Zen Touch Froze, It will not re-set or enter recovery m

My Creative Zen Touch froze when my sister was using it, She didn't know what to do with it so waited for me to come home, when i got home the battery had died. Letting the battery die and recharging it has sorted this problem for me on numerous occasion at this stage but this time i am unable to recharge it. It sits at the reboot "Creative Copyright 2004" screen and will not recharge or turn on. I have tried the re-set button and entering into the Recovery mode with no success.
Any ideas ?

there is a way to recharge the battery, but therefore you have to remove it from the player, which will void the warranty, and still nobody has done this with a touch. at least i know of.
i don?t know the exact procedure so maybe you should search this forum for " battery died", or so. or somebody will explain it again.
the other way is to contact customer support and ask them if they could help.

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hi there,
as a programmer i wonder, is it possible to obtain information of how to connect to usb-connected creative device (which is not recognized automatically by windows, as the zen touch) and how to communicate with it's is there any documentation about that available to "non-creative" ;-) developers?
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i know there are third party companies that do provide software for connecting to e.g. zen touch, but i do not think that they have figured out every little bit by themselves, have they?
greetings and thanks a lot
asdf

Try this:
Download <a href='http://www.delldjsite.com/forums/attachment.php?attachmentid=444' target=_blank>this[/url] file. Extract it to whatever folder you like. Inside that folder run the file fixup.cmd. A DOS window will open up and start display messages on what its doing, when its done it will instruct you to remove the device from Device Manager and reconnect it.
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CREATIVE ZEN TOUCH - froz

Hey guys
all of a sudden, my zen touch froze. a screen came up that just said there was a firmware problem. this happens whenever it switches on and once on it wont turn off until it runs out of battery! also the reset button doesn't work. i've tried just connecting it to the computer and trying to update the firmware that i've got off the internet but of course it tells me that the player is not connected!
does anyone have any suggestions?

http://sg.creative.com/support/downl...type=4&x=2&y=4

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Zen Touch Froze, It will not re-set or enter recovery m

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