Zen Touch Replacement char

I sent my Zen Micro back for its 2nd RMA, but Creative sent me a Zen Touch instead. Only problem is that I have no charger now, because the Zen Micro charger seems to be incompatible.
I am aware that you can use a Nomad Jukebox charger, but I need a UK version and they are out of stock.
Does anybody here know if any of these uni'versal USB chargers will work with the Zen Touch?
Any other suggestions?

OK, thanks for the help. I think I'll keep the Touch, as it took 9(!) weeks for Creative to finally get me a replacement and I don't fancy waiting that long.
I don't know why the Zen Micros keep dying (I've lost two!) - do you think it's caused by a head crash on the HDD?
Has anyone tried a mains USB adaptor - like this one?

Similar Messages

  • Creative Zen Touch replacement hardd

    Hi,
    I bought a creative zen touch (20GB) MP3 player about one year ago. My harddisk crashed while copying mp3's from PC to the player... Now I want to replace the crashed harddisk myself instead of sending it to Creative for repair, because the warrant expired and because I don't want to pay Creative extra for deli'vering me a player that crashed, while it was used as it should! I know how fragile harddisk are, and took good care of my player. All this to see it crash, probably because of a software error in the Nomad Explorer application, while copying MP3's (and isn't that what an MP3-player is for?!)
    I know the .8" harddisk used in the player is a Hitachi Travelstar C4K40 (20GB), and replacing the harddisk won't be a problem, but I can't find these harddisks anywhere! And I can't use another HDD because they probably wouldn't fit...
    Does creative have these in stock? Or could someone let me know if there are other harddisks that fit the Zen Touch 20GB? I searched internet (in europe) and can't find a shop that still has this old .8" harddisk in stock. Hitachi already has newer .8" harddisks with different size and differently placed screw holes so those can't be used...
    I'd appreciate all the help I can get!
    Thanks in advance,
    Jan Asselman

    These are the models that correspond to the Hitachi Travelstar C4K40 20GB specifications, the harddisk used in the Creative Zen Touch MP3 player:
    - HTC424020F7AT00 (C4K40 20GB)
    - HTC426030G7AT00 (C4K60 30GB)
    - HTC426020G7AT00 (C4K60 20GB)
    Does anyone know a shop that still sells these? Can Creative hook me up with one of these? As they should have them in stock for repairs, right?
    The newest .8" hitachi hdd's (C4K60 Slim) wich are available at every shop in my neigbourhood can't be used as they have a ZIF connector instead of an IDE connector...
    Thanks in advance!
    Jan AsselmanMessage Edited by Jass on 06-26-20070:32 AM

  • [Zen Touch] Car Char

    What is the appropriate Car Charger to purchase for a 40GB Zen Touch? If the Creative one is the one with the bulky in-line transformer, does anyone know of a non-creative one that's safe to use but doesn't have the big transformer? (I don't know that I trust the $6 deal on evil-bay)
    Also, I plan to use this in the car 90% of the time. Is there any harm that can be done by leaving it plugged in constantly? It will detect that the battery is charged and not overcharge the unit, correct?
    Thanks in advance for your replies.Message Edited by svo4turbo on 02-26-2005 02: AM

    Hi, here's the link where You can get very cheap, but 00% compatible Zen Touch Car Charger: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=75464&item=5754640 576&rd=
    I've got this one myself & it works perfectly without any defects.
    If You will leave your player plugged in constantly it's alright only if You use it at the same time. But if it just stays on charge all the time without using, it's not good for your battery - overcharging may cause shortaging of battery life.
    Hope that helps

  • Re: Zen Touch replacement batt

    Hi, I'm pretty new here. There is so much information in this website it is pretty confusing. I'm sure this question has been asked to exhaustion, but I'll ask anyways.
    Where can I get a replacement battery for my ZenTouch? If you return it to Creative, how much more will they charge you than replacing the battery yourself?
    Also, I've read that after 2 years, the battery starts to lose it's peak performance. What does this mean exactly? I've had mines for less than a year and the battery is already dying down because when I place it to charge, the battery meter does not fully charge. It remains set at 2 instead of the full 3 bar battery meter.
    Thanks
    **EDIT: I've found the Laptop for Less website, but it says that no items are currently available for my selection. Out of stock?Message Edited by AmeliaB on 06-4-2006 09:9 AM

    Battery gauges are known to be flaky at times, so I would base the health of your battery from actual usage times, not the gauge.
    If you want to try to "reset" the gauge, let the player run until it stops, then charge it.
    That said, you would have to call Creative to ask about replacement prices. Your battery should have a few years left on it.

  • ZEN TOUCH BATTERY REPLACEMENT POL

    BEFORE I PURCHASED MY ZEN TOUCH 40GB, I EMAILED CREATIVE TO SEE WHAT THERE BATTERY REPLACEMENT POLICY WAS. I GOT AN EMAIL BACK SAYING CREATIVE WILL REPLACE THE BATTERY FOR YOU FOR ABOUT $80, YOU JUST HAVE TO SEND THE UNITY TO THEM. THIS WAS THE DECIDING FACTOR FOR ME TO GO WITH THE ZEN TOUCH OVER THE IPOD, THE BATTEYR REPLACEMENT POLICY WAS CHEAPER AND BETTER. CREATIVE SAYS THE BATTERY SHOULD LAST BETWEEN 3-4 YEARS UNDER NORMAL USUAGE BEFORE YOU HAVE TO SEND IT IN TO BE REPLACED. MY QUESTION IS HAS ANYONE HAD TO SEND IN THEIR ZEN TOUCH TO HAVE THE BATTERY REPLACED YET? IF SO HOW LONG DIDI IT TAKE TO GET YOUR PLAYER BACK? HOW MUCH DID IT COST? WHEN YOU GET A NEW BATTERY INSTALLED DOES THIS MEAN WHEN YOU GET THE PLAYER BACK YOU HAVE TO RE-LOAD YOUR MUSIC FROM SCRATCH?
    THANK YOU

    dis974 wrote:
    I GOT AN EMAIL BACK SAYING CREATIVE WILL REPLACE THE BATTERY FOR YOU FOR ABOUT $80, YOU JUST HAVE TO SEND THE UNITY TO THEM. THIS WAS THE DECIDING FACTOR FOR ME TO GO WITH THE ZEN TOUCH OVER THE IPOD, THE BATTEYR REPLACEMENT POLICY WAS CHEAPER AND BETTER.
    Wow, I am glad someone has asked Creative about that - that is good news, my sister (who owns "my" Touch) will appreciate that! Incidentally, Apple just lowered the price for their iPod battery replacement program to $65.95:
    <A HREF="http://www.apple.com/support/ipod/service/battery/"]http://www.apple.com/support/ipod/service/battery/[/url]
    Just pointing it out, not trying to be nasty or anything - I do not want to anger my supervisors on this forum...

  • Replacing zen touch battery in the

    If i ever get round to buying a zen touch player which im strongly close too is there anywhere i could buy a replacement battery if needed in the future after the warranty expires in the uk, i have seen a link for a US site but im hoping for somewhere closer to home any help would be great.

    plecc: I've not seen any link other than the site listed in the Zen FAQ at Nomadness.net, but a Google search should turn up anything else if it exists.

  • Replacement Zen Touch Randomly Disconne

    So the first Zen Touch I got several months ago worked fine until about a month ago when it got a hard disk error. I got an RMA and got it replaced. However, the replacement, upon transferring files, would stop after just a few files had been transferred, claiming that the device had been disconnected (it hadn't.) I was using the latest firmware and drivers and the problem persisted in several different transfer methods. So I contacted Creative and they basically told me to get another RMA. So I did that, and uninstalled the drivers. When I got my second replacememnt and reinstalled the latest drivers and firmware, it had the exact same problems. So what could possibly be going wrong?
    Thanks!

    DaLkO,
    Is the player currently using firmware version 2.xx.xx? Perhaps you can try these patches.
    Windows Media Format 9.5 Runtime:
    http://support.microsoft.com/kb/8922
    DRM performance fix:
    http://support.microsoft.com/kb/902344
    Jason

  • Quick tutorial-- replacing Zen Touch hard dr

    I got the "click of death" last week on my 40GB Zen Touch and the "hard disk error" message. I tried slapping the player to unjam the HD, but that didn't work. When I called Creative, they told me it would be $79 to repair. Through doing a little research, I was able to replace the HD for $57. Here's how I did it:
    <FONT color=#ff0000 size=2>Disclaimer: please don't try this unless your warranty is expired!
    ) Purchased a HITACHI Travelstar C4K60 hard dri've on ebay for $57 (shipping included). The model number on the one I got is HTC426040G9AT00. This is not the same exact dri've that came with the player, but it is the same brand. From what I gather, they key is to get a dri've that's
    a) .8 inches (not 2.5)
    b) 4200 RPM
    c) Hitachi brand, as there's no uni'versal form factor. You need to get a Hitachi to be sure it will fit in your Zen.
    I think any Hitachi 4200 RPM, .8" dri've should work. Unfortunately, there aren't a ton of these available on ebay. They're mostly about $90+ off ebay.
    2) Followed these instructions for opening up the Zen.
    http://www.stainlesssteelrat.net/Pictures/20050520/Touch.mht
    By far, the hardest part of this was unscrewing the little screws. Be sure to get the right sized screwdriver because it's easy to strip the screws. They screws are in there tight and are a pain to get out.
    3) Pulled out the old dri've, put in the new one. Pretty self explanatory once you've opened it up following the site above. I used a small screwdriver to gently pry the old dri've off as it's in there pretty tight.
    4) Put the player back together. Note, the touchpad won't work well unless all the screws are in fairly tight, so be sure to do that.
    5) Start up player. The menu should come up giving you four options, Clean Up, Format All, Reload OS, and Reboot. Run Format All. It should just take a few seconds.
    6) Install firmware. Download it from here, http://www.nomadworld.com/language.asp?sDestUrl=/support/downloads. Run the .exe file with your Zen plugged into the USB on your computer. From there you should just have to follow the prompts.
    You player should now be back in working order and you can now reload your music. Hopefully you backed it up. :-)
    I would estimate this took me 3 hours of work, 2 hours of which were spent trying to unscrew those darn screws! Well worth the $22 I saved. The process wasn't very complicated at all and takes very little techinical knowledge. I hope this helps others as this seems to be a common problem. Thanks to whoever made that guide to opening the Zen, you saved me a lot of money!

    Bump, nice post Bertt and I'm happy very happy you took the time to post your success story. Unfortunatly the link is down for me at the moment, I tried a quick google search for "Opening a Zen Touch" but didn't find anything useful. Their is still valuable HD info that everyone should take a look at.
    Also I agree with your comment that replacing a HD doesn't take much tech understanding, especially a direct replacement. You just have to put everything back the way it was when you opened it. So good luck for all you who try to save yourselves a good amount of $$ (I dont think you even including S/H in the price you listed.)

  • ZEN TOUCH USER REPLACEMENT BATT

    <FONT face=Century>People say you cant replace the Zen Touch Battery, so whats the truth? What about this website which seems to have user instructions on how to do it. i know it voids the warranty if you break the seal but after year, aint gonna be no warranty to worry about. http://www.pdainternalbattery.com/touchinstall.html

    With some good care you will most likely not need to replace the battery for to 3 years
    Your welcome

  • My Zen Touch won't turn on or char

    My Zen Touch won't turn on, nor will it charge.
    Here's what happened:
    . I hadn't used it for about a week
    2. I try to turn it on, and nothing happens. It's not locked.
    3. I plug it into the charger and nothing happens.
    4. I reset it, and the title screen appears. I wait for the title screen to disappear, but it doesn't. It doesn't charge either.
    5. I take out the charger and it turns off! I try to turn it back on and still nothing happens.
    6. I plug the charger back in and, yet again, the title screen appears but doesn't change or charge.
    It seems like the battery life has run out, but it won't charge.
    WHAT CAN I DO!?

    Nevermind, I just went and checked my mp3 player (I left it on the charger) and now it is charging. I conclude that the battery was dead and I was just impatient :P
    Thanks anyway.

  • ZEN touch to be replaced by 20GB ZEN mic

    http://www.dapreview.net/comment.php?comment.news.249
    If this is true then Creative best make the ZEN Micro 20GB's battery 25 hours plus.

    Battery life for the new Zen "is" only eleven hours. Personally, I think this new model is a huge step backwards. Creative is only doing this in an effort to emulate the sucess of the Zen Micro. The reason the Micro is more successful is two fold. First, it's smaller. Size has never been an issue for me. My Zen Touch usually sits on a shelf at work or in my car. I have no itention of clipping it to my waist or even carrying it in a pocket. However, let's face it. The largest market for DAPs is primarily made up of kids. For them, size is a major factor. Second, the Zen Touch was poorly marketed right from the start. I can't remember seeing it advertised anywhere. On the other hand, you can't avoid the ads for the Zen Micro.
    http://www.asia.cnet.com/reviews/por...390880p,00.htm

  • Q&A Guide about ZEN Touch 2

    Hey people!
    I had time to kill, and I've been around since a while now; I now own a ZEN Touch 2 since more than 6 months. I figured out I'm able to help quite a lot of people about this device, actually (even though I don't have an astronomic number of posts), and I felt like writing a little guide about common questions about the ZEN Touch 2 could help, why not?
    First of all, this is a guide applying to the ZEN Touch 2, I don't know about the ZiiO. Maybe my tricks will work on both devices, but I can't be sure about it.
    LAST UPDATED: November 23th 2012.
    Q: Why does my ZEN Touch 2 freeze so often?
    I've got 2 theories about why these freezes happen so often: I own another Android device, which have a fairly weaker processor than the ZEN Touch 2, and it does not freeze at all. So the ZEN Touch 2 is quite powerful! But even on Android 2.2.1, it's perhaps the installed stock firmware that is unstable. That cause the problem.
    Second theory, I believe the ZEN Touch 2 don't have much RAM availible! Around 200-256 MB. What's interesting here, is that my other cellphone does have a weaker processor (600 MHz VS 800 MHz), but it also have more RAM, 512 MB! That could be the reason why the ZEN Touch 2 freeze so often, when the device is basically running out of RAM.
    Or it could be both! An unstable firmware installed, and no enough RAM. Who knows?
    Q: Okay, but how can I fix this issue?
    There's no magic way to make your device running super-fast like any other smartphone, especially if the problem is the lack of RAM, rather than the unstable firmware. The number 1 solution, it's obvious: uninstall APPs. The more APPs are installed, the more RAM they use. The more your device is going to freeze/crashe. Myself, I don't have many APPs installed, only 17 (Some of them being like 500 Ko, or even extensions or themes, that are only 150 Ko). I use my ZEN Touch 2 only for listening to music, and browsing the Internet using Flash Player. It does the job well enough.
    What you could also do, is install the APK/APP Fast Reboot Pro. I have it installed, and it free your phone memory everytime you unlock your screen, or press the widget. Extremely usefull. That'll help to prevent the ZEN from freezing, a bit.
    Well, even though I have 17 APPs installed, including Fast Reboot Pro, my Touch 2 still crash, rarely. I've been experiencing a serious issue about my ZEN booting loop, for no reason at all! Had to boot in recovery mode, and wipe the data. Which lead me to think the stock firmware can also be the problem for unstability.
    Q: How do I install APPs on the ZEN Touch 2 ?
    Since the Market is unavailible (I've tried to install it without any success. However, seems like some people managed to install it, most probably with root. I've tried, but cannot get it to work, myself), you'll have to download APK files. You have the choice to download from ZiiO Space, or from any other website. Download an APK file, save it anywhere on your SD Card, then open the built-in APP "Explorer" on the ZEN. Lauch the .APK, install it, and you're done.
    Remember to check "Enable unknown sources" on the "Manage Applications" menu!
    A fastest method, you could manually download and install "SlideME". I've used it for a while, and it's a Android-Market / Google-Play "Like". It'll work without any problem on the ZEN.
    Q: Is the ZEN Touch 2 rootable ?
    Yes it is!
    First thing first, rooting your device will void your warrantee. I did it, since I live in Canada, and I have no intention of returning the device in California if it break. I am not responsible if you brick your device doing the process, even though nothing wrong should happens. If you don't know what is Root Access, you better not doing this.
    I've used the following method. It worked like a charm.
    Install the Z4Root APK. Now your Antivirus (Computer maybe, and ZEN Touch 2 antivirus as well, if you have one) will warn you it contain a malware. Z4Root is not a virus! Simply because it perform actions that can be dangerous to your device, that's why you get a warning.
    Launch Z4Root, and press the "Root" button (Not temporary). Z4Root will do the rest automaticly! Then your device will reboot, which is normal. Don't do anything during the rooting process, however!
    If the rooting worked, you should now see the APP "Superuser" in your APP Drawer.
    You still have the option to Un-Root your device - assuming you want to return the ZEN to the store, for example - by launching Z4Root again, and press the button "Un-Root". Simple as that.
    Q: Can you install a Custom ROM such as Cyanogenmod ?
    I've tried without any success... I was hoping install another firmware would make the device as stable as it should be.
    I installed ROM Manager, but when the APP ask you to backup your current bootloader and select your device, the ZEN Touch 2 isn't in the list, so I couldn't perform the backup.
    There are more complex ways of installing another ROM, but I haven't tested those. This is becoming quite dangerous.
    I requested help on XDA Forums, but haven't got any, sadly.
    Q: The GPS doesn't work !
    Okay, so I don't know if your device really is defective, but I can tell you about my experience; I always disliked Google Maps APP, since it requires you have a Wi-Fi connection availible to use your GPS. Not pretty helpful when outside.
    What I recommend you, is to install the APP Locus (Keep that in mind: the more APPs you install, the more your device will freeze.). Free version is powerful enough. What I like about this magical APP, it allows you to download maps, so that you can view them offline (They are pretty big in size)! Download a few maps, and activate your GPS, it should seek your position.
    I believe when people says their GPS doesn't work, it's mainly because the ZEN Touch 2 GPS is really slow to find your position. Really. I first had trouble with this too, and for the GPS do to his things, this can takes up to 15-30 minutes, no kidding. And when the GPS work, it have chances to loose your position randomly.
    So yeah, sad to say that, but the GPS on the Touch 2 isn't the best. My position is find instantly on my other 600 MHz smartphone (LG Optimus One).
    Q: What is the Recovery Mode, and how do I access it ?
    You can access Recovery Mode by holding the HOME button and then turning ON your device at the same time. This menu can be really useful, and even save your device, like it did for me.
    Here are the options availible:
    - Reboot System Now;
    - Apply Sdcard : update.zip;
    This is used to update your firmware if you're still on Android 2.1. You could also install Custom ROMs with the filename update.zip that you've put to the root of your internal storage. Highly not recommended to install any Custom ROM, since these ROMs aren't customized for the ZEN Touch 2, simply!
    - Wipe Data / Factory Reset;
    This delete all of your data on the ZEN, to bring it back to his original state. For some reason, when I used this option, it kept everything that's on my internal storage (Music, Pictures..). GLAD that did. What I've lost, were the APPs I installed, and my Android settings. My APPs were all backed up, so that was no big deal. I wiped the device 3 times, and I can confirm that the data in /mnt/sdcard (The internal storage where you put your music, on USB) isn't deleted. All you have to restore is APPs (If they're backed up, that's fast) and ZEN settings.
    Also, be advised that wiping the device does not "unroot" the ZEN - Superuser APP is still there, and the device is still rooted. Notice that if you have uninstalled system APPs (see below), the APPs won't be reinstalled automatically. You'll have to reinstall them manually, if you want them back - hope you have a backup of these APPs!
    I had to use this option to stop my ZEN from booting in loop. I thought it wouldn't change anything!
    - Wipe Cache Partition;
    Wipes the cache partition of the device to clear all the data accumulated there over use.
    Thanks to Haroon Q. Raja from AddictiveTips for the info.
    Q: Would you qualify the ZEN Touch 2 as a durable unit ?
    Well, "on the outside", yes. People (Not me! :P) dropped my ZEN twice, without any consequence (That freaked me out).
    Maybe I was lucky, don't know. But durable "on the inside", the firmware and all this stuff, it's a no-no. I should you have more chance that your ZEN will die for no reason because of the firmware, rather than die because you dropped it (Well, just don't drop it in the pool...).
    Q: The stock music player suck, I have no control at all !
    What I recommend you to install (Personally) :
    PlayerPro for the look;
    PowerAMP for functionalities. I used PowerAMP, since it sort my music better. I've switched to NRG music player, since PowerAMP became glitchy, for some reason.
    Both are shareware, but since there's no access to the Market, you have no choice, but to download illegally. I apologize Creative, for approving the download of APPs, but what else can we do? Simply make the Markey availible, that will sove this issue.
    If you plan on getting PowerAMP, get it here, along with the Full Version Patch (You HAVE to be rooted for this to work! Tested, and work in my case):
    http://forum.mobilism.org/viewtopic....fdb7e20fd84c70
    1. Unistall your current version of PowerAMP.
    2. Install PowerAMP.2.0.4.467 APK (Do not run it!)
    3. Install PowerAmpPatcher by ChelpuS APK
    4. Start the Patcher, and press the button.
    5. Reboot the ZEN, then start PowerAMP. That should do it.
    Warning: You will loose all your previous PowerAMP settings, however!
    Since the ZEN Touch 2 is not a Google cellphone / has no Android Market, this is the only way to have PowerAMP all the time on your ZEN.
    NRG Music Player is pretty decent as well, it can play different formats that PlayerPro can't. Still a shareware, but easy to download and install without hassle.
    Q: Which Photo Gallery do you recommend ?
    Everyone agree, nothing is worst than the Android stock Gallery, super slow, and doesn't sort your pictures at all! Again, I have 2 recommendations:
    Grab Quickpic or Picturen. Both are extremely light (500 Ko), fast and there are a lot of zoom steps, for us ZEN Touch 2 owners without any multi-touch support! You can also hide the useless folders, or add a password to these hidden folders, if you prefer!
    JustPictures! is also excellent, as well. Take a bit more space, a bit slower, but the interface is more attractive, and One-Touch zoom is supported. Some functions that are in QuickPic aren't in this APP, but I feel like JustPictures sort my photos better. I can put differents "accounts" or "folders" to sort all my pictures.
    Screw the original 3D Gallery!
    Q: Any browser I should get ?
    That really depend on what you do...
    Read this article, from november 2011:
    http://www.tomsguide.com/us/Android-...view-1705.html
    Opera Mini is lightning fast, but unfortunately, Flash Player is unsupported on this browser!
    Note: Avoid browsing the Internet with a ZEN full of APPs, you'll get in trouble. I did this, and this was a nightmare, freezing all the time, have to reset...
    I do this now, but with my 17 APPs installed. It's quite OK, I should say. Especially that I use Flash Player a lot.
    Q: Any Home Replacement you recommend ?
    I've been using Go Launcher Ex for a while, because it's resonably fast, beautiful and way customizable; ADW Laucher is pretty fast, too. I've now switche to Nemus Launcher - way lighter (The GO Dev Team applications really are getting bloated by useless features, sadly), and still pretty beautiful. Go Launcher Ex is more customizable, but is getting bigger and bigger in size (And RAM, maybe. Not sure.). 8-10 MB or up for an APP? Even for a Home Screen, I hope you're kidding me.
    Both APPs allow you to add folders to the APP Drawer ! Excellent!
    Q: I want to disable / customize the lockscreen.
    Disable the lockscreen: NoLock;
    Customize the lockscreen: WidgetLocker.
    Q: Does the games play well ?
    Yes, pretty good, with the 800 MHz processor of the ZEN Touch 2 !
    Comparing it to the 600 MHz processor of my LG Optimus One, there really is a noticeable differece in fluidity. The vast majority of the games doesn't lag on the ZEN Touch 2, that's great.
    If you want to try those games emulators (SNES, Genesis...), go ahead, they work decently. Unfortunately, since the Touch 2 doesn't have multitouch, that's a problem, but try to set Left-Right as volume Up-Down to move your caracther, it's pretty playable and fluid enough. The best games are the RPGs, for sure, since multitouch isn't necessary at all.
    There are also 3D emulators, such as N64oid or PSX4Droid; these also work, but watch out! At that point, 800 MHz is not enough for these games to be "playable". Super Mario 64, for example, is the most playable game availible for N64oid, and still then, it is really slow (Not that enjoyable, seriously).
    You're free to try N64oid or PSX4Droid for fun, but just saying, if you want to freeze your device, this is the way to go.
    Super Mario 64 shouldn't freeze instantly your device. However, Mario Kart 64, Donkey Kong 64 or Tony Hawks (Tested) freeze your device for sure - you wouldn't even get past the "Press Start" screen. My advice: only try Super Mario 64.
    Still then, the ZEN does play games (2D or 3D) smoothly enough!
    Q: My ZEN keep booting in loop! What should I do ?
    That happened to me once in a while, and this is freaky.
    "ZEN Touch 2" screen, "Touch the Sound of Perfection screen" again, and again, and again...
    First: wait. Maybe it'll boot
    If your launcher still doesn't start, reset button (Inside the SD Card slot, very tiny) is your only choice, of course. Reset, then power it up again. It booted for me all the time, except once.
    If that still doesn't work: Recovery Mode, like stated earlier.
    Now, here's what could happen if you reset during the boot sequence; I got this extremely annoying problem like 3 times. Hooray, you can get to the launcher!
    Now, what can unfortunately happen, is that you get random popup like "SmartKeyboard Pro Force Close", this stuff. You'll keep getting these popups. That mean the vast majority of your 3rd Party APPs are corrupted, and you'll have to uninstall, then install again almost every single APP... This is a serious pain!
    Now, don't install again. It is very important that you uninstall first, then reinstall. Otherwise, it won't work. Luckylli enough, your stock APPs will remain intact (Default Music Player, ZiiO Space, Explorer...)
    Hope you don't get this problem!
    Q: The ZEN freeze at "Touch the Sound of Perfection" screen...
    I would suggest you to wait for a while; I guess it's because the ZEN is getting too hot. Reset the device so it can power OFF, and wait for the ZEN to cool down a bit (Do not reload it, unless you don't have the choice to.), and try again later. Also try to connect the ZEN to USB, it'll power ON on it's own, perhaps it'll get to the Home Screen. If it still freeze, too bad: do a factory reset (that should work).
    Q: Can I uninstall preinstalled System APPs (ZiiO Space, Audible, Default Browser) ?
    Yes, you can! I'll show you the easiest way to do it!
    If this isn't appropriated, ask me Creative, I'll remove this question.
    First, you HAVE to be rooted, again!
    Second: doing this can be seriously dangerous if you delete a APP that is required for the system to work, you could really kill your ZEN! Again, I take no responsability if you kill your ZEN because of this!
    Okay then, download the APP SDK Stock APP Removal (Thanks to the developpers!):
    http://www.google.ca/url?sa=t&rct=j&...vTHqe6KdBudQLg
    Install it (If you have an antivirus on your ZEN, it'll detect it as dangerous. Ignore it. It's normal, since the APP allow you to delete system APPs, which can be dangerous), run it.
    You can now see a list of every single APP installed on your ZEN, including the system APPs. ALWAYS make a backup of the APP when you delete one! The APP itself being extremely easy to use, no need to explain how it works, you'll understand it by yourself, for sure.
    Just keep in mind, it is your responsability to verify if it's safe to remove an APP or not! Always check!
    I used the APP to remove ZiiO Space, Audible and the default Browser (Without any consequences), since I never use those. Not sure if it's safe to delete the default 3D Gallery.
    Mainly because I want to free up the most space as possible on my ZEN to avoid freezing issues, of course!
    Q: How can I backup my APPs ?
    It's quite easy to do. I've realised backing up my APPs was very important, on the ZEN Touch 2, since you never know when the device is going to freak out, when you'll have to do a reset, and that your APPs get corrupted!
    You can of course use Titanium Backup, but I would recommend Smart App Protector / Pro, for his simplicity.
    The main purpose of this APP, is to password/pattern-protect your APP (Which does the job perfectly well), but you can also backup (on SD Card, well, ZEN internal storage) and restore your APPs extremely easilly. No root required, here!
    This APP completely saved me, when I wiped my device...
    Q: What about my contacts ?
    In the stock Contacts APP, there's an option to do a full backup of your contacts, on the ZEN internal memory.
    If for some reason, you can't find it, download the APP Go Contacts Ex (In my opinion, the best contacts APP availible). This APP also have an option to backup and restore your contacts super easilly.
    Q: In some cases, the ZEN Touch 2 isn't loud enough!
    Something I would recommend is using a different music player with an equalizer. PowerAMP + PowerAMP patcher should do the job. Open the equalizer and increase the value of the first bar on the left. You'll get a small volume boost. I do use it for some tracks that have the volume REALLY low.
    Q: The Agenda / Calendar does not work at all! When I start it, I get the message "You have no calendar" !
    Dear calendar... It's always been a pain to set the calendar on the ZEN Touch 2, since it's not a cellphone...
    2 recommendations:
    First: forget it. I've tried, and seems this is possible to get this to work, but quite uneffective. First, you should download the APP Calengoo, a more than excellent calendar. It'll sync with your Google Calendar, so try using a Gmail account, to get it to work. It seems to have troble with the sync, and it doesn't work all the time.
    Haven't done this in a while, this is seriously a pain. I'm using the calendar on my LG smartphone anyways. I won't be able to help that much about this issue.
    Second: what you could do instead, is to download the calendar Jorte. It's a standalone agenda, so it does not requires sync to work at all. It'll work without any problem on your ZEN, you don't have to set-up anything.
    However, I fairly prefer Calengoo over Jorte, way more powerful.
    Q: Where's the reset hole?
    Inside the micro SD slot. You can use a lockpipe (recommended) or a linguee mine (less safe).
    Q: Is the battery removable?
    Unfortunately, no. Unless you manage to open the ZEN in a very specific way, using a knife and a hairdryer to make the glue melt, I've read. You should probably gain access to the battery this way, but I've been completely unable to know the exact battery type (Lithium-Ion, but details), so replacing it would be a real pain. Creative couldn't help me, since they do not encourage self repair; they recommended me to purchase another device if this case happen, which I honnestly find pretty ugly.
    Q: The default Android keyboard is not good enough...
    The APK "Smart Keyboard Pro" is the answer.
    Q: I would like to quickly turn ON WiFi, and ajust screen brightness without going in the Settings all the time.
    Grab the APK "Extended Controls".
    That's it, hope this guide was helpful!

    Originally Posted by agrimstad
    This Q&A guide was enormously helpful to me with the zen touch 2, my first android device.
    I'm pretty happy with the device--everything pretty much works--but doubt my experience would have been so positive without this guide. I do have some observations as a kind of follow up.
    1. I'd recommend staying with Creative's web browser. I tried a couple of alternatives. I tried Opera and Firefox. I thought they were painfully slow. I quickly abandoned them. The default browser seems good enough. That's not really what I got the zen for.
    2. I bought PowerAmp. I had issues where it would work for a few days and then fail with licensing issues. Reinstalling fixed matters, then the licensing failure recurred. So I tried ProPlayer. To me, it's better. I like the way it handles folders.
    3. I bought Locus Pro. It's pretty good. I like the ability to download a map so you're not tied to the internet. The GPS is slow, but it does work.
    4. I did root the device with z4root. For me, the only advantage seems to be that I need to be rooted to get ClockSync to work. Being able to sync the device's clock with NTP is a really professional touch.
    5. I use Go Launcher Ex (paid version). One thing to mention is that the default launcher has a Bluetooth widget which doesn't seem to survive the installation of Go Launcher Ex. I installed another Bluetooth widget I found on AndroidPit App Center. By the way, this App Center seems pretty decent, since Google Play isn't supported. (I also use the SlideME Marketplace.)
    6. I like the Go Power Manager for monitoring the battery. It has a widget and power usage modes that are quite good.
    7. I don't seem to be having lock up problems. (Note that I only use the default browser). I think this may be due to my being really careful about RAM usage. There are a set of things I've done in this area. First, I use StartupManager. (This is a second reason to root the device.) This keeps the things running at start up to the minimum you want. I've also installed FastReboot. I run this from time to time. But there are two other things that I really rely on. One is the Go Task Manager. This lets you monitor RAM usage and kill things to recover RAM. Another thing I use is a widget--I can't remember where it came from--that displays RAM usage on the home panel and a button in the shape of a broom, which, when tapped, recovers RAM. I think this is part of Go Task Manager.
    8. It seems obligatory to have a scanner app for all the 2-D bar codes that have sprung up everywhere. I haven't seen any advice about which app is preferred. I'm using Unibet Scanner, which seems to work.
    9. Because Google Play isn't supported, I've had to get some things via googling for apks. One finds these in strange quasi legal places and I worry about viruses. I'd be interested in advice regarding a virus scanner.
    Thanks again for the guide. -- al
    Thank you very much!
    1. Maybe you want to try Dolphin Browser Mini / HD, it's pretty powerful. But if you're looking for a lighter web browser, you could give BoatBrowser Mini a shot, if you want to.
    2. I've read that PowerAMP cannot activate on a non-Google phone, which I find pretty ridiculous.. I have to patch it with an illegal app, but now I get that strange noise when my music play, and the app is basically dead, unless I reinstall and loose all my settings!
    7. That's the right thing to do. If you don't have much APPs installed, that shouldn't lock up.
    9. Same here. I've used Lookout Antivirus before, but you wouldn't be able to uninstall it, if you're not rooted. I've then switched to Zoner Antivirus (Free). Less known, but for some reason, I've read it detected more viruses than any other free Android antivirus.
    Enjoy the ZEN Touch 2.

  • Is your Zen Touch froz

    Does it hang at the "Zen Touch" screen? Is it not accesible whatsoever?Okay here's the thing. A lot of people are having this problem, even I had it. So this is what you need to do:
    First off, try running a cleanup of your Zen. To run the cleanup you will need toget into Rescue (AKA Recovery) mode.. Turn off your Zen player.2. Hold down the Play/Pause button and insert a paper clip into the Reset hole on the Jukebox Zen.3. Remove the paper clip from the Reset hole and then release the Play/Pause button after the recovery mode has started.4. The Jukebox Zen will enter the Recovery Mode and the following options will be displayed:a. Clean Up (Performs a disk scan on the players harddisk)b. Format All (Formats the players harddisk - Note: all contents will be lost)c. Reload OS (Reloads the Operating System on the Jukebox - Note: Reloading your OS, will not effect the contents of the files stored on your Jukebox Zen)d. Reboot (Reboots the device)
    That's that. It's that simple. The other thing you can do.. is Percussi've Maintenance. Meaning.... Hold the Zen Touch in one hand (back facing you)2. Use the other hand to give it a nice firm whack on the back.3. Restart player using paperclip4. Wait5. It should work now!If you don't believe me.. than go hereNow if that <EM>still</EM> doesn't work. Than contact Tech Support, and if you email them, they will email you back something like this:
    Dear Customer,We have concluded that your product may be defecti've. If possible, tryexchanging the product for another from the vendor for this may be muchquicker and easier than having an RMA (Return Merchandise Authorization)issued. If this is not possible, an RMA will need to be issued to haveyour product tested for repair/replacement. There is a 90 day warranty on all Nomad products, as long as there is nophysical damage to the player. If the product has exceeded it's initial90 warranty, there will be a $40 Administration fee for repairs, as longas no physical damage to the player. If physical damage, or past oneyear from date of purchase, you will be charged for the cost ofreplacement or repair. This cost should be ________. If the product hasnot exceeded its warranty, no diagnostic fee is required.Please submit the following required information to us in a reply tothis message so the RMA can be issued:Name :Address (P.O. Box and A.P.O. (Army Post Office) Not Applicable):City, State, ZIP :Phone number where you can be reachedDay:Eve:Model number of the Nomad Dap0000,DAP320,DAP640,NJBC6G0,ect)Color of Nomad:Size of hard dri've/memory:Serial number Sticker inside of battery compartment or on back of player)Date of purchase :Problem description -Gi've the error code, and the symptoms:Please be aware that in order to complete the RMA process, you mustprovide a copy of the original, dated sales receipt in the package whenshipped or the product will be considered out-of-warranty.Once I receive this you should get confirmation that your informationwas received as well as an RMA reference number and shippinginstructions.
    That's it, and good luck.

    Just to add something creative replaced my touch a few weeks ago and it was chipped by the ac adapter. When I say chipped I mean like a noticeable piece was missing so people shouldn't think scratches and other accidents means you'll have to pay for repairs automatically. In case anyone is wondering i keep my zen in my pocket and stuff in there scratches it up but the chip was I accidently dropped it on some dirt.

  • A post, Zen Touch Owners might consider and an Open Letter to Creative. L

    Creative needs to take some COORPERATE PRIDE as regards one of their products, that until recently was the FLAG SHIP<SPAN> of their hard-dri've based line of D.A.P. s,
    By using the Napster-To-Go Subscription Service, I spent the better part of last weekend loading up my Touch 40 GB player with reams of music.<SPAN> At about the 9 GB point on the hard dri've, the seek head would no longer write to the platters and after a time out, stopped with a subsequent TRANSFER ERROR coming up.
    Bummer.
    OK.
    I phoned Creative, got an RMA number and shipped it off for a hard-dri've replacement at the least, a totally new unit sent promptly back at the best.
    Being bummed out that I probably wouldn?t see a new TOUCH 40 GB returned to me for the most part of two weeks to a month (by some of the reports via this thread), and being that I wanted a FLASH DRIVE so I could use a D.A.P. in places where intelligence dictated that a hard-dri've based player is going to experience hard-dri've shock/abuse (like being on your bicycle, jogging, cross-country skiing, etc?.all forms of outdoor activity) so?being that I did not now have my TOUCH to listen to (I am a music-aholic) I went out on Saturday and purchased an IRIVER T0 GB flash player.
    Being this is a Creative board, I won?t go into a RAVE on how good and feature packed this D.A.P. is.<SPAN> Just suffice to say that if you would like a D.A.P. for when being acti've, or as a back-up to the TOUCH 40/20, THIS IS THE PLAYER TO CONSIDER.
    Now, amongst features heaped upon features this player has, never mind the FANTASTIC sonic output it puts out in sound fidelity and reams of non-distorted volume (I use a set of BOSE TRI-PORTS that need a setting of 8 on the Zen Touch, but with the Iri'ver T0, I am right now (as I type) listening to Gloria Estefan?s CONGA at a volume setting of 2 out of a possible 30!!!!<SPAN> It is just that good!
    Now, what is this post doing on a Creative Forum board?<SPAN>
    The answer lays in the next few sentences/thoughts?.
    Amongst 2 EQUALIZATION presets, that ALL so differently shape the sound wave (they again, are THAT good, including SRS (WOW) is a CUSTOM EQUALIZATION pad that covers the following frequency ranges:
    50K /200K/ K/ 3K/ 4K/ (adjustable from ?0/+0
    It was in using this EQUALIZATION PAD, that is was so totally demonstrated to myself how truly abused we are as Creative Ltd.<SPAN> Customers having all of us, purchased a Zen Touch D.A.P. from this company.<SPAN> I paid $300.00 dollars for my Zen Touch 40 GB and it was deli'vered to me straight out of the package with a DEFECTIVE<SPAN> Custom Equalization feature, that is made defecti've by inferiorly produced Creative code in their Zen Touch Firmware, the very ?heart? of the product, driving and deli'vering all the features(?) on the Zen TOUCH 20/40 GB.
    It is one thing to release defecti've code, if the defect was not caught by (hopefully) Creative upon the launch of the product, but with ENOUGH paying customers having made this defect well known and so WELL DOCUMENTED back to Creative Ltd. and in the many MONTHS since the defect was found in the FIRMWARE that dri'ves the TOUCH, and yet, and UNBELIEVABLY so, the defect yet remains (if in fact now even more profound!) in their latest version of the Zen TOUCH firmware!!!
    Ladies and Gentlemen, who are now reading this post, ------by having had the extreme PLEASURE in owning a D.A.P. (newly acquired Iri'ver T0) with all features advertised upon the package ***WORKING***, right out of that package, let alone with such amazing performance deli'very, I now declare that I will wait a reasonable (not months any more, BUT ONLY A FEW WEEKS FROM THIS POST DATE) <SPAN> period of time to elapse before I see a FIRMWARE release and/or patch from this company, Creative Ltd., to ***FINALLY*** address this broken Custom Equalization feature ?offered? within the Zen Touch firmware.
    Now in having custom set the ranges of frequencies in the Iri'ver T0 to JUST how I like my music----I have to tell you Folks----IT DOES make a TREMENDOUS difference to the sound and your PERSONAL expectations of it!
    A Custom Equalization feature is THAT important to have on a sonic device, let alone a fully WORKING ONE, bug free!
    To Creative:----a personal comment:
    <SPAN> I have been a loyal customer of yours from the mid 90?s by having purchased EXCLUSIVELY from you, my sound cards, as well as your line of VIDEO CARDS.<SPAN> I have been a most faithful repeat customer having never seen to date your company so delaying/ignoring the defecti've broken issues from one of your FLAG SHIP sonic products.
    I spent<SPAN> $79.00<SPAN> (far below the asking price of your Zen Touch product line)<SPAN> last Saturday on an Iri'ver T0 GB flash player that (with obvious pride of manufacture from Iri'ver Ltd.) works as advertised, works with the present FIRMWARE installed in the device at the TIME OF PURCHASE and PRODUCT RELEASE, and has earned my respect in putting out such a feature-rich product and with obviously, such Cooperate Pride.
    Creative Ltd, if you do not put human resources immediately on releasing a patch that brings the Zen Touch FIRMWARE to a bug-free condition that it should have been when having been released with the product launch, I will consider no longer you as the stalwart CREATIVE company of old, that once DID HAVE SUCH COOPERATE PRIDE in any and all models of hardware they produced or sent out with their name upon it.
    I will no longer purchase from your company, fearing that as I hold the product in my hands at the store, the features that I am there to purchase will NOT be deli'vered ?out of the box? due to inferior workmanship in materials, in SOFTWARE CODING, and a lack of Quality Control that dictates nothing leaves the plant until the Chief Technology Officer and his staff can sign off on that product?s quality and being fit for release to the Consumer and potential Customer.
    I hope that the Moderator of this forum sends this post to whomever it will have cause to see the crippled firmware inside the Touch finally be brought up to quality standards that was the mandate of the Creative Ltd. of past years.
    If this post has to reach the desk of the C.E.O of CREATIVE Ltd., then let it be sent there!
    Creative Ltd, you are losing Customers hand-over-fist that won?t bother to sit down and type out/compose this letter/post, but will merely resolve to NEVER AGAIN look at, let alone buy one of your present, or future products.<SPAN> Nobody likes to have a ?broken and crippled? product---RIGHT OUT OF THE PACKAGE!<SPAN> Nobody should have to experience that when hard-earned money is being exchanged for it!
    A present Creative Ltd. financial supporter,
    (Sesquash)
    Michigan, U.S.A.
    <SPAN>

    I wrote the following e-mail to Creative Support today. If they can't respond to a polite, reasoned e-mail like this then I will never buy another Creative product again!
    I will post again when Creative respond to me, with a bit (well, more than a bit, more like a billion tonnes) of luck they will be able to say whether they even PLAN to fix the Custom EQ problem.
    All the best, everyone.
    <E-mail>
    Dear Support,
    I recently (0-Nov-05) purchased a Creative Zen Touch 40GB mp3 player, and I am generally very happy with it. The battery life is great, and I was happy with the quality of design and build compared to the (relati'vely) affordable purchase price.
    However, my query/complaint concerns the new firmware release for the Zen Touch, version 2.0.05 (MTP support for Zen Touch). I have uploaded the new firmware to my Zen Touch (and also the relevant updates for the Creative software: Media Organiser, Zen Touch Explorer etc), and have experienced no problems in loading this new firmware to my player or my computer.
    Generally, I have no problems with the performance of the new firmware: my files transfer easily and quickly between my mp3 player and my computer, and (using Windows XP SP2, and WMPv0) I have experience no compatibility issues, as one would hope.
    However, I do take issue with the Custom EQ bug that the new firmware accentuates on the Zen Touch. I am sure that Support has doubtless been contacted by other people regarding this problem, but to summarise, with version 2.0.05 of the firmware installed, usage of the Custom EQ function on the Zen Touch severely impaires the volume of the player, and consequently the enjoyment of myself, the customer.
    I would like to ask Support whether Creative plans a 'fix' firmware update to eliminate this bug in the firmware in the near future? I am not concerned with any new features to the player with a future firware 'fix' release (although they would not be unwelcome!), since Creative did not promise any such features in the first place. However, I feel that since Creative advertised the Zen Touch as having a customisable graphic equaliser - from Creative's own press release: "Supporting both WMA and MP3 formats, the Zen Touch deli'vers crystal-clear audio, thanks to a signal to noise ratio of 98dB, which can be customised using the built-in, four-band graphic equalizer with eight equalization presets." - a firmware update should not render an advertised feature of the product effecti'vely useless.
    Please could Support acknowledge the disappointment I feel with this fairly fundamental flaw to an official product upgrade, and provide assurances (or take measures to seek assurances from whoever makes decisions upon such issues) that a firmware 'fix' update will be released in the near future?
    I end by saying that I have only ever bought Creative mp3 players, and to date I have been happy with the products I have purchased, but if basic product flaws such as the Custom EQ being 'broken' by official firmware updates are allowed to go unaddressed (especially with the fact that this has doubtless come to Creative's attention through Support/the official discussion forums etc) then Creative may lose customers like myself in the future to rival companies.
    Thanks for your time, and I await your reply.
    Kind regards,
    Lawrie Ward
    </E-mail>

  • Creative Zen Touch stuck in Recovery M

    Bear with me please since my english is not the best, but I'll try to explain my problem as good as I can.
    Both me and my girlfriend have Creative Zen Touch mp3-players, and yesterday we were gonna update the firmware on both of them. We went to the Creative support page download-section and downloaded the latest one. When we were gonan install it it gave us the message that all data would be removed and that was fine with us since we already had plans about removing most of the music and replace it with new tunes. But when we were installing the firware it statrted out just fine but then when it said "Player is being rebooted, please wait..." (or something like that) it just was like that for a long time. After 20 minutes my patience ran out and I unplugged my device and tried with my girldfriends instead. Same thing happened with hers so now both our players are stuck in recovery mode with no firmware what so ever in them. I tried installing the firmware once again on both of them but now it can't the firmware just says my device isn't plugged in even though it is and my computer finds it as soon as I plug it in.
    I contacted support and they told me to uninstall everything that has to do with the player and also remove Windows Media Player and all of its components. The reinstall the drivers and restart my computer. Then I should wait until my device told me to updtae the firmware to press the language selection on the firmware update. I did all of this but the firmware upadate still says my player isn't connected. This happens with my girldfriends player too, so it can't be any defect on the device.
    So right now we're sitting on two mp3 players that are useless since they are stuck in recovery mode with no firmware. Please help me if you can and please keep in mind to not use too difficult english words. Thanks in advance!
    Worth mentioning is that I've tried both the old and new firmware updates just to get it going and no one worked.
    LukinMessage Edited by Lukinx on 07-7-200706:0 AM

    Can't believe no ones answered this, check this thread ttp://forums.creative.com/showthread.php?=94247 then look for Rich's post in the thread, check his link for more info.
    Basically uninstall wmp, and it's run time and reboot
    Be using XP
    try to install creatives latest plays for sure software suite (it will fail)
    Don't unplug the player just reboot
    Player should be found, ignore all messages of any kind
    Go to FW update and double click it
    Hopefully breathe a happy sigh of relief.
    Creative you really are a bunch of toerags
    Message Edited by Del369 on 07-7-200702:23 PM

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