Zen Touch not being recognized by Windows

Yesterday, I recieved a Zen Touch (20GB) as an early Christmas present. I excitedly opened it, eager to put my songs on it. After installing what was on the CD, I plugged in the player only to be greated by a Windows error message.
The initial error: http://img363.imageshack.us/img363/6099/errorxu.jpg
I decide to click it to see what the problem is, then I'm greeted by the following
Second: http://img59.imageshack.us/img59/9995/error29qj.jpg
Please help me.

Try downloading and installing the latest drivers, Creative Zen and Jukebox Driver Upgrade version .30.03.
Also try running a disk cleanup from rescue mode.

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I just bought a 20 gig Zen Touch off ebay, and tried to get it to run.
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First of all sorry if my english will not be good enough, I'm italian :P
Well, yesterday I updated my itunes to 9.0 version and i tried to sinch my ipod touch..
When I put my ipod touch into the USB door it gives me this error: He says that the APPLE MOBILE DEVICE USB DRIVER is missing..
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So, it still doesn't work..
I uninstalled Itunes, QUicktime and AMDS, tried to reinstall'em but it's not working
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My Zen Touch stopping being recognized by Windows Media Player today. I still see the MTP connected icon in the task tray and I still it listed without a warning in Device Manager, but WMP doesn?t recognized that it is attached. I?ve tried different USB ports and a different USB cable. There are no errors in the application log. I reformatting my device and run the cleanup option, but I still can't WMP to see the device. The only changes I can think of is installing IE7 Beta 2 and installing MusicMatch. I?ve since uninstalled MusicMatch, but I still have the problem. Does anyone have any suggestions? Or there a way I can increase the logging so I can get a better idea of what might be failing.

Hi Ted
I deleted the file and reconnected my device and it quickly grew to 600kb. I'm not sure exactly what you need and there didn't seem to be anything interesting at the end of the log, but I did find the following lines which, from what I can, is from the point when WMP tried to establish a connection with the device and failed.
WPD: 740.544 003 0 0 [WpdMtpDr.dll] ENTERING: Wdf_EvtIoDeviceControlWPD: 740.544 003 0 [WpdMtpDr.dll] Wdf_EvtIoDeviceControl, Wdf_EvtIoDeviceControl: IoControlCode: '0x32504D57'WPD: 740.544 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, HandleIoControl failed : hr = 0x80070032, 'The request is not supported. 'WPD: 740.544 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, Completing WDF request with status -07374823WPD: 740.544 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, WdfRequestComplete failed: c000000WPD: 740.544 003 0 0 [WpdMtpDr.dll] EXITING: Wdf_EvtIoDeviceControlWPD: 5688.336 0843 0 2 [wpdsp.dll] ERROR: IoControlHelper, WdfDeviceIoControl failed, hr = 0xd000000WPD: 5688.336 0843 0 [wpdsp.dll] EXITING: IoControlHelperpCtx = 009AFF0, opcode = 32504d57, inputBuffer = 0344E458, bytesToWrite = 4, outputBuffer = 0349540, bytesToRead = 4, bytesRead = 0344E460WPD: 5688.336 0843 0 [wpdsp.dll] ERROR: CWPDDevice:eviceIoControl, DeviceIoControl failedWPD: 5688.336 0843 0 0 [wpdsp.dll] EXITING: CWPDDevice:eviceIoControlopcode = 32504d57, lpInBuffer = 0344E458, nInBufferSize = 4, lpOutBuffer = 0349540, pnOutBufferSize = 0344E460WPD: 5688.336 0843 0 0 [wpdsp.dll] ENTERING: CWPDDevice:eviceIoControlopcode = 32504d57, lpInBuffer = 0344E458, nInBufferSize = 4, lpOutBuffer = 0349540, pnOutBufferSize = 0344E460WPD: 5688.336 0843 0 [wpdsp.dll] ENTERING: IoControlHelperpCtx = 009AFF0, opcode = 32504d57, inputBuffer = 0344E458, bytesToWrite = 4, outputBuffer = 0349540, bytesToRead = 4, bytesRead = 0344E460WPD: 740.424 003 0 0 [WpdMtpDr.dll] ENTERING: Wdf_EvtIoDeviceControlWPD: 740.424 003 0 [WpdMtpDr.dll] Wdf_EvtIoDeviceControl, Wdf_EvtIoDeviceControl: IoControlCode: '0x32504D57'WPD: 740.424 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, HandleIoControl failed : hr = 0x80070032, 'The request is not supported. 'WPD: 740.424 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, Completing WDF request with status -07374823WPD: 740.424 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, WdfRequestComplete failed: c000000WPD: 740.424 003 0 0 [WpdMtpDr.dll] EXITING: Wdf_EvtIoDeviceControlWPD: 5688.336 0843 0 2 [wpdsp.dll] ERROR: IoControlHelper, WdfDeviceIoControl failed, hr = 0xd000000WPD: 5688.336 0843 0 [wpdsp.dll] EXITING: IoControlHelperpCtx = 009AFF0, opcode = 32504d57, inputBuffer = 0344E458, bytesToWrite = 4, outputBuffer = 0349540, bytesToRead = 4, bytesRead = 0344E460WPD: 5688.336 0843 0 [wpdsp.dll] ERROR: CWPDDevice:eviceIoControl, DeviceIoControl failed
Message Edited by winterminute on 02-08-2006 07:25 AM

HT1369 Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed and mobile programs associated with my non apple cellpho

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Hello Apple Discussions, my name is Wong Meng. iPod Details: iPod Touch 4G FW: 4.2.1
I just ran across a problem with my iTouch where it would be recognized in Windows under My Computer, but iTunes would freeze and lag when it loaded when my Touch was connected. I restored my iPod, deleting some 17GB worth of media including apps I had no way of backing up, and now iTunes won't lag when I plug it in, it just takes a while to get things running. Still doesn't recognize my device. I ran diagnostics under Help > Run Diagnostics, and everything was fine except "No iPod, iPhone, or iPad found." I have the newest iTouch firmware (I hope), newest iTunes, etc. Help! Somebody help me, who has had similar experiences. Everything I tried on numerous Apple support pages like this: http://support.apple.com/kb/TS1363?viewlocale=en_US have not been helpful.
!!! I have been trying to fix this issue for 3 sleepless nights (Christmas break... without music!) with no luck. !!!
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"Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Hewlett-Packard p6604y
iTunes 10.1.0.56
QuickTime 7.6.8
FairPlay 1.10.14
Apple Application Support 1.4.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.0.69
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number E5990B000682CAC3
Current user is not an administrator.
The current local date and time is 2010-12-30 01:14:44.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4200
** External Plug-ins Information **
No external plug-ins installed.
** Device Connectivity Tests **
iPodService 10.1.0.56 (x64) is currently running.
iTunesHelper 10.1.0.56 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod touch (4th generation) running firmware version 4.2.1
Serial Number: C3XDJQTKDCP9
** Device Sync Tests **
No iPod, iPhone, or iPad found."
Please help, any help will be highly appreciated.
Thanks!

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