Zen Touch is stuck in "re-building library" m

<FONT face="Comic Sans MS" color=#3333cc size=4>I have never had any problems besides this and I have owned my zen touch since Nov. 2004 but I also never updated any firmware or anything and now I can't because it won't power on unless it is plugged into a wall outlet, it doesn't power on by itself or through my computer. It just keeps going to "re-building library". It is not re-building anything because the bar only moves about /8 of the way and just stays right there. I just changed my battery thinking it was that but it is still stuck. I also did a "clean up" and rebooted and it didn't help either. Anyone have this problem? Any help would be greatly appreciated because I can't update any firmware if it doesn't power on to get connected to my computer. TIA,
<FONT face="Comic Sans MS" color=#3333cc size=4>
<FONT face="Comic Sans MS" color=#3333cc size=4>Vee_62

Tia, I also got my MP3 player around the same time as you and have been having similar problems. Mine was trying to rebuild the library for awhile but after a few tries of that it just completley turned off altogether. Now it tells me their is a hardware problem. Anyone have any suggestions as to what to try next?!
Claire x

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  • Zen touch froze, now i'm stuck in recovery m

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