Zen Touch freezing

So, I just bought a new Creative Zen Touch 20 GB about a month ago, and I've now expirienced my first total freeze. None of the buttons work, so it won't let me turn it off, I'd try taking out the battery, but I noticed I'd need a screw driver for that, and an extremely small one at that. So, any ideas on what to do? Besides waiting until the newly recharged battery runns out?

Try the reset button. It's the tiny button on the side best accessed with a bent paper clip. Don't use anything sharp to press it.

Similar Messages

  • Zen touch freeze

    every time i click on on the "data folder" my zen touch freezes what do i do?

    Ok...this seems to happen occasionally, first of all, make sure you've updated your firmware to the latest one (.0.03) it is in the downloads section. Will your player still play music? I would also go into Rescue Mode and run a cleanup. There might possibly be corrupted files in the folder and Nomad Explorer crashes, so you should run a clean up, back up all the music, update firmware and if worst comes to worst, run a format, hope this helps
    Wilco
    Proud owner of a Zen Touch 20GB

  • Problem: Zen Touch Freezi

    My Zen Touch Freezes at least twice a week. Is it supposed to do this? If not what should I do to fix the problem?

    The Touch does seem to be a bit more prone to freezing. Are you using WMA or MP3 files? And where are the files from? You could try the latest firmware if you don't have it already, but it causes problems with the EQ sound reproduction and breaks the ability to change the startup screen.

  • Zen Touch: Freezing while opening data libr

    In the last few months, I have been unable to get any of the files that I have saved onto my 20GB Zen tOUCH. I have tried on several computers now, but everytime I open the data library through Nomad Explorer, it freezes and I am unable to even copy and paste the folders. Any ideas/tips/help?!
    Cheers

    Do you have drivers installed in those computers you connected your player to

  • Constant Zen Touch freezing prob

    Hey all, I've had my 40 gig Zen Touch for about 6 or 7 months now, and although it used to not give me any problems at all. About 3 months ago, it started to freeze randomly. As time progressed, it went from about once a week to about once per listening session. All my files are MP3s, I have the 2..0 firmware, and have run Disk Cleanup. Yet the freezing still occurs constantly. Any suggestions to fix this problem? Thanks!

    Hi,
    Well corrupted data can be to blame for freezing but a clean-up usually resolves that. As you're still experiencing problems I'd back up your data and format the player. If you get any transfer errors from specific files during the backup then you can be pretty certain that these were the ones causing the problem.
    If there are still problems let me know.
    Hope this helps,
    John

  • Zen Touch freezing when trying to connect to USB 2.0 Help plea

    I have a strange problem with my Creative Zen Touch 20GB. It freezes everytime when I try to connect it to my USB2.0 controller PCI card. After that I have to disconnect the player and push the reset-button. On my USB . onboard-controller the player works fine, but it's not a problem with the PCI-Card I guess, because any other device like USB2.0 external hard dri'ves and USB-sticks work fine with it.
    I have Windows 98 SE installed on my computer.
    Can anyone help me out with that problem please?

    i had the same problem. drove me nuts............for 6 months. then I got crazy and tried sanding the usb plug ( the male end that fits into player itself. ...............Botabing.....it worked , stays connected now.
    May work for you too! oh I used 400 grit sand paper

  • Zen Touch freezes even after full recha

    I have a 20gb Zen Touch that I have not used for the past few weeks(This is because of my new toy, my 30BG Zen Vision M). Figuring that the battery was discharged or something because of the lack of use, I recharged it fully. I turn it on and it gets stuck on the "Zen Touch" screen. I have tried to reset the Touch numerous times, but it still gets stuck on that screen. Somehow, I think the Zen Touch battery is fried. Help!

    Well you can't get to recovery mode. Only thing left to do replace the hardri've. That's most likely why it won't go into recovery.

  • Zen Touch freeze prob

    Today, my Zen Touch decided to stop responding...to anything. When I power it up, it goes to the last song I had played, but it doesn't respond to any buttons at all. I can't even turn the unit off until it idles for 5 min and shuts off itself. The player however does respond to Media Source and I can add and remove music to it. I tried running rescue mode but to no avail because nothing shows up on the screen. I had the player for a little more than a week now and I never dropped it or anything like that. Any suggestions?

    Ok, I made it into the recovery console, but I erased the firmware =$
    How do reinstall new firmware? Creative has zero firmware updates for the zen touch, not even the original firmware is listed there. Now I can't use my player at all! HELP!

  • Creative Zen touch freezing when connecting to

    Apologies if this problem has been raised time and time before.
    Just bought a new PC (with loads of pre-installed rubbish on), and i've installed the most uptodate version of Creative Mediasource, Nomad etc. However when i connect my mp3 to the PC, Mediasource and Nomad is not detecting it. Mediasource gives me a "Player is not connected" error. However on rare occsions, it does manage to detect the mp3 player but when i disconnect and try to re-connect, the problem re-occurs.
    I've made sure all the drivers are uptodate, and made sure all the software (Mediasource, Nomad) have been uninstalled and installed, again and again. But my PC is just not detecting.
    Another thing i've noticed is that, when the mp3 player is connected, when I open up 'My Computer' - this window seems to just freeze and hang there while its saying "searching for items". Not sure if this is because the mp3 is connected.
    I cannot understand why this is happening, though someone mentioned that there is some software called Sonic MyDVD or Sonic DLA. Not sure though, although I have these installed on my computer. I'm currently trying to uninstall them, but having trouble.
    Any help is much appreciated.
    Thanks,
    Michael

    i had the same problem. drove me nuts............for 6 months. then I got crazy and tried sanding the usb plug ( the male end that fits into player itself. ...............Botabing.....it worked , stays connected now.
    May work for you too! oh I used 400 grit sand paper

  • Problems With Zen Touch Turn

    After just recently purchasing a Zen Touch in December 2005, I already have problems with it.
    I have never dropped it or hit it. I plugged it in to re-charge one day after using it and when it was done charging I turned it on, used it for 5 minutes then set it down. The next morning I went to turn it on to use it, and it wouldn't turn on. The blue light at the side on the power button was on, but the screen just wouldn't show up. Now the blue light won't turn off. I have read about these problems with Zen Micro freezing up and read about Zen Touch freezing up back in 2004 when it was released. I have phoned the number but couldn't seem to get through. Should I consider taking it in? Or is there an easier way?

    Have you tried resetting it's Connect to the mains adapter and press the tiny recessed button on the side of the player. Don't use anything sharp to press it, a bent paper clip is best.

  • Zen touch has fro

    Hey all,
    I hope someone can help.
    My zen touch (20gb) player froze whilst turning off, i let it sit but eventually had to reset it to get it to go off, since then i havent been able to turn it back on and it wont charge, the blue charge indicating light doesnt appear and when i plug it in all i get is the creative logo and the copyright info, i've tried the reboot advice on creatives web page, but that desnt work either!!!
    Any suggestions?
    Thanks
    Iain

    My zen touch freezes from time to time, done all the usual things without any improvement. But today discovered that it freezes when used near some electrical equipment for example my wife old treadmill which uses an ac motor, its ok with the new treadmill with a dc motor. So it appears that the zen touch suffers from electrical interference, generally this is in the rf range (radio frequency). I hope this helps many users as it was driving me crazy and it appears it's a huge problem with many people.

  • HELP! MY ZEN TOUCH HAS FRO

    i've tryed resetting it and it still stays frozen , what can i do?

    My zen touch freezes from time to time, done all the usual things without any improvement. But today discovered that it freezes when used near some electrical equipment for example my wife old treadmill which uses an ac motor, its ok with the new treadmill with a dc motor. So it appears that the zen touch suffers from electrical interference, generally this is in the rf range (radio frequency). I hope this helps many users as it was driving me crazy and it appears it's a huge problem with many people.

  • Zen Touch Causing Freeze Up in Windows

    Having trouble with Windows Media Player or Creative Media Center freezing up when attempting synching with Zen Touch.
    Have all latest firmware updates (.0.03) and all latest XP updates, including SP2
    When attempting synch, the application freezes up. When I go to Windows Task Manager I see that CPU usage is at 00% and under the Processes tab the "CTPdeSrv.exe" file is hogging between 95 and 99 percent of processor resources.
    By terminating the process, CPU usage goes way back down to single digits usage. But then I cant use the application(s).
    Anyone else experiencing this problem? If so do you know a fix?
    AJA629

    I know the sync process can be very slow. You ought to make sure you have the latest version of MediaSource as Audiosync does seem to be a little bugged.
    Have you tried using the freeware?Nomadsync or the shareware?Notmad Explorer instead?

  • What cause the ZEN Touch 2 to freeze?

    Hello,
    I've (finally) received my ZEN Touch 2 with GPS two days ago, and it truly is a fantastic MP3 Player. But guess what? Today, for the first time, it really did froze, using the N64oid emulator. When the ZEN is lagging, I'm simply waiting, and it work like a charm a few seconds later. But now, it was completely frozen. Touch Screen, Power button... Tried connecting to computer, no reaction.
    So in a bad mood, I tried reseting the unit, which I'm obviously not suposed to do often, I had a hard time. First, the reset hole is way too tiny!? Even with a paper clip or a pencil mine, this is ridiculously hard!? First, I even used the wrong hole, I though this was the reset hole, so yeah, the paper clip got inside the ZEN... Truly awesome. After all, I managed to remove it.
    And then, seemed like I got it, ZEN resetted, when I thought it was completely screwed, only two days after I received it!
    It seems to work correctly, now. Needless to saw I deleted the data, application and ROMs of N64oid, the right way (Along with PSXoid, which I haven't tested, but is probably similar.). When I first tried Super Mario 64, it was playable, at an OK speed. But today, I tried others ROMs, like Donkey Kong 64, or Tony Hawks Pro Skater, without a doubt, that was asking too much from the ZEN, since I couldn't pass the main menu.
    So now I really hope my ZEN will last,?Creative. I'm in Quebec, got it from California. Needed to ship it to Plattsburgh by Amazon.com, and to be fowarded to my house, since you unfortunately do not ship to Canada.
    I still have a one year warrantee, but undestand me, I?absolutely wouldn't want to ship it to Creative?in?the US, then get it shipped back to Plattsburgh, and then to my home. That'll cost me hell (Again)!
    Alright,?I'll?now like to know what cause the ZEN Touch 2 to freeze? In my case, that was the emulator that was too advanced for the ZEN (And since it doesn't support multi-touch, it's hardly playable without a USB keyboard or gamepad (Possible?), or Wiimote). ?I don't have applications running?in the backgroung, only one at a time.
    How can I avoid my ZEN to freeze again?
    Oh yes, one more question. Why when I start some applications, it instantly shut ("The application [...] (process com [...] has stopped unexpectedly. Please try again.") ? How can I fix this?
    Thanks for the reply.

    )?Thanks for the reply.
    I unistalled many 3rd Party APPs (Only /3 were booting, anyways), and I can already see a huge difference with the fluidity of the menu. It's also turning on faster.
    I already uninstalled N64oid, but kept the others 2D emulators, never had a problem with them, they run without lagging.
    What's odd, however, I downloaded Firefox from ZiiO Space, ran it, and the ZEN went pretty much crazy; black screen, I tried to get back to the menu, pressing buttons and all that, and then the ZEN vibrated like hell, perhaps because I pressed the buttons a lot of time. I finally made it, without resetting, but that was freaking scary. Oo
    Uninstalled Firefox. I find it strange that I downloaded it from ZiiO Space, and that it doesn't work like normal.
    I'll try to be more careful while downloading APPs, if I can.
    I appreciate the reply.
    GameX

  • WMP 10 freezes when syncing my Zen Touch v.2.11

    After updating my Zen Touch 20 GB to v.2..0 with the PlayForSure firmware, I have issues when trying to sync my library from WMP 0. It works fine for a few songs until WMP climbs to 99% of my CPU usage and then freezes (not responding). This only happens for me on my desktop PC, not my laptop, so I do not think it is the player. My WMP has all the updates available from MS.
    If anyone has had this issue or knows how it may be resolve, I would like to know how -- WMP works great for everything else, and I use it to sync on my laptop often.

    Install the latest version of MediaSource from the website. Also, be sure to install the Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players (43.44 MB) to enable MediaSource to detect the player. Nomad Explorer doesn't support PlayForSure device.
    Jason

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