Zen Touch firmware won't upd

I just bought a Zen Touch 20GB today and want to upgrade the firmware from .00.06 to .0.03 I downloaded the installer and went about upgrading the firmware using the program. It starts the upgrade saying "upgrading in progress" but it doesn't progress past two shaded bars. This is after 5 minutes. Any ideas?Message Edited by eskiefan on 0-6-2005 2:59 AM

i think i know what the problem is. Ive just done it and it worked. Just one question on which usb port have u connected ur mp3 player? i am asking this as had connected it to usb2 card which is inside my laptop and i just changed to the normal usb ports at the back of my laptop and it worked.
Plus u have to get into the recover menu: press play button and at the same time reset button and u get to a different menu where u have the recovering firmware option.
good luck

Similar Messages

Zen Touch firmware downloads page confusin

Currently the Creative US Downloads page for the Windows XP section of the Zen Touch shows
<IMG src="http://img455.imageshack.us/img455/6205/download5fj.png">
Which is fine... But expanding 2..0 shows:
<EM>Requirements:</EM>
Windows XP with SP or SP2 </LI>
Windows Media Player 0 </LI>
Available USB port (version . or higher) </LI>
Creative Zen Touch firmware update version 2.0.05, available from the Internet </LI>
Creative Zen Touch player</LI>
The question I have is do you really need firmware 2.0.05 installed to update to 2..0? It doesn't have the ability to install itself over top a v firmware? I noticed the file size of 2.0.05 vs 2..0 is a large difference, about 500kb.
Also nowhere does it say PlaysForSure, but we all know that it is a PlaysForSure firmware.
So just wondering.... why it doesn't say PlaysForSure when it is, and why you can't go straight from v to 2..0. It would be nice to that way people can just install one firmware and be done in 5mins, as opposed to doing 2 updates and waiting 0mins. Hey 5mins is a big deal considering your player just got formatted and you need all the time that you can get to put back your thousands of songs In 5mins you might be able to transfer hundreds of songs! If not thousands!
Hopefully someone can clarify as one can easily download and run 2..0 thinking its just a normal non-PlaysForSure firmware when in fact it is. And your faced with a problem.....

It wouldn't be the first time Creative have got the readme wrong, or at least missing information.
I guess it either needs a Moderator to clarify, or someone who has gone straight to 2..0 (or at least tried).

Creative Zen Touch Firmware Upgrade version 1.01

Hi Everyone,
Just to make you aware, a new Zen Touch firmware has been posted on our site:
<TABLE id=Table5 borderColor=#cccccc cellSpacing=0 cellPadding=3 width=540 border=>
<TBODY>
<TR>
<TD colSpan=2><B>Filename: </B><B>ZenTouch_PCFW_L4__0_03.exe</B></TD></TR>
<TR>
<TD colSpan=2> ZENT-FWARE--L4
<DIV id=ShortDesc>This firmware upgrades your Creative Zen Touch player for improved functionality.
<DIV id=Fixes>
<EM>Fixes:</EM>
Improves player functionality when the Random and Next buttons are pressed.
Resets the Custom EQ settings when resetting your player's settings.
Improves the display order of the Touch Pad sensitivity settings.
Improves the continuous playback of WMA and MP3 tracks.</LI>
<DIV id=Notes>
<EM>Requirements:</EM>
Microsoft? Windows? XP, Windows 2000, Windows Millennium Edition (Me)or Windows 98 Second Edition (SE)
Available USB port (version . or higher)
Creative Zen Touch installed</LI>
<EM>Note:</EM>
To install this firmware update, do the following:
Download the ZenTouch_PCFW_L4__0_03.exe file into your local hard disk.
Connect the player to your computer.
Double-click the firmware upgrade file and follow the instructions on the screen.</LI>
</LI></TD></TR></TBODY></TABLE>
Cat

'Thanks a million for the link, KokChoy-CL! You are now on my X-mas present list.
I have been using the .0.03 firmware, but recently I read http://forums.creative.com/t5/MP3-Players/Zen-Touch-Custom-EQ-Frequencies-Wrong/m-p/64205" and wanted to try out the .00.06 firmware. Comparing from memory and using custom EQ, lows and mids sound much more clear now while bass is a bit more on the light side.

Upgrading Zen Touch Firmware -- Crashed - Now Won't Work.

Hi all,
First post on the forum so go easy on me! )
OK, I brought a zen touch a few years back, and it worked fine etc. Went travelling mid July last year and put it into storage.
Come home (UK) this month, got it out of storage and booted it up, all working fine, playing music, transfering new files fine etc.
Went online with it connected to my poota and decided to check for updates etc.
Thought it would be good to upgrade the firmware, so downloaded the latest version 2..0 ... backed up all my music, then ran the firmware upgrade, it said to plug in the touch, which I did, and off it went upgrading...
0 minutes went by, and it was stuck on blue bar, still saying it was upgrading. I looked at the touch and it said 'recovery mode'...
OK, I thought, it's still going, so off I went to make a cup of tea and came back about 5 minutes later ... still nothing, same thing on the touch, but the upgrade firmware on the poota had stopped responding and so I took the reluctant decision to unplug the touch and reboot the poota.
Whilst the poota was rebooting, I turned the touch off and back on, it said 'firmware problem' and asked me to go through recovery...
So I cleaned it, formatted it, then rebooted. It still said 'firmware problem' .. so, I clicked on reload firmware on the touch, and it said reload firmware via usb, I clicked yes, and it said erasing firmware and that it was ready for the firmware to be reloaded. So I went back to my poota and clicked on the firmware upgrade programme and it said connect the touch, which was strange as the touch was already connected....
The touch was recognised by the poota when I plugged it in, but the hard dri've size was only 20mb instead of 20gb, which I thought was a bit strange...
And this is as far as I can get.
The touch is recognised by the poota as it shows up on the dri've page, but its only got 20mb registered instead of the 20gb the touch is (although when cleaning the touch it said 20gb available on the touch screen!!) ... I can click on the touch dri've icon and it opens up the dri've but again only saying it is 20mb in size. And also very strange is that when I click on properties on the touch it says the firmware is 2.0.04-0.00.0 ....
When I click on the firmware upgrade programme it says the touch is not connected!?!
When I click on nomad it says not connected....
I've tried the recovery thingy but it says that the touch is not connected!!
But it is connected!
HELP!!
Info that you might need:
Zen Touch Model No: DAP-HD004
Poota running Win XP sp2 and also tried it on Win Vista Basic
Anything else you need to know just ask.
Any help is really appreciated!!
Cheerz
Mike

Hmmmm, guess the problem is unfixable then....

PLEASE HELP - Serious problem with my Creative Zen Touch firmware

Ok, so I finally decided that I would upgrade to the latest firmware version for my Creative Zen Touch. I knew that doing so would erase everything on it, so I backed up everything onto my computer's hard dri've. So from that standpoint, I'm in the clear.
HOWEVER, during the upgrade process, my computer froze, leaving my precious MP3 player without ANY firmware. This then drove it into "recovery" mode, where I can either clean up, format, or reload firmware. I've gone through each of these options, but when I go to "reload firmware" my computer will no longer detect my Zen! I've tried reinstalling different driver versions, different firmware versions, etc. The bottom line now is that my mp3 player has no firmware, and my computer won't detect it.
I feel like I probably need to go back to the basics. Unfortuantely, I don't have my installation CD with me. Can anyone post the initial installation file please? Thanks in advance!
I really hope I can work this out, I don't know if I've gone a day without my Zen in the past two years!

Simon, this is actually a common problem with the touch. Mine did it about a year after purchase, so I was safe to open it up and fix it. It is actually a really simple fix and is due to a loose connector. I know alot of other people on nomadness.net were having this problem, so I posted a solution here. Hope this helps!
http://www.nomadness.net/modules.php?name=Forums&file=viewtopic&p=42838

Max Number of files supported by new Zen Touch Firmwar

Hello
I used to have about 34gigs of music on my zen touch with the old firmware. But now it will only accept about 20 gigs. Does anyone know what is the max number of files that zen touch supports with new firmware ?
Thank You

RBBrittain wrote:
Has anyone verified that this is true of MTP players as well? I doubt it'll be different (the tag-data library system is common to all Nomad-type Creative players, whether PDE or MTP), but with all the changes needed for MTP, it would be helpful.
I don't have a 40Gb Touch, which is really the kind of player you'd need to test this.
BTW, I was referring to the overall capacity limit, which is tied more to space than to number of songs; that was what Creative was talking about when they said MTP reduces the Touch's song capacity. Having a Micro myself, I've never had enough capacity to test the internal song limits.
Free space is pretty obvious, and the initial question was relating to number of files and any potential limit. I'm not sure what it is about MTP that reduces the space, whether it's the firmware, file system, or some addition to the files.

So what now? (zen touch firmware probl

please please take your time and listen to me I am really goin mad right now as I have no idea about what to do :s
as I was having problems using my zen touch 40gb on my vista laptop, I decided to update my firmware after having read many posts, including creative knowledge base notes, that I "must" update my firmware to use my player on vista.
so I plug my player to a desktop pc with xp installed, and downloaded the required file to update the firmware.
BUT it froze for a few mins till I unplugged it. it was taking forever with no progress.
and after that when player is plugged on the pc it shows creative 0.0.000 or something like that.
I realized I had wm installed, so decided to try the things written here which are also shared on many posts of this forum.
well, later on that caused a much bigger problem, the pc wouldnt work properly.
anyways, later I got it back to an older date. and at least the pc is ok.
NOW, is there anyone who has any idea about what to do
- all my data on the player is gone.
- no firmware on on the player except for v0.0.000
- the player is either detected or not; the pc gives only the message like "new device found", "creative zen ready", "new mtp device" or something like those..
- everytime I try to switch it on it says "firmware problem", and goes to the recovery mode.
PLEASE PLEASE HELP ME!

i have ran into the same problem. Does anyone have an answer for this? Thank you for your response.

Zen Touch firmware upgra

just got my Zen Touch 20GB yesterday, and i've transfered all my music into it. I'm loving it so far....the random button isn't too useful tho.
Anyway, is there any reason i should d/l the most recent firmware for it's

The new firmware offers a few improvements, and another release is in the works in the next few months. It is not an issue to upgrade the firmware. Follow the instructions (have your AC adapter plugged in) and you will be done in one minute (after you download the firmware upgrade).

New Zen Touch Firmware Released 01-Dec-2005 (Tod

http://xs57.xs.to/pics/05484/Clipboard4785.jpg">
does any one has any info on this?
Details:
This firmware update enhances your Zen? Touch with PlaysForSure? functionality.
PlaysForSure devices enable you to:
* Use subscription-based online music services
* Enjoy seamless support with any computer running Microsoft? Windows Media? Player 0 and Windows? XP - no drivers or software needed
* Use the drag-and-drop method to transfer songs or files to your player through Windows Explorer
* Use the Sync feature in Windows Media Player 0 to synchronize your player with your music library and playlists.
IMPORTANT:
* This firmware update permanently replaces your player's current firmware. Your player's firmware cannot be reverted to version .xx.xx once this update is installed.
* This firmware is only for players that are used with Windows XP Service Pack or Service Pack 2 (SP or SP2) and Windows Media Player 0.
* Be sure to back up all the audio and data files on your Zen Touch before installing this firmware update as all content will be lost when you install the new firmware. After installing the PlaysForSure firmware, use Windows Media Player 0 to restore audio and/or data files to your player.
* Software updates are required if you want to use any currently installed applications like Creative MediaSource?, NOMAD? Explorer, or other track management tools with your player after installing this firmware.[Click here].
* Installation of this firmware may take up to fi've minutes, and your device may restart a number of times during installation.
* Do not disconnect the USB cable from your player or computer during installation.
* Be sure to fully charge your player before updating the firmware.
Fix:
* Ensures proper functionality when Custom EQ is enabled.
Requirements:
* Windows XP SP or SP2
* Windows Media Player 0
* Creative Zen Touch
Notes:
* PlaysForSure devices may reduce the maximum number of media files your player can support due to additional memory requirements.
* To install this firmware update
. Download the ZenTouchP4S_PCFW_LB_2__0.exe file into your local hard disk.
2. Connect your player to your computer.
3. Double-click the firmware update file and follow the instructions on the screen.
* While updating your player's firmware, you may be informed that an application is preventing the firmware update. Should this occur,
. Start Creative MediaSource.
2. On the menu bar, click Tools -> Settings.
3. Click the Detector tab.
4. Click the Enable Detector checkbox to uncheck it.
5. Restart your computer.
6. Try updating the firmware again.Message Edited by lsd_us3r on 2-0-200503:20 PM
Message Edited by lsd_us3r on 2-0-200503:2 PM
Message Edited by lsd_us3r on 2-0-2005 03:2 PM

I installed the 2.0 and 2. firmware installed on my touch 20gb about a week ago. Do I now have to install this new 2. firmware to use subscription services or will I be ok with the previous firmware installations?

Zen Touch firmware questi

Sorry if this has been asked before but I couldn't find any info. Are there any plans to make the Zen Touch 40g compatible with Yahoo Unlimited? The creative rep at the store told me it was but I soon found out that wasn't true. I based my purchase on compatibilty with unlimited services and will want to return my ZT if there are no plans to make it compatible. Thanks.

Sleepy,
Perhaps you should also read the section at the top that states that this is a user interaction board. If you are looking for official answers then contacting support directly would be the best way to do this. The previous answer stating that you should use the search feature is actually not a bad suggestion, if perhaps a bit harsh.
Doing a quick comparison I see that LSD_User has 50+ posts, most of them constructi've. Not exactly the kind of stats that a board troll would have. Now someone with around 2 posts who goes hostile on their 2nd one....
Although this really isn't the best place for official answers (that would be contacting support directly) I do happen to know so I will help you out on this. The Zen Touch does not currently support subscription services; however there will be a plays for sure firmware released in the near future that will allow this to work with it. It will currently work with purchased tracks, but not subscription tracks.
Since there is nothing else to say, thread closed.
Jeremy

[ZEN Touch] Firmware Problem & Recovery M

Hello.. I'm italian so i'm sorry for my bad English.. You try to understand to me, please.. I use Babel Fish translation for translation..
At 5/0/2005 I have bought a Zen Touch 20Gb in Modena (Italy).. The device has always worked well and I am much content of my purchase.. But a day an error message has appeared to me.. This message spoke about problems with firware, so I have entered in the recovery mode and I have tried to put a new one firmware on my device (I had never update my firmware, there was still yet original firmware)but I am not successful to complete the update.. Now the device is always in the recovery mode (in the high part of the screen is written Creative Zen Touch v.0.0.0) and there are four options: )Clean Up; 2)Format All; 3)Reload Firmware; 4)Reboot
I cannot load firware 'cuz the computer read the device like external hard disk of 20MB (this is not an error 20MB instead 20GB) e the program that load firware says that the device is detached, also when the device is attacked to USB..
Can you help me? Thanks for your attention

OK, here is the answer... Remove anything to do with Creative Zen. All software. They key to this is having Windows Media Player 0. If you have , rollback. If you have 9, upgrade to 0. Reboot. Attach the zen - it should be automatically detected and installed. Run the upgrade to firmware 2.. That should do it. Remember, the key is Windows Media Player 0. I had this EXACT same problem, and I was able to fix it by doing this.

Creative Zen touch Firmware HE

Ok so now my creative zen touch is version 2..0 and i backed up all my songs but it doens't come up on the creative media organizer when i plug it in why NOT please help me i am so stuck!Message Edited by Mordeeb on 2-6-20062:38 PM

Search on "firmware problem" in the FAQ post.

Creative Zen Touch firmware prob

I know this is an old obsolete player but it has worked fine for me until now. I just got a new computer and to use this with it I needed to update to the plays for sure firmware. Knowing I could not do this on the vista computer I decided to do it on the XP laptop and backed up all of my music before beginning. Well the update hung and left my zen touch in recovery mode. Is there any solution to this or am I stuck having to buy a new mp3 player?
Any help would be appreciated while I wait for a response from Creative Labs.
TIA Claudia

What O.S. is on the other computer? I don't know about the licenses you should be able to back those up thru media player and store it . To rollback media player I first need to know is that computer Xp or Vista ? If it is Vista you can't roll it back . It would have to be an Xp machine for that. ? http://forums.creative.com/creativel...hread.id=66060 ? These are the instructions to rollback media player to wmp0 don't forget to uninstall the wmp runtimeMessage Edited by coachop94 on 08-30-2008 07:25 PM

Zen Touch Firmware Proble

OK, so everytime I connect my Zen touch to USB, it gets recognised by windows, but when i try to install new firmware 2..0, it says the player is disconnected.
Does anyone have a solution for this?

SAME PROBLEM HERE! - What gives? Any help would be appreciated. Thx.

Zen Touch: Firmware upgraded, Zen unavaila

Hello,
I was done the firmware upgrade to 2..0 on my Zen Touch. Everything gone well. The player seems to work fine.
The new firmware should not need driver (PlayForSure tech.)
I removed the old software and drivers from pc, and reboot.
Now if I connect the ZenTouch to PC, It went recognized by "system configuration" but don't appears in Explorer or MediaPlayer0.
I have try also to use RegClean to clean registry. I have try to reinstall original driver disk but the Zen is not recognized by old software/driver.
I have try to connect the Zen to another computer, Everythings OK.
How I can recover my PC? I don't have any Recovery Point in my pc.
I believe that something happen to MTP driver, or some System Services.
Does Creative have some "diagnostic tool" ? or MTP driver istallation?
Please Help.
Joefalk
(greeting from Italy)
P.S. Sorry for my bad English.

There's some advice for the Micro, most of which is also relevant for the Touch, see the link "problems with connecting using MTP firmware" in the FAQ post.

Zen Touch firmware won't upd

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