Zen Touch: Minijack port Broken

Hi people, i've got a problem with my Zen Touch, and from what i've heard, i'm not the only one with this problem. My player is working correctly and i have been enjoying this great player for over more then a year.
But a while ago, my headphone jack broke And the worst part is, my warranty has already expired, since i have it more then a year....a year and 2 frikkin months! Talking about bad luck eh
Anyway, i would like to know, did anyone of you had the same problem outside their warranty? And if so, how did you solved it's The nice lady of the store told me she couldn't do anything for me since the warranty was expired, but she recommended me to go see a electronics shop, so maybe the could fix it (hey, the warranty is already expired so what do i have to lose :P).
So, does anyone have tips for me?
- A sad Zen Touch user

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
Simple and Affordable iPod Repair Services and parts from iResQ

Similar Messages

IPod touch charging port broken what should I do?

My port broke. Several of the posts are bent. Can it be fixed?

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
Simple and Affordable iPod Repair Services and parts from iResQ

Creative Zen Touch Prob

Ok So I decided to format my creative zen touch (the firmware, clean up the whole deal), no problem.. untill I restart the mp3 player and now I get a "firmware problem" screen and then it refers me to the rescue mode.
So now I try to clean up the disk... done
I reload the firmware ... done
reboot
Back to the recue mode, aha? Ok so I plug the zen touch in to my computer, well finally something starts to happen atleast the windows recognizes my zen touch.
Great I think... untill the problems start coming again, since my zen touch claims I have zen touch version "0.0.0" I think I should update the thing, it says the station is docked... and the firmware program says my zen touch isen't plugged in
So now I'm here stuck without firmware, with a windows that finds my zen touch .. says its plugged in but the firmware **bleep** can't find it, and neither can my windows after 4-5 minutes
What am I dealing with here? and how do I solve all of these problems?
what have I done to deserv this?
And for gods sake do not refer me to any "problems faqs" because I've tried all of em, and my zen touch is not broken since it worked perfectly untill I just did this.Message Edited by Flores42 on 06-29-2006 :34 AM
here is a picture of whats going on too
http://img450.imageshack.us/my.php?image=chea2po.jpgMessage Edited by Flores42 on 06-29-2006 2:7 PM

Dansumthing wrote:I have the EXACT same problem. I tried to install the playsforsure firmware on it, and it hung about 5% of the way through, and now my player is useless. I can't reinstall any firmware on it because the firmware upgrade programs say they cannot detect my player.Would've been nice if they included a warning with the firmware that says "If this upgrade doesn't work, your player will be ruined and there will be nothing for you to do but buy a new one."
That happened with my player too.. try connecting it to a different PC and then try installing the firmware.. that worked for me.

Zen Touch and more: disappointed with Creative's Broken Promi

Around December I began looking for a digital audio player for myself, and finally concluded that the zen touch would be the perfect player for me. I shied away from the ipod seeing as that EVERONE had one or wanted one simply because it was the thing to get, and I didn?t want to jump onto the bandwagon, and the non-removable battery issue gave me confidence that I was justified in thinking that it was not as great as everyone made it out to be. I read that the Touch had screw to open it up and fpund an online site that sold its batteries, plus coupled with longer battery life and wma capatibility, as well as $80 less!! I figured that the Touch was a surly superior over the ipod. When I received the player, and still now, I am satisfied with the touch. I DID have to return it once because my power button was sticking and I could not turn it on and off, but the process of replacing it was smooth and the new one works fine.
In fact, I was so pleased with Creative?s products and service that I bought my girlfriend a Muvo TX FM for valentine?s day, seeing it also as superior to any other flash dri've player I could find, and later bought one for myself for when I work out and also to save and transfer files. I loved the players and how media source could simply organize all my players, and it was a real swell music player as well, while I looked down on Apple as a no good sell-by-trend company with inaccessible batteries and flash players without even a screen, and all other competitors either were or less quality or more money. Now, however, my confidence in Creative has significantly diminished. This started with the promise of new firmware to give MTF support, fit equalizer settings, fix the broken customizable starting screens, napster on the go support?ect?ect?ect?which has been promised almost as long as I have had my player but not deli'vered. Don?t get me wrong, I love the touch without this firmware, but the fact that they promised it, even gave a time frame, and then pushed it aside for micro firmware, design and advertisement of new players, and set more unmet dates really irritates me.
The next thing to happen, Well actually not happen, was the release of the micro photo. Creative promised it sometime around June and it is now almost august and there is still not even a word as to a possible release date, although there is plenty of advertisement of the new neon players, the zen, and the renamed muvo zen nano?s. I had promised my girlfriend a micro photo for her birthday in june, and we were both disappointed to find that is was not available. The thrid thing that happened was the cracking of the casing and display screen on my girlfriend?s muvo. Now she does now throw thing thing around, in fact it spends most of the day in her pocket book, so this came as a surprise to both of us. We were upset to find out that creative would not replace the player.
Finally, Apple has released their new 20gb photo ipod with podcasts for the same price as their older 4th generation version, and this actually caught my attention. I have been full against apple since my digital audio player browsing in December, but this one had me warming up to them. The podcasts were a wonderful new feature as well as the color screens. I was so impressed that I visited the apple website to get more information. To my surprise I also discovered that the previous $00 battery replacement plan had actually GONE DOWN!! to $59. Now I don?t recall creative even having such a plan, and have heard somewhere that they would charge one $00 for a new battery. Seeing all this I began a mad search on cnet through the digital audio players from all companies to find one that offered all that this new ipod, and I was dismayed to find none at all, and I was instantly converted. I bought my girlfriend the ipod for her birthday instead of the photo for $270, $50 more than my touch but with more and better features and I happened to remember a price of $350 mentioned for the micro photo. From what I can see Apple is a company that ACTUALLY CARES AND LISTENDS to the wants of its customers. Not to be bashing Creative here, but I will simply state that from what I have seen and experienced, Creative has been deaf its customer's simplest requests.

AkaiRo wrote:
Let's be realistic, the vast majority of people who have DAPs are NOT using them to preview pictures. Color screen savers? Why? It's just an extra drain on the battery and besides, just how often does someone look at the screen when they aren't making selections/adjustments?
Absolutely. A colour screen is a novelty and nothing more. I'm sure that a very small percentage are using the iPod Photo to its full abilities.
As for Creative making a Zen Micro Photo (or Zen 20GB Photo), I would also have to ask why do it if the player cannot operate as a plug and play storage device (no drivers needed). It's gimmicky, and while that may sell, it will force Creative into a dangerous game of trying to gain marketshare while dealing with profit margins that will be dictated by Apple's response to such products if Creative does release them.
Agreed also. Without correct integration this player will go nowhere.
The last I heard the one gimmick pushed by the iPod Photo crowd, Album Art, wasn't going to be supported either.
While I'm definitely not happy that Creative appears to have "effecti'vely" abandoned the ZTouch and Nomad Zen Xtra, I would prefer that they focus on getting one family of players in the 20GB and up range into every market they play in. Right now, my own personal choice would be to get the Zen Sleek out into every market, as this would help them streamline their product stable and make a stronger effort to take marketshare away from Apple. This is a war and someone has to be the point man. We may not like taking the first rounds, but if it helps beat the enemy, perhaps it really is for the greater good.
They certainly need to push the advantage, which means pushing alliances with music stores, and making that firmware light years ahead of the iPod.
Also there needs to be some world strategy here. We're seeing the Sleek on the European Store, but where is it elsewhere, and why no comment about it's Same goes for the Zen Micro TravelDock. Creative regions need to work together better, along with better stock control

A post, Zen Touch Owners might consider and an Open Letter to Creative. L

Creative needs to take some COORPERATE PRIDE as regards one of their products, that until recently was the FLAG SHIP of their hard-dri've based line of D.A.P. s,
By using the Napster-To-Go Subscription Service, I spent the better part of last weekend loading up my Touch 40 GB player with reams of music. At about the 9 GB point on the hard dri've, the seek head would no longer write to the platters and after a time out, stopped with a subsequent TRANSFER ERROR coming up.
Bummer.
OK.
I phoned Creative, got an RMA number and shipped it off for a hard-dri've replacement at the least, a totally new unit sent promptly back at the best.
Being bummed out that I probably wouldn?t see a new TOUCH 40 GB returned to me for the most part of two weeks to a month (by some of the reports via this thread), and being that I wanted a FLASH DRIVE so I could use a D.A.P. in places where intelligence dictated that a hard-dri've based player is going to experience hard-dri've shock/abuse (like being on your bicycle, jogging, cross-country skiing, etc?.all forms of outdoor activity) so?being that I did not now have my TOUCH to listen to (I am a music-aholic) I went out on Saturday and purchased an IRIVER T0 GB flash player.
Being this is a Creative board, I won?t go into a RAVE on how good and feature packed this D.A.P. is. Just suffice to say that if you would like a D.A.P. for when being acti've, or as a back-up to the TOUCH 40/20, THIS IS THE PLAYER TO CONSIDER.
Now, amongst features heaped upon features this player has, never mind the FANTASTIC sonic output it puts out in sound fidelity and reams of non-distorted volume (I use a set of BOSE TRI-PORTS that need a setting of 8 on the Zen Touch, but with the Iri'ver T0, I am right now (as I type) listening to Gloria Estefan?s CONGA at a volume setting of 2 out of a possible 30!!!! It is just that good!
Now, what is this post doing on a Creative Forum board?
The answer lays in the next few sentences/thoughts?.
Amongst 2 EQUALIZATION presets, that ALL so differently shape the sound wave (they again, are THAT good, including SRS (WOW) is a CUSTOM EQUALIZATION pad that covers the following frequency ranges:
50K /200K/ K/ 3K/ 4K/ (adjustable from ?0/+0
It was in using this EQUALIZATION PAD, that is was so totally demonstrated to myself how truly abused we are as Creative Ltd. Customers having all of us, purchased a Zen Touch D.A.P. from this company. I paid $300.00 dollars for my Zen Touch 40 GB and it was deli'vered to me straight out of the package with a DEFECTIVE Custom Equalization feature, that is made defecti've by inferiorly produced Creative code in their Zen Touch Firmware, the very ?heart? of the product, driving and deli'vering all the features(?) on the Zen TOUCH 20/40 GB.
It is one thing to release defecti've code, if the defect was not caught by (hopefully) Creative upon the launch of the product, but with ENOUGH paying customers having made this defect well known and so WELL DOCUMENTED back to Creative Ltd. and in the many MONTHS since the defect was found in the FIRMWARE that dri'ves the TOUCH, and yet, and UNBELIEVABLY so, the defect yet remains (if in fact now even more profound!) in their latest version of the Zen TOUCH firmware!!!
Ladies and Gentlemen, who are now reading this post, ------by having had the extreme PLEASURE in owning a D.A.P. (newly acquired Iri'ver T0) with all features advertised upon the package ***WORKING***, right out of that package, let alone with such amazing performance deli'very, I now declare that I will wait a reasonable (not months any more, BUT ONLY A FEW WEEKS FROM THIS POST DATE) period of time to elapse before I see a FIRMWARE release and/or patch from this company, Creative Ltd., to ***FINALLY*** address this broken Custom Equalization feature ?offered? within the Zen Touch firmware.
Now in having custom set the ranges of frequencies in the Iri'ver T0 to JUST how I like my music----I have to tell you Folks----IT DOES make a TREMENDOUS difference to the sound and your PERSONAL expectations of it!
A Custom Equalization feature is THAT important to have on a sonic device, let alone a fully WORKING ONE, bug free!
To Creative:----a personal comment:
 I have been a loyal customer of yours from the mid 90?s by having purchased EXCLUSIVELY from you, my sound cards, as well as your line of VIDEO CARDS. I have been a most faithful repeat customer having never seen to date your company so delaying/ignoring the defecti've broken issues from one of your FLAG SHIP sonic products.
I spent $79.00 (far below the asking price of your Zen Touch product line) last Saturday on an Iri'ver T0 GB flash player that (with obvious pride of manufacture from Iri'ver Ltd.) works as advertised, works with the present FIRMWARE installed in the device at the TIME OF PURCHASE and PRODUCT RELEASE, and has earned my respect in putting out such a feature-rich product and with obviously, such Cooperate Pride.
Creative Ltd, if you do not put human resources immediately on releasing a patch that brings the Zen Touch FIRMWARE to a bug-free condition that it should have been when having been released with the product launch, I will consider no longer you as the stalwart CREATIVE company of old, that once DID HAVE SUCH COOPERATE PRIDE in any and all models of hardware they produced or sent out with their name upon it.
I will no longer purchase from your company, fearing that as I hold the product in my hands at the store, the features that I am there to purchase will NOT be deli'vered ?out of the box? due to inferior workmanship in materials, in SOFTWARE CODING, and a lack of Quality Control that dictates nothing leaves the plant until the Chief Technology Officer and his staff can sign off on that product?s quality and being fit for release to the Consumer and potential Customer.
I hope that the Moderator of this forum sends this post to whomever it will have cause to see the crippled firmware inside the Touch finally be brought up to quality standards that was the mandate of the Creative Ltd. of past years.
If this post has to reach the desk of the C.E.O of CREATIVE Ltd., then let it be sent there!
Creative Ltd, you are losing Customers hand-over-fist that won?t bother to sit down and type out/compose this letter/post, but will merely resolve to NEVER AGAIN look at, let alone buy one of your present, or future products. Nobody likes to have a ?broken and crippled? product---RIGHT OUT OF THE PACKAGE! Nobody should have to experience that when hard-earned money is being exchanged for it!
A present Creative Ltd. financial supporter,
(Sesquash)
Michigan, U.S.A.


I wrote the following e-mail to Creative Support today. If they can't respond to a polite, reasoned e-mail like this then I will never buy another Creative product again!
I will post again when Creative respond to me, with a bit (well, more than a bit, more like a billion tonnes) of luck they will be able to say whether they even PLAN to fix the Custom EQ problem.
All the best, everyone.
<E-mail>
Dear Support,
I recently (0-Nov-05) purchased a Creative Zen Touch 40GB mp3 player, and I am generally very happy with it. The battery life is great, and I was happy with the quality of design and build compared to the (relati'vely) affordable purchase price.
However, my query/complaint concerns the new firmware release for the Zen Touch, version 2.0.05 (MTP support for Zen Touch). I have uploaded the new firmware to my Zen Touch (and also the relevant updates for the Creative software: Media Organiser, Zen Touch Explorer etc), and have experienced no problems in loading this new firmware to my player or my computer.
Generally, I have no problems with the performance of the new firmware: my files transfer easily and quickly between my mp3 player and my computer, and (using Windows XP SP2, and WMPv0) I have experience no compatibility issues, as one would hope.
However, I do take issue with the Custom EQ bug that the new firmware accentuates on the Zen Touch. I am sure that Support has doubtless been contacted by other people regarding this problem, but to summarise, with version 2.0.05 of the firmware installed, usage of the Custom EQ function on the Zen Touch severely impaires the volume of the player, and consequently the enjoyment of myself, the customer.
I would like to ask Support whether Creative plans a 'fix' firmware update to eliminate this bug in the firmware in the near future? I am not concerned with any new features to the player with a future firware 'fix' release (although they would not be unwelcome!), since Creative did not promise any such features in the first place. However, I feel that since Creative advertised the Zen Touch as having a customisable graphic equaliser - from Creative's own press release: "Supporting both WMA and MP3 formats, the Zen Touch deli'vers crystal-clear audio, thanks to a signal to noise ratio of 98dB, which can be customised using the built-in, four-band graphic equalizer with eight equalization presets." - a firmware update should not render an advertised feature of the product effecti'vely useless.
Please could Support acknowledge the disappointment I feel with this fairly fundamental flaw to an official product upgrade, and provide assurances (or take measures to seek assurances from whoever makes decisions upon such issues) that a firmware 'fix' update will be released in the near future?
I end by saying that I have only ever bought Creative mp3 players, and to date I have been happy with the products I have purchased, but if basic product flaws such as the Custom EQ being 'broken' by official firmware updates are allowed to go unaddressed (especially with the fact that this has doubtless come to Creative's attention through Support/the official discussion forums etc) then Creative may lose customers like myself in the future to rival companies.
Thanks for your time, and I await your reply.
Kind regards,
Lawrie Ward
</E-mail>

Zen Touch No Longer Recognized By Windows Media Pla

My Zen Touch stopping being recognized by Windows Media Player today. I still see the MTP connected icon in the task tray and I still it listed without a warning in Device Manager, but WMP doesn?t recognized that it is attached. I?ve tried different USB ports and a different USB cable. There are no errors in the application log. I reformatting my device and run the cleanup option, but I still can't WMP to see the device. The only changes I can think of is installing IE7 Beta 2 and installing MusicMatch. I?ve since uninstalled MusicMatch, but I still have the problem. Does anyone have any suggestions? Or there a way I can increase the logging so I can get a better idea of what might be failing.

Hi Ted
I deleted the file and reconnected my device and it quickly grew to 600kb. I'm not sure exactly what you need and there didn't seem to be anything interesting at the end of the log, but I did find the following lines which, from what I can, is from the point when WMP tried to establish a connection with the device and failed.
WPD: 740.544 003 0 0 [WpdMtpDr.dll] ENTERING: Wdf_EvtIoDeviceControlWPD: 740.544 003 0 [WpdMtpDr.dll] Wdf_EvtIoDeviceControl, Wdf_EvtIoDeviceControl: IoControlCode: '0x32504D57'WPD: 740.544 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, HandleIoControl failed : hr = 0x80070032, 'The request is not supported. 'WPD: 740.544 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, Completing WDF request with status -07374823WPD: 740.544 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, WdfRequestComplete failed: c000000WPD: 740.544 003 0 0 [WpdMtpDr.dll] EXITING: Wdf_EvtIoDeviceControlWPD: 5688.336 0843 0 2 [wpdsp.dll] ERROR: IoControlHelper, WdfDeviceIoControl failed, hr = 0xd000000WPD: 5688.336 0843 0 [wpdsp.dll] EXITING: IoControlHelperpCtx = 009AFF0, opcode = 32504d57, inputBuffer = 0344E458, bytesToWrite = 4, outputBuffer = 0349540, bytesToRead = 4, bytesRead = 0344E460WPD: 5688.336 0843 0 [wpdsp.dll] ERROR: CWPDDevice:eviceIoControl, DeviceIoControl failedWPD: 5688.336 0843 0 0 [wpdsp.dll] EXITING: CWPDDevice:eviceIoControlopcode = 32504d57, lpInBuffer = 0344E458, nInBufferSize = 4, lpOutBuffer = 0349540, pnOutBufferSize = 0344E460WPD: 5688.336 0843 0 0 [wpdsp.dll] ENTERING: CWPDDevice:eviceIoControlopcode = 32504d57, lpInBuffer = 0344E458, nInBufferSize = 4, lpOutBuffer = 0349540, pnOutBufferSize = 0344E460WPD: 5688.336 0843 0 [wpdsp.dll] ENTERING: IoControlHelperpCtx = 009AFF0, opcode = 32504d57, inputBuffer = 0344E458, bytesToWrite = 4, outputBuffer = 0349540, bytesToRead = 4, bytesRead = 0344E460WPD: 740.424 003 0 0 [WpdMtpDr.dll] ENTERING: Wdf_EvtIoDeviceControlWPD: 740.424 003 0 [WpdMtpDr.dll] Wdf_EvtIoDeviceControl, Wdf_EvtIoDeviceControl: IoControlCode: '0x32504D57'WPD: 740.424 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, HandleIoControl failed : hr = 0x80070032, 'The request is not supported. 'WPD: 740.424 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, Completing WDF request with status -07374823WPD: 740.424 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, WdfRequestComplete failed: c000000WPD: 740.424 003 0 0 [WpdMtpDr.dll] EXITING: Wdf_EvtIoDeviceControlWPD: 5688.336 0843 0 2 [wpdsp.dll] ERROR: IoControlHelper, WdfDeviceIoControl failed, hr = 0xd000000WPD: 5688.336 0843 0 [wpdsp.dll] EXITING: IoControlHelperpCtx = 009AFF0, opcode = 32504d57, inputBuffer = 0344E458, bytesToWrite = 4, outputBuffer = 0349540, bytesToRead = 4, bytesRead = 0344E460WPD: 5688.336 0843 0 [wpdsp.dll] ERROR: CWPDDevice:eviceIoControl, DeviceIoControl failed
Message Edited by winterminute on 02-08-2006 07:25 AM

Zen Touch firmware won't upd

I just bought a Zen Touch 20GB today and want to upgrade the firmware from .00.06 to .0.03 I downloaded the installer and went about upgrading the firmware using the program. It starts the upgrade saying "upgrading in progress" but it doesn't progress past two shaded bars. This is after 5 minutes. Any ideas?Message Edited by eskiefan on 0-6-2005 2:59 AM

i think i know what the problem is. Ive just done it and it worked. Just one question on which usb port have u connected ur mp3 player? i am asking this as had connected it to usb2 card which is inside my laptop and i just changed to the normal usb ports at the back of my laptop and it worked.
Plus u have to get into the recover menu: press play button and at the same time reset button and u get to a different menu where u have the recovering firmware option.
good luck

Creative MP3 Players (Especially ZEN Touch 2) durability: satisfied?

Hello,
I'm willing to buy a ZEN Touch 2, it look so amazing!
However, what I would like to know more: durability!
Is the ZEN Touch 2 (Or any other MP3 Player from Creative) durable enough?
I'll still have the year warrantee, but I'll need to ship it in the US, it'll need to be shipped at another adress in the US, and then shipped back to me (I'm in Canada).
That'll be a though job, you know.
My first MP3 , an Archos .5 Vision, died on me when it ran out of batteries for the first time; strangely, I reloaded it, and it had trouble booting.
My second and actual MP3, Archos 2 Vision, has brokens contacts in the headphone jack... -___-
Well, it still work, but it's really annoying.
If you are a ZEN Touch 2 owner, please give me your feedback!
Thanks you very much!

Hi Gamex I have a Zen Touch 2 with GPS in the UK. In the first 3 weeks, it froze 3 or 4 times, and then finally died when downloading the Creative update to Android 2.2. You need to be aware that Creative Tech Support seem not to have yet caught up with the fact that they have a new type of MP3 player, and all the Knowledgebase articles they will refer you to are not relevant, as they deal with the older hard dri've type of player. It took me all but a fortnight of shouting to get them to authorise its return for repair/replacement, which is where it is currently. In addition, if you're going for the GPS model, advertised as 8GB, be aware it's capacity for music etc is a mere 4.gb, and any apps you download will eat into that. The way round this is to buy a big micro SDHC card (I got a 32gb one) which integrates seamlessly into the player. You can opt to put the apps on there if you so wish. That's the bad bit; the good bit is that it looks and feels great, and the touchscreen, while not as responsi've as some, is more than acceptable, to me at least. The sound quality is not as good as some other Creative players, mainly due to the fairly low spec earbuds supplied. Get some good ones, and the sound is fine, although strangely there is no equalizer facility. The FM radio, with RDS, gives quite astonishing reception on the move. You can import playlists from Media Player, but there is no option for crossfading, so you get a fairly significant gap between tracks. There are a fair selection of apps available, including an antivirus one (I see you were asking elsewhere about that) but you cannot access Android market; apps are downloaded from the Ziio website. Battery life is obviously dependant on what you are doing; wifi and GPS use will inevitably eat power before your very eyes. Using it for music was giving me around hours (less than claimed). Video playback (which is also very good) brings that down to around 4 hours. Overall I would say I was a little dissapointed with it, but that said having been without it now for nearly 3 weeks I realise how much I want it back, so it can't be all bad! Hope this helps? Regards Mike F

Zen Touch kinda half-recognized by comput

Player: Zen Touch 20GB, w/ 2..0 FW
OS: WinXP SP2 ( I am an admin)
My Touch works absolutely fine on my laptop, btw, so I guess it's the computer. I did a Disc Clean-Up anyway, though nothing changed.
Problem: When I plug in my Touch, the pop-up window offers me the choice to sync with WMP or do nothing. This morning, the option to explore the contents with Windows Explorer was also there, but not anymore. I have done nothing other than turn the computer off, then on again.
The device does not show up in My Computer, as anything.
It does show up in the Device Manager, as a Windows Portable Device, a Creative Zen Touch, which is working properly, and is enabled.
What was REALLY weird was that suddenly it claimed that WMP0 wasn't installed...which it was this morning...and wanted to update to it. So I let it update itself to WMP0 (perhaps this was foolish...) and I applied the 3 hotfixes I applied the first time I got WMP0.
windowsmedia0-kb89536-x86-enu.exe
windowsmedia0-kb902344-x86-intl.exe
WindowsMedia-KB8922-x86-ENU.exe
So I cannot put or get data files to/from the Touch. And I haven't really tried syncing... I tried once, and failed, then gave up since I really want to just use Windows Explorer to navigate the Touch anyway.
So I had a look at the FAQ on this site, and some of the threads, but couldn't solve the problem myself.
What I've tried:
- Uninstalling/reinstalling WMP0
- Plugging the Touch into every USB port (front and back)
- I looked in the registry (but didn't touch) to ensure that the HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Enum had Everyone with Full Control under Permissions
- Fully updated Windows via microsoft.com
- Restarted the thread wdfmgr.exe
- Uninstalling the Touch, then unplugging/re-plugging it back in
- Swearing vehementally (out loud, not online...yet)
Well, anyway, if anyone has any ideas to help, or shares this difficulty, please reply.
Oh yeah, and if I'm missing some info, let me know too. Thanks.

Player: Zen Touch 20GB, w/ 2..0 FW
OS: WinXP SP2 ( I am an admin)
My Touch works absolutely fine on my laptop, btw, so I guess it's the computer. I did a Disc Clean-Up anyway, though nothing changed.
Problem: When I plug in my Touch, the pop-up window offers me the choice to sync with WMP or do nothing. This morning, the option to explore the contents with Windows Explorer was also there, but not anymore. I have done nothing other than turn the computer off, then on again.
The device does not show up in My Computer, as anything.
It does show up in the Device Manager, as a Windows Portable Device, a Creative Zen Touch, which is working properly, and is enabled.
What was REALLY weird was that suddenly it claimed that WMP0 wasn't installed...which it was this morning...and wanted to update to it. So I let it update itself to WMP0 (perhaps this was foolish...) and I applied the 3 hotfixes I applied the first time I got WMP0.
windowsmedia0-kb89536-x86-enu.exe
windowsmedia0-kb902344-x86-intl.exe
WindowsMedia-KB8922-x86-ENU.exe
So I cannot put or get data files to/from the Touch. And I haven't really tried syncing... I tried once, and failed, then gave up since I really want to just use Windows Explorer to navigate the Touch anyway.
So I had a look at the FAQ on this site, and some of the threads, but couldn't solve the problem myself.
What I've tried:
- Uninstalling/reinstalling WMP0
- Plugging the Touch into every USB port (front and back)
- I looked in the registry (but didn't touch) to ensure that the HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Enum had Everyone with Full Control under Permissions
- Fully updated Windows via microsoft.com
- Restarted the thread wdfmgr.exe
- Uninstalling the Touch, then unplugging/re-plugging it back in
- Swearing vehementally (out loud, not online...yet)
Well, anyway, if anyone has any ideas to help, or shares this difficulty, please reply.
Oh yeah, and if I'm missing some info, let me know too. Thanks.

Creative Zen Touch no longer docking; problem has appeared out of the bl

For the last couple of years, I've used my Creative Zen Touch without any issues. I managed to upgrade to the MTP firmware with no troubles whatsoever. When I tried to plug it in a few days ago and add a number of songs, the computer no longer recognised the player. The USB ports seem fine, and when I plug it in the player boots. It doesn't come up with the "docked" screen on the player, however, and in Windows a "trying to add new hardware wizard" window pops up that never used to pop up before. Whatever I try to do, it never works. I'm using Windows XP SP2 and like I said, I never used to have any issues before until this popped out completely unexpected. It just won't realise that the Zen Touch is a MTP player for some reason!

The people on the forum who would respond are customers, like you, being rude to them probably won't encourage them to help.
These two pages contain some useful tips, have you checked these yet?
http://us.creative.com/support/kb/ar...p?l=2&sid=0053
http://us.creative.com/support/kb/ar...p?l=2&sid=9287
Cat

Zen Touch Software Is

Have a .0.03 Zen Touch 40gb with XP Pro sp2.
Loaded complete software package from provided
CD before connecting the device. When I connect
the Zen Touch via a confirmed working USB2 port,
I get a "hardware is connected and ready to use"
message, Device Manager sees it with no issues,
yet NOMAD Explorer and Creative MediaSource don't
recognize it. I get a "device is not connected"
message in both programs. What gives?

SSR wrote:
This means the player hasn't been detected. Have a look in Device Manager to see if it's listed without error, and with a driver version (which should equal those that have been loaded).
Yes, but as I said in my original post, the computer is seeing it with
no problems. It's the Creative software that's not recognizing it.
Battery is fully charged.Message Edited by stanzibar on 2-28-2005 02:42 AM

Is the Zen Touch Mac Compatib

My Cousin has an iMac and i'm visiting him and I was wondering if I could transfer tunes from his computer to my Zen Touch. Also, is the zen touch like the ipod where it will only support syncing with one computer. Where it makes you delete everything on the device before setting up another partnership.

> we dont take kindly to apples round here...u know if it
> dont got a usb port then it work wrk either...i know it
> sounds stupid but i've seen apple computers without usb
> ports...wat were they thinking
Duh -- probably the same thing the _PC_ makers were thinking back before USB was invented!
I agree -- your childish anti-Mac rant _does_ sound stupid.
Thanks for sharing ;-/

Is it safe to attempt to turn on your zen touch while battery is dead

When I first got my micro i turned it on strait out of the box... The micro had about one bar worth of battery power...
When i got my new Zen Touch I was so exited i just ignored the fact that the owners manual says, "Make sure battery is fully charge before use."
I just went a head and tried to turn it on.... When i did, nothin' happened. I thought the touch was broken...
I then plugged it in to the charger and tried to fire it up once more. It worked!!!
Now I'm just curious... Are you damaging your touch when you try to turn it on, on an uncharged battery straight out the box? And when you try to turn it on nothing happens?
Plz respond.
Thanks
Can i cause damage?
did i cause damage?

Response to "Troopscoop"
Well I own a white 5 gig zen micro, and a 40 gig zen touch....
the strollpad on both players, in terms of sensitivity & style are alike.
the only difference is, the touch strollpad is longer, that's it.
PS: the micro's back light is way brighter than the touch's though.
Message Edited by collegeboy on 07-06-2005 07:2 AM

How can I hook up Zen Touch to my reciev

I have a Yahama reciever and want to hook up my Zen Touch. I have a Y cable with RCA leads?(red and white)?when I hook up to the stereo I only get music out of one speaker or mono. It does not matter which port I use the results are always the same. Do I need a special Y cable? The one I bought was?a generic brand.

You are doing exactly what I do with my Zen Touch and a Pioneer stereo... I have no problems (using one of the Aux inputs). Is the cable possibly faulty? You can check the ground (common), left, and right leads with an ohmeter. If you don't have access to an ohmeter, a flashlight bulb, a battery and a piece of wire or two will allow you to check as well. Look for both an open line (one of the "hot" leads) or a short between the Left and Right leads.
Make sure that the input you are using on the stereo as well as the outputs (I know... a "duuh" moment but I have to say it) is selected as "Stereo" and not "Mono".

ZEN TOUCH - NEWBIW JUST BOUGHT ONE - A FEW QUESTI

As a novice, I have just bought a Zen Touch, I am transfering my CD collection via Media Player 9 which is taking forever, when I access the Creative Media Source Organiser, I noticed that some of my tracks have blue padlocks next to them, why is this? what is it for? and why do some have and some not.
Is there a quicker way of transferring my CD's?
And does anyone have the problem of not being able to upload any songs to the Zen? There is over 7GB left and I can't get it to upload anything, although I know that the cable and the USB port is working well.

Those are protected files with the padlock.
You will get the same thing if you download tracks from Napster, iTunes or whoever else.
You are not legally allowed to transfer those files (except in Europe and then only for a back-up) anywhere.
Eric

Zen Touch: Minijack port Broken

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