Zen Touch... giving up the gho

Hi all, long time no see - board's grown quite a bit since last I was here...!
My 20gig Zen Touch seems to be getting confused in its (relati've...) old age, and often thinks I've pressed the 'random play all' button when in fact I've just pressed 'pause/play'. Needless to say this is kinda annoying. Just wondered if anyone's got any ideas to fix this - I've tried reloading firmware, to no effect.
Cheers
Dave

Yeah, thought as much. Cheers... (must say I kinda like the idea of being able to watch music videos etc anyway, so might well get meself a Vision M )
Guess I might have a go at taking it apart and having a look, tho' unless it's just a dodgy connection - which seems unlikely - doubt there'll be much I can do. Though on the other hand I don't get why the pic (presumably) that decodes which button's been pressed should suddenly start screwing up.
No one else got any ideas?

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Zen Touch plugged to the AC adap

Hello,
I wonder if it is risky to leave my Zen Touch always plugged to the AC adaptator.
What would you do?
Thanks !

karlozkiller: Often your replies are wrong, so perhaps you ought to read up a little more before replying.
This answer is also wrong as () Lithium Ion batteries don't get very hot (2) they have a charging protection circuit which turns off when the battery is charged, hence don't continue to charge causing any problem with heat.

Replacing zen touch battery in the

If i ever get round to buying a zen touch player which im strongly close too is there anywhere i could buy a replacement battery if needed in the future after the warranty expires in the uk, i have seen a link for a US site but im hoping for somewhere closer to home any help would be great.

plecc: I've not seen any link other than the site listed in the Zen FAQ at Nomadness.net, but a Google search should turn up anything else if it exists.

Why I cannot charge my Zen Touch 20gb on the US

I have the Zen Touch 20 GB
in the manual was written, that the Zen can be loaded by the USB !
But it doesn't works...
Can someone explain me why not ?
thanks a lot

It seems to vary. Some report that it takes the same time as the adapter, others find it takes longer. I think it must depend a little on how much current the PC gives over USB which is supposed to be 500mA, but perhaps it varies.

How long did it take your Zen touch to charge the first ti

just wondering. Mine seemed to take 3 hours.

iandobison wrote:
The battery went to 00% after 3.5 hours but it's lost a lot of that in just 6 hours hr>
If you've been using it connected to a computer, and transferring music across, that can drain battery life really fast, as the HD is being continually accessed. Just playing music shouldn't use it nearly as fast.

The Creative Zen Touch Movement: Active Creative Us

Who out there wants a skin for their Creative Zen Touch? Who is tired of the monopoly that Vaja cases has and forces you to buy their horrific case for 70 Big Ones? Who is tired of the Creative Case that is included and is extremely bulky and doesnt even have a screen to see what you are doing? Are you not tired of having to take the Zen Touch of the cases everytime you want to do something? Are you tired of users that have Iri'ver and Apple's Ipod having infinite accessory choices while you are limited to 2 case choices? If your answers to these questions were yes, this is the new movement for you. This movement will bombard companies like Iskin and xSkin with emails asking them to provide a Creative Zen touch alternati've for cases that are protecti've, photogenic, and sleek. This method works because Iskin and xskin want to make $$$ and with more emails they know they will make more money. My Ipod counterparts show off their Ipods and protecti've them with the xskin exo3 which is only 0.7mm thick, and cannot defend my creative zen touch because I have a bulky case that makes it 3 times as big. With a skin, my creative will be protected from scratchs, perfect for style points, and i dont have to take it out of a case everytime I want to change anything. This movement worked on the Iri'ver site where they overloaded the system with emails for Iri'ver skin requests, and 3 months later, Iskin rolls out a skin for the Iri'ver. We can do the same. I encourage you to assist me in this movement so we can bring the Creative Zen Touch to the top of all mp3 players trampling the Ipod and Iri'ver alltogether. Now whos with me? Its time for action because we are the Acti've Creative Zen Touch Users
We are sending emails to these sites
http://www.iskin.com/store/I2feedback.tpl
On this site fill in your name and email and then paste this message (below) into the comment zone:
The Creative Zen Touch Skin Movement
This is the Creative Movement brought to you by Creative Zen Touch users. We have had enough with the horrible cases that are offered to us as choices. We are look to towards you for salvation. We kindly ask that you create a skin for the Creative Zen Touch, our forums are overloaded with request. The market for a skin for the Zen Touch has great potential to grow and we offer you as our first choice to do so. We are tired of the Ipod and Iri'ver users who can show off their sleek mp3 player complimented by a sleek skin and a screen protector. We wish we can do the same. We want to level the playing field for all mp3 players and we are asking you to do so. I have talked to over 80,000 creative zen touch users via the Creative Forum and they are all urging for a skin and are willing to buy it. That is a great potential market you have in front of you. Thank you for your deep consideration. This movement is lead by Creative user dmai7.
- Your Concerned and Ambitious Customer

actually about the skin thing
if u wanna change the skin of your touch you ll have to brake the warranty patch that is over a screw and with it end your warranty time.
for stuff that sticks over the case its alright
and yes there should be more accessories to this thing
have fun

My Zen Touch plays some of my Mp3's in slow motion (they play fine on my PC), what's the probl

I don't know how to explain it other than it sounds like it's playing in slow motion or at half speed, is this a problem with the Zen Touch or with the mp3's? The mp3's play fine on my PC so I'm thinking it has to be the Zen. Any suggestions?

See the section "My tracks don't play at the correct speed e.g. they play too slowly, why?" in the FAQ post.

Zen Touch: Importing Playlists to the player with new firmware?/ Where do I get MediaSourc

Hello!
I have a problem with my Creative Zen Touch. I have updated the firmware of the Player to 2.., the new one which causes many trouble. The trouble is that I can throw my music via plug and play on the Player, but just with the Media Explorer for Play-for-Sure-Devices and with the Windows Media Player 0.
With this programs it works quite fine, but I cannnot import playlists to the player, just the plain files. With the Media Explorer for Play-for-Sure-Devices I cant even select the Playlists and with the Windows Media Player the files just get loaded onto the player, but it does not import the playlist into the playlist-screen in the media-library in my Zen Touch.
Before the stupid firmware-update came out, I used the Creative MediaSource-software, this worked quite well, because I also could import my Windows-Media-Player-Playlists and this was great. But now it does not work anymore. The problem with MediaSource is that after the firmware-update it does not recognize that my Zen Touch is connected with the PC. That is the reason why I cannot use this software to drag my music onto the Zen Touch.
I tried to update my MediaSource via Internet via the auto-update-tool. Now I have mediaSource 3.30.2 but it still does not work. In this forum I read that there is a version 5 avaiable but where can I get it's Would it actually solve the recognizing-problem
Are there maybe other possibilities to solve this problem
I really need your help!
Thank you,
your Dridge from Germany

OK, now I have found the MediaSource5-Software and I have downloaded and installed it. In the startpage there is at the end of the box "transfer playlist" but if I click on it, it says, that my Zen Touch is not connected. Overall the new MediaSource does not recognize my player, like the version 3 did too. But other software is recognizing that the Zen Touch is connected with the PC, like the Windows Media Player 0 or the Media Explorer for PlaysForSure-Devices.
Please help me!

The ZEN Touch Fix... Buy an IPOD.

Let?s compare ZEN Touch and Apple IPOD.
? Does IPod have plenty of accessories from third party suppliers like Bose ? YES
? Does Zen Touch have plenty of accessories ?. NO.
? Does the all the Zen Touch features like the ability to use it as an external file share work? NO.
? Does Creative Lie, Lie, Lie and ignore their faithful customers? YES
? Do the Zen Touch owners have a clue as to when their firmware upgrade announced last October will be out? NO
This looks good for Apple and IPod.
Not to good for Creative. This is what happens when you are successful. You screw faithful customers.
Guess what. I am no longer a faithful customer and I have been one since their first 8 bit sound blaster card.
Last but not least. Don?t forget DO NOT TO BUY CREATIVE. I will be sure to share this feeling to anyone who will listen. If I see someone buying a Creative product I will let them know their on their own if there is trouble. It?s better to buy a non creative product?..
Ticked off Zen Touch owner.

JK23 wrote:
Be patient. You shouldn't hold Creative to statements released by CNET. Even if Creative itself announced anticipating the release of new firmware by a certain date, it is a goal, not a firm promise. One should always buy a product for its current capabilities, not what it might do in the future.
With all due respect, a lot of people say the same thing as you said (I do when talking about motherboard and CPU tech with people who want to know what to buy), but they aren't seeing the "big picture." Promises of features to come should ALWAYS be treated with skepticism, especially if you hear rumor or speculation about missed release dates for things such as firmware updates. However, the truth of the matter is that a pattern of events such as announcing an anticipated date of release, failing to make it happen on said date, and no update put forth by any form of pr, are potential indicators of problems within the company. Just how extensi've those problems are cannot be determined until more concrete proof is established, but the fact that such indicators are noticeable should serve as a warning sign to buyers (new and returning alike).
Creative must be very careful in this area as the DAP/MP3 player market has the potential to reach a far, far wider and varied range of customers, many of whom have never bought a Creative product of any kind in the past. Too many problems, and it could become a spotlight casting a negati've light on Creative's entire collection of products, whether or not they are experiencing the same sort of product release and support problems as the Zen / MuVo lines have.

Loud Screeching Noise through the Headphones on my Zen Touch?

I've had my Zen Touch for 2 days and it was working fine until one time when I tried to use it all I heard was a high-pitched noise coursing throughout my headphones. I can hear the music slightly but it is massi'vely overpowered by this noise. The noise is almost like the noise you hear when your modem logs online. I've tried changing the EQ settings and trying different tracks, basically everything. Anyone know what to do?

I've tried the headphones on a different source (my computer) and they seem to be working fine. Also, I have tried a different pair of headphones on my Zen Touch, which yielded the same result of a loud screeching sound. I checked the headphone jack with a flashlight and it appears to be clean.Message Edited by juxtapose on 02-5-2005 09:48 PM

Problem with the Creativ Zen Touch 20

Hello,
I have a problem with my 20 Gb Creative Zen Touch.
Since today he gets stuck if "Zen Touch" on the screen appears. Put back nothing brings, he gets stuck further there at the same place. My computer does not recognize him and charge nothing also brings.
What can I do?

Hi, I get sometimes the same problem, try to turn on in recovery mode & clean up:
Go to www.creative.com -> support -> knowledge base ->and select you player, & search: "Recovery Mode: What to Do And How To Access"
& follow the instructions.
I cleaned up my player, but this action erased my songs. So,back up your files before do this.

Zen touch software killed my co

the day i recieved my zen touch i installed the software that came with it which was about a week ago now. A couple of days ago I tried to connect to Realplayer to rip my music becasue it is much better than the creative software. As i went to open realplayer i noticed that it would freeze right after it started. I contacted Creative through email and was told qoute "the only thing that happened is that when installing
the MediaSource Software your preferences where switched to MediaSource.
In order to correct this, you will need to uninstall and reinstall
MediaSource. NOTE: that when reinstalling MediaSource you will be asked
if you want MediaSource to overtake the similar functions of other
software. You will need to select NO when this option appears.
Best Regards,
James
Thats great becuause first off I dont get the option to set priority when i uninstall then reinstall the software. And secondly after doing so realplayer still doesnt work and now neither does my zen software. And thirdly now that i reinstalled i get a message stating that Error number 0x8004020 an event was unable to invoke.... anyways now i can not reinstall the software to even connect the zen to the computer. SO now i am stuck because i did a system restore with no evail and cant completely unistall or reinstall ANY of the software makeing my zen touch a paper weight. hope someone can help because aparently Creative cant.

in addition i have also used the procedure on your site "unable to invoke subscribers... setup will terminate" tutorial and it did nothing I just want to know is there anything i can do since i have literaly tried everything. This problem doesnt only concern me though since this 0x8004020 problem is associated with other software from creative. IF anyone has had this problem i need to know how to fix it because im just getting frustrated with this whole situation and the lack of support from creative is giving me second thoughts on their products and customer support.

A post, Zen Touch Owners might consider and an Open Letter to Creative. L

Creative needs to take some COORPERATE PRIDE as regards one of their products, that until recently was the FLAG SHIP of their hard-dri've based line of D.A.P. s,
By using the Napster-To-Go Subscription Service, I spent the better part of last weekend loading up my Touch 40 GB player with reams of music. At about the 9 GB point on the hard dri've, the seek head would no longer write to the platters and after a time out, stopped with a subsequent TRANSFER ERROR coming up.
Bummer.
OK.
I phoned Creative, got an RMA number and shipped it off for a hard-dri've replacement at the least, a totally new unit sent promptly back at the best.
Being bummed out that I probably wouldn?t see a new TOUCH 40 GB returned to me for the most part of two weeks to a month (by some of the reports via this thread), and being that I wanted a FLASH DRIVE so I could use a D.A.P. in places where intelligence dictated that a hard-dri've based player is going to experience hard-dri've shock/abuse (like being on your bicycle, jogging, cross-country skiing, etc?.all forms of outdoor activity) so?being that I did not now have my TOUCH to listen to (I am a music-aholic) I went out on Saturday and purchased an IRIVER T0 GB flash player.
Being this is a Creative board, I won?t go into a RAVE on how good and feature packed this D.A.P. is. Just suffice to say that if you would like a D.A.P. for when being acti've, or as a back-up to the TOUCH 40/20, THIS IS THE PLAYER TO CONSIDER.
Now, amongst features heaped upon features this player has, never mind the FANTASTIC sonic output it puts out in sound fidelity and reams of non-distorted volume (I use a set of BOSE TRI-PORTS that need a setting of 8 on the Zen Touch, but with the Iri'ver T0, I am right now (as I type) listening to Gloria Estefan?s CONGA at a volume setting of 2 out of a possible 30!!!! It is just that good!
Now, what is this post doing on a Creative Forum board?
The answer lays in the next few sentences/thoughts?.
Amongst 2 EQUALIZATION presets, that ALL so differently shape the sound wave (they again, are THAT good, including SRS (WOW) is a CUSTOM EQUALIZATION pad that covers the following frequency ranges:
50K /200K/ K/ 3K/ 4K/ (adjustable from ?0/+0
It was in using this EQUALIZATION PAD, that is was so totally demonstrated to myself how truly abused we are as Creative Ltd. Customers having all of us, purchased a Zen Touch D.A.P. from this company. I paid $300.00 dollars for my Zen Touch 40 GB and it was deli'vered to me straight out of the package with a DEFECTIVE Custom Equalization feature, that is made defecti've by inferiorly produced Creative code in their Zen Touch Firmware, the very ?heart? of the product, driving and deli'vering all the features(?) on the Zen TOUCH 20/40 GB.
It is one thing to release defecti've code, if the defect was not caught by (hopefully) Creative upon the launch of the product, but with ENOUGH paying customers having made this defect well known and so WELL DOCUMENTED back to Creative Ltd. and in the many MONTHS since the defect was found in the FIRMWARE that dri'ves the TOUCH, and yet, and UNBELIEVABLY so, the defect yet remains (if in fact now even more profound!) in their latest version of the Zen TOUCH firmware!!!
Ladies and Gentlemen, who are now reading this post, ------by having had the extreme PLEASURE in owning a D.A.P. (newly acquired Iri'ver T0) with all features advertised upon the package ***WORKING***, right out of that package, let alone with such amazing performance deli'very, I now declare that I will wait a reasonable (not months any more, BUT ONLY A FEW WEEKS FROM THIS POST DATE) period of time to elapse before I see a FIRMWARE release and/or patch from this company, Creative Ltd., to ***FINALLY*** address this broken Custom Equalization feature ?offered? within the Zen Touch firmware.
Now in having custom set the ranges of frequencies in the Iri'ver T0 to JUST how I like my music----I have to tell you Folks----IT DOES make a TREMENDOUS difference to the sound and your PERSONAL expectations of it!
A Custom Equalization feature is THAT important to have on a sonic device, let alone a fully WORKING ONE, bug free!
To Creative:----a personal comment:
 I have been a loyal customer of yours from the mid 90?s by having purchased EXCLUSIVELY from you, my sound cards, as well as your line of VIDEO CARDS. I have been a most faithful repeat customer having never seen to date your company so delaying/ignoring the defecti've broken issues from one of your FLAG SHIP sonic products.
I spent $79.00 (far below the asking price of your Zen Touch product line) last Saturday on an Iri'ver T0 GB flash player that (with obvious pride of manufacture from Iri'ver Ltd.) works as advertised, works with the present FIRMWARE installed in the device at the TIME OF PURCHASE and PRODUCT RELEASE, and has earned my respect in putting out such a feature-rich product and with obviously, such Cooperate Pride.
Creative Ltd, if you do not put human resources immediately on releasing a patch that brings the Zen Touch FIRMWARE to a bug-free condition that it should have been when having been released with the product launch, I will consider no longer you as the stalwart CREATIVE company of old, that once DID HAVE SUCH COOPERATE PRIDE in any and all models of hardware they produced or sent out with their name upon it.
I will no longer purchase from your company, fearing that as I hold the product in my hands at the store, the features that I am there to purchase will NOT be deli'vered ?out of the box? due to inferior workmanship in materials, in SOFTWARE CODING, and a lack of Quality Control that dictates nothing leaves the plant until the Chief Technology Officer and his staff can sign off on that product?s quality and being fit for release to the Consumer and potential Customer.
I hope that the Moderator of this forum sends this post to whomever it will have cause to see the crippled firmware inside the Touch finally be brought up to quality standards that was the mandate of the Creative Ltd. of past years.
If this post has to reach the desk of the C.E.O of CREATIVE Ltd., then let it be sent there!
Creative Ltd, you are losing Customers hand-over-fist that won?t bother to sit down and type out/compose this letter/post, but will merely resolve to NEVER AGAIN look at, let alone buy one of your present, or future products. Nobody likes to have a ?broken and crippled? product---RIGHT OUT OF THE PACKAGE! Nobody should have to experience that when hard-earned money is being exchanged for it!
A present Creative Ltd. financial supporter,
(Sesquash)
Michigan, U.S.A.


I wrote the following e-mail to Creative Support today. If they can't respond to a polite, reasoned e-mail like this then I will never buy another Creative product again!
I will post again when Creative respond to me, with a bit (well, more than a bit, more like a billion tonnes) of luck they will be able to say whether they even PLAN to fix the Custom EQ problem.
All the best, everyone.
<E-mail>
Dear Support,
I recently (0-Nov-05) purchased a Creative Zen Touch 40GB mp3 player, and I am generally very happy with it. The battery life is great, and I was happy with the quality of design and build compared to the (relati'vely) affordable purchase price.
However, my query/complaint concerns the new firmware release for the Zen Touch, version 2.0.05 (MTP support for Zen Touch). I have uploaded the new firmware to my Zen Touch (and also the relevant updates for the Creative software: Media Organiser, Zen Touch Explorer etc), and have experienced no problems in loading this new firmware to my player or my computer.
Generally, I have no problems with the performance of the new firmware: my files transfer easily and quickly between my mp3 player and my computer, and (using Windows XP SP2, and WMPv0) I have experience no compatibility issues, as one would hope.
However, I do take issue with the Custom EQ bug that the new firmware accentuates on the Zen Touch. I am sure that Support has doubtless been contacted by other people regarding this problem, but to summarise, with version 2.0.05 of the firmware installed, usage of the Custom EQ function on the Zen Touch severely impaires the volume of the player, and consequently the enjoyment of myself, the customer.
I would like to ask Support whether Creative plans a 'fix' firmware update to eliminate this bug in the firmware in the near future? I am not concerned with any new features to the player with a future firware 'fix' release (although they would not be unwelcome!), since Creative did not promise any such features in the first place. However, I feel that since Creative advertised the Zen Touch as having a customisable graphic equaliser - from Creative's own press release: "Supporting both WMA and MP3 formats, the Zen Touch deli'vers crystal-clear audio, thanks to a signal to noise ratio of 98dB, which can be customised using the built-in, four-band graphic equalizer with eight equalization presets." - a firmware update should not render an advertised feature of the product effecti'vely useless.
Please could Support acknowledge the disappointment I feel with this fairly fundamental flaw to an official product upgrade, and provide assurances (or take measures to seek assurances from whoever makes decisions upon such issues) that a firmware 'fix' update will be released in the near future?
I end by saying that I have only ever bought Creative mp3 players, and to date I have been happy with the products I have purchased, but if basic product flaws such as the Custom EQ being 'broken' by official firmware updates are allowed to go unaddressed (especially with the fact that this has doubtless come to Creative's attention through Support/the official discussion forums etc) then Creative may lose customers like myself in the future to rival companies.
Thanks for your time, and I await your reply.
Kind regards,
Lawrie Ward
</E-mail>

Zen Touch: How to edit multiple songs artists and genres at once with new firmwa

With the old firmware I was able to do that with Nomad Explorer. But with the V2 firmware, I cannot use the Nomad Explorer anymore, and Media Source Organizer only alows to edit one track at once. Zen Touch Explorer also does not allow me to do that.
I tried to use Windows Media Player 0 and it worked, but after I closed the program and started it again, all my edits at the Library were gone. If I edit the library and sync to my Zen Touch will it apply what I edited on the library or will it keep the original ID3 tag from the song? How to make the modification permanent to the MP3 ID3 tag on the PC?
I think creative should allow edition of multiple songs with Zen Touch Explorer on the same way Nomad Explorer used to do with firmware V.

I haven't seen a program which does batch editing for MTP devices. Real Player does allow you to edit the ID3 tags of songs on the player, but one at a time.
With most music programs when you change an ID tag on your computer it doesn't update on the player, so you would have to delete it from the player first then retransfer it, or find a program which edits the tags on the player such as Real Player.
The issue is most likely speed, it will take awhile to do batch editing on the player so that could be a reason why programs dont support it..

Having Trouble with Creative Zen Touch 20G

Hey everybody. I bought me a 20G Creative Zen Touch (you know, the one where the scroll thing is in the middle of the player, vertically?). Anyway, i bought it a couple of weeks ago and it's pretty **bleep** cool. No problems with it.....until today. I was watering the lawn, listening to my music (no, it didn't get wet), when all of a sudden it stopped working all together. Well, at first i saw some "Voice Recording" thing i had never seen before and no matter what i pushed, nothing happened. I couldn't even turn it off. I tapped it on the side, then it began working again. I decided to shut it off and put it in my room. Later when i went back to it,it wouldn't turn back on at all!!! Even though it's battery was charged, i decided to plug it into the charger where, once i plugged it in, i got a screen that said:
"CREATIVE ZEN
Copyright (c) 2004
Creative Technology Ltd.
All Rights Reserved"
And thats how it is currently: Nothing at all happens when it's disconnected from the charger and i try to turn it on. When connected to the charger, i get said screen, but thats it. No music, not even the blue backlight or the blue blinking light on the power button indicating that it's charging. :smileyindifferent:
Can someone tell me what's going on/how to fix this? We have been getting unbelievably hot weather here in So. Cal and i have the feeling that the hot temperature may have something to do with this. I've tried keeping the player in the coolest place in the house (besides the freezer) which would be near a fan so it could be in a cooler place, but even leaving it in such place for a couple hours isn't helping me.

Hey buddy
same problem with me. The zen got little moist due to rain, after that it froze at the 'Creative screen' that too comes on when i connect it to charger. I disconnected the battery, it worked for a while but it is back to same position now. It dosent responds to resetting pin... nothing happens it is dead. Only when i disconnect battey and connect charger ... give it a big whack it works for a while then hangs again.
Still trying my stuff on it. Otherwise i will format it and reload the firmware later on.
if u get any solution let me know on [email][email protected]][email protected][/url]
thankx

Zen Touch... giving up the gho

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