Zen Touch first-charge probl

Hello,
I have received a Zen Touch, and I plugged it in to charge it for the first time, but no battery meter appears to tell me how it is charging. When I turn it on while it is plugged in, the icon at the upper left is the plug only, which means that it is simply running off of external power...nothing about it being charged. Any help would be appreciated, maybe some of you have suggestions or stories about your first charge. The player works fine when it is plugged in, but it doesn't appear to be charging.

If your battery isn't charging you should first try resetting the player. If this doesn't help then try running a disk cleanup. For the Zen Touch: To access the Rescue Mode hold down the play button and KEEP it held down, press the tiny reset switch once, and KEEP the play button held down until the player boots into the Rescue Mode. Choose Disk Cleanup from the menu. For the Zen Micro: To access the Rescue Mode on the Zen Micro, remove the battery, hold the power switch to the "on" position, reinsert the battery. Choose Disk Cleanup from the menu.
If this still doesn't help then connect the transformer to the wall socket, and the Zen to the transformer. Then turn the wall socket switch on and off several times. The power spike *might* jump the charging circuit.
If this still doesn't help then contact Customer Support.

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Zen Touch Car Charger Usage Questi

]Hi, I have the Zen Touch and plan on using it mostly in the car. ?All
of my MP3's are at 92kbps and I have the volume set fairly high. ?I
don't want to worry about the Zen's battery running out, so I have
purchased the official car charger (DC through the cigarette lighter)
from Creative. ?
I am wondering if it will be ok to have the car charger plugged in all
the time, both when I am using the Zen and when it is just sitting in
the car, turned off. ?Or, shoulld I just charge it when it needs it's
Is there any real chance of damaging the Zen if I leave the car
charger plugged in most of the time?
TIA.

for most lithium batteries it isnt useful to continusly charge them. I coulnt find an article I read that talks about batteries anyhow this might help
http://pcworld.about.com/magazine/2309p50id2787.htm
http://www.apple.com/batteries/
Apple has a good tips on batteries for their notebooks and Ipod that may help you as well.

Zen Touch has connection probl

Hello,
I have my Zen Touch for about a month now, great thing, but now I have a irritating problem. Everytime I connect my Zen with the USB cable, and I want to open 'this computer' it doesnt do anything, except for showing the little flashlight
http://img474.imageshack.us/img474/650/flash7qn.jpg
When I open 'creative mediasource organizer', click on 'import tracks', then 'this computer' wont open also. Can anyone help me because on this way I cant do import songs to my Zen anymore.
best regards,
bram

No bother!
Connect your player up to the power source, as if you were going to charge it. Make sure it is turned off! There's a wee hole on the side of the player, near the 'random' button. Push a paper clip down that and hold the 'play button until the screen wakes up. You should now be in recovery mode. Now scroll down to 'clean up' and there you have it! It doesn't take too long. When you connect it up to the computer next, it should update the library information- just click on my computer when it's back to normal and you *should* be ok...

Zen touch wont charge

i just got my 20gb zen touch last night for christmas and it wont charge! theres a little light on the charger that i would think needs to light up to show the charger is working .. it doesnt light up .. is my brand new charger broken?

I take it you are trying to charge from the A/C adapter? The easiest way to determine whether the problem is with the adapter or the player is to try charging your player via USB. In order to do this, connect your Touch to the computer via USB. The player will automatically turn on, so turn it back off (it won't charge via USB if the player is turned on). Also, your computer should be on. If it charges, than the problem is with the A/C adapter. If it doesn't charge, the problem is most likely with the player itself.
Charging is indicated by a lightning bolt on the battery-level symbol.

Thank you for guidance on Zen Touch power failure probl

Hi
Just wanted to say thanks for the help i found here when my Zen Touch's power button was lit but nothing was on the screen and it wasn't responding to anything i did!
I was literally really freaking out that all my music would be gone and i'd have to buy a new one (really can't afford to) when i thought to try online and see if anyone else had had this problem and found some people had and that they'd pressed the reset button with a paperclip and that it had solved it - with breath held, i tried this and it worked so thank you all very much - Phew x4000!!
LisaMessage Edited by lisamclisa on 03-24-200605:4 PM

Ouch, very unfortunate timing for a PC crash/freeze.
If the player won't even go into Rescue Mode at all, then there is little else you can try. It would be best to contact Customer Support anyway to see what they advise, and to see if there's anything they can do to assist you.
Cat

Zen Touch + P4S = only proble

I have upgraded my Zen Touch (40GB) with firmware PlaysForSure and so far I have only problems:
)I made back-up from Nomad Explorer, which I used before, but it stores only song without folders. Now I want to import theese songs to Zen. Do I have to create folders manually and search for long hours which song is from which album? Or is there an easier sollution?!
2)Is it impossible to copy/move songs between folders in Zen Touch? I think so...
3)And finally my Zen Touch with P4S software was not recognized at my friend?s notebook despite she has Windows XP (SP2) and Media Player 0. "With P4S you don?t need any other software" is written on Creative web page.
Do you have the same problems? Can you help me with this? Thank you, Jan

Can you try loading the firmware from another PC? It is possible there is a (hardware) problem with the unit though.
Cat

Zen touch intermittent transfer probl

Hi, just bought a 20gb Zen touch, and I am getting errors when transfering mp3's via Media Source.
I have installed the latest firmware and drivers. It seems to transfer between 800-000 files ok then errors with "Player either not connected or busy - please try later" I have reset the player, formatted the dri've, in fact tried everything in the rescue menu. I have also loaded the software on my laptop and get the same
problem. Do I have a faulty Zen? Cheers.

If you were the only person to encounter it then I would say you had a faulty Zen, but others have had it with other players also. There's lots of connection troubleshooting advice here in the Zen FAQ at Nomadness.net, some of it relevant and some of it not.
I would personally buy a known good USB card for the desktop PC i.e. Belkin or Adaptec, and see if that solves it. It's not a particularly great solution, but it will tell you straight away if the issue is the USB chipset. Try and buy the card somewhere you can return it if it doesn't help.

Zen Touch 20G Power Probl

About two weeks ago I purchased my Zen Touch mp3 player to replace my iPod mini. On lunch from work today, it suddenly powered off when I went to push the <- (Back) button, with a sharp clicking sound through the headphones. When I went to power it up, it came up, but as soon as I pushed the 'Menu' button, it did the same thing (clicking sound and all). Now it's not powering up, at all. The power button isn't lit, and it was at full battery at the time this occured. Any ideas ?

Nikko,
Aside from what brotsalami mentioned (which is a very important point), check out this knowledgebase case for more ti
ps.
Cat

Zen Touch skipping/mashing probl

Hey guys, i've had my zen touch for about 3 years, um its been working fine for the past while, and than when i took it on a plane, i started it up and it plays fine on most songs but on like /4 of the songs it will skip frequently and mash or skip to other songs for a couple seconds than return to the same song, and do it again shortly after. Any ideas guys?
Thanks,
Landon

Try to perform the recovery mode on your unit and see if it works then.
Good luck.

Zen touch 40gig docking probl

When I plug ig my zen touch it just going in and out of docking and will not stay docked. I have the latest firmware installed. I have reset it a few times and that will not work. I have tried everything I can think of and nothing works. Anyone know why it will not stay docked?

i am having the same problem right now.
i plug in, the computer recognizes it, gives me the autoplay popup. i open mediasource and my computer tells me there is no player connected, same thing with wmp0.
help out?

Creative zen touch 20gb installation proble

i've had a look through the forum for help, so apologys if this has been posted else where. Ive just got myself a new laptop and have installed or should i say tried to install the software for my zen touch from the installation disc, bearing in mind this worked perfectly on my old laptop. i've?installed it from the disc, the problem im having is its saying my music libary is corrupt, but i've not got any music libary loaded on the pc, also is says i should download Microsoft Jet 4.0 Database Engine Service Pack 8 :smileyindifferent: any idea what thats for ? it wont even recognise my touch is connected !?i have got windows media player installed where as i had wmp 0 on my old laptop, could this be a problem ??im at a loss as what to do, i thought installing from the disc should be straight forward like it was the last time i did it, but alas no ?any help very appricated.

Pob wrote:
Hi folks,
My old computer running XP recently gave up on me and I now have a new computer using Vista.
I have lost the cd I got with my Zen Touch as it was over 5 years ago now but it still works perfectly!
I want to set up Creative Media Player on Vista so I can start transferring music again but I have heard that if I download the firmwear I will lose all the songs that are currently stored. I really don't want this to happen as most of my music was contained on my old PC and it will be very hard to locate it all again so if there was a way I could just set up Creative Media Player the same way I had it before, without losing all my current music, that would be great!
Any help much appreciated.
Thanks,
Pob
This should get you going? http://mrinternet.wordpress.com/2007...ether-finally/

Creative Zen Touch USB Docking Probl

Hi and thanks for looking:
I was trying to dock my Creative Zen Touch a few minutes ago, the way I usually do:
. I have Creative MediaSOurce open
2. I plug the USB cable into the Zen
3. It's docked.
But that didn't work. The "DOCKED" screen came up on my Zen for about 2-3 seconds, then went away and went back to Now Playing. Now, this sometimes happens, but if I reset the MediaSource software and plug it in again, it is usually all set, but no. I've tried over 20 times, with different USB cables too, but I just can't get anything to dock. I'm going to try on another computer and if I can get it to work, I'm planning on backing up everything I have on it. I don't want to reset my 3000 songs that are on my Zen, so if anyone has any solution to this problem, I could really use some help. Thanks!!

well with my micro, logging off other users and removing other background programs, real player etc.. sometimes seemed to help. try restarting your system.
I believe that recently rolling back from WMP affects the vision

How long did it take your Zen touch to charge the first ti

just wondering. Mine seemed to take 3 hours.

iandobison wrote:
The battery went to 00% after 3.5 hours but it's lost a lot of that in just 6 hours hr>
If you've been using it connected to a computer, and transferring music across, that can drain battery life really fast, as the HD is being continually accessed. Just playing music shouldn't use it nearly as fast.

Zen Vision: M Charging Probl

I bought a Zen Vision: M six or seven months ago, and since then the player has been great, my only problem with it is it is notorious for freezing when I try to change songs. This happens rarely, but when it does I have to do a full system reset.
Anyways, the devise froze on me a few hours ago. I reset it, and when i tried to play it, it only had 20 songs out of my original 500+!! Naturally, I freaked out. I went on the Creative support site, and did a system cleanup because the player wasnt charging or being docked correctly (I figured I would just reload my music). When the cleanup was done, all my music was back! I then tried to dock it, but it wouldn't (and still wont) dock correctly. When I dock it, the player says that its charging (has the little lightning bolt symbol on the top right corner) but it did NOT have the large symbol in the middle saying that it was docked and ready to transfer music. I have tried this on both my laptop and desktop, but the both do the same thing. Both computers do not even recognize that it is there.
I have already sent in a customer support email, but I figured a forum post couldn't hurt either. If anyone has any suggestions, it would be much appreciated.
Thanks a bunch in advance!

Please help...anyone!!I love my Zen Vision:M, and up to this point it has been fantastic.... I really don't want to purchase a different player. Our whole household owns various Creative MP3 players, and I doubt I will ever switch to another brand, but I really need help in figuring out how to repair my Vision M!!? I'll be happy to take any suggestions!

Zen Touch, USB Connection Probl

Ok, i just purchased my Touch today and just fooling around with it,, it seems great, until...... i tried to connect it to my computer.
I first installed the CD and then rebooted, after that i plugged it in and all i get now is a "unknown device" listed. I clicked on it and then tired to update the driver with the CD still in the dri've but it wouldn't find what i need.
Is there a driver that i need? All i can see that comes with the cd is the Nomad Explorer and some manuals.
As for the install section i didn't install the Media Source as i have a Audigy 4 Pro, so i have Media Source installed already. But even opening MS nothing happens.
Any ideas? lol,, i love spending 500 bucks and having to spend 2 days trouble shooting to make it work.

Ok i installed it and it still didn't work... So uninstalled everything and then reinstalled it all allowing Media Source to install.
The error message that comes up is this:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it."
Then it gives my USB Root Hub (6 ports)
and on one port it has UNKNOWN DEVICE. If i click on that device i can get to the point where i can install drivers but where would i find these drivers? The only Driver folder on the CD has .exe files not .inf ?
This is annoying and confusing.

Zen Touch first-charge probl

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