Zen Touch Hard Disc problem (after repai

I just recently got my zen touch back from warentee repair were I beli've it was referbished.
However, within 2-3 weeks from getting it back its already acting up again
songs will jump or play another song alltogether for a couple secounds during play.
Also in the last hour I can hear the hard disc scratching on the inside and i tried disc cleanup but found that it wont even go past the menue when I turn it on.
Any tips?

Contact support and get it replaced.

Similar Messages

Creative Zen Touch - Hard drive problems - HD upgr

Hi!
I bought my Creative Zen Touch almost a year ago now. Yesterday my hard dri've went crazy. The sound was a funky rythm, 0 DJ "scrathes" then one more high-pitched sound. In the Rescue menu I try to format the hard dri've and it responds with "Hard dri've problems."
Yes, it has fallen down several times. I don't know what caused it to malfunction this time though. It suddenly just stopped working. It looks like a mess, was bought over internet under the name of a mother of my frien; to make a long story short. I have no warranty :/
So here's what I decided; I opened it up to take a look inside it. Here's what I found:
- One loose battery, too much dirt on the sticky stuff.
- One hard dri've, model: HTC424020F7AT00
And here is my main questions:
- Can I use a 40gb Hitachi dri've in my 20GB Zen Touch? This is just the big brother, so the dri'ves are pretty much the same except storage space. http://tinyurl.com/4yurr
Thanks
- KennethMessage Edited by Kgjersda on 09-6-2005 04:4 PM

Tweaking 'n' Hacking Your Creative Zen Touch 20GB
Thanks for your reply SSR. I'm a clueless as to what the controller is, but at least I've found out that the Creative Zen Touch 20GB uses a .8" harddri've. So the larger Fujitsu Siemens 2.5" dri'ves, which the Creative Nomad Zen Players use, aren't compatible.
For anyone reading this post who wants a step-by-step guide to upgrading the harddri've of a Creative Nomad Zen Player (but NOT the Creative Zen Touch 20GB), visit PC World magazine online for a "how to" article: http://www.pcworld.com/howto/article...67,pg,7,00.asp
<IMG src="http://images.pcworld.com/howto/graphics/9267-2303p075-7b.jpg">
If anyone has experience of tweaking/hacking the Creative Zen Touch 20GB or if anyone should come across a similar "how to" guide for upgrading its harddri've (and knows of specific models of compatible .8" hardri'ves) - then please post on this forum.
Cheers........... Tim Holmes.

External Hard Disc problems after upgrade from OSX 10.4 to 10.6

I have a La Cie external hardisk which I connect to my MacBook Pro with a firewire cable. It is formatted with UFS/Unix filesystem and was very fussy about being unplugged without being ejected under 10.4. If it was accidently unplugged with 10.4 it would take about 10 minutes to mount the next time it was plugged in, while it was checked, but would work fine.
Now with 10.6.1 the permissions show me having only read access (so I decided to make a copy of the disk and reformat it). Unfortunately when the disk is plugged in, it immediately shows in the finder, but is behaving strangely - it only shows some of the files in the filesystem and ceases to function at all after a few minutes. If I try to verify the disk using Disk Utility I get an error message saying that it is unable to unmount. I've also tried DiskWarrior, but it says the filesystem is unsupported.
Any ideas would be gratefully received...
Thanks!
Chris

this very much sounds like a failing/failed hard drive. you can try reformatting it wile booted from the snow leopard install dvd using disk utility there. if that does not work (I suspect it won't) I would get rid of it altogether.

My ipod touch 4G got problem after update to iOS 6, it can not access the Apps store ,can not access safari,map, weather and so on, could someone help me to solve the problem, thanks in advance~~~

My ipod touch 4G got problem after update to iOS 6, it can not access the Apps store ,can not access safari,map, weather and so on, could someone help me to solve the problem, thanks in advance~~~

Force close the App Store app and reset the iPad. No data will be lost when you reset the device.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

IPod Touch playng games problems , after download not start games

iPod Touch playng games problems , after download not start games

When touch the game icon just "blink" (tremor)for one momentend not start games, a lot of games,aleator ,never apps sistem to the factory.After restore to the factory seting and redownload is posible to run once or twice corectly and after that the trouble begin again.

New ZEN(8GB) showing FIRMWARE PROBLEM after first connection to

New ZEN(8GB) showing FIRMWARE PROBLEM after first connection to PC?I havn't even use it?Can someone help me ?Message Edited by chrisstrong on 0-07-200707:50 AM

tell me about it. I've rebooted it then left it for a few minutes. after that it seems to start. I also used another usb cable which seems to have helped (weird i know!)

Zen Touch shows no reaction after re

Hello @ everyone, I've got a problem with my Zen Touch. It doesn't do anything apart from showing the Start Up screen ( the one where it says Creative, Copyright 2004 etc.) and even that only when I connect it with the charger.
That was a result of me resetting it after it got stuck on a song. Strangely it played that song right to the end, while no button could be pushed.
Tried everything, eg resetting with the paperclip while pushing play, no difference whether i plugged it in during that or not.
Had some problem like that before, but after i gave up on it, the player mysteriously revi'ved after i put the charger in HALF a year later!!!
Is there any hope for it not being completely damaged? Or should i try to open it's The warranty is expired anyway...
Oh yes, and I DID search the forum but did not find what I was looking for.
Help is very much appreciated. Medellia

The hard disk is dead..
A Gen4 TC if less than 3 years old and you have applecare on a computer might still be in warranty.
Otherwise open it up and replace the hard disk.
See http://www.ifixit.com/Device/Apple_Time_Capsule

External Hard disc problem

I just bought a Samsung portable hard-disc (external) but I've run into some trouble.
I don't have a problem transferring files to the hard-disc from my old dell laptop (plug and play), and I can copy the files from the hard disc to my MBP. However, whenever I try to copy files from the MBP to the hard-disc, I get an error messag that goes: "xxx file may not be transferred because "New Volume" (title of hard-disc) cannot be modified.
I tried erasing the hard-disc using disc utility, and that allowed me to copy files from the MBP to the hard-disc. However, after doing so, my dell laptop couldn't detect the external hard-disc. I then formatted the hard-disc and gave it a disc-path on my dell, but when I did that, I got the aforementioned error message when I tried copying files over from my MBP to the external hard disc.
Does anyone know what I'm doing wrong?

The reason your Mac couldn't write to the disk initially is probably that your Dell formatted the disk as an NTFS volume (most Windows disk are formatted as NTFS these days). OS X can read an NFTS disk, but cannot write to it.
When you erased the disk with Disk Utility in OS X, it's likely that you reformatted the disk as an HFS+ volume (most OS X disks are formatted as HFS+ these days). Unfortunately, Windwos cannot read or write HFS+ without some third party software.
You have two solutions available.
First, you could use Disk Utility (or the Windows equivalent) to format the drive as a FAT32 partition. Both Windows and OS X can read and write to FAT32. However, FAT32 is a bit of an outdated standard, inferior to both NTFS and HFS+.
The other option is to keep the disk formatted as HFS+, but use third party software to work with the disk in Windows. Google "Macdrive" and you will find some nice software for this. The downside here is that you have to buy a third-party program. However, HFS+ is far superior to FAT32, and at least you can try out Macdrive for free before deciding to pay up and go this route in the long run.

Solved Zen Touch unresponsive buttons problem, USB still dosen't work tho

2 months after my Zen Touch was dropped and the buttons became unresponsi've, I finally figured out the solution and it works beautifully now.
Unfortunately the USB still doesn't work and I was wondering if anyone might know whats causing that?
My guess is damage to the board itself, which in that case I won't be able to fix it ;_;
Any suggestions would be appreciated.

Couldn't figure out how to text in that last reply...sorry
Seems to be a common problem with these. How did you get the buttons to respond? Do you know of a place that does repairs?

Zen touch hard dr

The hard dri've on my zen touch doesn't appear to be working.
It started freezing when skipping tracks.
Then I loaded it into recovery mode and tried to reinstall the firmware, but again it just froze.
Now I can only access my player in recovery mode and creative media source isn't recognising any of my 0GB of music.
The hard dri've makes a clicking sound when it's starting.
The thing is less than 60 days old, and week on I still haven't had an email response and the phone line was closed on friday and leaving me on hold for ages on thursday?
What kind of complimentary phone service makes me dial an international call only to leave me on hold?
Any suggestions/similar experiences.
And how can I get an RMA number? Is it only via the phone line?

I'm on my 3rd Zen because of alleged hard dri've failures (serious clicking sounds etc). However I have discovered that if you reboot it with a paperclip in the hole on the side while pressing the play button continuously, after the third or fourth attempt you can get into the "clean, format etc" menu. In other words keep trying with the reboot before going through the agony of changing the player. Incidentally I have found the staff on the helpline (based in Ireland) really helpful.
Good luck!

Zen touch Hard disk er

Hi to all, and sorry for my not god english. I've buy a Zen touch 20 Gb last year, and it's worked god. But last month, i want to hear a mp3 and i power my zen, but he going to start, reply whit and error. I try to update the formware, but the error not be removed. When i'm try to format, the response id "Hard disk error". What can i do? If i want to change the Hard disk, it's possible?
Thanks for the reply

Cat/Daniel,
If there is a recurring issue with the harddri've on the older 5gb Zen Micros, does the consumer have to pay the price for these problems? My unit was purchased direct from Creative's website for Christmas 2004. Nine months later in September 2005 the dri've just died. Only the "Creative" screen would come up. Sent back to Creative and they chose to send me a "new" unit. Great. Only problem is, nine months later, and the harddri've goes out AGAIN! Same exact problem! And this Zen has ALWAYS been handled with gentle hands, like a real harddri've should. No jarring, jolts, hits....etc.
Ah, but now Creative says even though this same defect occurred on a "new" unit less than a year old there is no 2-month warranty attached to the unit. Huh? Apparently, Creative doesn't stand behind these new units they issue as replacements. What gives? Why not stand behind the product, regardless of whether that product is new from a store, or new from the manufacturer as this one claimed to be? If these units go out with short-shelf lifes shouldn't the consumer be told in advance, that you MAY get a year's worth of workability out of it's As James (5353) in technical support emailed to me: "I apologize for the inconvenience, but according to the information provided, you are also beyond your complimentary e-mail support period. Since you are outside of the warranty we can not provide any type of email support (including RMAs)."Yikes.....so NOW what do I do with this defecti've Zen?

Quick tutorial-- replacing Zen Touch hard dr

I got the "click of death" last week on my 40GB Zen Touch and the "hard disk error" message. I tried slapping the player to unjam the HD, but that didn't work. When I called Creative, they told me it would be $79 to repair. Through doing a little research, I was able to replace the HD for $57. Here's how I did it:
Disclaimer: please don't try this unless your warranty is expired!
) Purchased a HITACHI Travelstar C4K60 hard dri've on ebay for $57 (shipping included). The model number on the one I got is HTC426040G9AT00. This is not the same exact dri've that came with the player, but it is the same brand. From what I gather, they key is to get a dri've that's
a) .8 inches (not 2.5)
b) 4200 RPM
c) Hitachi brand, as there's no uni'versal form factor. You need to get a Hitachi to be sure it will fit in your Zen.
I think any Hitachi 4200 RPM, .8" dri've should work. Unfortunately, there aren't a ton of these available on ebay. They're mostly about $90+ off ebay.
2) Followed these instructions for opening up the Zen.
http://www.stainlesssteelrat.net/Pictures/20050520/Touch.mht
By far, the hardest part of this was unscrewing the little screws. Be sure to get the right sized screwdriver because it's easy to strip the screws. They screws are in there tight and are a pain to get out.
3) Pulled out the old dri've, put in the new one. Pretty self explanatory once you've opened it up following the site above. I used a small screwdriver to gently pry the old dri've off as it's in there pretty tight.
4) Put the player back together. Note, the touchpad won't work well unless all the screws are in fairly tight, so be sure to do that.
5) Start up player. The menu should come up giving you four options, Clean Up, Format All, Reload OS, and Reboot. Run Format All. It should just take a few seconds.
6) Install firmware. Download it from here, http://www.nomadworld.com/language.asp?sDestUrl=/support/downloads. Run the .exe file with your Zen plugged into the USB on your computer. From there you should just have to follow the prompts.
You player should now be back in working order and you can now reload your music. Hopefully you backed it up. :-)
I would estimate this took me 3 hours of work, 2 hours of which were spent trying to unscrew those darn screws! Well worth the $22 I saved. The process wasn't very complicated at all and takes very little techinical knowledge. I hope this helps others as this seems to be a common problem. Thanks to whoever made that guide to opening the Zen, you saved me a lot of money!

Bump, nice post Bertt and I'm happy very happy you took the time to post your success story. Unfortunatly the link is down for me at the moment, I tried a quick google search for "Opening a Zen Touch" but didn't find anything useful. Their is still valuable HD info that everyone should take a look at.
Also I agree with your comment that replacing a HD doesn't take much tech understanding, especially a direct replacement. You just have to put everything back the way it was when you opened it. So good luck for all you who try to save yourselves a good amount of $$ (I dont think you even including S/H in the price you listed.)

Creative Zen Touch 40 GB - Problem/Recovery M

I Have a big trouble with this player...
After I would update the Firmware, my pc restartet in the installation process...
and now now iam until in the recovery mode and i cant get out and i didnt have the newstest firmware... it ist the oldest....
No i will start installion new but my pc dont "see" my Zen also with other programs of zen touch...
Can Somebody help me!!!!!! Please!!!!!!
Sorry for my low english skills...

but it makes this problem sometimes ....for exampletoday it skips in the middle of the songyesterday it didn't do that... and the song is minit'sskips sometimes in 6min .. 9 minbut sometimes and particular songs?i think it is not problem?im using firmware?version?2..0i cant change files in my?jukeboxi must copy the song?.. then change?propertiesafter that?paste to the jukebox?how can?i solve this problem?thanks?

Creative Zen Player Hard Disk Problem!

There's a problem with my Zen player.
I was listening to music when suddenly it hanged and became very warm.
After recharging the battery, the zen player did not load properly and instead listed out 4 options for me to choose:
Clean Up
Format All
Reload Firmware
Reboot
Rebooting doesnt help at all.
Clean up refuses to work and nothing happens when I press yes.
Format All gives me an error. Says that it is a harddisk error.
Reloading Firmware is impossible because Creative MediaSource Organizer cannot detect my Zen player when I plug in onto the computer. It also says that there is a harddisk error.
Is there anything I can do? Can I get a refund? I hope this will not happen again because my Zen player is only around 2~3 months old and this shows that Creative Zen players have poor hardware. I hope I need not retract my praises of Creative's Zen player.Message Edited by lijuliju on -7-2005 0:59 PM

Your faulty player does not equate to Creative having poor hardware. Be realistic.
Hard disk problem error not surprisingly indicates there is a problem with the hard disk, so contact support to get a replacement (click the link Support > Downloads on this page).

Zen Touch 40 GB: problems transferring music files and playli

Hi,
Creative Zen Touch 40 GB, one year old<
[color="#330000">PlaysForSure Firmware 2..0<
Creative MediaSource Organizer 5.0.38<
Creative?Sync Manager 5.0.9.0<
Windows XP Service Pack 2<
527?music (.wma) files on the player; 4205 MB of free space<
I'm finding it increasingly difficult to?transfer music files and playlists to my Zen Touch player now that the amount of free space on it has fallen below 5 GB. More often than not, it's necessary to put the player into Recovery mode, perform a clean-up, and then reboot and rebuild the library before Sync Manager works properly. I often need to repeat this process several times before I can transfer anything. Increasingly, too, Windows fails to detect the presence of the player when I connect it to my computer. Rebooting both the player and the computer usually fixes this issue. Transferring files by dragging and dropping in Windows Explorer is obviously much quicker than using Sync Manager, but here again I keep running into problems. It's as if the player freezes and refuses to take on-board any more files. Also, I can't find a way to transfer playlists except with Sync Manager. Are these known problems? I recalling running into similar issues with the Zen Touch 20 GB a few years ago. And could the fact that I'm doggedly using an old (998) and underpowered computer be an issue? I'm thinking of replacing the computer anyway, but is it likely that these synchronization problems would diminish or disappear altogether if I were to upgrade to something speedier?Thanks for any insights,Pete

I too have a simular problems! Managing music is the biggest problem with over 0 Gigs. Some artists songs sometimes change name titles, artists,?and etc. Win Explorer is most used by me now. Yes, I do lose sync from time to time! Especially when I open two windows on the portable zen. There are two tools that need. . Playlist management - it takes too long to do it on the player. I want to create "Gym Vibes" and had it on my old creative?Nomad player, but couldn't transfer. "Creative Sync Manager" doesn't do it!?Without all that sync stuff how can I create and edit creative's playlist on a PC?2. A method for detecting dupicates?This is my second creative portable and if I don't get the tools I won't buy another!

Zen Touch Hard Disc problem (after repai

Similar Messages

Maybe you are looking for