Zen Touch Silicon Skin To Be Released Shortly! REJOICE!!

I have been in touch with a Customer Service Manager at a firm by the name of Boxwave (www.boxwave.com). This firm currently has silicon skins available for iPods and Zen Micro, so I took a shot and made a phone call. A Zen Touch skin will be released very shortly. The gentleman said to keep an eye on their web site for the release, which should be in the next couple of weeks.

Slats325 wrote:I have been in touch with a Customer Service Manager at a firm by the name of Boxwave (www.boxwave.com). This firm currently has silicon skins available for iPods and Zen Micro, so I took a shot and made a phone call. A Zen Touch skin will be released very shortly. The gentleman said to keep an eye on their web site for the release, which should be in the next couple of weeks.
Nice, great news, and about time. I guess it does pay to request products from the manufacturers.
Thanks for passing on the information.

Similar Messages

Creative Zen Touch Skin PLEEEAASSEEE HELP!!!

Who out there wants a skin for their Creative Zen Touch? Who is tired of the monopoly that Vaja cases has and forces you to buy their horrific case for 70 Big Ones? Who is tired of the Creative Case that is included and is extremely bulky and doesnt even have a screen to see what you are doing? Are you not tired of having to take the Zen Touch of the cases everytime you want to do something? Are you tired of users that have Iri'ver and Apple's Ipod having infinite accessory choices while you are limited to 2 case choices? If your answers to these questions were yes, this is the new movement for you. This movement will bombard companies like Iskin and xSkin with emails asking them to provide a Creative Zen touch alternati've for cases that are protecti've, photogenic, and sleek. This method works because Iskin and xskin want to make $$$ and with more emails they know they will make more money. My Ipod counterparts show off their Ipods and protecti've them with the xskin exo3 which is only 0.7mm thick, and cannot defend my creative zen touch because I have a bulky case that makes it 3 times as big. With a skin, my creative will be protected from scratchs, perfect for style points, and i dont have to take it out of a case everytime I want to change anything. This movement worked on the Iri'ver site where they overloaded the system with emails for Iri'ver skin requests, and 3 months later, Iskin rolls out a skin for the Iri'ver. We can do the same. I encourage you to assist me in this movement so we can bring the Creative Zen Touch to the top of all mp3 players trampling the Ipod and Iri'ver alltogether. Now whos with me? Its time for action because we are the Acti've Creative Zen Touch Users
We are sending emails to these sites
http://www.iskin.com/store/I2feedback.tpl
On this site fill in your name and email and then paste this message (below) into the comment zone:
The Creative Zen Touch Skin Movement
This is the Creative Movement brought to you by Creative Zen Touch users. We have had enough with the horrible cases that are offered to us as choices. We are look to towards you for salvation. We kindly ask that you create a skin for the Creative Zen Touch, our forums are overloaded with request. The market for a skin for the Zen Touch has great potential to grow and we offer you as our first choice to do so. We are tired of the Ipod and Iri'ver users who can show off their sleek mp3 player complimented by a sleek skin and a screen protector. We wish we can do the same. We want to level the playing field for all mp3 players and we are asking you to do so. I have talked to over 80,000 creative zen touch users via the Creative Forum and they are all urging for a skin and are willing to buy it. That is a great potential market you have in front of you. Thank you for your deep consideration. This movement is lead by Creative user dmai7.
- Your Concerned and Ambitious Customer

my god, THANK YOU FOR SOMEONE SAYING THIS, man, they got em out there, but only in the UK, and i dont know about you, but i li've in the US and im dying for the exspect skins to be in the us, can SOMEONE please tell me where to get them in the US or someone make them, cmon guys at creative, if they can do it, you sure can

EXSPECT Zen Touch and Zen Micro skins latest arrival date i

I spoke to a lovely lady at Exspect today and she confirmed that the Amazon uk info is incorrect. The first batch are due to arri've in the UK on the 27th of this month and therefore will not be available until the first or most likely second week in June.
So that is later than the May deadline mentioned previously on this forum. But she said that because it is their first batch, that Exspect want to make sure they are 50% Quality checked. They look way cool and come with a lanyard
http://www.exspect.co.uk/html/Zen-Touch-skins.htm
available to preorder form amazon.uk
http://www.amazon.co.uk/exec/obidos/...-43343-0020638
I couldn't see them on Amazon Deutschland unfortunately.
nor on Amazon America.
Message Edited by ALICIA on 05-07-2005 03:25 AM
Message Edited by ALICIA on 05-07-2005 09:37 AM

Mrspike
I tried typing in a US address in my amazon.uk account to see if it would allow an order for the skins to the US. Regrettably they count this as an electrical item and they will only ship book, dvd,cd items to America, sorry. Its really stupid but thats amazon for you!
I searched through the other shops on the Exspect website and HMV will send stuff to America (and most places) no problem. But I don't know if they will have this item available for order online it may be inshop only. HMV international info page link b?low
http://http://www2.hmv.co.uk/hmvweb/...;-&pPageID=356
Sorry thats not really much use too you I know

New Zen Touch Firmware Released 01-Dec-2005 (Tod

http://xs57.xs.to/pics/05484/Clipboard4785.jpg">
does any one has any info on this?
Details:
This firmware update enhances your Zen? Touch with PlaysForSure? functionality.
PlaysForSure devices enable you to:
* Use subscription-based online music services
* Enjoy seamless support with any computer running Microsoft? Windows Media? Player 0 and Windows? XP - no drivers or software needed
* Use the drag-and-drop method to transfer songs or files to your player through Windows Explorer
* Use the Sync feature in Windows Media Player 0 to synchronize your player with your music library and playlists.
IMPORTANT:
* This firmware update permanently replaces your player's current firmware. Your player's firmware cannot be reverted to version .xx.xx once this update is installed.
* This firmware is only for players that are used with Windows XP Service Pack or Service Pack 2 (SP or SP2) and Windows Media Player 0.
* Be sure to back up all the audio and data files on your Zen Touch before installing this firmware update as all content will be lost when you install the new firmware. After installing the PlaysForSure firmware, use Windows Media Player 0 to restore audio and/or data files to your player.
* Software updates are required if you want to use any currently installed applications like Creative MediaSource?, NOMAD? Explorer, or other track management tools with your player after installing this firmware.[Click here].
* Installation of this firmware may take up to fi've minutes, and your device may restart a number of times during installation.
* Do not disconnect the USB cable from your player or computer during installation.
* Be sure to fully charge your player before updating the firmware.
Fix:
* Ensures proper functionality when Custom EQ is enabled.
Requirements:
* Windows XP SP or SP2
* Windows Media Player 0
* Creative Zen Touch
Notes:
* PlaysForSure devices may reduce the maximum number of media files your player can support due to additional memory requirements.
* To install this firmware update
. Download the ZenTouchP4S_PCFW_LB_2__0.exe file into your local hard disk.
2. Connect your player to your computer.
3. Double-click the firmware update file and follow the instructions on the screen.
* While updating your player's firmware, you may be informed that an application is preventing the firmware update. Should this occur,
. Start Creative MediaSource.
2. On the menu bar, click Tools -> Settings.
3. Click the Detector tab.
4. Click the Enable Detector checkbox to uncheck it.
5. Restart your computer.
6. Try updating the firmware again.Message Edited by lsd_us3r on 2-0-200503:20 PM
Message Edited by lsd_us3r on 2-0-200503:2 PM
Message Edited by lsd_us3r on 2-0-2005 03:2 PM

I installed the 2.0 and 2. firmware installed on my touch 20gb about a week ago. Do I now have to install this new 2. firmware to use subscription services or will I be ok with the previous firmware installations?

Zen Touch: problems starting, touchpad, new firmw

This is a description, in chronological order, of the issues I have had with the Creative Zen Touch player.
. Bought player, charged exactly as described and player would not get past Zen Touch screen. Tried everything without success, had player swapped by **bleep** Smith.
2. WMA and data files added to new player without any problems. Players seems to work well.
3. More files added, but I started receiving an error when trying to copy files to the player from the computer. It seems that the player requires significant power to talk to the computer, this problem was more prevalent on a computer with USB .. A full battery charge will work but this will be drained quickly, so the best bet is to plug the player into the mains while it is docked with the computer. This should be added to the manual.
4. Player seems to work well from that time till the past week.
5. Installed newest firmware a week or more ago.
6. During the past week there was one day when the touchpad would not work properly. This problem was that moving between items becamse very cumbersome. I would move to a selection, but when I lifted my finger, the selection would jump two places lower. If I just touched the touchpad, the selection would jump two places lower. This problem rectified itself a day later.
7. Tried to start player as per normal but it would not start. Used reset buton, player started and had at least two thirds of battery (ie I guess that the problem starting was not battery related).
8. The next day, the same problem occurs, but reset would not work. Tried many means of starting player, until plugging into mains. Player starts and shuts down as per normal within a short period of time. Waiting significantly longer and the problem starting the player will arise.
9. Went to special menu on player and cleaned up player then rebooted. Player seems to work.
0. Next day player will not start. Tried pressing and holding down the start button for a long time, pressing many times in a short period, using reset button, using reset with play/pause button. Eventually tried mains, which brought the Creative logo onto the screen with no backlight, player did not even try to charge itself (ie flashing led on start/shutdown switch). I left player plugged into the mains and came back to find it charging. After this, the player started.
. Later in the day, I tried unsuccesfully to start player without success, using all possible tricks as mentioned. Went to inspect player a while later and it had was playing.
2. Now I have found that if I do not actually perform a shutdown and the player switches itself off using the idle settings, it will start up more easily, but not the first time. It seems that the touchpad problem (read above) has returned, but not as bad as before, in conjunction with the player being slightly easier to start (up to 5 attempts at pressing start).
Theories:
- When player is shut down it stays in a quick start mode for a period of time. During this time, if player is started, it will quickly start up and begin playing. After this time, a procedure automatically changes so that a more full startup is required during the next start-up, eg parking hard dri've or something else.
- When a player is shutdown from idle, a different shutdown happens, allowing easier startup later.
- The player in question is having difficulty starting from this second mode.
- Start/Stop button not jammed or working. Unlikely because I can shut down using the button
- Player not receiving startup message. Possible, but unlikely because reset does not work and theory .
- Battery not strong enough to perform initial startup? Feasible option given that the only time the player could start was when plugged into mains. However, player does have 2/3 of life left, which does not make any sense, unless the battery indicator is faulty. Fully charging the battery did not make a difference. Thus, max output of battery may have diminished.
- Hard dri've faulty. I am not hearing any hard dri've sounds when attempting a startup, so this is unlikely, since once player is started, everything works.
- New firmware is problematic. Explains sudden change in player's working. However, when I went to downgrade the firmware it said that the files may be corrupted by going back a version, yet to test.
- New firmware requires a hard disk format to work properly. Was this fully tested by Creative before release? Ie, did they put 0 gig of music on a Touch, then upgrade the firmware and see if the player continues to work correctly for a reasonable period?
- Player is a first time release with unironed bugs trying to capture the overflow from iPod, and we are the testers.
To Creative,
I am reasonably upset by this turn of events. I chose the Creative player over the iPod because of the battery life, reported music quality, ability to play more formats and the added storage. However, I would prefer a more durable player to what I appear to have in my possession. I believe I have given a reasonable description of the player and its problems, which should assist, unless the problem is already known. Please advise me of my options Creative.

Slats325 wrote:
Number 6 has turned out to be my electronic albatross. I have attempted every concept that I have read on this board: wiped down the keypad with a towel, damp cloth, bought a plastic case in an attempt to ward off static electricity, reset the unit, cleaned up the hard dri've, etc.. The fact remains that the unit jumps when it wants to. Very disconcerting. I have decided that since Creative is well aware of the issue and is maintaining corporate silence, that I should just cut my losses and buy an iPod. Tested one at an Apple store last night and was impressed with the control and functionality of their click wheel. It is a real shame as I truly think this Zen Touch was a cool idea but has consistently lacked support and follow up by Creative.
Haha remember that poem...rhyme of the ancient mariner...good to see other cultured fellows...
anyways I too have been haveing the jump problem. I've gotten somewhat accustomed to it, but I simply can't wish I had an iPod....its control is so much better. My friend said that this was how the iPod was at first, but then it got better. Now whether this was a software problem (I hope so) or an actual hardware issue (I'm going to be ticked if they don't replace it), I don't know. They better rectify it.
I wrote them a huge, uber persuasi've, rhetorically packed essay about why they must fix this problem if they wish to ever be on the same playing field as apple.
and I never got a reply.
so we'll see what happens. they better fix it.

Zen Touch Users Tilting At Windmi

Well, still no firmware for the "flagship" Creative player Zen Touch. Yesterday, a THIRD new player since end of 2Q has been announced for Creative; Zen Micro Photo. This reported yesterday online by "Engadget." So, since I always seem to see the glass being half-empty where Creative's treatment of Zen Touch owners are concerned, it would appear that another MP3 unit is being rushed to market. I guess the only question that one could ponder at this point is whether the regular Micro owners will get the short straw and Creative will now defer to the new photo unit. There certainly seem to be a cornucopia of Creative player choices in the marketplace and none of them seem to say "Touch."

I think Creative is really screwing what success they could have with their lines. All these models are just confusing to the consumer. Heck, I'm into this kind of stuff, and it's just about confusing me. They give really terrible support on existing, nearly brand new products... and release a handful of alternati've players. It's really sending out a bad/mixed message to the owners of products like the Touch.
The Touch, I think, is honestly about the only HD Player that could compete with the iPod. Well, iRi'ver is doing a nice job as well. I enjoy my Touch 20GB... but with the terrible software it came with (I shouldn't have to invest as much time as I have into getting a $200+ product to work like it should), and the poor firmware support... I honestly can't even recommend the player to any of my friends who are not knowledgable with computers.
If the thing was easier to use (software-wise), and actually had firmware support, there's no reason it couldn't do as good as the iPod. If Creative doesn't put ANY effort into these things in the near future... the next time I look for a player I will not think as highly as I have of Creative. The potential is so there... and I think the Zen is a pretty great product... but HUGE flaws like awful software and support... that's just too big of a part of this type of product to be overlooked.
- Darin

DO NOT BUY CREATIVE ZEN TOUCH 2

I cannot begin to explain the problems I have had with the Zen Touch that I bought 2 Weeks ago. The long and short of it is the original device that I bought, I could not transfer songs to it. Dowmloading the latest Firmware / Drivers / Application etc made no difference whatsoever. Problems ranging from errors like 'Device is busy or not attached', to copying songs across and them showing on Creative Media Organiser but not showing on the device itself. Also problems with the device freezing and having to wait for the battery to run out before it would work again. After lengthy phone calls to someone on support who could neither speak or understand english, I arranged for another one to be sent to me, in return for the faulty one. And guess what, the new one has exactly the same faults as the original. I have uninstalled the software on numerous occasions thinking that it may be a faulty install. Set it all up on my machine at work, and my friends machine at work, only for the same problems to occur when transferring songs. To top it all, I sent 3 messages to the support link on the creative web site, only to have a response to, yep you guessed it, NONE of them in FOUR DAYS. My advice to anyone who is thinking of buying a Zen Touch, or any other Creative Labs product come to think of it is, is to go out in the back garden and set fire to the money instead. Just incase anyone thinks I am doing something wrong, I work for a software company, and I know that if we sent a product / gave a support service that was as poor as that I have received, I would be out of a job in 5 minutes. I am Going to get my money back and go for an iPod, telling everyone I know to steer well clear of creative. Thanks for listening.

"If the mailer I received from Cambridge Soundworks yesterday (a Creative complany) is any indication, buying a 20GB Zen Touch or even Sleek would be a bad move. It looks like the Sleek is already being relegated to the status of "**bleep** stepchild" in the Zen line-up, which is where Touch has been for a while. The latest ad from Cambridge Soundworks was pushing the Micros, Nanos, Muvos and even Neeons. But no Sleeks."
You comments don't make much sense. The Sleek is a new model and is probably backordered by many dealers. That is probably why Creative is not promoting it heavily on its own. Demand from Creative's retailers is probably more than enough to consume the production for a while.
"But that's not what's interesting. It's what product was prominently featured: The Zen 20GB. This is the player that looks like a fat Zen Micro in a black case, previously available only in Asia. "
That does seem to make sense though, since Creative probably didn't make enough of them for a full retail store roll out in the US, so they probably decided that that selling them directly would be a good move. National retailers like Walmart, Best Buy, Staples, Office Depot, etc. want products to be available in huge quantities otherwise they don't want to sell them.

Zen Touch latest Firmware Update...player not connec

I tried installing the latest Firmware update for my Zen Touch (released 2-09).
The player is connected and recognized by Windows and the Media Explorer. However, when I try to install the new Firmware it keeps saying "player not connected".
I tried d/l two different language packages cause I wasn't sure what counted - player language or operating system langauge. Anyway, that didn't make a difference.
So what do I do? I have no idea where to start. It's firmware for the correct device connected through Windows XP.
I have made a firmware update before, which worked fine. After that I updated the media explorer software.
Help is very much appreciated! Thank you in advance.
-tina-Message Edited by tinas on 2-0-2005 08:56 PMMessage Edited by tinas on 2-0-2005 09:00 PM

Perhaps it's worth making sure no software is using the player, so reboot the PC, and turn off the Creative Detector. Then try again.
Are you trying to upgrade to the .0.03 version?

Is your Zen Touch froz

Does it hang at the "Zen Touch" screen? Is it not accesible whatsoever?Okay here's the thing. A lot of people are having this problem, even I had it. So this is what you need to do:
First off, try running a cleanup of your Zen. To run the cleanup you will need toget into Rescue (AKA Recovery) mode.. Turn off your Zen player.2. Hold down the Play/Pause button and insert a paper clip into the Reset hole on the Jukebox Zen.3. Remove the paper clip from the Reset hole and then release the Play/Pause button after the recovery mode has started.4. The Jukebox Zen will enter the Recovery Mode and the following options will be displayed:a. Clean Up (Performs a disk scan on the players harddisk)b. Format All (Formats the players harddisk - Note: all contents will be lost)c. Reload OS (Reloads the Operating System on the Jukebox - Note: Reloading your OS, will not effect the contents of the files stored on your Jukebox Zen)d. Reboot (Reboots the device)
That's that. It's that simple. The other thing you can do.. is Percussi've Maintenance. Meaning.... Hold the Zen Touch in one hand (back facing you)2. Use the other hand to give it a nice firm whack on the back.3. Restart player using paperclip4. Wait5. It should work now!If you don't believe me.. than go hereNow if that still doesn't work. Than contact Tech Support, and if you email them, they will email you back something like this:
Dear Customer,We have concluded that your product may be defecti've. If possible, tryexchanging the product for another from the vendor for this may be muchquicker and easier than having an RMA (Return Merchandise Authorization)issued. If this is not possible, an RMA will need to be issued to haveyour product tested for repair/replacement. There is a 90 day warranty on all Nomad products, as long as there is nophysical damage to the player. If the product has exceeded it's initial90 warranty, there will be a $40 Administration fee for repairs, as longas no physical damage to the player. If physical damage, or past oneyear from date of purchase, you will be charged for the cost ofreplacement or repair. This cost should be ________. If the product hasnot exceeded its warranty, no diagnostic fee is required.Please submit the following required information to us in a reply tothis message so the RMA can be issued:Name :Address (P.O. Box and A.P.O. (Army Post Office) Not Applicable):City, State, ZIP :Phone number where you can be reachedDay:Eve:Model number of the Nomad Dap0000,DAP320,DAP640,NJBC6G0,ect)Color of Nomad:Size of hard dri've/memory:Serial number Sticker inside of battery compartment or on back of player)Date of purchase :Problem description -Gi've the error code, and the symptoms:Please be aware that in order to complete the RMA process, you mustprovide a copy of the original, dated sales receipt in the package whenshipped or the product will be considered out-of-warranty.Once I receive this you should get confirmation that your informationwas received as well as an RMA reference number and shippinginstructions.
That's it, and good luck.

Just to add something creative replaced my touch a few weeks ago and it was chipped by the ac adapter. When I say chipped I mean like a noticeable piece was missing so people shouldn't think scratches and other accidents means you'll have to pay for repairs automatically. In case anyone is wondering i keep my zen in my pocket and stuff in there scratches it up but the chip was I accidently dropped it on some dirt.

A post, Zen Touch Owners might consider and an Open Letter to Creative. L

Creative needs to take some COORPERATE PRIDE as regards one of their products, that until recently was the FLAG SHIP of their hard-dri've based line of D.A.P. s,
By using the Napster-To-Go Subscription Service, I spent the better part of last weekend loading up my Touch 40 GB player with reams of music. At about the 9 GB point on the hard dri've, the seek head would no longer write to the platters and after a time out, stopped with a subsequent TRANSFER ERROR coming up.
Bummer.
OK.
I phoned Creative, got an RMA number and shipped it off for a hard-dri've replacement at the least, a totally new unit sent promptly back at the best.
Being bummed out that I probably wouldn?t see a new TOUCH 40 GB returned to me for the most part of two weeks to a month (by some of the reports via this thread), and being that I wanted a FLASH DRIVE so I could use a D.A.P. in places where intelligence dictated that a hard-dri've based player is going to experience hard-dri've shock/abuse (like being on your bicycle, jogging, cross-country skiing, etc?.all forms of outdoor activity) so?being that I did not now have my TOUCH to listen to (I am a music-aholic) I went out on Saturday and purchased an IRIVER T0 GB flash player.
Being this is a Creative board, I won?t go into a RAVE on how good and feature packed this D.A.P. is. Just suffice to say that if you would like a D.A.P. for when being acti've, or as a back-up to the TOUCH 40/20, THIS IS THE PLAYER TO CONSIDER.
Now, amongst features heaped upon features this player has, never mind the FANTASTIC sonic output it puts out in sound fidelity and reams of non-distorted volume (I use a set of BOSE TRI-PORTS that need a setting of 8 on the Zen Touch, but with the Iri'ver T0, I am right now (as I type) listening to Gloria Estefan?s CONGA at a volume setting of 2 out of a possible 30!!!! It is just that good!
Now, what is this post doing on a Creative Forum board?
The answer lays in the next few sentences/thoughts?.
Amongst 2 EQUALIZATION presets, that ALL so differently shape the sound wave (they again, are THAT good, including SRS (WOW) is a CUSTOM EQUALIZATION pad that covers the following frequency ranges:
50K /200K/ K/ 3K/ 4K/ (adjustable from ?0/+0
It was in using this EQUALIZATION PAD, that is was so totally demonstrated to myself how truly abused we are as Creative Ltd. Customers having all of us, purchased a Zen Touch D.A.P. from this company. I paid $300.00 dollars for my Zen Touch 40 GB and it was deli'vered to me straight out of the package with a DEFECTIVE Custom Equalization feature, that is made defecti've by inferiorly produced Creative code in their Zen Touch Firmware, the very ?heart? of the product, driving and deli'vering all the features(?) on the Zen TOUCH 20/40 GB.
It is one thing to release defecti've code, if the defect was not caught by (hopefully) Creative upon the launch of the product, but with ENOUGH paying customers having made this defect well known and so WELL DOCUMENTED back to Creative Ltd. and in the many MONTHS since the defect was found in the FIRMWARE that dri'ves the TOUCH, and yet, and UNBELIEVABLY so, the defect yet remains (if in fact now even more profound!) in their latest version of the Zen TOUCH firmware!!!
Ladies and Gentlemen, who are now reading this post, ------by having had the extreme PLEASURE in owning a D.A.P. (newly acquired Iri'ver T0) with all features advertised upon the package ***WORKING***, right out of that package, let alone with such amazing performance deli'very, I now declare that I will wait a reasonable (not months any more, BUT ONLY A FEW WEEKS FROM THIS POST DATE) period of time to elapse before I see a FIRMWARE release and/or patch from this company, Creative Ltd., to ***FINALLY*** address this broken Custom Equalization feature ?offered? within the Zen Touch firmware.
Now in having custom set the ranges of frequencies in the Iri'ver T0 to JUST how I like my music----I have to tell you Folks----IT DOES make a TREMENDOUS difference to the sound and your PERSONAL expectations of it!
A Custom Equalization feature is THAT important to have on a sonic device, let alone a fully WORKING ONE, bug free!
To Creative:----a personal comment:
 I have been a loyal customer of yours from the mid 90?s by having purchased EXCLUSIVELY from you, my sound cards, as well as your line of VIDEO CARDS. I have been a most faithful repeat customer having never seen to date your company so delaying/ignoring the defecti've broken issues from one of your FLAG SHIP sonic products.
I spent $79.00 (far below the asking price of your Zen Touch product line) last Saturday on an Iri'ver T0 GB flash player that (with obvious pride of manufacture from Iri'ver Ltd.) works as advertised, works with the present FIRMWARE installed in the device at the TIME OF PURCHASE and PRODUCT RELEASE, and has earned my respect in putting out such a feature-rich product and with obviously, such Cooperate Pride.
Creative Ltd, if you do not put human resources immediately on releasing a patch that brings the Zen Touch FIRMWARE to a bug-free condition that it should have been when having been released with the product launch, I will consider no longer you as the stalwart CREATIVE company of old, that once DID HAVE SUCH COOPERATE PRIDE in any and all models of hardware they produced or sent out with their name upon it.
I will no longer purchase from your company, fearing that as I hold the product in my hands at the store, the features that I am there to purchase will NOT be deli'vered ?out of the box? due to inferior workmanship in materials, in SOFTWARE CODING, and a lack of Quality Control that dictates nothing leaves the plant until the Chief Technology Officer and his staff can sign off on that product?s quality and being fit for release to the Consumer and potential Customer.
I hope that the Moderator of this forum sends this post to whomever it will have cause to see the crippled firmware inside the Touch finally be brought up to quality standards that was the mandate of the Creative Ltd. of past years.
If this post has to reach the desk of the C.E.O of CREATIVE Ltd., then let it be sent there!
Creative Ltd, you are losing Customers hand-over-fist that won?t bother to sit down and type out/compose this letter/post, but will merely resolve to NEVER AGAIN look at, let alone buy one of your present, or future products. Nobody likes to have a ?broken and crippled? product---RIGHT OUT OF THE PACKAGE! Nobody should have to experience that when hard-earned money is being exchanged for it!
A present Creative Ltd. financial supporter,
(Sesquash)
Michigan, U.S.A.


I wrote the following e-mail to Creative Support today. If they can't respond to a polite, reasoned e-mail like this then I will never buy another Creative product again!
I will post again when Creative respond to me, with a bit (well, more than a bit, more like a billion tonnes) of luck they will be able to say whether they even PLAN to fix the Custom EQ problem.
All the best, everyone.
<E-mail>
Dear Support,
I recently (0-Nov-05) purchased a Creative Zen Touch 40GB mp3 player, and I am generally very happy with it. The battery life is great, and I was happy with the quality of design and build compared to the (relati'vely) affordable purchase price.
However, my query/complaint concerns the new firmware release for the Zen Touch, version 2.0.05 (MTP support for Zen Touch). I have uploaded the new firmware to my Zen Touch (and also the relevant updates for the Creative software: Media Organiser, Zen Touch Explorer etc), and have experienced no problems in loading this new firmware to my player or my computer.
Generally, I have no problems with the performance of the new firmware: my files transfer easily and quickly between my mp3 player and my computer, and (using Windows XP SP2, and WMPv0) I have experience no compatibility issues, as one would hope.
However, I do take issue with the Custom EQ bug that the new firmware accentuates on the Zen Touch. I am sure that Support has doubtless been contacted by other people regarding this problem, but to summarise, with version 2.0.05 of the firmware installed, usage of the Custom EQ function on the Zen Touch severely impaires the volume of the player, and consequently the enjoyment of myself, the customer.
I would like to ask Support whether Creative plans a 'fix' firmware update to eliminate this bug in the firmware in the near future? I am not concerned with any new features to the player with a future firware 'fix' release (although they would not be unwelcome!), since Creative did not promise any such features in the first place. However, I feel that since Creative advertised the Zen Touch as having a customisable graphic equaliser - from Creative's own press release: "Supporting both WMA and MP3 formats, the Zen Touch deli'vers crystal-clear audio, thanks to a signal to noise ratio of 98dB, which can be customised using the built-in, four-band graphic equalizer with eight equalization presets." - a firmware update should not render an advertised feature of the product effecti'vely useless.
Please could Support acknowledge the disappointment I feel with this fairly fundamental flaw to an official product upgrade, and provide assurances (or take measures to seek assurances from whoever makes decisions upon such issues) that a firmware 'fix' update will be released in the near future?
I end by saying that I have only ever bought Creative mp3 players, and to date I have been happy with the products I have purchased, but if basic product flaws such as the Custom EQ being 'broken' by official firmware updates are allowed to go unaddressed (especially with the fact that this has doubtless come to Creative's attention through Support/the official discussion forums etc) then Creative may lose customers like myself in the future to rival companies.
Thanks for your time, and I await your reply.
Kind regards,
Lawrie Ward
</E-mail>

Creative Zen Touch Vs. Mi

I am looking for a new mp3 player to buy, and would like to get a creative one but I am having a few problems, hoping some of you could help me.
On the tocuh version (20gig) is there ANY way that you could make it so you can use it as an external dri've (so you don't have to install the software)? Then, once the battery dies (not discharges but I mean dies) what do you do? On the Ipod you could hack it and put another one in for a much cheaper price than apple offers, but what do you do with the zen touch?
And for the Zen Micro is there a way where you can use it with plain windows explorer (drag and drop).
For someone that has tried both, which would you recommend?
Thank you all for your comments.

Note the headphone jack fiasco has not been confirmed (read below). There is only speculation and hope that someone at Creative has worked out how to turn on the soldering iron.
As for the battery fiasco, Creative have 'officially' said that they intend to release updated firmware this month that should reduce 'sleep/standby mode' from 24 hours to 4. Fingers crossed!
DreL wrote:
how do u tell if u have the fixed batch of zen micros?
[b]Based on information within this forum, the last known hardware revisions has been November 2004. And this revisions was not to the headphone jack, but to the faceplate.
To date, no one can officially confirm if the headphone jack on newer players has been revised. There have been Creative (Phone) Technical Support implying changes have been made to the jack, however this has been verified by a forum moderator to be false. There are however, "ongoing hardware revisions" which you can interpret how you like, but don't appear to impact the headphone jack design/manufacture.
Right now, if you believe the estimated numbers, only a minority of owners are affected. Alternati'vely, those who have opened the Zen Micro will concur the headphone jack is extremely vulnerable due to it's weak connection to the circuit board (which consist of 3 "glued" points). It is only time before this is a growing problem due to the poor design described.
Do you buy a Zen Micro and take the risk or wait until the issue is resolved? The answer really depends on how good you are with a solder gun...

The Creative Zen Touch Movement: Active Creative Us

Who out there wants a skin for their Creative Zen Touch? Who is tired of the monopoly that Vaja cases has and forces you to buy their horrific case for 70 Big Ones? Who is tired of the Creative Case that is included and is extremely bulky and doesnt even have a screen to see what you are doing? Are you not tired of having to take the Zen Touch of the cases everytime you want to do something? Are you tired of users that have Iri'ver and Apple's Ipod having infinite accessory choices while you are limited to 2 case choices? If your answers to these questions were yes, this is the new movement for you. This movement will bombard companies like Iskin and xSkin with emails asking them to provide a Creative Zen touch alternati've for cases that are protecti've, photogenic, and sleek. This method works because Iskin and xskin want to make $$$ and with more emails they know they will make more money. My Ipod counterparts show off their Ipods and protecti've them with the xskin exo3 which is only 0.7mm thick, and cannot defend my creative zen touch because I have a bulky case that makes it 3 times as big. With a skin, my creative will be protected from scratchs, perfect for style points, and i dont have to take it out of a case everytime I want to change anything. This movement worked on the Iri'ver site where they overloaded the system with emails for Iri'ver skin requests, and 3 months later, Iskin rolls out a skin for the Iri'ver. We can do the same. I encourage you to assist me in this movement so we can bring the Creative Zen Touch to the top of all mp3 players trampling the Ipod and Iri'ver alltogether. Now whos with me? Its time for action because we are the Acti've Creative Zen Touch Users
We are sending emails to these sites
http://www.iskin.com/store/I2feedback.tpl
On this site fill in your name and email and then paste this message (below) into the comment zone:
The Creative Zen Touch Skin Movement
This is the Creative Movement brought to you by Creative Zen Touch users. We have had enough with the horrible cases that are offered to us as choices. We are look to towards you for salvation. We kindly ask that you create a skin for the Creative Zen Touch, our forums are overloaded with request. The market for a skin for the Zen Touch has great potential to grow and we offer you as our first choice to do so. We are tired of the Ipod and Iri'ver users who can show off their sleek mp3 player complimented by a sleek skin and a screen protector. We wish we can do the same. We want to level the playing field for all mp3 players and we are asking you to do so. I have talked to over 80,000 creative zen touch users via the Creative Forum and they are all urging for a skin and are willing to buy it. That is a great potential market you have in front of you. Thank you for your deep consideration. This movement is lead by Creative user dmai7.
- Your Concerned and Ambitious Customer

actually about the skin thing
if u wanna change the skin of your touch you ll have to brake the warranty patch that is over a screw and with it end your warranty time.
for stuff that sticks over the case its alright
and yes there should be more accessories to this thing
have fun

Creative Zen Touch - Hard drive problems - HD upgr

Hi!
I bought my Creative Zen Touch almost a year ago now. Yesterday my hard dri've went crazy. The sound was a funky rythm, 0 DJ "scrathes" then one more high-pitched sound. In the Rescue menu I try to format the hard dri've and it responds with "Hard dri've problems."
Yes, it has fallen down several times. I don't know what caused it to malfunction this time though. It suddenly just stopped working. It looks like a mess, was bought over internet under the name of a mother of my frien; to make a long story short. I have no warranty :/
So here's what I decided; I opened it up to take a look inside it. Here's what I found:
- One loose battery, too much dirt on the sticky stuff.
- One hard dri've, model: HTC424020F7AT00
And here is my main questions:
- Can I use a 40gb Hitachi dri've in my 20GB Zen Touch? This is just the big brother, so the dri'ves are pretty much the same except storage space. http://tinyurl.com/4yurr
Thanks
- KennethMessage Edited by Kgjersda on 09-6-2005 04:4 PM

Tweaking 'n' Hacking Your Creative Zen Touch 20GB
Thanks for your reply SSR. I'm a clueless as to what the controller is, but at least I've found out that the Creative Zen Touch 20GB uses a .8" harddri've. So the larger Fujitsu Siemens 2.5" dri'ves, which the Creative Nomad Zen Players use, aren't compatible.
For anyone reading this post who wants a step-by-step guide to upgrading the harddri've of a Creative Nomad Zen Player (but NOT the Creative Zen Touch 20GB), visit PC World magazine online for a "how to" article: http://www.pcworld.com/howto/article...67,pg,7,00.asp
<IMG src="http://images.pcworld.com/howto/graphics/9267-2303p075-7b.jpg">
If anyone has experience of tweaking/hacking the Creative Zen Touch 20GB or if anyone should come across a similar "how to" guide for upgrading its harddri've (and knows of specific models of compatible .8" hardri'ves) - then please post on this forum.
Cheers........... Tim Holmes.

Problem with my Zen Touch, is it fixab

Okay, I have a problem with my Creative Zen Touch. This problem only just started recently and hasn't stopped. All the songlengths on my tracks are wrong. Some are like 24 minutes, but the song plays for it's regular time length and then goes to the next song. Others have really short songlengths, and just keep playing after it says there are 0 seconds left on the track. This doesn't exactly affect the was the songs play, but it's considerably annoying. I tried resetting the player and it didn't work. I also downloaded the latest Firmware, hoping that it would fix it, but it didn't work.
Additionally, I have a problem which I think many people know about and justifies the reason the Reset button exists. Sometimes when I turn the mp3 player on, the buttons all lock up, including the Power button, and won't do anything or turn off. This actually hasn't happened in a while.
I'm sorry if there's already a topic about this. Please help me!

wingus wrote:Okay, I have a problem with my Creative Zen Touch. This problem only just started recently and hasn't stopped. All the songlengths on my tracks are wrong. Some are like 24 minutes, but the song plays for it's regular time length and then goes to the next song. Others have really short songlengths, and just keep playing after it says there are 0 seconds left on the track. This doesn't exactly affect the was the songs play, but it's considerably annoying. I tried resetting the player and it didn't work. I also downloaded the latest Firmware, hoping that it would fix it, but it didn't work.
The only time I've seen this was with a few VBR mp3's I downloaded. All the ones I rip myself are fine, so I just assume they were bad rips (they didn't sound too great either).
Are your songs variable bit rate?

Zen Touch is Stuck in Recovery M

My Zen Touch froze while playing. I rebooted and have been stuck in Recovery Mode. When connected to my computer, the computer knows the player is there but cannot download the music library or communicate with the player. I have tried the cleanup and reboot options and all I hear is a clicking sound followed by a beep which eventually sto
ps.
I rather not reformat since I am on vacation and do not have my disk. I do not see the compete drivers and firmware files posted on Creative's site, only updates. Any other ideas short of reformating or do you know where the compete files are located on Creative's site.
Paul

Sounds like the hard dri've heads are jammed. Do you get a faint clicking followed by the recovery menu on bootup?
You can try the advice here, at your own risk.

Zen Touch Silicon Skin To Be Released Shortly! REJOICE!!

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