Zen Touch / Media Organizer Prob

Hi folks,
i hope someone can help me with my zen probs.
i have a zen touch 20gb, player works fine .
i cannot properly sync the player with media organizer (from player to empty database on pc, win xp sp2). after syncing about 300 - 400 songs (from over 2000 on the zen) it says, theres is not enough free space on my pc hdd (but there are about 80 GB free space). copy manually does not works either. copy to zen works fine, other usb applications like camera also fine - so it should not be a prob with the usb.
anyone already had the same problems with syncing?
Thanks a lot for help
beatox

You need to update the Creative MediaSource Plugin for CD Burner.
Here is what you should do:
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site.
- Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource from your product download site.
- Download and install the latest Creative MediaSource Plugin for CD Burner 3.0.8 from your product download site.

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Creative Zen Touch Headphone Jack Prob

I've got a 20GB Zen Touch MP3 Player in which I've had for about almost 5 years now. The player has been excellent and very reliable so far but about a month ago I encountered a small problem with the headphone jack. Now I'm not quite sure if the jack has worn out due to wear and tear and mind you I use it a hell of alot. The problem here that I've got is if I'm listening to music on my headphones and I move the headphone jack itself i.e slightly wiggle it I will totally loose the sound quality and the sound quality sort of gets funny, like its a contact problem with the male jack and the female headphone socket on the Zen itself. Its like a contact problem between the both inside. Apart from that all the other functions work very well and I dont have any problems there. Now I dont know if this is a common problem with the Zen Touch or Creative MP3 player products in general.
Ok now I have been quite dissapointed with Craeti'ves Support here in Australia. They make great products but their support could be improved. Anyhow I li've in Perth, Australia and I rang Creative support in Sydney. They said to me that I had to send in my Zen with a cheque of $300 or so dollars (can't recall the exact figure). The reason for the $300 is that if they could not fix the problem they would use the money for a relacement of a new one plus it would take 6 weeks to repair, wow 6 weeks without my MP3 player would dri've me nuts !
Now I'm 100% sure it is a headphone jack problem like a loose connecton or something like that caused through wear and tear and I'm sure this also happens to Ipods as well.
Now here my other question. They say the require a cheque for $300 for the above reasons I mentioned eg if they cant fix it that money would be put towards a new one. Now lets assume it is the headphonejack problem in which I doubt will cost $300 to fix and they say it was more than that i.e circuit board, chip etc etc (in which it probably wasnt) and use my $300 to that was unneccasarry spent on a new player etc. I mean how can I really trust their honesty. The player might be perfectly fine apart from a small worn out headphone jack socket but their making excuses that this was not working etc.
I li've in Perth, WA and would like to know if anyone here from Australia can reccomend me any really good service agents for Creative MP3 players. I mean really do I need to send it to Creative and get fixed

Wow and yet no one here can help me with my problem !

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I have a zen micro, I just updated the firmware so nothing is currently on my Zen. I went to import music to my zen with the Zen Micro Media Explorer, and it says my device is not connected. Now, my computer recognizes the device because it shows up as connected under my computer and I can import music that way, but its much easier and faster if I was able to use the Media Explorer and that is not working. Any suggestion? Thanks

Did you also update to a newer version of the Media Explorer?
Jason

Now That I Have MediaSource 5, Should I Get Rid Of Zen Touch Media Explorer

... (For PlaysForSure Devices)as well as the Creative MediaSource Organizer?
It seems MediaSource 5 would do away with these previous installations, but I just want to be sure so I don't have any problems with it.

Have you tried a Reset...
Some Users have reported that a Restore has Resolved Issues after the Upgrade...
If a Restart and a Reset do not help... Try a Restore from Backup... if the issue persists Restore as New...
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http://support.apple.com/kb/ht1430
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Zen touch, crashing with Windows XP professional, not working with Windows media pla

i will start with an apology if someone has posted this up before i have just had a quick look and could not see any think about this.
if i turn my computer on with out running any other programs and connect the zen touch the computer automatically turn on the zen touch media player program. this work's fine as long as no other programs are running.
i have tried to work the zen touch with Windows media player but this dose not work and the computer crashes every time.
i have window xp professional and have all up dates from Windows. my computer is very new and has more then enough memory and ram.
please can you help. i am not to happy with the zen touch computer program and would like to know how to fix this problem.
thank you for your help
Rob the monkey

I wonder if there are problems here associated with the use of the zen touch on SP2 machines. Interestingly I cannot transfer music from my PC to my Zen 20gb on a SP2 machine but I can do so on my sisters machine which has got SP. Obviously having the lastest firmware is a good idea though but I believe there are issues associated with SP2 and as you say you have all the latest updates to windows perhaps the problem lies there. Sorry if this doesn't help you at all

Okay...Now That I Have PlaysForSure On My Zen Touch, How Can I Play It On W

Funny thing is, I managed to do it once but I didn't know how I did it. :smileyvery-happy:Now I don't remember. So, again...How Can I Listen To My Zen Touch On Windows Media Player? I'd especially like to do this on my terminal at work. :smileytongue:Thanks.

Okay, so if I hear you correctly, I should download the Zen Touch Media Explorer to my computer at work and use it that way. I followed your advice on my home computer and sure enough, I can hear the music. :smileyvery-happy:
Only I can't seem to see what's playing. And I'm not sure how to control the player (for playback functions, ie shuffle, repeat, rewind, skip, etc.). :smileysurprised:
Any advice on those problems? Thanks.
Sorry for over-reacting, by the way.
Message Edited by Son-of-Spam on 05-09-2006 08:42 AM

Nomad explorer and creative mediasource not detecting zen touch player. PLEASE HE

Hi, I got a new pc and I was going to install my Zen Touch mp3 player on my new pc but I could'nt find the installation cd so I followed the instructions on here and downloaded all the necessary? software, drivers, plug ins, and followed all the instructions. Once everything was downloaded and installed I plugged my mp3 player into my pc and the noise it makes came up and mtp media player pop up appeared. Windows media player accepts that my zen touch is plugged in but creative media source and nomad explorer is not detecting it's?My os is windows xp, I am using windows media player 9 as I was having trouble with windows media player . Could someone please help me? Any help would be greatly appreciated. Thanks

If you've just upgraded to XP, you now have to upgrade your Zen as well as your Mediasource. First you've got to upgrade your Zen Touch firmware to version 2.0.05 or above. Look around on the Creative Support site and you'll find the download without too much trouble. Be warned that the firmware upgrade is permanent, and it will wipe out your Zen hard dri've contents, so say goodbye to all your music unless you want to back it all up to your PC first.
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Zen Touch playlists with MediaSource &

I have a zen touch w/ the updated firmware, and i just updated all the software.. the mediasource suite?
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The reason why this matters to me is because i'd like to be able to transfer songs from my zen touch to another comp some time and the zen touch media explorer has that feature. and it'd be infinitely easier to do it via playlist than song by song. especially since windows media player organized all the songs into separate folders by artist.
I did look for this question on the forums before i posted, but i didn't see a clear answer.Message Edited by erink02 on -28-2005 0:22 AM

The playlists appear correctly on the player right? If so then this could be a problem with Zen Media Explorer itself, not sure of a fix hopefully someone does.
As for getting songs off your player in that structure (Artist\Album\song_title.mp3) then you can use Windows Explorer/My Computer. Open that up and you should see your player listed, you can then highlight, copy, and paste it onto your computer. Playlists are not recognized in Windows Explorer so you will have a problem with that.

Zen Touch crashes during file trans

My Creative Zen Touch already crashed twice during file trasfer with Zen Touch Media Explorer. What should I do?

I have had exactly the same problem. My zen has crashed, or both my pc and zen have crashed during file transfer. I have formatted my zen, re installed firmware and ran clean up too. I have tried my zen on another computer and the same thing happened. I have all the up to date drivers and programs. I cannot work out what the problem is at all, other than there are physical errors on my zen. I have only had it for about a year too. I just hope this can be sorted because I know exactly how annoying it is for an expensi've product to throw up problems.

Zen Touch, it's firmware and how to sy

Please help, I've spent 6 hours now trying various diffent stuff from this site and others trying to get my zen touch to be picked up!
I recently upgraded the firmware on my player to version 2..0 which I had problems with doing until I discovered it's not compatible with windows media player . So installed it on girlfriends pc no problem. Now I'm back using WM0 however I can't get the Zen with it's new firmware to be recognised on either windows explorer, media player or creative mediasource so I can't sync any music back onto it!
From the new firmware from what I've read am I right in thinking I don't need drivers for it to be picked up? If so great however I've already tried installing the latest driver on pc anyway and it works but has an unknown error occuring?
PLEASE HELP! in simple english i'm pulling my hair out over this, I can't work out what I have to do to get it to be picked up. All I want is some music on my MP3 player - wish I'd left the firmware well alone now!
thanks

jmsheahan,
Does WMP0 works with the player now? If it isn't, try rolling back to WMP0 with these steps from Microsoft website.
http://www.microsoft.com/windows/win...ionofthePlayer
If it's working with WMP0, have you updated your copy of Mediasource and the Zen Touch Media Explorer?
Jason

Enhanced cd won't rip to my zen touch

i have an enhanced cd, a real copy from HMV it is Gang Starr - The Ownerz, it has videos on it and MediaSource won't rip it to my pc or Zen Touch, Media Player won't rip it either.
help!!
how do i make it rip?

EAC or AudioGrabber (google the obvious)
Both are lame front ends so you will end up with better quality encodes as a result of your efforts.
jake

Some WMA/DRM files won't sync after firmware upgrade on Zen Touch

I downloaded an eaudio book from my library, which grants a 2 day license. Prior to upgrading the firmware (to the latest available) on my Zen Touch, I was able to upload this book and play it while walking, etc.
At the same time, I was able to upload several other books I had downloaded and licensed. All are WMA/DRM.
After upgrading the firmware, I was able to resync some of the books I'd downloaded to my Zen Touch. Several, however, yield error messages--no matter how I try to upload them (WMP, Creative MediaSource, Zen Touch Media Explorer). All refuse to let me upload.
These books previously uploaded/played just fine. Note: they still play fine using WMP and Creative's software. But, it's a bit difficult to lug my desktop around when walking/running through the woods.
Any idea what the problem might be? All MediaSource says is:
<IMG src="http://herb.thetysons.org/images/CMC-error.jpg">
WMP0 tells me that "an unknown error" has occurred. Neither event is significant to make it to the system's application event log.
Any ideas on why these files--which could be tranferred before--can't be transferred now? The licenses are still valid, and the file format is identical to those that transferred without incident.

OK, my update. After reading the recent responses (thanks!), I performed the following experiments.
1) Reverted to the original v2.0 via factory restore, relinked to the Mac. ATV immediately copied over my entire library (one movie, lots of music) from the Mac, because I have iTunes checked marked for Automatic Sync ("iTunes automatically chooses the audio and video to sync, etc.").
*I consider this to be normal and expected behaviour.*
2) Downloaded and installed the 2.1 update (again...). After reboot the ATV was still on my network and still linked to my Mac. However there was no longer any media content on the ATV (as before).
*I do not consider this to be normal, expected behaviour. Nor, for that matter, is wiping user content acceptable.*
3) Cancelled and relinked ATV to Mac. As soon as the linking code was entered, automatic sync started. Only the one movie was copied, but no music.
*I do not consider this to be normal, expected behaviour.*
4) When that sync was completed I went and checked all the songs in one album in iTunes as a quick test, then sync'd again. That song was promptly copied to the ATV.
Progress!
5) Checked all songs, initiated a new sync and they're being copied as I write.
Success!
So v2.1 requires music to be manually selected in iTunes in order for automatic sync to work. Anyone not spot a contradiction in terms? Furthermore that was certainly not the case in software versions prior to 2.1, nor was this change communicated in any way I'm aware of to the user.
My conclusion is that this is either a bug, or else sheer thoughtlessness on Apple's part.
But my sincere thanks to those who've helped me to restore proper function to the ATV (well, fingers crossed), a device that I've become very fond of.
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Upgrade to media source 5 and now does not recognize my Zen Touch player!?

JUpgrade to media source 5 and now does not recognize my Zen Touch player!
st off, I was having issues with mp3's transferring to my zen touch, it would say file cannot transfer, invalid format or something of the like.. The creative audio converter would not allow the file to be converted as it said the source was not availble, all odd as the files worked fine on my computer and were mp3 format. I did get them to transfer after downloading another 3rd party converter, I wanted to get past using another program though so I updated to media source 5, along with firmware updates to most recent for the zen touch.
Once I had updated it would not recognize my player, I opened version 3.xxx whatever and it did recognize. Thinking maybe it has an issue with both being installed I unistalled the old version. Same problem, still does not see my player. I upated the driver for the player as well, and my computer now could see the zen touch instead of unknown usb device, media source 5 no go still at this point. I opened windows media 0 and it saw the player and I could transfer files, but the lay out and editing cababilities are limited.
Basically I want to know what to do get this thing detected so I can use media source 5 to organize my files. Someone please help me.

N Oh how I love the beauty of forums! Fantastic. So you know the fix went for my issue here, I had already upgraded the zen/jukebox driver to version 2.0 to no avail, and did not get the play for sure firmware as it says all data will be lost, but I did upgrade with the other option on the support downloads section before as well to no avail. Thanks to?GuyGraham, after I installed the app update for Creative ZEN and NOMAD Jukebox Plugin 5.00.22 for Creative MediaSource 5 Player/Organizer it works once again!! I just do not see how this file isn't included with the media source 5 application in the first place. Either or thanks a lot you guys, problem sovled!

Zen Touch No Longer Recognized By Windows Media Pla

My Zen Touch stopping being recognized by Windows Media Player today. I still see the MTP connected icon in the task tray and I still it listed without a warning in Device Manager, but WMP doesn?t recognized that it is attached. I?ve tried different USB ports and a different USB cable. There are no errors in the application log. I reformatting my device and run the cleanup option, but I still can't WMP to see the device. The only changes I can think of is installing IE7 Beta 2 and installing MusicMatch. I?ve since uninstalled MusicMatch, but I still have the problem. Does anyone have any suggestions? Or there a way I can increase the logging so I can get a better idea of what might be failing.

Hi Ted
I deleted the file and reconnected my device and it quickly grew to 600kb. I'm not sure exactly what you need and there didn't seem to be anything interesting at the end of the log, but I did find the following lines which, from what I can, is from the point when WMP tried to establish a connection with the device and failed.
WPD: 740.544 003 0 0 [WpdMtpDr.dll] ENTERING: Wdf_EvtIoDeviceControlWPD: 740.544 003 0 [WpdMtpDr.dll] Wdf_EvtIoDeviceControl, Wdf_EvtIoDeviceControl: IoControlCode: '0x32504D57'WPD: 740.544 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, HandleIoControl failed : hr = 0x80070032, 'The request is not supported. 'WPD: 740.544 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, Completing WDF request with status -07374823WPD: 740.544 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, WdfRequestComplete failed: c000000WPD: 740.544 003 0 0 [WpdMtpDr.dll] EXITING: Wdf_EvtIoDeviceControlWPD: 5688.336 0843 0 2 [wpdsp.dll] ERROR: IoControlHelper, WdfDeviceIoControl failed, hr = 0xd000000WPD: 5688.336 0843 0 [wpdsp.dll] EXITING: IoControlHelperpCtx = 009AFF0, opcode = 32504d57, inputBuffer = 0344E458, bytesToWrite = 4, outputBuffer = 0349540, bytesToRead = 4, bytesRead = 0344E460WPD: 5688.336 0843 0 [wpdsp.dll] ERROR: CWPDDevice:eviceIoControl, DeviceIoControl failedWPD: 5688.336 0843 0 0 [wpdsp.dll] EXITING: CWPDDevice:eviceIoControlopcode = 32504d57, lpInBuffer = 0344E458, nInBufferSize = 4, lpOutBuffer = 0349540, pnOutBufferSize = 0344E460WPD: 5688.336 0843 0 0 [wpdsp.dll] ENTERING: CWPDDevice:eviceIoControlopcode = 32504d57, lpInBuffer = 0344E458, nInBufferSize = 4, lpOutBuffer = 0349540, pnOutBufferSize = 0344E460WPD: 5688.336 0843 0 [wpdsp.dll] ENTERING: IoControlHelperpCtx = 009AFF0, opcode = 32504d57, inputBuffer = 0344E458, bytesToWrite = 4, outputBuffer = 0349540, bytesToRead = 4, bytesRead = 0344E460WPD: 740.424 003 0 0 [WpdMtpDr.dll] ENTERING: Wdf_EvtIoDeviceControlWPD: 740.424 003 0 [WpdMtpDr.dll] Wdf_EvtIoDeviceControl, Wdf_EvtIoDeviceControl: IoControlCode: '0x32504D57'WPD: 740.424 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, HandleIoControl failed : hr = 0x80070032, 'The request is not supported. 'WPD: 740.424 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, Completing WDF request with status -07374823WPD: 740.424 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, WdfRequestComplete failed: c000000WPD: 740.424 003 0 0 [WpdMtpDr.dll] EXITING: Wdf_EvtIoDeviceControlWPD: 5688.336 0843 0 2 [wpdsp.dll] ERROR: IoControlHelper, WdfDeviceIoControl failed, hr = 0xd000000WPD: 5688.336 0843 0 [wpdsp.dll] EXITING: IoControlHelperpCtx = 009AFF0, opcode = 32504d57, inputBuffer = 0344E458, bytesToWrite = 4, outputBuffer = 0349540, bytesToRead = 4, bytesRead = 0344E460WPD: 5688.336 0843 0 [wpdsp.dll] ERROR: CWPDDevice:eviceIoControl, DeviceIoControl failed
Message Edited by winterminute on 02-08-2006 07:25 AM

Zen Touch not detected by Windows Explorer though recognised by Windows Media Pla

I wonder if anyone else has had a similar problem to this:
I am running Windows ME and my son has just received the player for his birthday.</LI>
Unfortunately the CD that came with the player caused this computer (and another) to lock-up so faulty CD assumed.</LI>
Loaded drivers from internet.</LI>
Camera and memory sticks all recognised by Windows Explorer but NOT the Zen Touch.</LI>
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Anyone any suggestions as to how to make Windows Explorer detect the Zen Touch?

The Touch is only recognised through Windows Explorer by virtue of installing Nomad Explorer.
Certainly make sure you have the latest version of this from the downloads page, you mentioned you have the latest drivers already.

Zen Touch / Media Organizer Prob

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