Zen touch - Light stays on when off and other probl

Hey,
recently my zen has been doing some weird stuff ie when i look for music by selecting genre, it'll automatically start to play any song on the player on shuffle mode.
Also, last night when i switched the player off, the blue light was still on at the side; it started to dim after a few seconds but i found if i shake it slightly the light goes back on again!
I tried to get the the menu where you can choose to cleanup, reload firmwire and so on but it didn't work (it is hold down play button at the same time as the reset button isn't it's)
can anyone suggest any help?
thanks in advance

The undocking issue are you sure the arrows are still moving. I made that mistake when I first got the vision M. I thought it was still updating.
The arrows stay still when you can remove the Vision M and kinda rotate, actually move when you are tranferring songs.
Looks similar.
As for the album art ill try that today and get back to you.

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