will warn you it contain a malware. Z4Root is not a virus! Simply because it perform actions that can be dangerous to your device, that's why you get a warning.
Launch Z4Root, and press the "Root" button (Not temporary). Z4Root will do the rest automaticly! Then your device will reboot, which is normal. Don't do anything during the rooting process, however!
If the rooting worked, you should now see the APP "Superuser" in your APP Drawer.
You still have the option to Un-Root your device - assuming you want to return the ZEN to the store, for example - by launching Z4Root again, and press the button "Un-Root". Simple as that.
Q: Can you install a Custom ROM such as Cyanogenmod ?
I've tried without any success... I was hoping install another firmware would make the device as stable as it should be.
I installed ROM Manager, but when the APP ask you to backup your current bootloader and select your device, the ZEN Touch 2 isn't in the list, so I couldn't perform the backup.
There are more complex ways of installing another ROM, but I haven't tested those. This is becoming quite dangerous.
I requested help on XDA Forums, but haven't got any, sadly.
Q: The GPS doesn't work !
Okay, so I don't know if your device really is defective, but I can tell you about my experience; I always disliked Google Maps APP, since it requires you have a Wi-Fi connection availible to use your GPS. Not pretty helpful when outside.
What I recommend you, is to install the APP Locus (Keep that in mind: the more APPs you install, the more your device will freeze.). Free version is powerful enough. What I like about this magical APP, it allows you to download maps, so that you can view them offline (They are pretty big in size)! Download a few maps, and activate your GPS, it should seek your position.
I believe when people says their GPS doesn't work, it's mainly because the ZEN Touch 2 GPS is really slow to find your position. Really. I first had trouble with this too, and for the GPS do to his things, this can takes up to 15-30 minutes, no kidding. And when the GPS work, it have chances to loose your position randomly.
So yeah, sad to say that, but the GPS on the Touch 2 isn't the best. My position is find instantly on my other 600 MHz smartphone (LG Optimus One).
Q: What is the Recovery Mode, and how do I access it ?
You can access Recovery Mode by holding the HOME button and then turning ON your device at the same time. This menu can be really useful, and even save your device, like it did for me.
Here are the options availible:
- Reboot System Now;
- Apply Sdcard : update.zip;
This is used to update your firmware if you're still on Android 2.1. You could also install Custom ROMs with the filename update.zip that you've put to the root of your internal storage. Highly not recommended to install any Custom ROM, since these ROMs aren't customized for the ZEN Touch 2, simply!
- Wipe Data / Factory Reset;
This delete all of your data on the ZEN, to bring it back to his original state. For some reason, when I used this option, it kept everything that's on my internal storage (Music, Pictures..). GLAD that did. What I've lost, were the APPs I installed, and my Android settings. My APPs were all backed up, so that was no big deal. I wiped the device 3 times, and I can confirm that the data in /mnt/sdcard (The internal storage where you put your music, on USB) isn't deleted. All you have to restore is APPs (If they're backed up, that's fast) and ZEN settings.
Also, be advised that wiping the device does not "unroot" the ZEN - Superuser APP is still there, and the device is still rooted. Notice that if you have uninstalled system APPs (see below), the APPs won't be reinstalled automatically. You'll have to reinstall them manually, if you want them back - hope you have a backup of these APPs!
I had to use this option to stop my ZEN from booting in loop. I thought it wouldn't change anything!
- Wipe Cache Partition;
Wipes the cache partition of the device to clear all the data accumulated there over use.
Thanks to Haroon Q. Raja from AddictiveTips for the info.
Q: Would you qualify the ZEN Touch 2 as a durable unit ?
Well, "on the outside", yes. People (Not me! :P) dropped my ZEN twice, without any consequence (That freaked me out).
Maybe I was lucky, don't know. But durable "on the inside", the firmware and all this stuff, it's a no-no. I should you have more chance that your ZEN will die for no reason because of the firmware, rather than die because you dropped it (Well, just don't drop it in the pool...).
Q: The stock music player suck, I have no control at all !
What I recommend you to install (Personally) :
PlayerPro for the look;
PowerAMP for functionalities. I used PowerAMP, since it sort my music better. I've switched to NRG music player, since PowerAMP became glitchy, for some reason.
Both are shareware, but since there's no access to the Market, you have no choice, but to download illegally. I apologize Creative, for approving the download of APPs, but what else can we do? Simply make the Markey availible, that will sove this issue.
If you plan on getting PowerAMP, get it here, along with the Full Version Patch (You HAVE to be rooted for this to work! Tested, and work in my case):
http://forum.mobilism.org/viewtopic....fdb7e20fd84c70
1. Unistall your current version of PowerAMP.
2. Install PowerAMP.2.0.4.467 APK (Do not run it!)
3. Install PowerAmpPatcher by ChelpuS APK
4. Start the Patcher, and press the button.
5. Reboot the ZEN, then start PowerAMP. That should do it.
Warning: You will loose all your previous PowerAMP settings, however!
Since the ZEN Touch 2 is not a Google cellphone / has no Android Market, this is the only way to have PowerAMP all the time on your ZEN.
NRG Music Player is pretty decent as well, it can play different formats that PlayerPro can't. Still a shareware, but easy to download and install without hassle.
Q: Which Photo Gallery do you recommend ?
Everyone agree, nothing is worst than the Android stock Gallery, super slow, and doesn't sort your pictures at all! Again, I have 2 recommendations:
Grab Quickpic or Picturen. Both are extremely light (500 Ko), fast and there are a lot of zoom steps, for us ZEN Touch 2 owners without any multi-touch support! You can also hide the useless folders, or add a password to these hidden folders, if you prefer!
JustPictures! is also excellent, as well. Take a bit more space, a bit slower, but the interface is more attractive, and One-Touch zoom is supported. Some functions that are in QuickPic aren't in this APP, but I feel like JustPictures sort my photos better. I can put differents "accounts" or "folders" to sort all my pictures.
Screw the original 3D Gallery!
Q: Any browser I should get ?
That really depend on what you do...
Read this article, from november 2011:
http://www.tomsguide.com/us/Android-...view-1705.html
Opera Mini is lightning fast, but unfortunately, Flash Player is unsupported on this browser!
Note: Avoid browsing the Internet with a ZEN full of APPs, you'll get in trouble. I did this, and this was a nightmare, freezing all the time, have to reset...
I do this now, but with my 17 APPs installed. It's quite OK, I should say. Especially that I use Flash Player a lot.
Q: Any Home Replacement you recommend ?
I've been using Go Launcher Ex for a while, because it's resonably fast, beautiful and way customizable; ADW Laucher is pretty fast, too. I've now switche to Nemus Launcher - way lighter (The GO Dev Team applications really are getting bloated by useless features, sadly), and still pretty beautiful. Go Launcher Ex is more customizable, but is getting bigger and bigger in size (And RAM, maybe. Not sure.). 8-10 MB or up for an APP? Even for a Home Screen, I hope you're kidding me.
Both APPs allow you to add folders to the APP Drawer ! Excellent!
Q: I want to disable / customize the lockscreen.
Disable the lockscreen: NoLock;
Customize the lockscreen: WidgetLocker.
Q: Does the games play well ?
Yes, pretty good, with the 800 MHz processor of the ZEN Touch 2 !
Comparing it to the 600 MHz processor of my LG Optimus One, there really is a noticeable differece in fluidity. The vast majority of the games doesn't lag on the ZEN Touch 2, that's great.
If you want to try those games emulators (SNES, Genesis...), go ahead, they work decently. Unfortunately, since the Touch 2 doesn't have multitouch, that's a problem, but try to set Left-Right as volume Up-Down to move your caracther, it's pretty playable and fluid enough. The best games are the RPGs, for sure, since multitouch isn't necessary at all.
There are also 3D emulators, such as N64oid or PSX4Droid; these also work, but watch out! At that point, 800 MHz is not enough for these games to be "playable". Super Mario 64, for example, is the most playable game availible for N64oid, and still then, it is really slow (Not that enjoyable, seriously).
You're free to try N64oid or PSX4Droid for fun, but just saying, if you want to freeze your device, this is the way to go.
Super Mario 64 shouldn't freeze instantly your device. However, Mario Kart 64, Donkey Kong 64 or Tony Hawks (Tested) freeze your device for sure - you wouldn't even get past the "Press Start" screen. My advice: only try Super Mario 64.
Still then, the ZEN does play games (2D or 3D) smoothly enough!
Q: My ZEN keep booting in loop! What should I do ?
That happened to me once in a while, and this is freaky.
"ZEN Touch 2" screen, "Touch the Sound of Perfection screen" again, and again, and again...
First: wait. Maybe it'll boot
If your launcher still doesn't start, reset button (Inside the SD Card slot, very tiny) is your only choice, of course. Reset, then power it up again. It booted for me all the time, except once.
If that still doesn't work: Recovery Mode, like stated earlier.
Now, here's what could happen if you reset during the boot sequence; I got this extremely annoying problem like 3 times. Hooray, you can get to the launcher!
Now, what can unfortunately happen, is that you get random popup like "SmartKeyboard Pro Force Close", this stuff. You'll keep getting these popups. That mean the vast majority of your 3rd Party APPs are corrupted, and you'll have to uninstall, then install again almost every single APP... This is a serious pain!
Now, don't install again. It is very important that you uninstall first, then reinstall. Otherwise, it won't work. Luckylli enough, your stock APPs will remain intact (Default Music Player, ZiiO Space, Explorer...)
Hope you don't get this problem!
Q: The ZEN freeze at "Touch the Sound of Perfection" screen...
I would suggest you to wait for a while; I guess it's because the ZEN is getting too hot. Reset the device so it can power OFF, and wait for the ZEN to cool down a bit (Do not reload it, unless you don't have the choice to.), and try again later. Also try to connect the ZEN to USB, it'll power ON on it's own, perhaps it'll get to the Home Screen. If it still freeze, too bad: do a factory reset (that should work).
Q: Can I uninstall preinstalled System APPs (ZiiO Space, Audible, Default Browser) ?
Yes, you can! I'll show you the easiest way to do it!
If this isn't appropriated, ask me Creative, I'll remove this question.
First, you HAVE to be rooted, again!
Second: doing this can be seriously dangerous if you delete a APP that is required for the system to work, you could really kill your ZEN! Again, I take no responsability if you kill your ZEN because of this!
Okay then, download the APP SDK Stock APP Removal (Thanks to the developpers!):
http://www.google.ca/url?sa=t&rct=j&...vTHqe6KdBudQLg
Install it (If you have an antivirus on your ZEN, it'll detect it as dangerous. Ignore it. It's normal, since the APP allow you to delete system APPs, which can be dangerous), run it.
You can now see a list of every single APP installed on your ZEN, including the system APPs. ALWAYS make a backup of the APP when you delete one! The APP itself being extremely easy to use, no need to explain how it works, you'll understand it by yourself, for sure.
Just keep in mind, it is your responsability to verify if it's safe to remove an APP or not! Always check!
I used the APP to remove ZiiO Space, Audible and the default Browser (Without any consequences), since I never use those. Not sure if it's safe to delete the default 3D Gallery.
Mainly because I want to free up the most space as possible on my ZEN to avoid freezing issues, of course!
Q: How can I backup my APPs ?
It's quite easy to do. I've realised backing up my APPs was very important, on the ZEN Touch 2, since you never know when the device is going to freak out, when you'll have to do a reset, and that your APPs get corrupted!
You can of course use Titanium Backup, but I would recommend Smart App Protector / Pro, for his simplicity.
The main purpose of this APP, is to password/pattern-protect your APP (Which does the job perfectly well), but you can also backup (on SD Card, well, ZEN internal storage) and restore your APPs extremely easilly. No root required, here!
This APP completely saved me, when I wiped my device...
Q: What about my contacts ?
In the stock Contacts APP, there's an option to do a full backup of your contacts, on the ZEN internal memory.
If for some reason, you can't find it, download the APP Go Contacts Ex (In my opinion, the best contacts APP availible). This APP also have an option to backup and restore your contacts super easilly.
Q: In some cases, the ZEN Touch 2 isn't loud enough!
Something I would recommend is using a different music player with an equalizer. PowerAMP + PowerAMP patcher should do the job. Open the equalizer and increase the value of the first bar on the left. You'll get a small volume boost. I do use it for some tracks that have the volume REALLY low.
Q: The Agenda / Calendar does not work at all! When I start it, I get the message "You have no calendar" !
Dear calendar... It's always been a pain to set the calendar on the ZEN Touch 2, since it's not a cellphone...
2 recommendations:
First: forget it. I've tried, and seems this is possible to get this to work, but quite uneffective. First, you should download the APP Calengoo, a more than excellent calendar. It'll sync with your Google Calendar, so try using a Gmail account, to get it to work. It seems to have troble with the sync, and it doesn't work all the time.
Haven't done this in a while, this is seriously a pain. I'm using the calendar on my LG smartphone anyways. I won't be able to help that much about this issue.
Second: what you could do instead, is to download the calendar Jorte. It's a standalone agenda, so it does not requires sync to work at all. It'll work without any problem on your ZEN, you don't have to set-up anything.
However, I fairly prefer Calengoo over Jorte, way more powerful.
Q: Where's the reset hole?
Inside the micro SD slot. You can use a lockpipe (recommended) or a linguee mine (less safe).
Q: Is the battery removable?
Unfortunately, no. Unless you manage to open the ZEN in a very specific way, using a knife and a hairdryer to make the glue melt, I've read. You should probably gain access to the battery this way, but I've been completely unable to know the exact battery type (Lithium-Ion, but details), so replacing it would be a real pain. Creative couldn't help me, since they do not encourage self repair; they recommended me to purchase another device if this case happen, which I honnestly find pretty ugly.
Q: The default Android keyboard is not good enough...
The APK "Smart Keyboard Pro" is the answer.
Q: I would like to quickly turn ON WiFi, and ajust screen brightness without going in the Settings all the time.
Grab the APK "Extended Controls".
That's it, hope this guide was helpful!

Originally Posted by agrimstad
This Q&A guide was enormously helpful to me with the zen touch 2, my first android device.
I'm pretty happy with the device--everything pretty much works--but doubt my experience would have been so positive without this guide. I do have some observations as a kind of follow up.
1. I'd recommend staying with Creative's web browser. I tried a couple of alternatives. I tried Opera and Firefox. I thought they were painfully slow. I quickly abandoned them. The default browser seems good enough. That's not really what I got the zen for.
2. I bought PowerAmp. I had issues where it would work for a few days and then fail with licensing issues. Reinstalling fixed matters, then the licensing failure recurred. So I tried ProPlayer. To me, it's better. I like the way it handles folders.
3. I bought Locus Pro. It's pretty good. I like the ability to download a map so you're not tied to the internet. The GPS is slow, but it does work.
4. I did root the device with z4root. For me, the only advantage seems to be that I need to be rooted to get ClockSync to work. Being able to sync the device's clock with NTP is a really professional touch.
5. I use Go Launcher Ex (paid version). One thing to mention is that the default launcher has a Bluetooth widget which doesn't seem to survive the installation of Go Launcher Ex. I installed another Bluetooth widget I found on AndroidPit App Center. By the way, this App Center seems pretty decent, since Google Play isn't supported. (I also use the SlideME Marketplace.)
6. I like the Go Power Manager for monitoring the battery. It has a widget and power usage modes that are quite good.
7. I don't seem to be having lock up problems. (Note that I only use the default browser). I think this may be due to my being really careful about RAM usage. There are a set of things I've done in this area. First, I use StartupManager. (This is a second reason to root the device.) This keeps the things running at start up to the minimum you want. I've also installed FastReboot. I run this from time to time. But there are two other things that I really rely on. One is the Go Task Manager. This lets you monitor RAM usage and kill things to recover RAM. Another thing I use is a widget--I can't remember where it came from--that displays RAM usage on the home panel and a button in the shape of a broom, which, when tapped, recovers RAM. I think this is part of Go Task Manager.
8. It seems obligatory to have a scanner app for all the 2-D bar codes that have sprung up everywhere. I haven't seen any advice about which app is preferred. I'm using Unibet Scanner, which seems to work.
9. Because Google Play isn't supported, I've had to get some things via googling for apks. One finds these in strange quasi legal places and I worry about viruses. I'd be interested in advice regarding a virus scanner.
Thanks again for the guide. -- al
Thank you very much!
1. Maybe you want to try Dolphin Browser Mini / HD, it's pretty powerful. But if you're looking for a lighter web browser, you could give BoatBrowser Mini a shot, if you want to.
2. I've read that PowerAMP cannot activate on a non-Google phone, which I find pretty ridiculous.. I have to patch it with an illegal app, but now I get that strange noise when my music play, and the app is basically dead, unless I reinstall and loose all my settings!
7. That's the right thing to do. If you don't have much APPs installed, that shouldn't lock up.
9. Same here. I've used Lookout Antivirus before, but you wouldn't be able to uninstall it, if you're not rooted. I've then switched to Zoner Antivirus (Free). Less known, but for some reason, I've read it detected more viruses than any other free Android antivirus.
Enjoy the ZEN Touch 2.

A post, Zen Touch Owners might consider and an Open Letter to Creative. L

Creative needs to take some COORPERATE PRIDE as regards one of their products, that until recently was the FLAG SHIP of their hard-dri've based line of D.A.P. s,
By using the Napster-To-Go Subscription Service, I spent the better part of last weekend loading up my Touch 40 GB player with reams of music. At about the 9 GB point on the hard dri've, the seek head would no longer write to the platters and after a time out, stopped with a subsequent TRANSFER ERROR coming up.
Bummer.
OK.
I phoned Creative, got an RMA number and shipped it off for a hard-dri've replacement at the least, a totally new unit sent promptly back at the best.
Being bummed out that I probably wouldn?t see a new TOUCH 40 GB returned to me for the most part of two weeks to a month (by some of the reports via this thread), and being that I wanted a FLASH DRIVE so I could use a D.A.P. in places where intelligence dictated that a hard-dri've based player is going to experience hard-dri've shock/abuse (like being on your bicycle, jogging, cross-country skiing, etc?.all forms of outdoor activity) so?being that I did not now have my TOUCH to listen to (I am a music-aholic) I went out on Saturday and purchased an IRIVER T0 GB flash player.
Being this is a Creative board, I won?t go into a RAVE on how good and feature packed this D.A.P. is. Just suffice to say that if you would like a D.A.P. for when being acti've, or as a back-up to the TOUCH 40/20, THIS IS THE PLAYER TO CONSIDER.
Now, amongst features heaped upon features this player has, never mind the FANTASTIC sonic output it puts out in sound fidelity and reams of non-distorted volume (I use a set of BOSE TRI-PORTS that need a setting of 8 on the Zen Touch, but with the Iri'ver T0, I am right now (as I type) listening to Gloria Estefan?s CONGA at a volume setting of 2 out of a possible 30!!!! It is just that good!
Now, what is this post doing on a Creative Forum board?
The answer lays in the next few sentences/thoughts?.
Amongst 2 EQUALIZATION presets, that ALL so differently shape the sound wave (they again, are THAT good, including SRS (WOW) is a CUSTOM EQUALIZATION pad that covers the following frequency ranges:
50K /200K/ K/ 3K/ 4K/ (adjustable from ?0/+0
It was in using this EQUALIZATION PAD, that is was so totally demonstrated to myself how truly abused we are as Creative Ltd. Customers having all of us, purchased a Zen Touch D.A.P. from this company. I paid $300.00 dollars for my Zen Touch 40 GB and it was deli'vered to me straight out of the package with a DEFECTIVE Custom Equalization feature, that is made defecti've by inferiorly produced Creative code in their Zen Touch Firmware, the very ?heart? of the product, driving and deli'vering all the features(?) on the Zen TOUCH 20/40 GB.
It is one thing to release defecti've code, if the defect was not caught by (hopefully) Creative upon the launch of the product, but with ENOUGH paying customers having made this defect well known and so WELL DOCUMENTED back to Creative Ltd. and in the many MONTHS since the defect was found in the FIRMWARE that dri'ves the TOUCH, and yet, and UNBELIEVABLY so, the defect yet remains (if in fact now even more profound!) in their latest version of the Zen TOUCH firmware!!!
Ladies and Gentlemen, who are now reading this post, ------by having had the extreme PLEASURE in owning a D.A.P. (newly acquired Iri'ver T0) with all features advertised upon the package ***WORKING***, right out of that package, let alone with such amazing performance deli'very, I now declare that I will wait a reasonable (not months any more, BUT ONLY A FEW WEEKS FROM THIS POST DATE) period of time to elapse before I see a FIRMWARE release and/or patch from this company, Creative Ltd., to ***FINALLY*** address this broken Custom Equalization feature ?offered? within the Zen Touch firmware.
Now in having custom set the ranges of frequencies in the Iri'ver T0 to JUST how I like my music----I have to tell you Folks----IT DOES make a TREMENDOUS difference to the sound and your PERSONAL expectations of it!
A Custom Equalization feature is THAT important to have on a sonic device, let alone a fully WORKING ONE, bug free!
To Creative:----a personal comment:
 I have been a loyal customer of yours from the mid 90?s by having purchased EXCLUSIVELY from you, my sound cards, as well as your line of VIDEO CARDS. I have been a most faithful repeat customer having never seen to date your company so delaying/ignoring the defecti've broken issues from one of your FLAG SHIP sonic products.
I spent $79.00 (far below the asking price of your Zen Touch product line) last Saturday on an Iri'ver T0 GB flash player that (with obvious pride of manufacture from Iri'ver Ltd.) works as advertised, works with the present FIRMWARE installed in the device at the TIME OF PURCHASE and PRODUCT RELEASE, and has earned my respect in putting out such a feature-rich product and with obviously, such Cooperate Pride.
Creative Ltd, if you do not put human resources immediately on releasing a patch that brings the Zen Touch FIRMWARE to a bug-free condition that it should have been when having been released with the product launch, I will consider no longer you as the stalwart CREATIVE company of old, that once DID HAVE SUCH COOPERATE PRIDE in any and all models of hardware they produced or sent out with their name upon it.
I will no longer purchase from your company, fearing that as I hold the product in my hands at the store, the features that I am there to purchase will NOT be deli'vered ?out of the box? due to inferior workmanship in materials, in SOFTWARE CODING, and a lack of Quality Control that dictates nothing leaves the plant until the Chief Technology Officer and his staff can sign off on that product?s quality and being fit for release to the Consumer and potential Customer.
I hope that the Moderator of this forum sends this post to whomever it will have cause to see the crippled firmware inside the Touch finally be brought up to quality standards that was the mandate of the Creative Ltd. of past years.
If this post has to reach the desk of the C.E.O of CREATIVE Ltd., then let it be sent there!
Creative Ltd, you are losing Customers hand-over-fist that won?t bother to sit down and type out/compose this letter/post, but will merely resolve to NEVER AGAIN look at, let alone buy one of your present, or future products. Nobody likes to have a ?broken and crippled? product---RIGHT OUT OF THE PACKAGE! Nobody should have to experience that when hard-earned money is being exchanged for it!
A present Creative Ltd. financial supporter,
(Sesquash)
Michigan, U.S.A.


I wrote the following e-mail to Creative Support today. If they can't respond to a polite, reasoned e-mail like this then I will never buy another Creative product again!
I will post again when Creative respond to me, with a bit (well, more than a bit, more like a billion tonnes) of luck they will be able to say whether they even PLAN to fix the Custom EQ problem.
All the best, everyone.
<E-mail>
Dear Support,
I recently (0-Nov-05) purchased a Creative Zen Touch 40GB mp3 player, and I am generally very happy with it. The battery life is great, and I was happy with the quality of design and build compared to the (relati'vely) affordable purchase price.
However, my query/complaint concerns the new firmware release for the Zen Touch, version 2.0.05 (MTP support for Zen Touch). I have uploaded the new firmware to my Zen Touch (and also the relevant updates for the Creative software: Media Organiser, Zen Touch Explorer etc), and have experienced no problems in loading this new firmware to my player or my computer.
Generally, I have no problems with the performance of the new firmware: my files transfer easily and quickly between my mp3 player and my computer, and (using Windows XP SP2, and WMPv0) I have experience no compatibility issues, as one would hope.
However, I do take issue with the Custom EQ bug that the new firmware accentuates on the Zen Touch. I am sure that Support has doubtless been contacted by other people regarding this problem, but to summarise, with version 2.0.05 of the firmware installed, usage of the Custom EQ function on the Zen Touch severely impaires the volume of the player, and consequently the enjoyment of myself, the customer.
I would like to ask Support whether Creative plans a 'fix' firmware update to eliminate this bug in the firmware in the near future? I am not concerned with any new features to the player with a future firware 'fix' release (although they would not be unwelcome!), since Creative did not promise any such features in the first place. However, I feel that since Creative advertised the Zen Touch as having a customisable graphic equaliser - from Creative's own press release: "Supporting both WMA and MP3 formats, the Zen Touch deli'vers crystal-clear audio, thanks to a signal to noise ratio of 98dB, which can be customised using the built-in, four-band graphic equalizer with eight equalization presets." - a firmware update should not render an advertised feature of the product effecti'vely useless.
Please could Support acknowledge the disappointment I feel with this fairly fundamental flaw to an official product upgrade, and provide assurances (or take measures to seek assurances from whoever makes decisions upon such issues) that a firmware 'fix' update will be released in the near future?
I end by saying that I have only ever bought Creative mp3 players, and to date I have been happy with the products I have purchased, but if basic product flaws such as the Custom EQ being 'broken' by official firmware updates are allowed to go unaddressed (especially with the fact that this has doubtless come to Creative's attention through Support/the official discussion forums etc) then Creative may lose customers like myself in the future to rival companies.
Thanks for your time, and I await your reply.
Kind regards,
Lawrie Ward
</E-mail>

A Petition to ask Creative to update the firmware of the Zen Touch to Include EAX capabiliti

Hi. I have been looking for a new hard dri've MP3 player and am thinking about getting the Zen Touch. But I was unhappy that creative removed the EAX functions that were in their other players. I will be sending this to creative to show them that people do like EAX in the player. If you would like to help me with this you can post and leave your name. Thanks! This was taken off of the creative Zen Extra?s website describing EAX: Customize Your Audio Playback with Innovati've EAX? Technologies Advanced EQ lets you customize your music playback with Equalizer presets or set your own using the 4-band custom equalizer Smart Volume Management? adjusts the playback volume of all the tracks on your playlist so they will remain at the same level without you reaching for the volume control between songs! Time Scaling speeds up or slows down an audio track with no distortion Sleep Timer and Wake to Music Feature Environmental Effects simulate audio environments such as "Concert Hall" or "Arena" Spatialization Effects expand your soundstage
See here: http://eax.creative.com/nomad/ To go to the EAX website to learn some more.
If you look HERE on the little flash demo you can see in the LCD screen of the touch that this picture of the touch HAS EAX. If the touch had EAX and creative removed it just before selling it then it must be easy to put back in.
Update:

Hi everyone.
So I just went through all through posts to see how many names we have, and it turns out that there was much more discution than I thought there was. With all the names from the thread and from what UT-king has added we have ~556~ names. Its less than what I thought it was, but its still really good.
The thread has been read 6795 times, has been posted on 36 times, and has a 5 star rating.
Thanks every one for helping me with this !
Here is the post that has the signatures that UT-King has collected. http://forums.americas.creative.com/creativelabs/board/message?board.id=dap&message.id=4732#M4732 You will need to scroll down a bit as it is the 5th post on that page
Uptaded on 4/27/05

Message Edited by Torstein on 04-28-2005 06:54 AM


Spetznaz24 wrote:
I agree, Creative needs to put the EAX function back and allow for it to be USB MASS Storage Device without drivers,
Sergey K.
I agree with the EAX Function back, and also the USB MASS Storage Device.dzyl-

Zen Touch 40GB is absolutely GRE

(This is further to my post in the thread "Experience with your Creative Player" ten days ago.)
Hello everybody,
two and a half weeks ago I received my Zen Touch 40GB and right from the beginning I was very happy with it -- easy to operate without having to use any kind of manual, reliable, beautiful, great sound quality, etc.
Now, two and a half weeks later, this positi've judgement has become even stronger. The Zen Touch is really extraordinary! Battery life second to none, sound quality absolutely amazing (also when connecting it to my harman/kardon amplifier), good software (MediaSource Organizer), solid and reliable feel, Zen software never crashed, touchpad easy to operate after some initial training, display excellent, easy to navigate through the menus, etc.
In the beginning I was very sceptical whether to spend that much money on an MP3 player, and also a bit sceptical whether I had chosen the right one (since there are many to choose from and there seems to be no immediate "first choice"). But today I'm more than happy with my purchase and couldn't imagine living without the Zen Touch 40GB anymore.
The most amazing thing about it is simply the sound quality -- I keep listening to Jennifer Larmore singing Caesar's air "Va tacito" from Haendel's opera "Giulio Cesare in Egitto" (Julius Caesar in Egypt, HWV 7, 723), and it is stunning how crisp and clear the soloist's voice mixes with the outstanding horns and the beautiful harpsichord sound, etc... This alone is worth it. Having all my CDs in a belt-pocket everywhere I go is, in and of itself, another reason for such a device.
OK, nuff said; I can honestly recommend this little gem!
David
PS: For listening to operas an MP3 player is actually perfect since there is no need to change CDs -- I created a playlist for each opera, put the headphones on, lie down in my bed, and enjoy hours of musical delight without any breaks ;-)
Message Edited by haardt on 0-7-2005 0:54 PM

I just got my Zen Touch 40GB 2 days ago. I was surprised that it was slightly smaller than by Zen Xtra.
My only concern with it is the operating system. Its missing many features compared to the Zen Xtra, some of which I really miss like the Tabbed View.
And one annoying little detail, When a song is playing and you accidently touch the Touch Pad it automatically goes to the Seleced Music screen (Why?) If you press Pause in this area the song with just complete stop. And you have to start the song all over agian.
Hopefully this little annoyance can be corrected in a Firmware upgrade.
Also why isn't Creative advertising the 40GB player? All there pages still show the 20GB.Message Edited by TimT on 0-7-2005 03:25 PM

Zen Touch is dead, Zen Vision:

I threw my bag on the ground in an angry rage (not Zen related, not very Zen at all in fact). Unfortunately my Zen Touch was in it at the time, and now is sadly dead and headed for the recycling plant ('hard disk problem' screen, click of death, won't reboot etc.) I thought the Zen Touch was a great player a bit let down by firmware / accessory support. I see that Creative are improving these things for the Zen Vision:M so I thought I might upgrade to that. Therefore I have a few questions about this player:
) Does it have a removable battery or not?
2) What are some good cases for this player? (the Creative one looks nice)
3) Is the Audible firmware update going to come back, and what were the problems with it's Is type 2 Audible track good enough quality?
4) Is there anywhere to download legal music/ movie videos in the UK, and is the video feature really as good as it is cracked up to be?
5) Does the black Zen Vision: M scratch too easily?
6) Can you switch from music to radio with the separate wired remote?
7) Should I wait for Creative to make a player with a DAB digital radio (I like radio) or will this never happen?
R I P my poor Zen Touch, I am sorry I destroyed you. Message Edited by joshua32 on 06-07-2006 04:52 PM

. NO removable battery, sorry. But it has a amazing battery life.
2. The one comes with the device is ideal for carrying, but you can't, of course, use the device inside it. I remember I saw some cases for it.
3. I don't know, I'm currently using that firmware (you are talking about .40 firmware with Audible support, which was removed after a few days, right), and have some problems with the sound. As soon as I upgraded, I started hearing some sort of clicky noise in the background, my files are mp3.
4. Don't know about download, but video quality is superior, just as the screen. (supports WMV v3, DivX, MPEG, screen res: 320x240, 800kbps max. for video)
5. Yeah A bad side of the device. The screen gets very easily scratched, more than the device itself (I have a black one), but fortunately, they don't create a problem as the screen is really bright (you can set it also, the brightness, there are 0 levels)
6. I dunno, don't have the remote.
7. I don't know anything about DAB, sorry. But I don't expect (personally) anything with better radio capabilities soon.
r.i.p. btw the case is also a really good protector from crashes for ZVM.
Bottom line:
I've bought mine in March , and using it frequently, every day.
Definitaly recommend it. Feel free to ask more about ZVM if you have any questions.

Which is best, Zen Touch 20gb or Zen 2

I am looking to buy one or the other but cannot decide which.
What do you recommend?

The Zen 20 GB is better - in terms of size, weight and features.
The Zen 20 GB has:
-FM tuner and recorder within the player itself. Zen touch, on the other hand, has a FM tuner on its remote control (sold separately in certain regions).
-Removable disc function (which means you can plug it into ANY computer and start transferring data files for storage etc.). Zen touch, also has that function, except that in order for it to be able to start transferring data between device and PC, the PCs which you want to transfer data must have some drivers installed first before that can take place.
Well, in some ways, the zen touch is better, like in terms of the material it is made of - you can feel it's toughness and "solidness" when you touch it. It's pure metal! Zen 20GB, on the other hand is just magnesium alloy, which is not very tough (i happened dropped my badge on it, and i found a very very small, barely visible dent at the top end of the corner. Though it's very small, but it roughly shows how tough it is). Definitely, the toughness came with a price: bulkier and heavier than the Zen 20GB.
Overall, i am still very happy with my Zen 20GB. Sound quality is fabulous. Huge capacity. Excellent and useful features. Size factor is okay. Reasonable pricing. What more can I ask for?
-=GlenZEN=-

Where is the Zen Touch firmwa

Zen Touch users are still here you know...

LeecherX wrote:
Heh, I think he was referring to a new firmware, the one that has been promised to us from Creative for the past 3 months. (With MTP support, additional features, etc)
Yep im wondering that too. Its starting to make me feel like us Zen Touch users are being left in the dust as it seems creative has their priority with the micro and not the touch. They even show this with the little images like this all over the creative site but not one for the touch
[img"]http://images.americas.creative.com/images/menuads/leftnav_chicklet_upgrade2___6.gif">

Why is the Zen Touch.

I just wanted know know one thing, WHY DID YOU GUYS MAKE THE SMALLER ONES BETTER THAN THIS?!?!?! I own a 40gb creative zen touch and a friend of mine has a smaller 5gb one with exactly everything the touch has except the touch pad on the smaller one is better (liek the design you guys decided to choose) and having radio, as well as having the mic thing where you can record anything without using your computer. For example you can record important meetings in case you miss something out during the meeting without have a microphone connected to the computer to record. (if you dont know what i mean well i mean you just have the mp3 and you put the record function on during a conversation and you can listen to it afterwards instead of using a regular computer with a microphone at home...)
Anyway my whole point is why make the smaller ones better than the bigger ones? 20-40gb is very nice but why make some smaller ones better and more options to work with? Is it because the Zen Touch's are older and the smaller ones are newer?
This makes me want to get a refund now and get a Zen Vision or whatever can do Radio/Music/Pictures/videos/mic recording/lots of size (20gb or 40gb).
Basically this sounds like a media source player but i have no idea since the things are so big and can barely fit in a pocket.
Please respond in advance and thank you for your time.
EDIT: I forgot to ask, why is the Zen Touch so thick?Message Edited by Someguy0 on 0-23-2006 :53 PM

The reason (I speculate) that the Zen Touch doesn't have all the features that the Zen Micro has is because it is a much older player. It was made before Creative started putting FM radio adn Microphones in all their players.
And it is so thick because of the 24 hour battery, which takes up a good part of the player.

Zen Touch Gets The Sh

New Zen 20gb? what is this? oo la la you can put stickers on it, what is this? Creative Stick to just afew players instead of making a bunch of others. Meet the demands of the Curent players such as Zen Touch Firmware?! Hmm ya that would be an idea! I find it had to believe that since Q no one has talked about it and no new news has been published? What that tells me is that The Zen Touch got the shaft. Why is creative doing this? Obviously they are not thinking clearly. Dont start new things without finishing what has already been started. Zen Touch=Good Player why creative has semi-abbonded it beats me.

Firstly, both these players are getting updates (Touch and Xtra).
The original date of November 2004 was given by Microsoft, so you have to wonder if this was correct anyway. No date came from Creative to back this up.
The second date of end of Q was given by Creative, and presumably other pressures caused it to slip, by quite a lot.
It's the old problem of giving information vs. not giving it. It's been discussed in other threads, but if Creative give a date and it slips some people get annoyed. If they remain completely tight lipped about an update then other people think they aren't any future updates and say the player has been abandoned etc. I guess no-one realises that the two complaining camps are nothing new. I saw the same thing over the last 4 years, right back to the NJB, which arguably had more updates than any of the players to-date.
My personal opinion is that I buy the player as it is, and except for major bugs, I don't *expect* updates. If they do come out though, and have new features (and no new bugs) all is good and it encourages me to stick with the company I bought the player from.
I still think it would be good if Creative were more frank about the updates. So rather than giving us wooly dates for the upcoming Touch/Xtra firmware (and others) they tried to give us a week by week update. Honestly it doesn't do much harm, at least above and beyond what's been done already in PR terms. Unfortunately a lot of the tight lippedness comes down to company confidentiality worries, whether warranted or not (I saw the same thing when working on the "inside" of a large software company).

Zen Touch feature requ

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