Zen Touch Sensitivity Out of Cont

I have seen many, many posts that talk about the over-sensitivity of the Zen Touch. My unit is at the point where when I attempt to put together playlists "on the go", the screen, at whatever point it feels like, accelerates to warp speed and goes to one of the "play" categories thus wiping out the choices in the "Selected" list. I have tried ALL sensitivity settings and I am not rushing the process. There must be a download that Creative can come up with to lessen the sensitivity of the Zen Touch. Sticking their head in the sand is certainly not going to make it go away. To say that this issue has me frustrated is a vast understatement.

I had the same problem with my touch initially, and it almost made me take it back. Believe me, this is my third Creative Player, so taking it back would have made me sadder than I should admit.
I had some luck with the reset idea I found here at the forums.
Also, I believe that if your fingers are too dry the touch pad becomes very unresponsi've. If I do not have access to some hand lotion, I just give my finger a lick - as if I were seperating paper - and it is better.
It seems to me too that too much lotion does bad thing to the pad as well, but a quick wipe with a damp cloth does wonders.
I find that resetting my player each morning keeps this problem away.
YMMV
Eric

Similar Messages

Zen Touch Sensitivity & Carrying Case Is

I have had the pleasure of owning the Zen Touch for a little over two months and I am consistently impressed with the quality of playback. I do, however, have to agree with some reviews and posts that talk of the over sensitivity of the touch pad. I am quite familiar with the different points that control the speed of the scrolls, etc., but there is no question that this touch pad is way too sensiti've, no matter what the setting. My question is, can't this be corrected by a firmware download, and if it can, will it be forthcoming? My second issue is with the carrying case which is totally non-user friendly. When you look at other MP3 players (i.e. Dell Jukebox, Ipod, etc.), the manufacturers have made allowances for the controls to be accessed while the player is still in it's case, whereas Creative has not done that. I have contacted Creative twice on this matter and was first told there was going to be a new case available for the Zen Touch. When I followed up with a second call three weeks later, I was told there is no such item on the drawing boards. Anyone have a clue about the carrying case? Thanks. Happy Holidays to all.

Thanks for your response. I am really being patient with the sensitivity issue and whenever I think I have it mastered; bang, the screens just have a mind of their own. I would think that Creative would address this issue at some point, since a lot of reviewers have mentioned this "drawback." I can li've with it. I agree with you about the case being bulky. In addition to not having access to the controls or being able to see the screen, I have found that the case does not really stay on the belt securely. I have found that for piece of mind, I will rest it on something or clip it on the back of the airplane seat in front of me. I did treat myself to a pair of the new Bose noise suppressing headphones. Can't hear the engines on the plane and the Zen Touch plays music as if you were in the front row of a music hall. Outstanding!!!!

Zen Touch Remote Out Of sto

I got my Zen touch at christmas and have been tryin to get the remote for it but it has been out of stock everytime I have checked the creative shop. And It seems its exclusi've to it. Is there anywhere else I could get one from and does anyone know if there will be anymore avalible for the UK. Thanks in advance for the replies.

eBay is another source, but of course a bit risky. The remotes come and go very quickly, so you might want to try Customer Service to see if they know when they're coming back in stock.

Is The Zen Touch Sensitive To Moti

I notice that everytime I use the Zen Touch in my car, or when I'm walking the player either locks up, randomly selects tracks, or just don't act right. But when I have it placed in one place, it plays just fine. Is this common with the Zen Touch? If so, is there anything that can be done about it's Thanks.

I only have the lock button engaged when I'm in my car, or walking with the player, while I'm playing audio tracks. I use the pause/play button a lot also. That's when the problem begins.

Is there a 40GB Zen Touch in the maki

And if so, will it be out before Christmas? I'd rather have a 40GB one over a 20 GB. I also don't want to tell my parents to get me the 20GB, then find out a few weeks or couple months later that the 40GB Zen Touch is out.Message Edited by h0rse on 2-03-2004 03:3 AM

h0rse, as SSR has said, creative does not give out info on their up and coming players. But we know it will come out. It is listed on the Creative store as being out of stock. Creative will do this to spur buyers before they release it. So its not a question of if, but a question of when.Message Edited by Torstein on 2-03-2004 08:08 AM

Touch-sensitive buttons of Zen Mi

i am intrested in buying this item, however i don't have the chance to "feel before i buy"..
so i have concerns about touch-sensiti've buttons of the unit. do they get triggered by accident while the player is in the pocket ? how useful and comfortable are they in reality ? do unwanted/unexpected 'keypresses' occur while the unit is in a hand, or in a pocket or carrying bag ?
thanks

In using my Zen Micro for the past 3 weeks, I'd say you have to 00% of the time put it on hold when you are not using it. I mean EVERY time you put it in your pocket, bag, or out of use, you have to put it on HOLD. Maybe once it's in your pocket the buttons won't activate, but it's nearly impossible to reach into your pocket or even put it into your pocket without "touching" a button.
When you use the carry case, it is even more annoying because the casing makes it harder to access the hold button. However, when it's in the case clipped to my belt, I don't use hold then.
Put it this way, when you WANT to use the touch buttons, they are cool. When you don't want to, they are extremely annoying. I'd say, make only the center strip like on the Zen Touch touch sensiti've, make the other buttons click, no need for them to be all touch buttons. Nice gimmick, but not practical at all. Plus, 50% of the time the "back" button doesn't work on the st or even 2nd "touch."
Otherwise, I've been happy with it. Great sound quality and I li've the ZERO lag time from powering on to hearing music. Very nice.
Jason

Creative Zen Touch no longer docking; problem has appeared out of the bl

For the last couple of years, I've used my Creative Zen Touch without any issues. I managed to upgrade to the MTP firmware with no troubles whatsoever. When I tried to plug it in a few days ago and add a number of songs, the computer no longer recognised the player. The USB ports seem fine, and when I plug it in the player boots. It doesn't come up with the "docked" screen on the player, however, and in Windows a "trying to add new hardware wizard" window pops up that never used to pop up before. Whatever I try to do, it never works. I'm using Windows XP SP2 and like I said, I never used to have any issues before until this popped out completely unexpected. It just won't realise that the Zen Touch is a MTP player for some reason!

The people on the forum who would respond are customers, like you, being rude to them probably won't encourage them to help.
These two pages contain some useful tips, have you checked these yet?
http://us.creative.com/support/kb/ar...p?l=2&sid=0053
http://us.creative.com/support/kb/ar...p?l=2&sid=9287
Cat

Probleme mit dem Zen Toch 40gb/ Problems with the Zen Touch 40gb!!:( Out of Gara

Hallo ich br?uchte dringend Hilfe. Ich kriege den Creative Zen 40gb nicht mehr zum laufen Da er nur ab und zu angeht Das ?rgerliche daran ist das ich im Ausland war und das Teil nur 4 mal benutzt habe Leider geht er nur ab und zu an und wenn er mal an war, ist er dauernd abgest?rzt Da ich so lange weg war, ist mir jetzt auch noch die Garantie abgelaufen ( Jahr 3 Monate). Im Media Markt bekomme ich leider keine Unterst?tzung nichteinmal ein Versuch das Ger?t auf Kulanz reparieren zu lassen
Leider ist mir das ein wenig zuviel Geld f?r 3 mal musikh?ren. Vielleicht kann mir hier einer Helfen!!!!!!!
I have big Problems with my Zen Touch 40gb May be one of the members here can help me!!because my local dealer isnt able to do this Because the player is older than one year ( y and 3 months) I think that the garanty is normaly to short for this player. In germany you can read a lot about the problems of the Zen. Can it be that the Software doesnt work 00 % I was the last year in Poland so i had the zen 3 times in use The player freeze everytime and the biggest problem now, i cant switch the player on to make an update or something !!! please help.
Greetings

sry about ur problem. I had/have some of ur problems with my zen micro 5g. have u tried 2 reset it into recovery mode and do a cleanup? it won't mess up any of ur songs or anything like that.

Is it safe to attempt to turn on your zen touch while battery is dead

When I first got my micro i turned it on strait out of the box... The micro had about one bar worth of battery power...
When i got my new Zen Touch I was so exited i just ignored the fact that the owners manual says, "Make sure battery is fully charge before use."
I just went a head and tried to turn it on.... When i did, nothin' happened. I thought the touch was broken...
I then plugged it in to the charger and tried to fire it up once more. It worked!!!
Now I'm just curious... Are you damaging your touch when you try to turn it on, on an uncharged battery straight out the box? And when you try to turn it on nothing happens?
Plz respond.
Thanks
Can i cause damage?
did i cause damage?

Response to "Troopscoop"
Well I own a white 5 gig zen micro, and a 40 gig zen touch....
the strollpad on both players, in terms of sensitivity & style are alike.
the only difference is, the touch strollpad is longer, that's it.
PS: the micro's back light is way brighter than the touch's though.
Message Edited by collegeboy on 07-06-2005 07:2 AM

Zen Touch: problem with touch pad and formatt

Hi guys!
I have a Zen Touch 20gb but I'm experiencing big problems with my touch pad: it really doesn't work fine, precision is almost none, to poit the desired voice in any menu I have to work hard. If the menu is longer it is almost impossible to navigate it with precision. I can't move of a single position, it jumps at least two... Is it a common problem or should I take it to be checked up?
2nd problem:
I was trying to format the player's HD. Instructions said press play botton and contemporarly reset hole.
But nothing happens. When I release the system reboots.
Any idea?
Thanx!
Gp

Please be patient with the touch pad. Reading these boards, I think a lot of people are not really understanding how the touch pad works and assuming it's defecti've and returning the Touch. First, set the sensitivity to where it's best for you. If you can't move only one line at a time, you may have it set too sensiti've. Second, use your index finger, not your thumb. Then, practice moving around. For me, it was really easy to move rapidly through the choices or to move just one line at a time. But moving at medium speed always tripped me up, until I figured out the technique of repeatedly stroking the touch pad through the slow zone to move several lines at a time, just like you were using a scroll wheel.

Zen Touch or Zen Mi

Hi, I want to get a digital music player but I'm in a bit of a dilemma. The Zen Touch and Micro are the same price but obviously the Touch has four times the capacity of the Micro. The problem is I only have 3.8GB of music and while I might get a bit more there's only a possibility I might need the extra space. What I basically want to know is if there is any advantage to having a Micro over a Touch, as if there isn't I may as well go for the Touch.
I know there isn't much chance that anybody actually owns both of these but if anyone can help me I'd be grateful.
Thanks.

I have a 5gb micro, with about 8 gb of music, i got it because i dont listen to all of that music at once, and my old MuVo TX could only hold about 5 or 6 CD's at a time. So if you have almost 4gb, maybe you should consider the micro over the touch. It is indeed smalller, more portable, the batteries can be swapped out, FM radio, and i hear that the touch pad on the touch is overly sensiti've. the Micro is really easy for me to use, but again, i've never used a touch.

Which would be a better purchase, Zen Touch or Zen Mic

Okay for christmas this year I am asking for an mp3 player. Ive done my research and decided between the Zen Touch or Zen Micro so that I may take advantage of Napsters music downloading service. Now my delima is which would be a better purchase. Ive read reviews on amazon, epinions, and cnet. As far as the Micro goes its a love/hate type of thing while i've read only good reviews of the Touch. Now the Touch doesnt seem as popular and for what reason I dont know. Also i've noticed the Micro has a great number of more accessories than the Zen Touch. Now taking into consideration accessories and durability which would you say is the better LONG term purchase?
-Thanks

If you are planning on using subscriptoin music, I would go with the Touch, as it is a 20GB player and you have unlimited music to download (more space=more music )
Don't get it wrong, the Micro is awesome, I would have got it if I didn't have so much music.
And my guess as to why the Touch is not as popular as the Micro is that people don't like the way it looks and it's size (which is understandable, because of it's 24hour battery).
The Touch is also a great value, because it comes with an AC power cable (the Micro used to come with this when it first came out, but now it is sold separatley), and a carrying pouch (I replaced mine with a better because you can't aceess the MP3 player while it is in the pouch, making it a bit inconvenient). On top of it all, the 20GB version sells for around $200. And with the new firmware, the "over-sensiti've" touchpad that many reviews claim is now taken care of, and it is as easy to use as the Zen Micro's touchpad .
All in all, it is down to what you want:
a 5GB MP3 player that looks cool and comes in 0 different colors
or a 20GB player that comes with a few extra acessories. Both are around the same price (the Micro may be $20 cheaper, if it is on sale).

Zen Touch Touch Pad Stopped work

Well I turned it on this morning and the touch pad wouldnt work. Ive had it just over a year so its out of warrenty. Anyone have any ideas on how to get it working again.

PinkBrokenHeart wrote:
I've also discovered a problem with my Touch Pad. I've had my Zen Touch only a matter of days and the pad has become over sensiti've and perculiar. I only have to hover my finger above it and it starts moving although it doesn't stop on what I want it to, it just shoots down to something below. I have the sensitivity set to low and it was working last night. It hasn't been dropped or knocked.
Can anyone help me?!?
I feel ever so slightly annoyed as it's pretty much brand new as I only received it a few days ago.
I had the same problem when I first got my Touch. I have the sensitivity set to the lowest setting. It has helped. It might also be that you just aren't used to the pad yet. That took me a couple months, but 5 months later, it works great for me.

Zen Touch Pad Sensitiv

i found this out in nomadness in their forum that if we put the sensitivity on high that there is better control and much less overshoting a song in which you desire. Gi've it a try and see what happens ? i think it was a great idea cause i never tried it before, i automatically put it on low because of other complaints in the forum but now high is much better.

I have a Zen Touch here and there's a definite difference between the three options. Check which part of the touchpad you're using aswell. On the Zen Touch (and Micro), the upper part (closest to the screen) is for fast scrolling up, the very bottom part is for fast scrolling down, the middle section of the touch pad is for normal scrolling up or down. If it's still too sensiti've on all settings, or doesn't respond properly, there may be a hardware fault (contact Support in that case).
Do you have the Zen Touch by the way, or the Zen Micro? The subject line indicates Zen Touch, but you posted in another Zen Micro thread before.
Cat

Creative Labs Firmware Update: Zen Touch Overv

This message is to give Creative Labs a clear overview of what is missing/needs updating in the next firmware download.
) Touch Pad Sensitivity- The Touch Pad sensitivity settings need to be changed to provide a slower scrolling speed.
2) EAX Sound Features- Including EAX support just like in Xtra models.
3) Volume Synchronization- The ability to apply the same volume to all music.
I think all Creative Zen Touch users would have to agree that these are most important things to be updated.
Yes, it is possible to adjust to the sensitivity of the scroll pad, however for new users is somewhat a disappointment. Most Zen Touch users would agree that the Touch Pad is over sensiti've and that such a problem is one of the reasons users buy the iPod. Based on the reviews which potential consumers use to decide on a purchase the Zen Touch loses points to the iPod for having the over sensiti've Touch Pad. The comparison was very close and the Zen Touch lost by fraction of points which can easily be solved with an update.
The comparison result can be found here: http://www.mp3.com/iPod+vs.+Zen+Touch/stories/090.html
The Zen Touch lost by only 3 points, however the Zen Touch as everything over the iPod besides the little things such as the style, and clearly the Touch Pad.
The EAX feature is highly supported by Zen Touch users and more information an be found here:
http://forums.creative.com/creativel...&message.id=88
Lastly, another key features that was included on the Xtra models, but not included in the Touch was the Volume Synchronization. This is key for Ripped and Download music. The Ripping volume is often times different from volume that is provided by the MP3 download sites. This is another feature that is worthy of upgrade.
Creative has a lot of potential right now, mainly because the features on the Zen Touch outperform the iPod yet Apple still has the market on MP3 Players. It would not hurt at all to update these features mainly because the iPod has been around longer so they obviously had more time to perfect the MP3 Player.
Thus, I encourage Creative Labs to take a lead on the MP3 market by releasing the next firmware with these updated features.
No matter how you look at it the Zen Touch should be leading the MP3 market.
With these small updates I think more consumers will purchase these players, thus increasing Creative revenue.
Please Creative you have heard loyal customers speak out, now it would be a great time to show loyalty and boost your customer service reputation from great to the best support.
If anyone agrees or support these firmware updates please post here.
Sincerely,
-Coolrulez
Thank you for listening and please update me on any confirmated releases of a firmware update.

Coolrulez wrote:
This message is to give Creative Labs a clear overview of what is missing/needs updating in the next firmware download.
) Touch Pad Sensitivity- The Touch Pad sensitivity settings need to be changed to provide a slower scrolling speed.
2) EAX Sound Features- Including EAX support just like in Xtra models.
3) Volume Synchronization- The ability to apply the same volume to all music.
I think all Creative Zen Touch users would have to agree that these are most important things to be updated.
well, I have to disagree with #3. You should actually be able to set the Sync Properties on the Program you use to put music onto the Touch anyhow. the Easiest way to do this without this, is putting all music in the same format, and in the same size. Unless the recording/file is already bad, that should do you well. I use WMP0 and all my files were ripped in the same Quality, and if not, they were automatically converted to fit the specifications I chose, which was WMA-28KBPS. And mostly it all sounds the same. Of course, the classical music I listen to quieter than the Rock I listen to, but thats normal.

Zen Touch Sensitivity Out of Cont

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