Zen Touch - not detected by Win

Hello!
I have a zen touch 40GB with the new firmware (the 2.xx). There is a problem with it. The player was working just fine for al ong time on this firmware, but couple of days ago WinXP stopped to recognize the device. What I mean is that it sees the player as an MTP device (ther is that small player icon in tray) but it doesnt show the player in explorer. This way I cannot access the players dri've, and do anythin with it. I've tried switching the usb ports, connecting it to my friends comp, cleaning up in recovery mode, but nothing works. Please help.

nygerzzz,
Check the device manager as SSR mention and see if it's detected properly. If there's nothing wrong with the detection at device manager then probably something went wrong with the permission setting in registry. You may want to check this Knowledgebase article SID0053 out and see if it hel
ps.
Jason

Similar Messages

Zen Touch not detected by Windows Explorer though recognised by Windows Media Pla

I wonder if anyone else has had a similar problem to this:
I am running Windows ME and my son has just received the player for his birthday.</LI>
Unfortunately the CD that came with the player caused this computer (and another) to lock-up so faulty CD assumed.</LI>
Loaded drivers from internet.</LI>
Camera and memory sticks all recognised by Windows Explorer but NOT the Zen Touch.</LI>
Now the surprise the Zen Touch IS recognised by Windows Media Player and my son can transfer files using that - but it is a VERY slow way of loading files and we would much prefer to use Windows Explorer.</LI>
Anyone any suggestions as to how to make Windows Explorer detect the Zen Touch?

The Touch is only recognised through Windows Explorer by virtue of installing Nomad Explorer.
Certainly make sure you have the latest version of this from the downloads page, you mentioned you have the latest drivers already.

IPod Touch not detected in Win 7 HELP!!!!

Windows 7 will not detect iPod Touch 64gb. Appears if no drivers are installed or the device is just not detected....HELP!!!

Try reading this Apple troubleshooting document on this problem: http://support.apple.com/kb/TS1538

New Zen Touch not being detected by Windows

I just bought a 20 gig Zen Touch off ebay, and tried to get it to run.
The firmware on the Zen tells me it's version 2..0, which is the PlaysForSure version. So, I downloaded the driver specific to PlaysForSure, and tried to run it. It looked like it installed just fine, but when I plug in the player, it just recognizes it (at the start) as Creative Zen Touch, and opens up the Found New Hardware wizard. So, I don't think it recognizes my Zen.
This, of course, leads to all the programs not being able to recognize my Zen, either, and to me not being able to reload the firmware (just in case), or anything of the sort. Not really sure how to proceed, and I've been scanning the help files, which have been no help. The knowledge database seems to suggest that Windows XP will just load the proper drivers, which, of course, it doesn't.
How do I proceed? I thought this would be the answer, but it presumes that Windows will detect the device as an MTP, and somehow just find the right driver, which it doesn't.
I'm at a bit of a loss as to where I go from here. The drivers aren't installing, and the closest I can get is my Device Manager showing the Creative Zen with a big yellow question mark next to it, because the drivers aren't installed properly.
Help?

Try downloading and installing the latest drivers, Creative Zen and Jukebox Driver Upgrade version .30.03.
Also try running a disk cleanup from rescue mode.

IPod Touch, not detected in Windows or iTunes...

First of all, hello to everyone...
i want to say that i read a lot EVERYWHERE about my issue and still i couldnt find a solution...
the problem is easy, i have a 3rd gen ipod touch, OS 4.2.1 now fully working... but, it's not detected in windows or itunes, as simple as that, and as u all have read in lots of other posts...
my ipod is now working because i took it to an apple store and they charged it in a MAC and they had no problem at all. the MAC detected the ipod, with all its content and my ipod's name...
but when i took it home -this has been hapenning since maybe... 5 MONTHS!-, i plug it in my PC and nothing happens...
ok, first of all, my spec... win vista home premium 64 bits, last version of itunes...
i tried ALL the solutions provided in APPLE official support page, and nothing happens... that means:
1- completely uninstall itunes and then reinstalling it... i ALSO FORMATED my entire hard drive twice!!!!
2- tried all USB ports and even an entirely different PC and nothing happened
3- bought 3 different IPOD to USB cables and nothing happened
4- tried setting ipod to restore, that way itunes SOMETIMES detected the ipod but i coulnt restore because of different error codes, so i had to take it several times to apple store to "unblock" it...
the only way it works -detection and charge- is with MAC computers or dock systems such as an iHome my gf has thats the way im charging it now, but otherwise it wont work...
i would really appreciate any help, since idont know what else to do!!
thx in advance!!

HI I was having some other problems getting my itouch to restore because it was not being recognized in itunes and kept erroring out. Now it has finally restored after I updated all kinds of drivers and removed and reinstalled itunes and apple software a million times,(yes this is all after installing itunes 8.1 and paying for an itouch upgrade as well) Now itunes says it cannot do anything with the ipod because it is getting an invalid response from the device. So it won't put anything back on my itouch or even show that I have plugged it in. I emailed tech support, If I find anything out I'll let you know, will you do the same for me?

Zen Touch - not seen, can't load hardware, e

Hi,
I just got the 40GB Zen Touch this afternoon. I loaded the software from the CD, rebooted, then went to Nomad Explorer, all ready to start moving music. Not only did Explorer not see it, when I tried to install updated files from the Creative site, they couldn't see it, either....and the hardware wizard can't find a driver on the CD, PC or Internet.
Is there a site that has step-by-step instructions for Portable MP3 player dummies? I'm new at putting tunes on these, so I'm not sure what program to use in order to accomplish that.
I also have MusicMatch, but it won't even show an opportunity to save to the "portable device".
I did unplug the other USB devices, but that didn't help.
Please... I just want to put some tunes on it and go on about my merry way.... I need some help from someone who knows about this.
Thanks in advance,
ocayd

Allrighty. Thus far, I've:
. Reset the player and run a disk cleanup.3. Try the player on ALL your USB ports and make sure you aren't using a hub.- don't have a hub- it WAS making the "new USB device added/removed" sound in a .0 port, then I tried it in a 2.0 port, and it made the same sound(s). Then, I put it back in the .0 port - and no noise. I put it back in the 2.0 port, and it mad the noise. (However, normally, it makes a 2-note sound when I add/remove. Now, it makes 2 notes ONLY when I remove, and one note when I add.)- In DEVICE MGR, it's got the yellow ? by it
5. In Device Manager with the Zen connected delete it from the device listing. Physically disconnect the Zen from the USB cable, reset it, then reconnect to the PC to see if it is detected properly.
7. Try a replacement USB cable (ideal if you can borrow one from somewhere, or if you have another USB device that uses the same cable).
9. Make sure the player isn't locked.

I'm thinking that if the player isn't seen, I can't install updated anything on it, correct?
Still trying....

Zen Touch, WinXP detecting as

I reformatted my computer today, so I have a totally fresh (and up to date) install of windows XP. I *did* have? WMP installed, but that was causing Windows to recognise my Zen as a MTP device or something, which didn't work. So I used the tutorial that's stickied at the top of this forum to remove WMP and that driver feature pack or whatever it was. So this is my situation at the moment;?When I plug my Zen Touch into my computer though, it says it's detected a "Creative Zen Touch" and that it should be working fine. So, I start up NOMAD explorer and it tells me my Zen isn't connected, so I unplug/replug it and same again. Windows detects it as a "Creative Zen Touch" and NOMAD won't see it. So I try going to My Computer and that crashes out. The whole window goes blank at that little torch animation plays, the one where a torch rolls backwards and forwards. Needless to say, no matter how long you leave it, that animation keeps going. Trying to close the window only brings up a window saying it's not responding, end now etc.
So I figured it's just something wrong with the drivers that windows found right? So I download the latest and greatest from the Creative site, install them. Same issue.
General info that might be useful;Zen Touch 20GB with latest firmwareWin XP SP2 (without WMP at the moment) - detects Zen as a Creative Zen Touch, but does nothing elseWin XP SP2 (with WMP) - detects Zen as a MTP and doesn't do anything with it (tells me my hardware might not work properly [well duh?!])AMD Athlon?64bit 3700+ (I do have regular 32bit windows though)2GB Dual Channel RAM?Edit: Tried plugging it into another USB port, now it's recognising it as a MTP device again, still don't have WMP installed though.Message Edited by phil88 on 02-3-200707:50 PM

Here's an update on the latest situation;?When I plug in the Zen, windows says it's found a MTP media player and asks if?I want to sync or do nothing. When I choose sync (with WMP0), it opens up WMP to the sync screen and hangs for a while. Eventually (0 minutes ish) it'll chuck up an error saying "WMP does not detect a portable device. Connect your portable device and try again."?When I try to open up My Computer, it does that thing where the window blanks out and there is a little torch icon rolling around. When I try to go to Portable Media Devices in Control Panel, it does the same thing as My Computer, blanks out with a torch.

Dime in a dozen? Zen Micro not detect

As the title explains it, the Zen Micro, bought last June, is not detected. Initially, it was always stuck on the Creative start-up screen. So, I when I finally made it to the recovery screen, I did a firmware "reload". I then connected it to the PC for the reloading of latest "2.2.2.0" firmware.
From there, I experienced the "Your player is not connected, please connect your player" sign.
I tried uninstalling the driver and reinstalling the issued one (in driver disk, though it didn't work) and from the website (newer version, to no avail).
Currently, whenever I connect the Micro to the computer, an autoplay option menu pops up and asks if I would like to use WMP, windows explorer or take no action. I chose the latter all the time. However, once it pops up, the screen on the micro changes to the "recovery mode(not too sure if the word is mode)", where I can't control the player. Currently, I have done the disk clean up and formatting on it too.
Any suggestions? I won't take no for an answer. However, if there is reallly no suggestion, I would much appreciate it if anyone could give me instructions to take it to a repair center, and the approximate cost. By the way, I li've in Singapore.
Sorry for the long post though, and thank you in advance.

John-CL wrote:
Hi,
Sorry to hear you are havingproblems. Upgrading to WMP willupdate the registry for you.
Hope this hel
ps.
John
I think WMP is the root of many of these connection problems. I upgraded my Zen Touch, then found out it would not work with the existing MTP firmware. I could not connect the player to upgrade the firmware, so had to revert back to WMP0 to get that done. From then on, my player is not recognized despite exhausting everything I've found here and elsewhere. Creative says on their knowlegebase that what I did causes this issue and that they are investigating a firmware upgrade to correct it. What they should do is warn people about upgrading firmware to the latest version BEFORE trying WMP. I see nothing about this other than in obscure places where somebody might find it AFTER they are stuck.

Ipod touch not recognised by win 7

Hi,
My ipod touch is not recognised on a win 7 computer. It comes up as camera wizard but that is as far as it gets. Using Itunes 10.6.1.7. Have tried uninstalling /reinstalling itunes. The Ipod synchs OK on a win xp computer. Tried all of the possibilities in the apple help page " Ipod touch not able to synch with itunes x64 in windows 7" http://www.apple.com/support/ipodtouch/assistant/itunes/#section_7

Have you tried evetthing here:
iOS: Device not recognized in iTunes for Windows
Did you remove and reinstall all the Apple software usings:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

IPod Touch not detected by "My computer" and Spotify

Hello!
My iPod Touch 4th generation, wich is completely new, is not detected in "My Computer" or Spotify, only in iTunes. I have tried with updates and reboots, but nothing seems to work.
When troubleshooting in iTunes, it finds nothing wrong.
The iPod works perfectly fine with iTunes.
I have Windows XP and USB 2.0.
All help is appreciated! Thank you

I have tried with an other PC:
Before I installed iTunes on PC two, the iPod was recognized as a camera in "My computer".
After installing iTunes on PC two, it worked completely fine with iTunes, but again failed to be recognized in "My computer".

Zen Extra Not Detected after upgr

Hi All,
I have a 30GB Zen Extra with firmware .03.02 and an XP ServPak 2 laptop with all current critical updates. This morning I upgraded from MediaSource Organizer 2.0.07 to Creative MediaSource Player/Organizer 5.0.38.
When I run MediaSource Player/Organizer 5.0.38 it does not detect my Zen Extra (it says "player not connected"). When I run the old version of MediaSource Organizer (version 2.0.07) it detects the player just fine.
I tried to look thru the Knowledge Base but all of my search terms did not provide any useful answers.
Any way to get MediaSource Player/Organizer 5.0.38 to connect to my Zen Extra?
And why is the old version of MediaSource Organizer still on my system? Shouldn't the upgrade delete it's
Thanks!
Advait

must be a common issue. Same thing happens to me with my Zen Sleek.
What I'm going to try is deleting ALL Creative stuff and starting over. It is probably a software bug. I don't expect it to work, but I will give it a shot.

Zen Micro - not detected after installing new flashc

I replaced the flashcard in my Zen Micro. Everything went well until I tried to connect the player to my computer and download the firmware. I get a message that the player is not detected.
I have read a lot of posts on this and other forums and tried many solutions--connecting the player to another computer, deleting the player from the hardware list in Device Manager and reconnecting it, connecting it to different USB ports, and using different software (Windows Media Player, Creative MediaSource, RealPlayer, etc.). So far, nothing has worked.
My computer is running Vista. I have another one that is running Windows XP. If anyone has suggestions for working around this on either system, I'd be grateful! Otherwise, I'm afraid my beloved Zen Micro is a goner... :-(
Thank you!

The problem will be the same I would think because the issue is that the player is an older one, so WMP does not recognise it. Unless they change it in te full version, which is probably only a slim chance, you will still need to download the hotfix and the other update.
But if i were you i wait for the full version anyway, the Beta 2 is better but still far from perfect...

Zen 4GB not detected anymore .... what can I do

Hello !
My Creative Zen 4GB currently encounters troubles ... I have never had problems with it before today ... While plugged onto my computer (XP 32 bits) it is NOT detected making me unable to do anything with it ...
I have tried :
- uninstalling/reinstalling the Creative Explorer Soft
- turning off/on each USB "bay" on my computer.
- reinstalling the firmware.
What should I do, please ?
Thanks for helping and please forgive my quite bad English

I tried on both my computer and my brother's one using ANOTHER USB cable ... still not working ...
It may be useful you know that I had already had this problem. I went to the "Service Apr?s Vente" ... I don't know the English name for the "reparing service" ... On THEIR computer, there was not any problem, my mp3 was properly working ... Meanwhile, my own computer had problems, so I had to format it. After having formatted both my computer and my mp3 evertything was properly working .... until now ... :S
The "reparator" told me my problem could come from the "MTP services" ... after having searched onto the web ... I did not find something helpful ...

Zen Touch not being recognized by Windows

Yesterday, I recieved a Zen Touch (20GB) as an early Christmas present. I excitedly opened it, eager to put my songs on it. After installing what was on the CD, I plugged in the player only to be greated by a Windows error message.
The initial error: http://img363.imageshack.us/img363/6099/errorxu.jpg
I decide to click it to see what the problem is, then I'm greeted by the following
Second: http://img59.imageshack.us/img59/9995/error29qj.jpg
Please help me.

Try downloading and installing the latest drivers, Creative Zen and Jukebox Driver Upgrade version .30.03.
Also try running a disk cleanup from rescue mode.

Pavilion dv4-1241tx wwan device not detected in win 7.Is there any wwan device at all?

My pavilion dv4-1241tx can not detect wwan device when installing hp connection manager in windows 7.. pls help

Some of the DV4-1000 series does support WWAN and some of them dont. Install drivers from here and check if WWAN module gets detected in Device Manager under Modems
Also, Refer below link for more info
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01712976&lc=en&product=3769214#N62
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

Zen Touch - not detected by Win

Similar Messages

Maybe you are looking for