Zen Touch Free

Hello,
For some reason my Zen Touch will stop working on me and just freeze on the "Now Playing" screen. The MP3 Player recognizes that I am pressing buttons (meaning I can turn on and using the touch pad turns backlight on) but I can't get songs to play or go to the menu. After this happens it won't let me turn off power and it takes a day or two for functionality to return...Any help would be greatly appreciated.

Hi there proud zen micro owners,
Funny u should ask about this matter guys, I got the same problem recently but it worked well after that. I presume zen micro works just like your typical deskto
ps.
There are times where your harddisk suddenly hangs and left you with no choice but to press the reset button. I also suspect its probably due to how each user use their zen micros. If u are a person who loves to skip, fast forward or even scroll through your menus without giving the poor thing a break, that could result to regular strains in the system. So, try to use it moderately aiight? No offence guys...
Green zen micro owner (green goes well with your trousers!!...hehehe).

Similar Messages

Zen touch fre

My new when I try to forward in a song. It happened two times to me. However it's not a problem since i can push the "reload" button to restart the player. But thought it may help for the future firmware (hope they will,because i think the player needs some fixes,like the sound quality on low and high frequecies: more bands on the custom EQ. so on,the touchpad,the ability to use it as a external HDD without a driver/program ). Thanks.
sorry for my english.

Yes I to have this problem when fast forward/rewinding though songs, it happens when I release the button to return to the normal play mode.
This is happening on a regular basis (I can almost do it to order using the above technique) I've only had the unit 3 days so I'm off to get a replacement tomorrow and hopefully get a good one.
Anyone else had this problem ?

Zen Touch 40Gig Freez

Hi! I just got a Zen Touch for Christmas. I put about 200 songs on it that day through WMP and by dragging and dropping songs into the harddri've folder. Before putting songs onto it, I tried to update the firmware but it said no device was detected. The Touch says that it's 2.0.05.
Out of the 5 times I've tried using it over the past two days, it has frozen 0 times. I have to reset it within 5 minutes almost every time I turn it on.
Any ideas? I bought it from a guy who had no problems with it and when he sent it to me, he said it was in perfect working order. He said that it's never frozen on him.
Would any of the firmware fix the problem? I've started going through my tracks and any time it freezes on a song, I delete that song. That seems to help because it doesnt seem to hang on 75% of the songs.
Any advice would be very appreciated! Thanks!
-Kelly

Hi! As you suggested, I updated to the newest firmware: 2..0. For awhile it seemed to play perfectly. You said that the songs could be "faulty"... that seems like it could be the case because only some songs consistently cause it to freeze. These songs play perfectly in Windows Media Player, however. Is there any rhyme or reason to why some songs just won't play on my Zen when they were all ripped from my CDs and synched the same way? Should I only synch a few songs at a time?
Sometimes this is what happens instead of outright freezing: If i play song A it is fine but when i play song B occasionally bits of song A cut in and out. Would this be a hardware issue? Again, it is only about 3% of the songs.
Thanks SO much! Everyone says that the Zen Touch is the best MP3 player! I really want to see that become a reality for me!
Thanks!
-Kelly

Zen Touch "total free

Hi all,
Seems that many people here have freezing probs, but I haven't seen a problem like mine. So here's my story: I plugged de Zen Touch in my pc. MediaSource Organizer recognized it. Ok, so far. Then I transferred some MP3's. Well, the transfer freezed. The computer didn't recognize my Zen Touch anymore. Then I plugged out the cable from the Zen Touch and from this moment the Zen Touch didn't respond at any pressed buttons or the Touchpad. Resetting didn't work and even in "Recovery-Mode" I could't select any option shown in the Recovery menu. What happened? What should I do? It is really broken? I already contacted Creative's Customers Support. I wonder what they'll say about this. Maybe you also know more to help me.
Thx.
EaGLe.

Sounds like the mainboard has failed in some way. Is the player new?
If you can't access the Rescue Mode functions then the player is faulty and you'll need to return it for a replacment where you bought it, or contact Creative Support.

Q&A Guide about ZEN Touch 2

Hey people!
I had time to kill, and I've been around since a while now; I now own a ZEN Touch 2 since more than 6 months. I figured out I'm able to help quite a lot of people about this device, actually (even though I don't have an astronomic number of posts), and I felt like writing a little guide about common questions about the ZEN Touch 2 could help, why not?
First of all, this is a guide applying to the ZEN Touch 2, I don't know about the ZiiO. Maybe my tricks will work on both devices, but I can't be sure about it.
LAST UPDATED: November 23th 2012.
Q: Why does my ZEN Touch 2 freeze so often?
I've got 2 theories about why these freezes happen so often: I own another Android device, which have a fairly weaker processor than the ZEN Touch 2, and it does not freeze at all. So the ZEN Touch 2 is quite powerful! But even on Android 2.2.1, it's perhaps the installed stock firmware that is unstable. That cause the problem.
Second theory, I believe the ZEN Touch 2 don't have much RAM availible! Around 200-256 MB. What's interesting here, is that my other cellphone does have a weaker processor (600 MHz VS 800 MHz), but it also have more RAM, 512 MB! That could be the reason why the ZEN Touch 2 freeze so often, when the device is basically running out of RAM.
Or it could be both! An unstable firmware installed, and no enough RAM. Who knows?
Q: Okay, but how can I fix this issue?
There's no magic way to make your device running super-fast like any other smartphone, especially if the problem is the lack of RAM, rather than the unstable firmware. The number 1 solution, it's obvious: uninstall APPs. The more APPs are installed, the more RAM they use. The more your device is going to freeze/crashe. Myself, I don't have many APPs installed, only 17 (Some of them being like 500 Ko, or even extensions or themes, that are only 150 Ko). I use my ZEN Touch 2 only for listening to music, and browsing the Internet using Flash Player. It does the job well enough.
What you could also do, is install the APK/APP Fast Reboot Pro. I have it installed, and it free your phone memory everytime you unlock your screen, or press the widget. Extremely usefull. That'll help to prevent the ZEN from freezing, a bit.
Well, even though I have 17 APPs installed, including Fast Reboot Pro, my Touch 2 still crash, rarely. I've been experiencing a serious issue about my ZEN booting loop, for no reason at all! Had to boot in recovery mode, and wipe the data. Which lead me to think the stock firmware can also be the problem for unstability.
Q: How do I install APPs on the ZEN Touch 2 ?
Since the Market is unavailible (I've tried to install it without any success. However, seems like some people managed to install it, most probably with root. I've tried, but cannot get it to work, myself), you'll have to download APK files. You have the choice to download from ZiiO Space, or from any other website. Download an APK file, save it anywhere on your SD Card, then open the built-in APP "Explorer" on the ZEN. Lauch the .APK, install it, and you're done.
Remember to check "Enable unknown sources" on the "Manage Applications" menu!
A fastest method, you could manually download and install "SlideME". I've used it for a while, and it's a Android-Market / Google-Play "Like". It'll work without any problem on the ZEN.
Q: Is the ZEN Touch 2 rootable ?
Yes it is!
First thing first, rooting your device will void your warrantee. I did it, since I live in Canada, and I have no intention of returning the device in California if it break. I am not responsible if you brick your device doing the process, even though nothing wrong should happens. If you don't know what is Root Access, you better not doing this.
I've used the following method. It worked like a charm.
Install the Z4Root APK. Now your Antivirus (Computer maybe, and ZEN Touch 2 antivirus as well, if you have one) will warn you it contain a malware. Z4Root is not a virus! Simply because it perform actions that can be dangerous to your device, that's why you get a warning.
Launch Z4Root, and press the "Root" button (Not temporary). Z4Root will do the rest automaticly! Then your device will reboot, which is normal. Don't do anything during the rooting process, however!
If the rooting worked, you should now see the APP "Superuser" in your APP Drawer.
You still have the option to Un-Root your device - assuming you want to return the ZEN to the store, for example - by launching Z4Root again, and press the button "Un-Root". Simple as that.
Q: Can you install a Custom ROM such as Cyanogenmod ?
I've tried without any success... I was hoping install another firmware would make the device as stable as it should be.
I installed ROM Manager, but when the APP ask you to backup your current bootloader and select your device, the ZEN Touch 2 isn't in the list, so I couldn't perform the backup.
There are more complex ways of installing another ROM, but I haven't tested those. This is becoming quite dangerous.
I requested help on XDA Forums, but haven't got any, sadly.
Q: The GPS doesn't work !
Okay, so I don't know if your device really is defective, but I can tell you about my experience; I always disliked Google Maps APP, since it requires you have a Wi-Fi connection availible to use your GPS. Not pretty helpful when outside.
What I recommend you, is to install the APP Locus (Keep that in mind: the more APPs you install, the more your device will freeze.). Free version is powerful enough. What I like about this magical APP, it allows you to download maps, so that you can view them offline (They are pretty big in size)! Download a few maps, and activate your GPS, it should seek your position.
I believe when people says their GPS doesn't work, it's mainly because the ZEN Touch 2 GPS is really slow to find your position. Really. I first had trouble with this too, and for the GPS do to his things, this can takes up to 15-30 minutes, no kidding. And when the GPS work, it have chances to loose your position randomly.
So yeah, sad to say that, but the GPS on the Touch 2 isn't the best. My position is find instantly on my other 600 MHz smartphone (LG Optimus One).
Q: What is the Recovery Mode, and how do I access it ?
You can access Recovery Mode by holding the HOME button and then turning ON your device at the same time. This menu can be really useful, and even save your device, like it did for me.
Here are the options availible:
- Reboot System Now;
- Apply Sdcard : update.zip;
This is used to update your firmware if you're still on Android 2.1. You could also install Custom ROMs with the filename update.zip that you've put to the root of your internal storage. Highly not recommended to install any Custom ROM, since these ROMs aren't customized for the ZEN Touch 2, simply!
- Wipe Data / Factory Reset;
This delete all of your data on the ZEN, to bring it back to his original state. For some reason, when I used this option, it kept everything that's on my internal storage (Music, Pictures..). GLAD that did. What I've lost, were the APPs I installed, and my Android settings. My APPs were all backed up, so that was no big deal. I wiped the device 3 times, and I can confirm that the data in /mnt/sdcard (The internal storage where you put your music, on USB) isn't deleted. All you have to restore is APPs (If they're backed up, that's fast) and ZEN settings.
Also, be advised that wiping the device does not "unroot" the ZEN - Superuser APP is still there, and the device is still rooted. Notice that if you have uninstalled system APPs (see below), the APPs won't be reinstalled automatically. You'll have to reinstall them manually, if you want them back - hope you have a backup of these APPs!
I had to use this option to stop my ZEN from booting in loop. I thought it wouldn't change anything!
- Wipe Cache Partition;
Wipes the cache partition of the device to clear all the data accumulated there over use.
Thanks to Haroon Q. Raja from AddictiveTips for the info.
Q: Would you qualify the ZEN Touch 2 as a durable unit ?
Well, "on the outside", yes. People (Not me! :P) dropped my ZEN twice, without any consequence (That freaked me out).
Maybe I was lucky, don't know. But durable "on the inside", the firmware and all this stuff, it's a no-no. I should you have more chance that your ZEN will die for no reason because of the firmware, rather than die because you dropped it (Well, just don't drop it in the pool...).
Q: The stock music player suck, I have no control at all !
What I recommend you to install (Personally) :
PlayerPro for the look;
PowerAMP for functionalities. I used PowerAMP, since it sort my music better. I've switched to NRG music player, since PowerAMP became glitchy, for some reason.
Both are shareware, but since there's no access to the Market, you have no choice, but to download illegally. I apologize Creative, for approving the download of APPs, but what else can we do? Simply make the Markey availible, that will sove this issue.
If you plan on getting PowerAMP, get it here, along with the Full Version Patch (You HAVE to be rooted for this to work! Tested, and work in my case):
http://forum.mobilism.org/viewtopic....fdb7e20fd84c70
1. Unistall your current version of PowerAMP.
2. Install PowerAMP.2.0.4.467 APK (Do not run it!)
3. Install PowerAmpPatcher by ChelpuS APK
4. Start the Patcher, and press the button.
5. Reboot the ZEN, then start PowerAMP. That should do it.
Warning: You will loose all your previous PowerAMP settings, however!
Since the ZEN Touch 2 is not a Google cellphone / has no Android Market, this is the only way to have PowerAMP all the time on your ZEN.
NRG Music Player is pretty decent as well, it can play different formats that PlayerPro can't. Still a shareware, but easy to download and install without hassle.
Q: Which Photo Gallery do you recommend ?
Everyone agree, nothing is worst than the Android stock Gallery, super slow, and doesn't sort your pictures at all! Again, I have 2 recommendations:
Grab Quickpic or Picturen. Both are extremely light (500 Ko), fast and there are a lot of zoom steps, for us ZEN Touch 2 owners without any multi-touch support! You can also hide the useless folders, or add a password to these hidden folders, if you prefer!
JustPictures! is also excellent, as well. Take a bit more space, a bit slower, but the interface is more attractive, and One-Touch zoom is supported. Some functions that are in QuickPic aren't in this APP, but I feel like JustPictures sort my photos better. I can put differents "accounts" or "folders" to sort all my pictures.
Screw the original 3D Gallery!
Q: Any browser I should get ?
That really depend on what you do...
Read this article, from november 2011:
http://www.tomsguide.com/us/Android-...view-1705.html
Opera Mini is lightning fast, but unfortunately, Flash Player is unsupported on this browser!
Note: Avoid browsing the Internet with a ZEN full of APPs, you'll get in trouble. I did this, and this was a nightmare, freezing all the time, have to reset...
I do this now, but with my 17 APPs installed. It's quite OK, I should say. Especially that I use Flash Player a lot.
Q: Any Home Replacement you recommend ?
I've been using Go Launcher Ex for a while, because it's resonably fast, beautiful and way customizable; ADW Laucher is pretty fast, too. I've now switche to Nemus Launcher - way lighter (The GO Dev Team applications really are getting bloated by useless features, sadly), and still pretty beautiful. Go Launcher Ex is more customizable, but is getting bigger and bigger in size (And RAM, maybe. Not sure.). 8-10 MB or up for an APP? Even for a Home Screen, I hope you're kidding me.
Both APPs allow you to add folders to the APP Drawer ! Excellent!
Q: I want to disable / customize the lockscreen.
Disable the lockscreen: NoLock;
Customize the lockscreen: WidgetLocker.
Q: Does the games play well ?
Yes, pretty good, with the 800 MHz processor of the ZEN Touch 2 !
Comparing it to the 600 MHz processor of my LG Optimus One, there really is a noticeable differece in fluidity. The vast majority of the games doesn't lag on the ZEN Touch 2, that's great.
If you want to try those games emulators (SNES, Genesis...), go ahead, they work decently. Unfortunately, since the Touch 2 doesn't have multitouch, that's a problem, but try to set Left-Right as volume Up-Down to move your caracther, it's pretty playable and fluid enough. The best games are the RPGs, for sure, since multitouch isn't necessary at all.
There are also 3D emulators, such as N64oid or PSX4Droid; these also work, but watch out! At that point, 800 MHz is not enough for these games to be "playable". Super Mario 64, for example, is the most playable game availible for N64oid, and still then, it is really slow (Not that enjoyable, seriously).
You're free to try N64oid or PSX4Droid for fun, but just saying, if you want to freeze your device, this is the way to go.
Super Mario 64 shouldn't freeze instantly your device. However, Mario Kart 64, Donkey Kong 64 or Tony Hawks (Tested) freeze your device for sure - you wouldn't even get past the "Press Start" screen. My advice: only try Super Mario 64.
Still then, the ZEN does play games (2D or 3D) smoothly enough!
Q: My ZEN keep booting in loop! What should I do ?
That happened to me once in a while, and this is freaky.
"ZEN Touch 2" screen, "Touch the Sound of Perfection screen" again, and again, and again...
First: wait. Maybe it'll boot
If your launcher still doesn't start, reset button (Inside the SD Card slot, very tiny) is your only choice, of course. Reset, then power it up again. It booted for me all the time, except once.
If that still doesn't work: Recovery Mode, like stated earlier.
Now, here's what could happen if you reset during the boot sequence; I got this extremely annoying problem like 3 times. Hooray, you can get to the launcher!
Now, what can unfortunately happen, is that you get random popup like "SmartKeyboard Pro Force Close", this stuff. You'll keep getting these popups. That mean the vast majority of your 3rd Party APPs are corrupted, and you'll have to uninstall, then install again almost every single APP... This is a serious pain!
Now, don't install again. It is very important that you uninstall first, then reinstall. Otherwise, it won't work. Luckylli enough, your stock APPs will remain intact (Default Music Player, ZiiO Space, Explorer...)
Hope you don't get this problem!
Q: The ZEN freeze at "Touch the Sound of Perfection" screen...
I would suggest you to wait for a while; I guess it's because the ZEN is getting too hot. Reset the device so it can power OFF, and wait for the ZEN to cool down a bit (Do not reload it, unless you don't have the choice to.), and try again later. Also try to connect the ZEN to USB, it'll power ON on it's own, perhaps it'll get to the Home Screen. If it still freeze, too bad: do a factory reset (that should work).
Q: Can I uninstall preinstalled System APPs (ZiiO Space, Audible, Default Browser) ?
Yes, you can! I'll show you the easiest way to do it!
If this isn't appropriated, ask me Creative, I'll remove this question.
First, you HAVE to be rooted, again!
Second: doing this can be seriously dangerous if you delete a APP that is required for the system to work, you could really kill your ZEN! Again, I take no responsability if you kill your ZEN because of this!
Okay then, download the APP SDK Stock APP Removal (Thanks to the developpers!):
http://www.google.ca/url?sa=t&rct=j&...vTHqe6KdBudQLg
Install it (If you have an antivirus on your ZEN, it'll detect it as dangerous. Ignore it. It's normal, since the APP allow you to delete system APPs, which can be dangerous), run it.
You can now see a list of every single APP installed on your ZEN, including the system APPs. ALWAYS make a backup of the APP when you delete one! The APP itself being extremely easy to use, no need to explain how it works, you'll understand it by yourself, for sure.
Just keep in mind, it is your responsability to verify if it's safe to remove an APP or not! Always check!
I used the APP to remove ZiiO Space, Audible and the default Browser (Without any consequences), since I never use those. Not sure if it's safe to delete the default 3D Gallery.
Mainly because I want to free up the most space as possible on my ZEN to avoid freezing issues, of course!
Q: How can I backup my APPs ?
It's quite easy to do. I've realised backing up my APPs was very important, on the ZEN Touch 2, since you never know when the device is going to freak out, when you'll have to do a reset, and that your APPs get corrupted!
You can of course use Titanium Backup, but I would recommend Smart App Protector / Pro, for his simplicity.
The main purpose of this APP, is to password/pattern-protect your APP (Which does the job perfectly well), but you can also backup (on SD Card, well, ZEN internal storage) and restore your APPs extremely easilly. No root required, here!
This APP completely saved me, when I wiped my device...
Q: What about my contacts ?
In the stock Contacts APP, there's an option to do a full backup of your contacts, on the ZEN internal memory.
If for some reason, you can't find it, download the APP Go Contacts Ex (In my opinion, the best contacts APP availible). This APP also have an option to backup and restore your contacts super easilly.
Q: In some cases, the ZEN Touch 2 isn't loud enough!
Something I would recommend is using a different music player with an equalizer. PowerAMP + PowerAMP patcher should do the job. Open the equalizer and increase the value of the first bar on the left. You'll get a small volume boost. I do use it for some tracks that have the volume REALLY low.
Q: The Agenda / Calendar does not work at all! When I start it, I get the message "You have no calendar" !
Dear calendar... It's always been a pain to set the calendar on the ZEN Touch 2, since it's not a cellphone...
2 recommendations:
First: forget it. I've tried, and seems this is possible to get this to work, but quite uneffective. First, you should download the APP Calengoo, a more than excellent calendar. It'll sync with your Google Calendar, so try using a Gmail account, to get it to work. It seems to have troble with the sync, and it doesn't work all the time.
Haven't done this in a while, this is seriously a pain. I'm using the calendar on my LG smartphone anyways. I won't be able to help that much about this issue.
Second: what you could do instead, is to download the calendar Jorte. It's a standalone agenda, so it does not requires sync to work at all. It'll work without any problem on your ZEN, you don't have to set-up anything.
However, I fairly prefer Calengoo over Jorte, way more powerful.
Q: Where's the reset hole?
Inside the micro SD slot. You can use a lockpipe (recommended) or a linguee mine (less safe).
Q: Is the battery removable?
Unfortunately, no. Unless you manage to open the ZEN in a very specific way, using a knife and a hairdryer to make the glue melt, I've read. You should probably gain access to the battery this way, but I've been completely unable to know the exact battery type (Lithium-Ion, but details), so replacing it would be a real pain. Creative couldn't help me, since they do not encourage self repair; they recommended me to purchase another device if this case happen, which I honnestly find pretty ugly.
Q: The default Android keyboard is not good enough...
The APK "Smart Keyboard Pro" is the answer.
Q: I would like to quickly turn ON WiFi, and ajust screen brightness without going in the Settings all the time.
Grab the APK "Extended Controls".
That's it, hope this guide was helpful!

Originally Posted by agrimstad
This Q&A guide was enormously helpful to me with the zen touch 2, my first android device.
I'm pretty happy with the device--everything pretty much works--but doubt my experience would have been so positive without this guide. I do have some observations as a kind of follow up.
1. I'd recommend staying with Creative's web browser. I tried a couple of alternatives. I tried Opera and Firefox. I thought they were painfully slow. I quickly abandoned them. The default browser seems good enough. That's not really what I got the zen for.
2. I bought PowerAmp. I had issues where it would work for a few days and then fail with licensing issues. Reinstalling fixed matters, then the licensing failure recurred. So I tried ProPlayer. To me, it's better. I like the way it handles folders.
3. I bought Locus Pro. It's pretty good. I like the ability to download a map so you're not tied to the internet. The GPS is slow, but it does work.
4. I did root the device with z4root. For me, the only advantage seems to be that I need to be rooted to get ClockSync to work. Being able to sync the device's clock with NTP is a really professional touch.
5. I use Go Launcher Ex (paid version). One thing to mention is that the default launcher has a Bluetooth widget which doesn't seem to survive the installation of Go Launcher Ex. I installed another Bluetooth widget I found on AndroidPit App Center. By the way, this App Center seems pretty decent, since Google Play isn't supported. (I also use the SlideME Marketplace.)
6. I like the Go Power Manager for monitoring the battery. It has a widget and power usage modes that are quite good.
7. I don't seem to be having lock up problems. (Note that I only use the default browser). I think this may be due to my being really careful about RAM usage. There are a set of things I've done in this area. First, I use StartupManager. (This is a second reason to root the device.) This keeps the things running at start up to the minimum you want. I've also installed FastReboot. I run this from time to time. But there are two other things that I really rely on. One is the Go Task Manager. This lets you monitor RAM usage and kill things to recover RAM. Another thing I use is a widget--I can't remember where it came from--that displays RAM usage on the home panel and a button in the shape of a broom, which, when tapped, recovers RAM. I think this is part of Go Task Manager.
8. It seems obligatory to have a scanner app for all the 2-D bar codes that have sprung up everywhere. I haven't seen any advice about which app is preferred. I'm using Unibet Scanner, which seems to work.
9. Because Google Play isn't supported, I've had to get some things via googling for apks. One finds these in strange quasi legal places and I worry about viruses. I'd be interested in advice regarding a virus scanner.
Thanks again for the guide. -- al
Thank you very much!
1. Maybe you want to try Dolphin Browser Mini / HD, it's pretty powerful. But if you're looking for a lighter web browser, you could give BoatBrowser Mini a shot, if you want to.
2. I've read that PowerAMP cannot activate on a non-Google phone, which I find pretty ridiculous.. I have to patch it with an illegal app, but now I get that strange noise when my music play, and the app is basically dead, unless I reinstall and loose all my settings!
7. That's the right thing to do. If you don't have much APPs installed, that shouldn't lock up.
9. Same here. I've used Lookout Antivirus before, but you wouldn't be able to uninstall it, if you're not rooted. I've then switched to Zoner Antivirus (Free). Less known, but for some reason, I've read it detected more viruses than any other free Android antivirus.
Enjoy the ZEN Touch 2.

A post, Zen Touch Owners might consider and an Open Letter to Creative. L

Creative needs to take some COORPERATE PRIDE as regards one of their products, that until recently was the FLAG SHIP of their hard-dri've based line of D.A.P. s,
By using the Napster-To-Go Subscription Service, I spent the better part of last weekend loading up my Touch 40 GB player with reams of music. At about the 9 GB point on the hard dri've, the seek head would no longer write to the platters and after a time out, stopped with a subsequent TRANSFER ERROR coming up.
Bummer.
OK.
I phoned Creative, got an RMA number and shipped it off for a hard-dri've replacement at the least, a totally new unit sent promptly back at the best.
Being bummed out that I probably wouldn?t see a new TOUCH 40 GB returned to me for the most part of two weeks to a month (by some of the reports via this thread), and being that I wanted a FLASH DRIVE so I could use a D.A.P. in places where intelligence dictated that a hard-dri've based player is going to experience hard-dri've shock/abuse (like being on your bicycle, jogging, cross-country skiing, etc?.all forms of outdoor activity) so?being that I did not now have my TOUCH to listen to (I am a music-aholic) I went out on Saturday and purchased an IRIVER T0 GB flash player.
Being this is a Creative board, I won?t go into a RAVE on how good and feature packed this D.A.P. is. Just suffice to say that if you would like a D.A.P. for when being acti've, or as a back-up to the TOUCH 40/20, THIS IS THE PLAYER TO CONSIDER.
Now, amongst features heaped upon features this player has, never mind the FANTASTIC sonic output it puts out in sound fidelity and reams of non-distorted volume (I use a set of BOSE TRI-PORTS that need a setting of 8 on the Zen Touch, but with the Iri'ver T0, I am right now (as I type) listening to Gloria Estefan?s CONGA at a volume setting of 2 out of a possible 30!!!! It is just that good!
Now, what is this post doing on a Creative Forum board?
The answer lays in the next few sentences/thoughts?.
Amongst 2 EQUALIZATION presets, that ALL so differently shape the sound wave (they again, are THAT good, including SRS (WOW) is a CUSTOM EQUALIZATION pad that covers the following frequency ranges:
50K /200K/ K/ 3K/ 4K/ (adjustable from ?0/+0
It was in using this EQUALIZATION PAD, that is was so totally demonstrated to myself how truly abused we are as Creative Ltd. Customers having all of us, purchased a Zen Touch D.A.P. from this company. I paid $300.00 dollars for my Zen Touch 40 GB and it was deli'vered to me straight out of the package with a DEFECTIVE Custom Equalization feature, that is made defecti've by inferiorly produced Creative code in their Zen Touch Firmware, the very ?heart? of the product, driving and deli'vering all the features(?) on the Zen TOUCH 20/40 GB.
It is one thing to release defecti've code, if the defect was not caught by (hopefully) Creative upon the launch of the product, but with ENOUGH paying customers having made this defect well known and so WELL DOCUMENTED back to Creative Ltd. and in the many MONTHS since the defect was found in the FIRMWARE that dri'ves the TOUCH, and yet, and UNBELIEVABLY so, the defect yet remains (if in fact now even more profound!) in their latest version of the Zen TOUCH firmware!!!
Ladies and Gentlemen, who are now reading this post, ------by having had the extreme PLEASURE in owning a D.A.P. (newly acquired Iri'ver T0) with all features advertised upon the package ***WORKING***, right out of that package, let alone with such amazing performance deli'very, I now declare that I will wait a reasonable (not months any more, BUT ONLY A FEW WEEKS FROM THIS POST DATE) period of time to elapse before I see a FIRMWARE release and/or patch from this company, Creative Ltd., to ***FINALLY*** address this broken Custom Equalization feature ?offered? within the Zen Touch firmware.
Now in having custom set the ranges of frequencies in the Iri'ver T0 to JUST how I like my music----I have to tell you Folks----IT DOES make a TREMENDOUS difference to the sound and your PERSONAL expectations of it!
A Custom Equalization feature is THAT important to have on a sonic device, let alone a fully WORKING ONE, bug free!
To Creative:----a personal comment:
 I have been a loyal customer of yours from the mid 90?s by having purchased EXCLUSIVELY from you, my sound cards, as well as your line of VIDEO CARDS. I have been a most faithful repeat customer having never seen to date your company so delaying/ignoring the defecti've broken issues from one of your FLAG SHIP sonic products.
I spent $79.00 (far below the asking price of your Zen Touch product line) last Saturday on an Iri'ver T0 GB flash player that (with obvious pride of manufacture from Iri'ver Ltd.) works as advertised, works with the present FIRMWARE installed in the device at the TIME OF PURCHASE and PRODUCT RELEASE, and has earned my respect in putting out such a feature-rich product and with obviously, such Cooperate Pride.
Creative Ltd, if you do not put human resources immediately on releasing a patch that brings the Zen Touch FIRMWARE to a bug-free condition that it should have been when having been released with the product launch, I will consider no longer you as the stalwart CREATIVE company of old, that once DID HAVE SUCH COOPERATE PRIDE in any and all models of hardware they produced or sent out with their name upon it.
I will no longer purchase from your company, fearing that as I hold the product in my hands at the store, the features that I am there to purchase will NOT be deli'vered ?out of the box? due to inferior workmanship in materials, in SOFTWARE CODING, and a lack of Quality Control that dictates nothing leaves the plant until the Chief Technology Officer and his staff can sign off on that product?s quality and being fit for release to the Consumer and potential Customer.
I hope that the Moderator of this forum sends this post to whomever it will have cause to see the crippled firmware inside the Touch finally be brought up to quality standards that was the mandate of the Creative Ltd. of past years.
If this post has to reach the desk of the C.E.O of CREATIVE Ltd., then let it be sent there!
Creative Ltd, you are losing Customers hand-over-fist that won?t bother to sit down and type out/compose this letter/post, but will merely resolve to NEVER AGAIN look at, let alone buy one of your present, or future products. Nobody likes to have a ?broken and crippled? product---RIGHT OUT OF THE PACKAGE! Nobody should have to experience that when hard-earned money is being exchanged for it!
A present Creative Ltd. financial supporter,
(Sesquash)
Michigan, U.S.A.


I wrote the following e-mail to Creative Support today. If they can't respond to a polite, reasoned e-mail like this then I will never buy another Creative product again!
I will post again when Creative respond to me, with a bit (well, more than a bit, more like a billion tonnes) of luck they will be able to say whether they even PLAN to fix the Custom EQ problem.
All the best, everyone.
<E-mail>
Dear Support,
I recently (0-Nov-05) purchased a Creative Zen Touch 40GB mp3 player, and I am generally very happy with it. The battery life is great, and I was happy with the quality of design and build compared to the (relati'vely) affordable purchase price.
However, my query/complaint concerns the new firmware release for the Zen Touch, version 2.0.05 (MTP support for Zen Touch). I have uploaded the new firmware to my Zen Touch (and also the relevant updates for the Creative software: Media Organiser, Zen Touch Explorer etc), and have experienced no problems in loading this new firmware to my player or my computer.
Generally, I have no problems with the performance of the new firmware: my files transfer easily and quickly between my mp3 player and my computer, and (using Windows XP SP2, and WMPv0) I have experience no compatibility issues, as one would hope.
However, I do take issue with the Custom EQ bug that the new firmware accentuates on the Zen Touch. I am sure that Support has doubtless been contacted by other people regarding this problem, but to summarise, with version 2.0.05 of the firmware installed, usage of the Custom EQ function on the Zen Touch severely impaires the volume of the player, and consequently the enjoyment of myself, the customer.
I would like to ask Support whether Creative plans a 'fix' firmware update to eliminate this bug in the firmware in the near future? I am not concerned with any new features to the player with a future firware 'fix' release (although they would not be unwelcome!), since Creative did not promise any such features in the first place. However, I feel that since Creative advertised the Zen Touch as having a customisable graphic equaliser - from Creative's own press release: "Supporting both WMA and MP3 formats, the Zen Touch deli'vers crystal-clear audio, thanks to a signal to noise ratio of 98dB, which can be customised using the built-in, four-band graphic equalizer with eight equalization presets." - a firmware update should not render an advertised feature of the product effecti'vely useless.
Please could Support acknowledge the disappointment I feel with this fairly fundamental flaw to an official product upgrade, and provide assurances (or take measures to seek assurances from whoever makes decisions upon such issues) that a firmware 'fix' update will be released in the near future?
I end by saying that I have only ever bought Creative mp3 players, and to date I have been happy with the products I have purchased, but if basic product flaws such as the Custom EQ being 'broken' by official firmware updates are allowed to go unaddressed (especially with the fact that this has doubtless come to Creative's attention through Support/the official discussion forums etc) then Creative may lose customers like myself in the future to rival companies.
Thanks for your time, and I await your reply.
Kind regards,
Lawrie Ward
</E-mail>

Zen Touch 40 GB: problems transferring music files and playli

Hi,
Creative Zen Touch 40 GB, one year old<
[color="#330000">PlaysForSure Firmware 2..0<
Creative MediaSource Organizer 5.0.38<
Creative?Sync Manager 5.0.9.0<
Windows XP Service Pack 2<
527?music (.wma) files on the player; 4205 MB of free space<
I'm finding it increasingly difficult to?transfer music files and playlists to my Zen Touch player now that the amount of free space on it has fallen below 5 GB. More often than not, it's necessary to put the player into Recovery mode, perform a clean-up, and then reboot and rebuild the library before Sync Manager works properly. I often need to repeat this process several times before I can transfer anything. Increasingly, too, Windows fails to detect the presence of the player when I connect it to my computer. Rebooting both the player and the computer usually fixes this issue. Transferring files by dragging and dropping in Windows Explorer is obviously much quicker than using Sync Manager, but here again I keep running into problems. It's as if the player freezes and refuses to take on-board any more files. Also, I can't find a way to transfer playlists except with Sync Manager. Are these known problems? I recalling running into similar issues with the Zen Touch 20 GB a few years ago. And could the fact that I'm doggedly using an old (998) and underpowered computer be an issue? I'm thinking of replacing the computer anyway, but is it likely that these synchronization problems would diminish or disappear altogether if I were to upgrade to something speedier?Thanks for any insights,Pete

I too have a simular problems! Managing music is the biggest problem with over 0 Gigs. Some artists songs sometimes change name titles, artists,?and etc. Win Explorer is most used by me now. Yes, I do lose sync from time to time! Especially when I open two windows on the portable zen. There are two tools that need. . Playlist management - it takes too long to do it on the player. I want to create "Gym Vibes" and had it on my old creative?Nomad player, but couldn't transfer. "Creative Sync Manager" doesn't do it!?Without all that sync stuff how can I create and edit creative's playlist on a PC?2. A method for detecting dupicates?This is my second creative portable and if I don't get the tools I won't buy another!

Zen touch stuck in recovery mode, anyone who can hel

My creative zen touch is stuck in recovery mode and says there is a firmware problem. Anyone no how i can solve this? or what to do about firmware?

Hi, As you can see from earlier I had the same problem. Caused by trying to upgrade to download the free book from the Times. There is a message and reply on about page 3/4 called "Zen Touch - Firmware". The advice in there pointed to the Devi've Driver in there I enabled my Zen and rebooted PC. I then downloaded 2 upgrade files from NOMAD and it now works. I can't remember the exact sequence of events as it seemed a bit of trial and error but I got there. GOOD LUCK

Zen Touch is dead, Zen Vision:

I threw my bag on the ground in an angry rage (not Zen related, not very Zen at all in fact). Unfortunately my Zen Touch was in it at the time, and now is sadly dead and headed for the recycling plant ('hard disk problem' screen, click of death, won't reboot etc.) I thought the Zen Touch was a great player a bit let down by firmware / accessory support. I see that Creative are improving these things for the Zen Vision:M so I thought I might upgrade to that. Therefore I have a few questions about this player:
) Does it have a removable battery or not?
2) What are some good cases for this player? (the Creative one looks nice)
3) Is the Audible firmware update going to come back, and what were the problems with it's Is type 2 Audible track good enough quality?
4) Is there anywhere to download legal music/ movie videos in the UK, and is the video feature really as good as it is cracked up to be?
5) Does the black Zen Vision: M scratch too easily?
6) Can you switch from music to radio with the separate wired remote?
7) Should I wait for Creative to make a player with a DAB digital radio (I like radio) or will this never happen?
R I P my poor Zen Touch, I am sorry I destroyed you. Message Edited by joshua32 on 06-07-2006 04:52 PM

. NO removable battery, sorry. But it has a amazing battery life.
2. The one comes with the device is ideal for carrying, but you can't, of course, use the device inside it. I remember I saw some cases for it.
3. I don't know, I'm currently using that firmware (you are talking about .40 firmware with Audible support, which was removed after a few days, right), and have some problems with the sound. As soon as I upgraded, I started hearing some sort of clicky noise in the background, my files are mp3.
4. Don't know about download, but video quality is superior, just as the screen. (supports WMV v3, DivX, MPEG, screen res: 320x240, 800kbps max. for video)
5. Yeah A bad side of the device. The screen gets very easily scratched, more than the device itself (I have a black one), but fortunately, they don't create a problem as the screen is really bright (you can set it also, the brightness, there are 0 levels)
6. I dunno, don't have the remote.
7. I don't know anything about DAB, sorry. But I don't expect (personally) anything with better radio capabilities soon.
r.i.p. btw the case is also a really good protector from crashes for ZVM.
Bottom line:
I've bought mine in March , and using it frequently, every day.
Definitaly recommend it. Feel free to ask more about ZVM if you have any questions.

Is my Zen Touch dyi

Hi all,?I've got a 20Gb Zen Touch, and I'm afraid that it may well be kaput. I like it, and I've been using it everyday for a?couple of?years now, but recently it started 'stalling' halfway through a track. Not every track, but maybe 3 in 7. It was fairly full (perhaps 300Mb free). I tried using the Clean Up utility, but that didn't seem to make much difference. I haven't updated the drivers or the firmware since I bought it, so decided that I'd bite the bullet, and do that. I downloaded the latest one from Creative's site, and started the process, but it failed just after it rebooted the player. Since then I've been stuck - when I turn the player on, it briefly displays the 'Firmware Problem' screen (showing F/ware version 0.0.0), then displays the Recovery Mode menu. I've used the Clean Up and Format facilities, but it will now not reload the firmware, and although Windows (I'm on XP Pro) recognises it's there, the Firmware update programme just says it can't find the player. I've made sure I'm using the most recent driver, btw. Anyone got any ideas?Thanks in advance

Sorted, thanks to AdamBonello (see here).

Zen Touch sync and display probl

I left my Touch connected to my PC with WM0 running to convert and transfer tracks to the Touch. When I came back a few hours later the transfer had stopped - incomplete with and error message (didn't make a note of it ).
Now my it is not recognised by my PC. When I plug the USB lead in it is seen and the option window comes up. I click on the sync option and WM fires up but says that it can't find a player atteached. The Touch screen shows that it is docked.
I can't see the player as an external dri've either.
When I play anything on the Touch I can get as far as choosing tracks but as soon as I hit the play button the screen is different from normal. Instread of showing the track details all I get is a notice to "Add music from Library"
I have tried a reset, and rescue mode but they have not helped.
Can anyone give me any advice?
Zen Touch 40gb, Version 2..0
Track count 380.
(Showing 22gb free - but I think that's wrong)

Got it working again.
Did a reset and formated the dri've - lost my music though

Zen Touch Hard to find

Why is the Zen touch so hard to find? None of my local reatilers have it, i.e. Best Buy, Circuit City, CompUSA. CompUSA did have it, but when I went back to go purchase it, they did not stock it any more. Then I tried Amazon, and they didn't have any in stock. They all have the Micro or the Xtra, but not the touch
Is this player going to be discontinued, or is it just that popular? I know it is available from other on-line retailers, can anyone give some suggestions as to which one is good to buy from?
Thanks, Mark

try www.buy.com
I used that site to get my zen touch for a good price when they first came out.
Free mac mini.
If it worked for Kevin Rose of TSS, then
I figured I may as well try it.
http://www.FreeMiniMacs.com/?r=4259073

Zen Touch (the device itself) case f

hi
i've got a problem with my zen touch case. I've never dropped it or done somthing wore to it. I really handle it like a raw egg. But now the plastic broke a little bit. as you can see on this pics . Obviously it broke at the same place on both sides. This is the reason why I think this is a material-flaw based problem. Do you think this is enough to RMA it (The Thouch is only 4 month old)? The device itself has no scratches. I realy think that the material of a 200? device should be free of such flaws.
the pics Message Edited by shadowkeeper on 04-7-2005 0:48 PM

thanks for your help!
hmm, i'll think about it. because for some reason such things annoy me :-). perhaps I'm an perfectionist.

Max Number of files supported by new Zen Touch Firmwar

Hello
I used to have about 34gigs of music on my zen touch with the old firmware. But now it will only accept about 20 gigs. Does anyone know what is the max number of files that zen touch supports with new firmware ?
Thank You

RBBrittain wrote:
Has anyone verified that this is true of MTP players as well? I doubt it'll be different (the tag-data library system is common to all Nomad-type Creative players, whether PDE or MTP), but with all the changes needed for MTP, it would be helpful.
I don't have a 40Gb Touch, which is really the kind of player you'd need to test this.
BTW, I was referring to the overall capacity limit, which is tied more to space than to number of songs; that was what Creative was talking about when they said MTP reduces the Touch's song capacity. Having a Micro myself, I've never had enough capacity to test the internal song limits.
Free space is pretty obvious, and the initial question was relating to number of files and any potential limit. I'm not sure what it is about MTP that reduces the space, whether it's the firmware, file system, or some addition to the files.

Zen Touch -- Clock requ

Hey guys,
I'm a relati'vely proud owner of a Creative Zen Touch 20GB (which I purchased for $AUD499 with a free remote/FM/voice-recorder attatchment). It's been a great player, had some initial trouble with drivers but now that's all sorted.. a little unpredictable maybe but when it works, it's great.
When I first bought it, I was pleased to see that it had a Time/Date function -- assuming I wouldnt have to go to the Main Menu > Settings > Date & Time ... . I soon realised however that this was the only way to access it, and I was somewhat dissapointed. It is beyond me to see a reason why we can set the time, except have it in no useful place? Surely somewhere in the depths of the operating system there must be a time syntax, and my request for the newest firmware would be that we are able to see the time somewhere other than in Settings, possibly simmilar to the iPods -- have it center top of the screen when playing? (This probably wouldnt work, as "Now Playing" is center top, so maybe top right? I'm sure it's possible to fit 5 characters xx:xx there). I've noticed on other Creative players you can use the Time as a screen-saver, which would be ideal. I dont own a watch (I prefer to use my mobile) and since I use my Zen so often, it would be a great addition and make the player a whole lot more useful. I can understand it isnt possible to impliment all of our requests, but this one seems easy enough.
Thanks for listening =)--daza, new to the community.

Even with my Zen Xtra. Having to go through all the options is a pain.
I think the "Now Playing" text really isnt even needed. ITs kind of obvious and just saying something we already know.
But who am I to say otherwise.
Just a request.

Zen Touch Free

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