Zen touch locked

Can anyone help with a fix, my Zen touch 7 mnths old has just locked up. It has turned on but I just get a loud crackling noise out of the ear phones and it will not turn off. The battery meter is not displayed at all and the last track it was playing is displayed frozen on the screen. The re-set button doesn't fix the problem, the screen goes blank when the re-set is pressed but then it returns to the frozen track display.
I'm well annoyed, I go on hols in a week and a half and don't think it will be fixed in time if it has to go back.
Deano.

Mosey wrote:
I know you said that you tried resetting the player, but did you try from the recovery menu?
You get there by holding the play button down while pressing the reset button.
Let us know if that hel
ps.
Eric
Hmm, I sort of got the impretion that whenever he used that option(the reset option), it just appeared on the frozen screen. Maybe when he turns it on it takes him there too? :|Message Edited by E0Delta on 07-07-2006 04:05 PM

Similar Messages

Zen Touch lock swi

I've just bought my daughter the Zen touch only a week ago, which worked OK, until now, when the lock switch at the top stopped responding and stays locked no matter what. Could there be, in the experience of the user community, some simple function we may have overlooked or is this be the black death of all Zen problems?

Sounds faulty to me...
You might try resetting it - press button on bottom left hand side with unbent paperclip - but probably best to contact Creative support (or whereever you bought it from) about getting a replacement...

Zen Touch locks

I have a 20 GB Zen Touch that I've had since January. I upgraded to the 2. firmware as I was waiting to use the subscription services. Anyways since this firmware upgrade, the touch has become about as stable as rollerblades on ice. The player will spontaneously lock up and the only way to get it working is to get a paperclip and press the reset button. I've done a disk cleanup on the player, reformatted the player. I've even reinstalled the firmware, and it doesn't fix a thing. It tends to crash more often on the subscription WMAs but it will also lock up on other nonprotected files regardless of format (WMA and MP3). Any suggestions would be appreciated. Thank you.

Look here in the FAQ's:
http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=3

Zen Touch locked up with power indicator

Have been using unit for about three months - no problems.
Came to transfer an album today and the unit froze up.
I've read the troubleshooting guide and have looked here for advice but this is my question.
Is it safe to reset the unit even though the power indicator is still lit's
All the advice seems to suggest that you "power down" or "switch off" the player before holding the play button and pushing the paper clip in. At the moment, the player is lifeless except the blue power light is still on!
I've tried all the other advice: unistall and reinstall software, checking the device manger, checking the usb cable, unpluggin all other devices.

Davereynolds wrote:
Have been using unit for about three months - no problems.
Came to transfer an album today and the unit froze up.
I've read the troubleshooting guide and have looked here for advice but this is my question.
Is it safe to reset the unit even though the power indicator is still lit's
All the advice seems to suggest that you "power down" or "switch off" the player before holding the play button and pushing the paper clip in. At the moment, the player is lifeless except the blue power light is still on!
I've tried all the other advice: unistall and reinstall software, checking the device manger, checking the usb cable, unpluggin all other devices.
Do the reset. What can happen? You're under warrenty, and what else can you do?
~Derek
Message Edited by Allsims on 03-20-2005 03:30 AM
Message Edited by Allsims on 03-20-2005 03:3 AM

Zen Touch - loose key-lock but

I bought my Zen Touch last month. When I received it, the key lock-button has already been loose. Now, it falls out of the hole all the time. I have to keep an eye on it to avoid losing it. It bothers me so bad. Does it happen to other Zen Touch ownners? How can I get it fix? I still have the warranty for it's

I have a Touch myself and, luckily, nothing like that happends with mine!
As said, you can contact customer support to see what can be done! Hopefully you'll be able to send it back in to repair or get a new one in return!

Zen Touch - Removing Locked Trac

Hi,
Does anyone know how these can be deleted? All Zen Touch MP3 Players come with a stack of Classical Music that I don't really want, but everything i've tried to delete these tracks has failed.
Is there a way to remove these tracks, because they're just taking up vital memory space on my Zen Touch MP3 that could be better utilised for other music that I actually like!!
Regards,
Adam.

all you should have to do is - go to my music library , artist , press enter on the offending person and click delete artist

Q&A Guide about ZEN Touch 2

Hey people!
I had time to kill, and I've been around since a while now; I now own a ZEN Touch 2 since more than 6 months. I figured out I'm able to help quite a lot of people about this device, actually (even though I don't have an astronomic number of posts), and I felt like writing a little guide about common questions about the ZEN Touch 2 could help, why not?
First of all, this is a guide applying to the ZEN Touch 2, I don't know about the ZiiO. Maybe my tricks will work on both devices, but I can't be sure about it.
LAST UPDATED: November 23th 2012.
Q: Why does my ZEN Touch 2 freeze so often?
I've got 2 theories about why these freezes happen so often: I own another Android device, which have a fairly weaker processor than the ZEN Touch 2, and it does not freeze at all. So the ZEN Touch 2 is quite powerful! But even on Android 2.2.1, it's perhaps the installed stock firmware that is unstable. That cause the problem.
Second theory, I believe the ZEN Touch 2 don't have much RAM availible! Around 200-256 MB. What's interesting here, is that my other cellphone does have a weaker processor (600 MHz VS 800 MHz), but it also have more RAM, 512 MB! That could be the reason why the ZEN Touch 2 freeze so often, when the device is basically running out of RAM.
Or it could be both! An unstable firmware installed, and no enough RAM. Who knows?
Q: Okay, but how can I fix this issue?
There's no magic way to make your device running super-fast like any other smartphone, especially if the problem is the lack of RAM, rather than the unstable firmware. The number 1 solution, it's obvious: uninstall APPs. The more APPs are installed, the more RAM they use. The more your device is going to freeze/crashe. Myself, I don't have many APPs installed, only 17 (Some of them being like 500 Ko, or even extensions or themes, that are only 150 Ko). I use my ZEN Touch 2 only for listening to music, and browsing the Internet using Flash Player. It does the job well enough.
What you could also do, is install the APK/APP Fast Reboot Pro. I have it installed, and it free your phone memory everytime you unlock your screen, or press the widget. Extremely usefull. That'll help to prevent the ZEN from freezing, a bit.
Well, even though I have 17 APPs installed, including Fast Reboot Pro, my Touch 2 still crash, rarely. I've been experiencing a serious issue about my ZEN booting loop, for no reason at all! Had to boot in recovery mode, and wipe the data. Which lead me to think the stock firmware can also be the problem for unstability.
Q: How do I install APPs on the ZEN Touch 2 ?
Since the Market is unavailible (I've tried to install it without any success. However, seems like some people managed to install it, most probably with root. I've tried, but cannot get it to work, myself), you'll have to download APK files. You have the choice to download from ZiiO Space, or from any other website. Download an APK file, save it anywhere on your SD Card, then open the built-in APP "Explorer" on the ZEN. Lauch the .APK, install it, and you're done.
Remember to check "Enable unknown sources" on the "Manage Applications" menu!
A fastest method, you could manually download and install "SlideME". I've used it for a while, and it's a Android-Market / Google-Play "Like". It'll work without any problem on the ZEN.
Q: Is the ZEN Touch 2 rootable ?
Yes it is!
First thing first, rooting your device will void your warrantee. I did it, since I live in Canada, and I have no intention of returning the device in California if it break. I am not responsible if you brick your device doing the process, even though nothing wrong should happens. If you don't know what is Root Access, you better not doing this.
I've used the following method. It worked like a charm.
Install the Z4Root APK. Now your Antivirus (Computer maybe, and ZEN Touch 2 antivirus as well, if you have one) will warn you it contain a malware. Z4Root is not a virus! Simply because it perform actions that can be dangerous to your device, that's why you get a warning.
Launch Z4Root, and press the "Root" button (Not temporary). Z4Root will do the rest automaticly! Then your device will reboot, which is normal. Don't do anything during the rooting process, however!
If the rooting worked, you should now see the APP "Superuser" in your APP Drawer.
You still have the option to Un-Root your device - assuming you want to return the ZEN to the store, for example - by launching Z4Root again, and press the button "Un-Root". Simple as that.
Q: Can you install a Custom ROM such as Cyanogenmod ?
I've tried without any success... I was hoping install another firmware would make the device as stable as it should be.
I installed ROM Manager, but when the APP ask you to backup your current bootloader and select your device, the ZEN Touch 2 isn't in the list, so I couldn't perform the backup.
There are more complex ways of installing another ROM, but I haven't tested those. This is becoming quite dangerous.
I requested help on XDA Forums, but haven't got any, sadly.
Q: The GPS doesn't work !
Okay, so I don't know if your device really is defective, but I can tell you about my experience; I always disliked Google Maps APP, since it requires you have a Wi-Fi connection availible to use your GPS. Not pretty helpful when outside.
What I recommend you, is to install the APP Locus (Keep that in mind: the more APPs you install, the more your device will freeze.). Free version is powerful enough. What I like about this magical APP, it allows you to download maps, so that you can view them offline (They are pretty big in size)! Download a few maps, and activate your GPS, it should seek your position.
I believe when people says their GPS doesn't work, it's mainly because the ZEN Touch 2 GPS is really slow to find your position. Really. I first had trouble with this too, and for the GPS do to his things, this can takes up to 15-30 minutes, no kidding. And when the GPS work, it have chances to loose your position randomly.
So yeah, sad to say that, but the GPS on the Touch 2 isn't the best. My position is find instantly on my other 600 MHz smartphone (LG Optimus One).
Q: What is the Recovery Mode, and how do I access it ?
You can access Recovery Mode by holding the HOME button and then turning ON your device at the same time. This menu can be really useful, and even save your device, like it did for me.
Here are the options availible:
- Reboot System Now;
- Apply Sdcard : update.zip;
This is used to update your firmware if you're still on Android 2.1. You could also install Custom ROMs with the filename update.zip that you've put to the root of your internal storage. Highly not recommended to install any Custom ROM, since these ROMs aren't customized for the ZEN Touch 2, simply!
- Wipe Data / Factory Reset;
This delete all of your data on the ZEN, to bring it back to his original state. For some reason, when I used this option, it kept everything that's on my internal storage (Music, Pictures..). GLAD that did. What I've lost, were the APPs I installed, and my Android settings. My APPs were all backed up, so that was no big deal. I wiped the device 3 times, and I can confirm that the data in /mnt/sdcard (The internal storage where you put your music, on USB) isn't deleted. All you have to restore is APPs (If they're backed up, that's fast) and ZEN settings.
Also, be advised that wiping the device does not "unroot" the ZEN - Superuser APP is still there, and the device is still rooted. Notice that if you have uninstalled system APPs (see below), the APPs won't be reinstalled automatically. You'll have to reinstall them manually, if you want them back - hope you have a backup of these APPs!
I had to use this option to stop my ZEN from booting in loop. I thought it wouldn't change anything!
- Wipe Cache Partition;
Wipes the cache partition of the device to clear all the data accumulated there over use.
Thanks to Haroon Q. Raja from AddictiveTips for the info.
Q: Would you qualify the ZEN Touch 2 as a durable unit ?
Well, "on the outside", yes. People (Not me! :P) dropped my ZEN twice, without any consequence (That freaked me out).
Maybe I was lucky, don't know. But durable "on the inside", the firmware and all this stuff, it's a no-no. I should you have more chance that your ZEN will die for no reason because of the firmware, rather than die because you dropped it (Well, just don't drop it in the pool...).
Q: The stock music player suck, I have no control at all !
What I recommend you to install (Personally) :
PlayerPro for the look;
PowerAMP for functionalities. I used PowerAMP, since it sort my music better. I've switched to NRG music player, since PowerAMP became glitchy, for some reason.
Both are shareware, but since there's no access to the Market, you have no choice, but to download illegally. I apologize Creative, for approving the download of APPs, but what else can we do? Simply make the Markey availible, that will sove this issue.
If you plan on getting PowerAMP, get it here, along with the Full Version Patch (You HAVE to be rooted for this to work! Tested, and work in my case):
http://forum.mobilism.org/viewtopic....fdb7e20fd84c70
1. Unistall your current version of PowerAMP.
2. Install PowerAMP.2.0.4.467 APK (Do not run it!)
3. Install PowerAmpPatcher by ChelpuS APK
4. Start the Patcher, and press the button.
5. Reboot the ZEN, then start PowerAMP. That should do it.
Warning: You will loose all your previous PowerAMP settings, however!
Since the ZEN Touch 2 is not a Google cellphone / has no Android Market, this is the only way to have PowerAMP all the time on your ZEN.
NRG Music Player is pretty decent as well, it can play different formats that PlayerPro can't. Still a shareware, but easy to download and install without hassle.
Q: Which Photo Gallery do you recommend ?
Everyone agree, nothing is worst than the Android stock Gallery, super slow, and doesn't sort your pictures at all! Again, I have 2 recommendations:
Grab Quickpic or Picturen. Both are extremely light (500 Ko), fast and there are a lot of zoom steps, for us ZEN Touch 2 owners without any multi-touch support! You can also hide the useless folders, or add a password to these hidden folders, if you prefer!
JustPictures! is also excellent, as well. Take a bit more space, a bit slower, but the interface is more attractive, and One-Touch zoom is supported. Some functions that are in QuickPic aren't in this APP, but I feel like JustPictures sort my photos better. I can put differents "accounts" or "folders" to sort all my pictures.
Screw the original 3D Gallery!
Q: Any browser I should get ?
That really depend on what you do...
Read this article, from november 2011:
http://www.tomsguide.com/us/Android-...view-1705.html
Opera Mini is lightning fast, but unfortunately, Flash Player is unsupported on this browser!
Note: Avoid browsing the Internet with a ZEN full of APPs, you'll get in trouble. I did this, and this was a nightmare, freezing all the time, have to reset...
I do this now, but with my 17 APPs installed. It's quite OK, I should say. Especially that I use Flash Player a lot.
Q: Any Home Replacement you recommend ?
I've been using Go Launcher Ex for a while, because it's resonably fast, beautiful and way customizable; ADW Laucher is pretty fast, too. I've now switche to Nemus Launcher - way lighter (The GO Dev Team applications really are getting bloated by useless features, sadly), and still pretty beautiful. Go Launcher Ex is more customizable, but is getting bigger and bigger in size (And RAM, maybe. Not sure.). 8-10 MB or up for an APP? Even for a Home Screen, I hope you're kidding me.
Both APPs allow you to add folders to the APP Drawer ! Excellent!
Q: I want to disable / customize the lockscreen.
Disable the lockscreen: NoLock;
Customize the lockscreen: WidgetLocker.
Q: Does the games play well ?
Yes, pretty good, with the 800 MHz processor of the ZEN Touch 2 !
Comparing it to the 600 MHz processor of my LG Optimus One, there really is a noticeable differece in fluidity. The vast majority of the games doesn't lag on the ZEN Touch 2, that's great.
If you want to try those games emulators (SNES, Genesis...), go ahead, they work decently. Unfortunately, since the Touch 2 doesn't have multitouch, that's a problem, but try to set Left-Right as volume Up-Down to move your caracther, it's pretty playable and fluid enough. The best games are the RPGs, for sure, since multitouch isn't necessary at all.
There are also 3D emulators, such as N64oid or PSX4Droid; these also work, but watch out! At that point, 800 MHz is not enough for these games to be "playable". Super Mario 64, for example, is the most playable game availible for N64oid, and still then, it is really slow (Not that enjoyable, seriously).
You're free to try N64oid or PSX4Droid for fun, but just saying, if you want to freeze your device, this is the way to go.
Super Mario 64 shouldn't freeze instantly your device. However, Mario Kart 64, Donkey Kong 64 or Tony Hawks (Tested) freeze your device for sure - you wouldn't even get past the "Press Start" screen. My advice: only try Super Mario 64.
Still then, the ZEN does play games (2D or 3D) smoothly enough!
Q: My ZEN keep booting in loop! What should I do ?
That happened to me once in a while, and this is freaky.
"ZEN Touch 2" screen, "Touch the Sound of Perfection screen" again, and again, and again...
First: wait. Maybe it'll boot
If your launcher still doesn't start, reset button (Inside the SD Card slot, very tiny) is your only choice, of course. Reset, then power it up again. It booted for me all the time, except once.
If that still doesn't work: Recovery Mode, like stated earlier.
Now, here's what could happen if you reset during the boot sequence; I got this extremely annoying problem like 3 times. Hooray, you can get to the launcher!
Now, what can unfortunately happen, is that you get random popup like "SmartKeyboard Pro Force Close", this stuff. You'll keep getting these popups. That mean the vast majority of your 3rd Party APPs are corrupted, and you'll have to uninstall, then install again almost every single APP... This is a serious pain!
Now, don't install again. It is very important that you uninstall first, then reinstall. Otherwise, it won't work. Luckylli enough, your stock APPs will remain intact (Default Music Player, ZiiO Space, Explorer...)
Hope you don't get this problem!
Q: The ZEN freeze at "Touch the Sound of Perfection" screen...
I would suggest you to wait for a while; I guess it's because the ZEN is getting too hot. Reset the device so it can power OFF, and wait for the ZEN to cool down a bit (Do not reload it, unless you don't have the choice to.), and try again later. Also try to connect the ZEN to USB, it'll power ON on it's own, perhaps it'll get to the Home Screen. If it still freeze, too bad: do a factory reset (that should work).
Q: Can I uninstall preinstalled System APPs (ZiiO Space, Audible, Default Browser) ?
Yes, you can! I'll show you the easiest way to do it!
If this isn't appropriated, ask me Creative, I'll remove this question.
First, you HAVE to be rooted, again!
Second: doing this can be seriously dangerous if you delete a APP that is required for the system to work, you could really kill your ZEN! Again, I take no responsability if you kill your ZEN because of this!
Okay then, download the APP SDK Stock APP Removal (Thanks to the developpers!):
http://www.google.ca/url?sa=t&rct=j&...vTHqe6KdBudQLg
Install it (If you have an antivirus on your ZEN, it'll detect it as dangerous. Ignore it. It's normal, since the APP allow you to delete system APPs, which can be dangerous), run it.
You can now see a list of every single APP installed on your ZEN, including the system APPs. ALWAYS make a backup of the APP when you delete one! The APP itself being extremely easy to use, no need to explain how it works, you'll understand it by yourself, for sure.
Just keep in mind, it is your responsability to verify if it's safe to remove an APP or not! Always check!
I used the APP to remove ZiiO Space, Audible and the default Browser (Without any consequences), since I never use those. Not sure if it's safe to delete the default 3D Gallery.
Mainly because I want to free up the most space as possible on my ZEN to avoid freezing issues, of course!
Q: How can I backup my APPs ?
It's quite easy to do. I've realised backing up my APPs was very important, on the ZEN Touch 2, since you never know when the device is going to freak out, when you'll have to do a reset, and that your APPs get corrupted!
You can of course use Titanium Backup, but I would recommend Smart App Protector / Pro, for his simplicity.
The main purpose of this APP, is to password/pattern-protect your APP (Which does the job perfectly well), but you can also backup (on SD Card, well, ZEN internal storage) and restore your APPs extremely easilly. No root required, here!
This APP completely saved me, when I wiped my device...
Q: What about my contacts ?
In the stock Contacts APP, there's an option to do a full backup of your contacts, on the ZEN internal memory.
If for some reason, you can't find it, download the APP Go Contacts Ex (In my opinion, the best contacts APP availible). This APP also have an option to backup and restore your contacts super easilly.
Q: In some cases, the ZEN Touch 2 isn't loud enough!
Something I would recommend is using a different music player with an equalizer. PowerAMP + PowerAMP patcher should do the job. Open the equalizer and increase the value of the first bar on the left. You'll get a small volume boost. I do use it for some tracks that have the volume REALLY low.
Q: The Agenda / Calendar does not work at all! When I start it, I get the message "You have no calendar" !
Dear calendar... It's always been a pain to set the calendar on the ZEN Touch 2, since it's not a cellphone...
2 recommendations:
First: forget it. I've tried, and seems this is possible to get this to work, but quite uneffective. First, you should download the APP Calengoo, a more than excellent calendar. It'll sync with your Google Calendar, so try using a Gmail account, to get it to work. It seems to have troble with the sync, and it doesn't work all the time.
Haven't done this in a while, this is seriously a pain. I'm using the calendar on my LG smartphone anyways. I won't be able to help that much about this issue.
Second: what you could do instead, is to download the calendar Jorte. It's a standalone agenda, so it does not requires sync to work at all. It'll work without any problem on your ZEN, you don't have to set-up anything.
However, I fairly prefer Calengoo over Jorte, way more powerful.
Q: Where's the reset hole?
Inside the micro SD slot. You can use a lockpipe (recommended) or a linguee mine (less safe).
Q: Is the battery removable?
Unfortunately, no. Unless you manage to open the ZEN in a very specific way, using a knife and a hairdryer to make the glue melt, I've read. You should probably gain access to the battery this way, but I've been completely unable to know the exact battery type (Lithium-Ion, but details), so replacing it would be a real pain. Creative couldn't help me, since they do not encourage self repair; they recommended me to purchase another device if this case happen, which I honnestly find pretty ugly.
Q: The default Android keyboard is not good enough...
The APK "Smart Keyboard Pro" is the answer.
Q: I would like to quickly turn ON WiFi, and ajust screen brightness without going in the Settings all the time.
Grab the APK "Extended Controls".
That's it, hope this guide was helpful!

Originally Posted by agrimstad
This Q&A guide was enormously helpful to me with the zen touch 2, my first android device.
I'm pretty happy with the device--everything pretty much works--but doubt my experience would have been so positive without this guide. I do have some observations as a kind of follow up.
1. I'd recommend staying with Creative's web browser. I tried a couple of alternatives. I tried Opera and Firefox. I thought they were painfully slow. I quickly abandoned them. The default browser seems good enough. That's not really what I got the zen for.
2. I bought PowerAmp. I had issues where it would work for a few days and then fail with licensing issues. Reinstalling fixed matters, then the licensing failure recurred. So I tried ProPlayer. To me, it's better. I like the way it handles folders.
3. I bought Locus Pro. It's pretty good. I like the ability to download a map so you're not tied to the internet. The GPS is slow, but it does work.
4. I did root the device with z4root. For me, the only advantage seems to be that I need to be rooted to get ClockSync to work. Being able to sync the device's clock with NTP is a really professional touch.
5. I use Go Launcher Ex (paid version). One thing to mention is that the default launcher has a Bluetooth widget which doesn't seem to survive the installation of Go Launcher Ex. I installed another Bluetooth widget I found on AndroidPit App Center. By the way, this App Center seems pretty decent, since Google Play isn't supported. (I also use the SlideME Marketplace.)
6. I like the Go Power Manager for monitoring the battery. It has a widget and power usage modes that are quite good.
7. I don't seem to be having lock up problems. (Note that I only use the default browser). I think this may be due to my being really careful about RAM usage. There are a set of things I've done in this area. First, I use StartupManager. (This is a second reason to root the device.) This keeps the things running at start up to the minimum you want. I've also installed FastReboot. I run this from time to time. But there are two other things that I really rely on. One is the Go Task Manager. This lets you monitor RAM usage and kill things to recover RAM. Another thing I use is a widget--I can't remember where it came from--that displays RAM usage on the home panel and a button in the shape of a broom, which, when tapped, recovers RAM. I think this is part of Go Task Manager.
8. It seems obligatory to have a scanner app for all the 2-D bar codes that have sprung up everywhere. I haven't seen any advice about which app is preferred. I'm using Unibet Scanner, which seems to work.
9. Because Google Play isn't supported, I've had to get some things via googling for apks. One finds these in strange quasi legal places and I worry about viruses. I'd be interested in advice regarding a virus scanner.
Thanks again for the guide. -- al
Thank you very much!
1. Maybe you want to try Dolphin Browser Mini / HD, it's pretty powerful. But if you're looking for a lighter web browser, you could give BoatBrowser Mini a shot, if you want to.
2. I've read that PowerAMP cannot activate on a non-Google phone, which I find pretty ridiculous.. I have to patch it with an illegal app, but now I get that strange noise when my music play, and the app is basically dead, unless I reinstall and loose all my settings!
7. That's the right thing to do. If you don't have much APPs installed, that shouldn't lock up.
9. Same here. I've used Lookout Antivirus before, but you wouldn't be able to uninstall it, if you're not rooted. I've then switched to Zoner Antivirus (Free). Less known, but for some reason, I've read it detected more viruses than any other free Android antivirus.
Enjoy the ZEN Touch 2.

If I send my Zen Touch in to Creative, will they delete my da

Here's the story. I got a Zen Touch from my parents for Christmas, and I was thrilled. I put on about 9 GB of music in the first few weeks. Then, poof, it freezes my computer when I try to connect to it. It was working fine the day before, and nothing special had happened, and I most certainly did not mistreat it. So I thought fine, I'll just try to figure it out later. Then, lo and behold, a few weeks after, it begins freezing. Every few minutes, it froze. Now, it freezes every few seconds. Firstly, a big thanks to Creative for spitting in my face. Secondly, my question now is: If I mail my Zen Touch to Creative, will they delete all the data on it, because I don't have a backup copy. If anyone could tell me from experience that this will not happen I'd be delighted, because there's over 2500 mp3's on it and they're rather important to me. Thankns.

I'm not surprised, darkone. We have an affinity for those who are like us. Additionally, the fact that they've sold millions of players is irrelevant. Have you ever heard of the medecine that many pregnant women took a few decades ago to relieve pain during pregancy, and then their babies were deformed or mentally handicapped? The number of units sold is not important. A million mothers took the drug, a million mothers had deformed babies.
Anyways, seeing as we can't stay on topic, and the question's been answered, lock this thread, please.
Message Edited by Irrelevant on 0-28-2005 05:42 PM

Problem with my Zen Touch, is it fixab

Okay, I have a problem with my Creative Zen Touch. This problem only just started recently and hasn't stopped. All the songlengths on my tracks are wrong. Some are like 24 minutes, but the song plays for it's regular time length and then goes to the next song. Others have really short songlengths, and just keep playing after it says there are 0 seconds left on the track. This doesn't exactly affect the was the songs play, but it's considerably annoying. I tried resetting the player and it didn't work. I also downloaded the latest Firmware, hoping that it would fix it, but it didn't work.
Additionally, I have a problem which I think many people know about and justifies the reason the Reset button exists. Sometimes when I turn the mp3 player on, the buttons all lock up, including the Power button, and won't do anything or turn off. This actually hasn't happened in a while.
I'm sorry if there's already a topic about this. Please help me!

wingus wrote:Okay, I have a problem with my Creative Zen Touch. This problem only just started recently and hasn't stopped. All the songlengths on my tracks are wrong. Some are like 24 minutes, but the song plays for it's regular time length and then goes to the next song. Others have really short songlengths, and just keep playing after it says there are 0 seconds left on the track. This doesn't exactly affect the was the songs play, but it's considerably annoying. I tried resetting the player and it didn't work. I also downloaded the latest Firmware, hoping that it would fix it, but it didn't work.
The only time I've seen this was with a few VBR mp3's I downloaded. All the ones I rip myself are fine, so I just assume they were bad rips (they didn't sound too great either).
Are your songs variable bit rate?

Zen Touch not detected by Windows Explorer though recognised by Windows Media Pla

I wonder if anyone else has had a similar problem to this:
I am running Windows ME and my son has just received the player for his birthday.</LI>
Unfortunately the CD that came with the player caused this computer (and another) to lock-up so faulty CD assumed.</LI>
Loaded drivers from internet.</LI>
Camera and memory sticks all recognised by Windows Explorer but NOT the Zen Touch.</LI>
Now the surprise the Zen Touch IS recognised by Windows Media Player and my son can transfer files using that - but it is a VERY slow way of loading files and we would much prefer to use Windows Explorer.</LI>
Anyone any suggestions as to how to make Windows Explorer detect the Zen Touch?

The Touch is only recognised through Windows Explorer by virtue of installing Nomad Explorer.
Certainly make sure you have the latest version of this from the downloads page, you mentioned you have the latest drivers already.

Zen Touch is de

Hi. I've had my 20 GB Zen Touch for a year, and I've had problem after problem, all of which I've dealt with. However, now I'm totally stumped. One day, I just tried to turn it on, and nothing came up on the screen. However, the light on the power button is on. So basically, it won't turn on anymore because it's somehow frozen or something. Now, my initial thought was to wait for the battery to run out, and then recharge it. However, this happened 2 days ago, and I'm still in the same situation. It may run out if I wait a little longer, but it doesn't look like it. I've tried resetting it, but it does nothing. Pressing any of the buttons does nothing. It won't connect to my computer either. If anyone has any advice I'd be grateful.

Mostly the same problem here:
Bought the unit (Zen Touch 40gb), loaded the MP3's today, unit froze up about 30 minutes of play time. Unit was not dropped or mishandled in any way. Unresponsi've, seems like it's hung up in the middle of the song. Will not respond to power cable or software (via USB cable).
I'm supposed to give this to my girlfriend for a Christmas gift in an hour, now I have to explain what happened
**EDIT**
Reset, now it's locked up at startup screenMessage Edited by celicaxx on 2-25-2005 08:6 PM

Is The Zen Touch Sensitive To Moti

I notice that everytime I use the Zen Touch in my car, or when I'm walking the player either locks up, randomly selects tracks, or just don't act right. But when I have it placed in one place, it plays just fine. Is this common with the Zen Touch? If so, is there anything that can be done about it's Thanks.

I only have the lock button engaged when I'm in my car, or walking with the player, while I'm playing audio tracks. I use the pause/play button a lot also. That's when the problem begins.

Slider on 20GB Zen Touch stopped working

(Slider on 20GB Zen Touch stopped workinge I love my Zen so much, and the slider (touch pad) on my Zen Touch just stopped working. Last month, there was a couple of times where it stopped working, and it was fixed by turning it off and back on. That didn't fix it this time. I've been trying to get it to work for several hours now, and it just won't do anything.
What can cause this, and is there anything I can do to fix this? I thought maybe a firmware upgrade would reset something, allowing it to work since I had an old version of the firmware anyway. The firmware upgrade was successful, but the slider still doesn't work.
The slider is the one button on the Zen Touch that you absolutely need. I literally can't do anything since there is no other button you can use to go up or down in a menu. I can't browse my music, I can't play music, I can't change settings - all I can do is turn it on and stare at it. Now it is as useful as a weak flashlight - thanks to the backlight.
I love my Zen Touch so bad It is the best MP3 player I've ever owned, and it would really kill me if I can't get it to work.

reset the ipod, hold both the power and lock buttons for 10 seconds after the 10 seconds stop holding the buttons. IF this didn't work restore your ipo. 10 POINTS please.

My Zen Touch won't turn on or char

My Zen Touch won't turn on, nor will it charge.
Here's what happened:
. I hadn't used it for about a week
2. I try to turn it on, and nothing happens. It's not locked.
3. I plug it into the charger and nothing happens.
4. I reset it, and the title screen appears. I wait for the title screen to disappear, but it doesn't. It doesn't charge either.
5. I take out the charger and it turns off! I try to turn it back on and still nothing happens.
6. I plug the charger back in and, yet again, the title screen appears but doesn't change or charge.
It seems like the battery life has run out, but it won't charge.
WHAT CAN I DO!?

Nevermind, I just went and checked my mp3 player (I left it on the charger) and now it is charging. I conclude that the battery was dead and I was just impatient :P
Thanks anyway.

EUREKA ZEN TOUCH FAULT FO

Proverb; if you want a job done right do it yourself, because like me you may not get any help from creative.
Previously my problem was that after downloading an update my computer would not recognise my Zen touch connection, the auto message centre advised re-boot and reload firmware; after deleting every thing on my player I suddenly realised that if the computer could not recognise the player connection how was I going to download new firmware; the answer was of course I could not.
 So it was out with the screwdriver to get to the guts of the thing; after checking for dry joints and loose connections on the PCB all seemed ok, the only fault was the micro switch for the player lock was not fully forward so I pushed it forward and reassembled the player and yes it worked the computer recognised the player and I was able to download the new firmware.
 So the cause of all the problems I have had was the sliding lock mechanism which was not pushing or pulling the PCB micro switch fare enough not makes a proper contact.
 To cure this problem of naff manufacturing I forced a small piece of abs plastic and abs cement into the space between the slider locating lugs to force the two apart and therefore stop the slider from moving side to side which had previously prevented the slider from pushing the micro switch fully forward because it was too floppy in the groove.
 This could also be the reason for many other problems as it is critical that the micro switch should be fully functional and in the correct position. Regards to all, Cli've, touchedbyzen. 3.08.06. 23.5hrs.

Thanks for the heads up. Good to know these things when problems arise...
Ply

Zen touch locked

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